Kimkim Trip Reviews for South Africa

4.9
Based on 161 ratings
Read 161 verified reviews by travelers who booked their trip to South Africa on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Spectacular adventure to Africa!!
South Africa | May 25 - Jun 8, 2024

Susan
Susan C.
Hartford, CT | Reviewed on Jun 28, 2024
The trip was spectacular in every way! From our arrival in Capetown, every driver was ready and waiting (and we had a lot of internal flights which all went smoothly!). The Queen Victoria Hotel was lovely and the staff was so gracious. Our guide for two days in Capetown, Rochelle, was FABULOUS! She managed to satisfy the wants and needs of everyone in our group of six and did so with grace and humor! We loved our tour of the peninsula and the penguins are the CUTEST! Lunch at Crofter's... Read more

The trip was spectacular in every way! From our arrival in Capetown, every driver was ready and waiting (and we had a lot of internal flights which all went smoothly!). The Queen Victoria Hotel was lovely and the staff was so gracious. Our guide for two days in Capetown, Rochelle, was FABULOUS! She managed to satisfy the wants and needs of everyone in our group of six and did so with grace and humor! We loved our tour of the peninsula and the penguins are the CUTEST! Lunch at Crofter's Kitchen was a highlight of the trip...simply delicious food and amazing home and views. Nikki was entertaining and a talented chef...we also loved the tour of her gardens. Do not skip Table Mountain as the views are simply awesome. We went to three different wineries on the second day that Rochelle suggested and they were each unique and amazing in their own ways. The scenery in wine country is beautiful too.

Next up was Monwana Lodge which we all agreed was BEYOND FABULOUS! If you are considering a safari, you MUST go to Monwana! There simply aren't enough superlatives to describe the experience we had there from the accommodations, the food, the staff, the spa, the game drives and wildlife! Our guide (Colin) and tracker (Bennie) were the absolute BEST and made each and every game drive an incredible experience. From there we went to Johannesburg for a night and went to the Marabi Jazz Club which we loved!! Great food and music! Next up was the adventure of a lifetime with Beagle Expeditions in the Okavenga Delta of Botswana. Do not let the glamping fool you...this adventure was exciting! My family loved the 9 mile walk from camp to camp (we spent four nights total and 2 in each camp). The wildlife was plentiful and the water hole at the second camp was a parade of elephant families, baboons, wart hogs and others. It's honestly impossible to describe all of the incredible moments we had on both safaris. You just have to experience it and I can guarantee you won't be disappointed.

We ended our adventure in Victoria Falls which was beautiful. We stayed at the Palm River Hotel on the bank of the Zambezi River. The hotel was wonderful and we especially enjoyed the Ra-Ikane Sunset Cruise and riverside dinner. I had no idea the Zambezi was so awesome and my only regret was that we didn't do the white water rafting while we were there. The Victoria Falls National Park was a great way to view the falls and we went early the day we left so almost had each viewing spot to ourselves. Dusty Road for dinner the first night was also fun and interesting!!

We will be forever grateful to Deb and her team at Elgin Africa (as well as Corlia, Anna Marie, Wildr.Africa and I hope I am not forgetting anyone) for helping us plan a bucket list trip of a lifetime. We spent months planning it and Deb and Co were patient and helpful throughout and planned the PERFECT adventure for our group of six (My husband, me and our three sons in their 20s and one girlfriend). I chose this company because I really wanted an authentic, "insider" type of experience for this trip and I have worked with KimKim to plan several trips now and find that they are great at connecting us with fantastic travel planners in the countries we want to visit who help us achieve our travel dreams. I highly recommend working with Deb and her team to plan your next adventure!!

Hotel Reviews
Queen Victoria Hotel
Cape Town

Lovely hotel. Friendly and helpful staff, great food, spacious comfortable rooms and beds, nice location!

Authenticity & Character
Location
Views of Table Mountain, walking distance to lots of things
Staff
So friendly and helpful.
Cleanliness & Comfort
Beds were so comfortable, bath products were lovely, spacious and beautiful
Monwana
Hoedspruit

I could go on and on and on about this Lodge. It may be my favorite place that I have every stayed. It will forever be near and dear to my heart and I would love to go back.

Authenticity & Character
Built in harmony with nature and sustainability, this lodge was a total dream.
Location
Wildlife viewing was simply spectacular.
Staff
Robbie and the entire staff was simply the BEST OF THE BEST!
Cleanliness & Comfort
The rooms were beautiful and the beds so comfortable! I loved the deck, plunge pool and outdoor shower. Our views of the water hole provided endless amazing wildlife sightings. I loved the notes left on our mirror from the wonderful housekeeper!
Beagle Expeditions
Maun
Authenticity & Character
You can't get much more authentic as far as safaris go...we helicoptered in and out so were completely off the beaten path. The wildlife was truly WILD and amazing. A unique, exciting and incredible experience!
Location
This location was in the Okavenga Delta and the wildlife viewing was awesome. Although the Delta had not yet made it to the camps we stayed in, our guide Ace drove us to see the water the first day. Very cool.
Staff
With no electricity or running water it was simply astounding that the food and accommodations were so amazing. The staff worked so hard to ensure all our needs were met!
Cleanliness & Comfort
The bedding was so incredible cozy and kept us warm despite the chilly nights and early mornings.
The Palm River Hotel
Victoria Falls

Great location, peaceful and serene. We loved being on the Zambezi River.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VOCO Hotel Rosebank

This hotel was in a pretty busy location and it was a bit loud when we arrived. Overall it worked out well for a quick one night stay. It was clean and comfortable and the breakfast was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lunch at Crofter's Kitchen
Lunch at Crofter's Kitchen
Cape Town

We loved this special experience. Nikki was an amazing chef and the food was soooo delicious! We loved the tour of her gardens and all the knowledge about the plants that she shared. She was entertaining and fun and her home was beautiful with lovely views!

Quality of Experience
Food
All of it!
Guides, Drivers and Staff
Transport
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

We went to Table Mountain first thing and it was not to be missed. It was a clear day and we got there before it was crowded so the line for the funicular was very short. AMAZING views from the top. We loved all three wineries we toured. The scenery was fabulous and so was the wine! We stopped in Stellenbosch for some shopping which was also wonderful.

Quality of Experience
Guides, Drivers and Staff
Rochelle was our guide for the second straight day and her expertise and wonderful personality made both days so enjoyable!
Transport
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

The staff at Monwana was waiting for us upon our arrival and greeted us with incredible warmth. Our first game drive was full of spectacular sightings and set the stage for our incredible four day stay at this heavenly lodge. There are too many amazing things to write about so you just have to BOOK YOUR STAY NOW and experience it! We would return to this place again in a heartbeat!!

Quality of Experience
Food
Everything was so delicious. Each meal was prepared with fresh, tasty food and made with pride and love.
Guides, Drivers and Staff
Warm, friendly, passionate about their work, dedicated to excellence every step of the way!
Transport
The safari vehicles had no middle seat so everyone had a "front row" view to spectacular wildlife sightings.
A Day in the Kruger Bush with Two Private Game Drives
A Day in the Kruger Bush with Two Private Game Drives
South Africa

Every single ride with Bennie and Colin was beyond belief. We learned so much and loved hearing the stories about the animals...especially the Black Dams (Dams?) and the leopards! The snack stops were so awesome....there is nothing like an African sunset although we enjoyed the sunrises so much too. I worried that my family wouldn't want to get up so early every day but Colin and Bennie drew us into the story of the African bush and we didn't want to miss a single second!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Final morning game drive & next stop
Final morning game drive & next stop
South Africa

There are not enough enthusiastic words or phrases to describe every game drive at Monwana! As my sons put it, we "completely vibed" with Colin our guide and Bennie, our tracker. We loved everyone on the staff led by Robbie. The accomodations were simply stunning and the food was superb! It is worth the long flight to travel back to this lodge, truly one of my top life's experiences!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Beagle Expeditions
Beagle Expeditions
Okavango Delta

We didn't fully understand the true adventure we signed up for but it was awesome! The wildlife viewing was astounding. The water hole was fascinating. We loved the nine mile walk from camp to camp. The food was delish and everyone worked so hard behind the scenes to make this experience spectacular and one of a kind from start to finish. It was wonderful to be completely disconnected in such a remote and special environment. Even though we were in tents, the bedding and comfort was incredible and I loved the hot shower (made with water heated over a fire) at the end of each day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight of the Angels over Vic Falls
Flight of the Angels over Vic Falls
Victoria Falls

This was fun but I actually loved the views from Victoria Falls National Park even better than those from the helicopter.

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

Our guide, Rochelle was amazing! Penguins are the cutest things and it's so much fun to watch them. Beautiful scenery!

Quality of Experience
Guides, Drivers and Staff
Rochelle was so nice, helpful, knowledgeable and fun!
Transport
It was so nice not to worry about self-driving and just leave it to the experts!
Dusty Road Township Dinner Experience **highly recommended by our team
Dusty Road Township Dinner Experience **highly recommended by our team
Victoria Falls

The staff and owner were so nice and seems like they are doing such important work in their community. It was fun to try local food and drinks. Great atmosphere!

Quality of Experience
Guides, Drivers and Staff
They were so attentive and explained things so nicely.
Transport
The Beagle Food Experience
The Beagle Food Experience
Okavango Delta

I don't know how the Chef prepared such incredible meals over fires! Amazing!

Quality of Experience
Food
Delicious meals and snacks every day. It was fun coming together and talking with Ace and Jacob around the fire. Truly special experience.
Guides, Drivers and Staff
Jacob, OT and the rest of the staff were so warm, welcoming and attentive. Service with big hearts and big smiles!
Transport
Beagle Expedition Continued
Beagle Expedition Continued
Okavango Delta

The 9 mile walk from camp to camp was one of our favorite days. Taking a long break for lunch, naps, reading and wildlife viewing in the middle of the day in "Paradise" was awesome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Beagle Expeditions Camping Experience
Beagle Expeditions Camping Experience
Okavango Delta

The tents, bedding and bathroom exceeded our expectations. Everything was so comfortable and spacious. Even though there was no running water the staff made sure to help you feel like all your needs were met. It was incredible to be so close to the water hole and see the steady stream of animals come by. The elephant families were plentiful and entertaining. Very exciting to be immersed in nature like this.

Quality of Experience
Amazing down bedding kept us cozy during the chilly nights. The tents were clean and super comfortable.
Food
Guides, Drivers and Staff
Transport
Sunset Cruise & Riverside Dinner
Sunset Cruise & Riverside Dinner
Victoria Falls

This was our favorite experience during our stay in Victoria Falls. We had a beautiful sunset and the crocodiles, hippos and birds were amazing to see. The drinks and snacks were delicious too. We ended up having a private Riverside Dinner and show. So much fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Jul 08, 2024

Hello Susan

Thank you from the bottom of my heart for writing such a detailed and raving review! I absolutely loved putting the trip together and planning what will work for everyone in your family. I know this trip was incredibly important to you.

I will be in touch on the kimkim platform as I would love to arrange a call and discuss your trip in more detail.

Deb

My wife and I recently returned from amazing ...
South Africa | May 2 - May 14, 2024

Andrew
Andrew C.
East Hampton, VA | Reviewed on Jun 26, 2024
My wife and I recently returned from amazing tour. We were 3 days on the Zambezi Queen riverboat on the Chobe where elephants were most memorable, coming to the water in large family groups, swimming, and playing, family group after family group. We saw so many water birds, crocs, water and blue skies, and so beautiful sunsets, and the people we met so friendly. Then 3 days in the Okavango delta to a tented camp a bush plane ride away from civilization. Most memorable, following a wild dog... Read more

My wife and I recently returned from amazing tour. We were 3 days on the Zambezi Queen riverboat on the Chobe where elephants were most memorable, coming to the water in large family groups, swimming, and playing, family group after family group. We saw so many water birds, crocs, water and blue skies, and so beautiful sunsets, and the people we met so friendly. Then 3 days in the Okavango delta to a tented camp a bush plane ride away from civilization. Most memorable, following a wild dog hunt that cornered a warthog in a shallow hole, and a miraculous escape of the plucky and fast hog. Also, a lion family feeding for days on an unfortunate water buck kill, and a beautiful sunset mocoro canoe ride among the water lilies and malachite kingfishers. Then the Victoria falls, first viewed from the air, and then up close with rainbow after rainbow after rainbow. And, to a magical island on the Zambezi river for two nights and finally the Kruger for 3 nights. Most memorable, watching for extended time a leopard at a kill, and fascinating game walks with armed tracker and knowledgeable guide. I have 1000's of photos and powerful memories for a lifetime.
The tour was well-organized by Lucy, who was courteous and patient, worked hard to keep costs within budget, was accessible during the tour and helpful in arranging a minor itinerary change while the tour was in progress.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jun 27, 2024
Hi Andrew Thank you so much for your wonderful review! We are delighted to hear that you and your wife had such an amazing tour with us. Your detailed description of your experiences is truly captivating. The moments you shared on the Zambezi Queen riverboat, the diverse wildlife in the Okavango Delta, your adventures at Victoria Falls and the Kruger also sound unforgettable. We’re thrilled that you captured so many incredible memories and photographs to cherish for a lifetime. I am... Read more

Hi Andrew

Thank you so much for your wonderful review! We are delighted to hear that you and your wife had such an amazing tour with us.

Your detailed description of your experiences is truly captivating. The moments you shared on the Zambezi Queen riverboat, the diverse wildlife in the Okavango Delta, your adventures at Victoria Falls and the Kruger also sound unforgettable. We’re thrilled that you captured so many incredible memories and photographs to cherish for a lifetime.

I am especially pleased to hear about your positive experience working with me.

Thank you again for sharing your experiences and for choosing our tour. We hope to welcome you back on another adventure soon!

Warm regards,
Lucy

Amazing time in South Africa
South Africa | Jun 15 - Jun 23, 2024

N
Nicole D.
Canada | Reviewed on Jun 26, 2024

We had a wonderful time at Mhondoro in South Africa. The place was outstanding and Esther was fantastic to work with. Will definitely be doing more safaris in the near future!

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 26, 2024

Hi Nicole, thank you so much, that's wonderful to hear. Africa hopes to see you again!

Safari at Mhondoro Lodge
South Africa | Jun 15 - Jun 23, 2024

S
Suzanne W.
Canada | Reviewed on Jun 25, 2024

We just came back from an amazing trip to South Africa. From planning to execution, the trip was a great success. Esther took care of every detail and she understood our particularities quickly and incorporated our special requests without issue (food allergies, private guide). An amazing travel specialist.
Mhondoro lodge lived up to the 5 stars. It was a quiet, personal place. Our guide on Safari, Hein, made our trip. He was knowledgeable, interesting and energetic.
We really have only positive things to say about our trip. Well done and thank you!!

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 26, 2024

Hi Suzanne, thank you so much for your review and the lovely compliments. I'm so happy you enjoyed your South African Safari!

African adventure of a lifetime.
South Africa | May 9 - May 21, 2022

Spencer
Spencer B.
Orlando, FL | Reviewed on Jun 25, 2024

Liz was an absolute pleasure to work with and had some great recommendations for places to stay and see, and took into account everything that we wanted as well. Everything was perfectly planned and executed. Our personal favorite thing was going to Sabi Sands, which was a personal recommendation by Liz. This trip was truly the trip of a lifetime. Have We 100% plan on coming back to South Africa in the next couple of years and hope that Liz is still there to guide us in our next adventure.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jun 26, 2024

Hi Spencer,
I hope you guys are doing well.
Thank you for the lovely feedback and excellent review.
I appreciate it.
I hope to hear from you again soon.
Best wishes, Lize

Esther, our local specialist, designed our tr...
South Africa | Jun 2 - Jun 8, 2024

Francois
Francois C.
Danville, VA | Reviewed on Jun 16, 2024
Esther, our local specialist, designed our trip perfectly and according to our tastes. She found the perfect lounge in a private reserve for the Safari of our dreams next to the Kruger National park. Umkumbe bush lodge was amazing. We had the honeymoon suite and our guide, Ezaan, was great. We saw 4 of the Big 5 (lions, elephants, rhinos, and cape buffalo) with her and many other animals. We were lucky enough to see and take very nice pictures of a leopard (one of the Big 5) on our way from... Read more

Esther, our local specialist, designed our trip perfectly and according to our tastes. She found the perfect lounge in a private reserve for the Safari of our dreams next to the Kruger National park. Umkumbe bush lodge was amazing. We had the honeymoon suite and our guide, Ezaan, was great. We saw 4 of the Big 5 (lions, elephants, rhinos, and cape buffalo) with her and many other animals. We were lucky enough to see and take very nice pictures of a leopard (one of the Big 5) on our way from the airport to Umkumbe Bush Lodge. Also, Elzaan entertained us by showing wild herbs, exotic birds, chameleon... Then our stay in Cape Town was very nice. We stayed at the Lawhill Luxury Apartments (very nice and well located in the V&A Waterfront. We enjoyed the African Dinner Show and Drum experience at the Gold restaurant. The next day we enjoyed the Hop on Hop off around Cape Town and the Table mountain by cable car. On our last day, we had a full day private tour around the Cape peninsula. There was a misunderstanding with Esther for the time of the pickup that morning. She scheduled the pickup at 9am while we had 8am in our trip plan. I recommend to always confirm the next day activities with your local specialist at the end of the day before. We managed to have our pickup at 9:30am. Our driver, Abdoul, was great and explained very well all the landmarks along the drive. He managed the time and schedule perfectly before driving us to the airport for our return flight at the end of the day. We drove the scenic shore line, went to Cape of Good Hope, saw the African penguins, and we had a great lunch in a very nice restaurants next to the ocean. Overall, our trip to South Africa was amazing and so memorable.

Hotel Reviews
Umkumbe Bush Lodge
Sabie Park

Our tent was fantastic. It was very luxurious, with private outdoor pool, air conditioning, bath, and very nice amenities. We could see wildlife from our balcony across the field. The guides are amazing and we saw the Big 5 and many more. Food was great and the staff was really nice.

Authenticity & Character
Wild but comfortable.
Location
Staff
Cleanliness & Comfort
LawHill Luxury Apartments
Cape Town

This is in a very safe and gated area. The apartment was very luxurious with everything included. It may be a little bit difficult to drive in the reception. Our driver for the full day drive had to wait for us at a different location on the premise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 23, 2024

Hi Francois, thanks you so much for the great review and also for the feedback on the hotels and tours. This is incredibly helpful for us. We are so happy you enjoyed your trip!

We would highly recommend kimkim and Esther.
South Africa | May 3 - Jun 6, 2024

N
Nathan R.
Canada | Reviewed on Jun 15, 2024
Using Kimkim was an outstanding experience. Our local specialist, Esther Ruempol, was exceptional, guiding us from start to finish. She assisted in planning our trip and offered excellent suggestions, advice, and alternatives when needed. She was always available to answer our questions and address our concerns, providing significant support. Throughout the trip, she kept in touch, ensuring everything was going smoothly and that we had everything we needed. The trip summary was detailed and... Read more

Using Kimkim was an outstanding experience. Our local specialist, Esther Ruempol, was exceptional, guiding us from start to finish. She assisted in planning our trip and offered excellent suggestions, advice, and alternatives when needed. She was always available to answer our questions and address our concerns, providing significant support. Throughout the trip, she kept in touch, ensuring everything was going smoothly and that we had everything we needed. The trip summary was detailed and well-presented, making it easy to follow. It’s clear that Esther has extensive experience and loves her job. The trip itself was too good to be true. Everything from the pick-ups, transfers, guides and accommodations were amazing.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 23, 2024

Thanks so much for your review and Feedback Nathan, this is so wonderful to hear and I am glad you had a great time in Southern Africa.

Trip of a Lifetime!
South Africa | May 25 - Jun 7, 2024

L
Liz T.
Ashburn, VA | Reviewed on Jun 14, 2024
We cannot say enough positive things about our experience with KimKim and our trip to Africa. Our specialist was able to recommend an itinerary that perfectly suited the travel interests of both myself and my husband with only a paragraph or two of input from us. As we got closer to the trip, they continued to add and update details with our itinerary, which became a wonderful reference as we moved from one place to another once our journey began. And we have run out of compliments about the... Read more

We cannot say enough positive things about our experience with KimKim and our trip to Africa. Our specialist was able to recommend an itinerary that perfectly suited the travel interests of both myself and my husband with only a paragraph or two of input from us. As we got closer to the trip, they continued to add and update details with our itinerary, which became a wonderful reference as we moved from one place to another once our journey began. And we have run out of compliments about the locations that they chose for us...... the accommodations in every city were amazing, as was the service. I would especially like to recognize Kruger Shalati for their amazing property, food, game drives and overall service, and to Unembezza (and our specialist) for surprising us with an amazing suite and birthday goodies to celebrate my milestone. All of our drivers were early for our pickups, and all transportation was entirely smooth throughout the trip (and we moved quite a bit!). We had an amazing time in Victoria Falls and South Africa and will forever cherish the memories.

Hotel Reviews
Victoria Falls Safari Club
Victoria Falls

Lovely property with rooms/ balconies overlooking a waterhole that brings amazing wildlife to view! Beautiful common area for meals, relaxation, drinks and excellent/ attentive staff

Authenticity & Character
Location
Relatively quick drive to/from airport, privacy once on the property
Staff
Cleanliness & Comfort
Unembeza Boutique Lodge & Spa
Hoedspruit

Small boutique type hotel, outside of big game area but that allowed for us to take long walks in the area and see amazing wildlife like giraffe! Pool and overlook deck were very nice. Nice spa options. The honeymoon suite is amazing, with an outdoor shower and relaxation area, huge closet.

Authenticity & Character
Location
Loved the proximity to walk and biking trails but the resort was a bit difficult to locate (no signs from the street)
Staff
Meal staff were not as friendly as accommodating as within other resorts that we visited. It was sometimes difficult to find or reach someone to request a food or drink order, for example, and staff at meals was not very attentive. Management and spa staff were great.
Cleanliness & Comfort
Dock House Boutique Hotel

The combination of the privacy and charm of the Dock House with access to the Queen Victoria amenities is pretty fantastic. The guest house is AMAZING..... huge rooms, including a sitting room and private patio area. Right across the street from shops and restaurants on the V&A Waterfront. Service is outstanding (especially Ashley, our breakfast host!)

Authenticity & Character
Original building
Location
Walkway that takes you directly to the V&A Waterfront. Minutes from the hop-on-hop-off bus stop.
Staff
Should out to Ashley, our morning host that made our breakfast so special!
Cleanliness & Comfort
Kruger Shalati Train on the bridge
Kruger National Park, Skukuza

This is perhaps the most amazing place that I have ever stayed. What a unique property with incredible touches (and service). If you have any interest in trains, this is your spot! The carriages were beautiful, with direct views of the river and all the wildlife that it brings. We were able to watch buffalo, crocodile, hippo, and even giraffe from our room. It's worth noting, though, that the train rooms do require some walking on the bridge to access them, so just a heads-up for anyone that doesn't love heights (garden suites are also available). The pool area in the middle of the bridge is a very special spot (and the bartenders take good care of you!) All meals were amazing, as was the staff, from beginning to end. And each of the game drives brought something special. What a treat to have been able to spend three nights here. We highly recommend!

Authenticity & Character
The thought and detail put in to recreating the carriages from the time period is evident throughout
Location
The rooms being situated on the bridge were just spectacular. The resort is a bit of a drive from the airport(s) but highly worth it.
Staff
Amazing from start to finish
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 23, 2024

Hi Liz, thank you so much for your wonderful review and for the hotel reviews. We couldn't be happier that you had a wonderful holiday and birthday in South Africa :-)

Thank you to Esther and Lucy at KimKim for or...
South Africa | May 19 - May 31, 2024

Stephanie
Stephanie M.
Flagami, FL | Reviewed on Jun 09, 2024
Thank you to Esther and Lucy at KimKim for organizing our unforgettable delayed honeymoon to South Africa! From the top-notch restaurants to the incredible activities, every detail was perfect. They were so detailed in every aspect from the very beginning when we expressed interest, to planning it and even during the trip!’ It truly was a once in a lifetime experience. We can't wait to plan our next adventure with you! Thank you both so so much for allowing us to create memories of a... Read more

Thank you to Esther and Lucy at KimKim for organizing our unforgettable delayed honeymoon to South Africa! From the top-notch restaurants to the incredible activities, every detail was perfect. They were so detailed in every aspect from the very beginning when we expressed interest, to planning it and even during the trip!’ It truly was a once in a lifetime experience. We can't wait to plan our next adventure with you! Thank you both so so much for allowing us to create memories of a lifetime! You two are the best

Activity Reviews
Full Day Panorama Route & Blyde River Canyon
Full Day Panorama Route & Blyde River Canyon
South Africa
Quality of Experience
O
Guides, Drivers and Staff
Transport
Hike up Table Mountain - Kasteelpoort Route
Hike up Table Mountain - Kasteelpoort Route
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Game Drive in Kruger
Morning Game Drive in Kruger
Kruger National Park

This was the most AMAZING AMAZING experience to be right In front of all the animals. Our tour guide sippoh became our family!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Game Drive in Kruger
Afternoon Game Drive in Kruger
Kruger National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cape Point, Cape of Good Hope & Penguins with the City Sightseeing Bus
Full Day Cape Point, Cape of Good Hope & Penguins with the City Sightseeing Bus
South Africa

The tour guides were all so incredible!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of the Cape Winelands
Private Tour of the Cape Winelands
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Transfers
Cape Town
Quality of Experience
Guides, Drivers and Staff
Fly Back Home from Kruger
Fly Back Home from Kruger
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 09, 2024

Hi Steph

Thanks so much for your glowing review, we are seeing stars, haha. It was a great pleasure planning this trip with you and we love that you also reviewed the excursions!

And we have many more ideas so we'd love to hear from you again ;-)

Greetings from Sunny South Africa
Esther & Lucy

Move South Africa to the top of your list
South Africa | May 17 - Jun 2, 2024

Ann
Ann B.
Granbury, TX | Reviewed on Jun 03, 2024
I cannot thank the Wildr.Africa team enough for the trip of a lifetime. South Africa was exquisite! Beautiful topography, animals, interiors (!!), fabulous food and wine. I am thankful I found kimkim who connected me to a great team on the ground in my destination. There is literally no reason to pay a US front company when all the expertise comes from the local team. Anne Marie and her team were excellent communicators both via the app and via what’s app despite the time difference.... Read more

I cannot thank the Wildr.Africa team enough for the trip of a lifetime. South Africa was exquisite! Beautiful topography, animals, interiors (!!), fabulous food and wine.

I am thankful I found kimkim who connected me to a great team on the ground in my destination. There is literally no reason to pay a US front company when all the expertise comes from the local team.

Anne Marie and her team were excellent communicators both via the app and via what’s app despite the time difference. They kept the planning process moving and helped me make decisions without overwhelm.

They understood my priorities for the trip and worked within those parameters to create the perfect trip for us.

All drivers, guides, and accommodations were seamless, and they helped us work through any challenges that arose. We are so grateful!

Many fabulous people to mention:
Walkers beach: maya, jane
Robberg hike
Monkeyland
Peninsula tour
Earthstompers: Rachelle
Babylonstoren
La Cotte farm
Pearl valley golf and spa
Walkers plain: James, roan, Clarence, zoli
… and of course Debra, Anne- marie and Cornelia without whom none of this would have happened.

Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Jun 04, 2024

Hello Ann

Oh wow, thank you so much for the great review! It was absolutely lovely to work with you to plan this trip. It is travelers like you that make us love our jobs!

I am very happy that I got to meet you and the family in Franschhoek. You are such an amazing family. Hopefully you will be back one day.

Warm greetings
Anna-marie

Great trip under challenging circumstances
South Africa | Mar 27 - Apr 8, 2024

A
Anita D.
Castle Rock, CO | Reviewed on May 24, 2024
Anna-marie and her colleagues provided a fabulous trip of South Africa to us on 3 weeks notice. It is a long story, but our world cruise was diverted from traversing the Red Sea, and the excursions offered by the cruise line were in about 8 ports averaging 6-7 hours with 22 sea days around Africa. We decided to take vacation from the cruise! She helped us plan the trip and made reservations at very good to great hotels, camp and resort. She arranged all driving, land excursions, and... Read more

Anna-marie and her colleagues provided a fabulous trip of South Africa to us on 3 weeks notice. It is a long story, but our world cruise was diverted from traversing the Red Sea, and the excursions offered by the cruise line were in about 8 ports averaging 6-7 hours with 22 sea days around Africa. We decided to take vacation from the cruise!

She helped us plan the trip and made reservations at very good to great hotels, camp and resort. She arranged all driving, land excursions, and provided great advice on restaurants and activities.

Our trip to South Africa was pretty much flawless. Anna-marie kept in close contact with us and quickly addressed all questions and concerns. One of our concerns was how my husband could go on a safari with his major back surgeries and his needing a cane to walk. She found a safari camp bordering Krueger National Park where they did accommodate him by not traversing the more typical rough roads. Our guide/driver, who was phenomenal in tracking wildlife, did go off road but was careful to avoid substantial jolting. We saw a lot more than the Big 5 in 3 days, and our driver took us to places where we could sit and watch elephants, lions and other wildlife interact. It was amazing!

When we were to reboard our cruise, there was a Category 9 storm with high wind gusts in Capetown. After the ship tried to dock twice unsuccessfully, I reached out to Anna-marie, and she said that she would help us get hotels and transportation to the next port in Namibia if needed. Thankfully the ship docked on the 3rd try.

The cost of the trip was very reasonable. We felt safe at all times in a country, which unfortunately has a high crime rate. We are very grateful to Anne-marie and her team for providing us with a trip of a lifetime. I have traveled extensively throughout the world, and I can say without hesitation, she is the best travel agent with whom I have ever dealt.

Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on May 26, 2024

Hello Anita

Thank you so much for the great review! We appreciate it, and are so happy that you loved South Africa.

I am very happy that I got to meet you and Christopher. It was only a pleasure to help you plan your trip to South Africa

Warm greetings
Anna-marie

South Africa, Botswana, and Zimbabwe
South Africa | Apr 24 - May 14, 2024

Sherry
Sherry B.
Denver, CO | Reviewed on May 24, 2024
Planning our trip to South Africa, Botswana, and Zimbabwe with Steph at Salty Travel went very smoothly. She accommodated our requests and suggestions and adjusted the proposed itinerary accordingly. All of the flight arrangements and transfers went smoothly without any surprises. The hotels were all extremely comfortable and spacious and activities were very informative, fun, and beautiful. Our guide in Johannesburg, Tableto, was knowledgeable and friendly. We really enjoyed the day we... Read more

Planning our trip to South Africa, Botswana, and Zimbabwe with Steph at Salty Travel went very smoothly. She accommodated our requests and suggestions and adjusted the proposed itinerary accordingly. All of the flight arrangements and transfers went smoothly without any surprises. The hotels were all extremely comfortable and spacious and activities were very informative, fun, and beautiful.

Our guide in Johannesburg, Tableto, was knowledgeable and friendly. We really enjoyed the day we spent with him touring the Apartheid Museum and Soweto. At Elephant Valley Lodge, our guide, Lebo, was masterful at spotting wildlife in Chobe, and he told numerous stories and shared facts about the animals. We spent 11 days on a garden route roadtrip with Ben as our guide. He was warm and friendly and knew all the insider restaurants and things to do. He's spontaneous, as are we, and the three of us enjoyed starting out each day with minimal plans and taking routes as the mood struck.

This trip was one of the best we've ever taken. The beauty was overwhelming. Thank you, Steph, Tableto, Lebo, and Ben.

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on May 27, 2024
Hi Sherry, Thank you so much for your wonderful review! I am thrilled to hear that your trip to South Africa, Botswana, and Zimbabwe was such a memorable experience. I am delighted to know that the planning process was smooth and that all your requests and suggestions were accommodated to your satisfaction. It’s fantastic that you enjoyed the informative and fun activities, comfortable hotels, and seamless travel arrangements. I'm also pleased to hear that Tableto, Lebo, and Ben contributed... Read more

Hi Sherry,

Thank you so much for your wonderful review! I am thrilled to hear that your trip to South Africa, Botswana, and Zimbabwe was such a memorable experience. I am delighted to know that the planning process was smooth and that all your requests and suggestions were accommodated to your satisfaction.

It’s fantastic that you enjoyed the informative and fun activities, comfortable hotels, and seamless travel arrangements. I'm also pleased to hear that Tableto, Lebo, and Ben contributed to making your journey special and I will definitely share your positive feedback with them. They each strive to provide unique and enriching experiences, and it sounds like they succeeded in making your trip unforgettable.

Your kind words about the beauty of the region and the spontaneous adventures with Ben truly warm our hearts. I am grateful for the opportunity to help create such wonderful memories for you.

I look forward to planning your next adventure!

Warm regards,
Stephanie

Once in a Lifetime Trip!
South Africa | May 9 - May 16, 2024

Sharron
Sharron G.
Paradise, NV | Reviewed on May 20, 2024
We began our planning with Debra months prior to our trip and she was always helpful with information and flexible for our requests about the area and what was the most important places for us to visit.
Our hotel, Queen Victoria, was gorgeous and right next to the waterfront. The transportation from our ship to our hotel and to our different destinations was impeccable. We did have one problem with a lost credit card and they took care of that. Our guide to the cape and to the wine...
Read more

We began our planning with Debra months prior to our trip and she was always helpful with information and flexible for our requests about the area and what was the most important places for us to visit.
Our hotel, Queen Victoria, was gorgeous and right next to the waterfront. The transportation from our ship to our hotel and to our different destinations was impeccable. We did have one problem with a lost credit card and they took care of that. Our guide to the cape and to the wine country, Christine was fabulous! We had a rainy day at the cape and honestly it made it more fun. The vineyards chosen for us to visit were first class. No one should miss Table Top Mountain. What a fantastic view. From there we went to Umkumbe Safari Camp and had a fabulous five days full of game drives where we saw all the big five. Again transportation was right on point. The staff at the camp were fun. The luxury tent accommodations were nice. All in all, you expect a great experience when you go that far and that is what we had!! First class.

Hotel Reviews
Queen Victoria Hotel
Cape Town

Amazing hotel in a perfect location next to the waterfront dining and shopping center. Daily breakfast was more than you could ask for and gorgeous. But what made it was the staff. They were so friendly, helpful and professional. Loved this hotel and would recommend it to anyone.

Authenticity & Character
History and decor
Location
Next to the waterfront
Staff
All the reception and dining staff.
Cleanliness & Comfort
Umkumbe Bush Lodge
Sabie Park

The staff here are what make it. The game drives with Charne and our trackers were great and we saw all the big five! The food staff, reception staff and the food were also terrific. Abagail and Sharon were particularly wonderful. If it weren’t for the staff I would rate the accommodations at a four, as we had a toilet that ran even after they tried to fix it. Lighting in the tent was poor and we never could regulate the shower temperature. However, the beds were very comfortable, linens first rate and we even got hot water bottles in the bed at night!!

Authenticity & Character
Very authentic. Sundowner game drives and drinks as well as coffe in the bush perfect!
Location
Right next to Kruger National Park
Staff
They were all amazing!
Cleanliness & Comfort
Beds were very comfortable and linens great.
Activity Reviews
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

This is obviously for tourists but so amazing we were blown away! The entertainment fabulous and the sixteen different food items were simply delicious! The decor beautiful and the staff terrific!

Quality of Experience
Just the whole very unique experience!
Food
Authentic and delicious!
Guides, Drivers and Staff
Driver was totally mixed up but Kim Kim kept in touch with us to get us there and back.
Transport
Driver needs to know where he is going.
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

It was windy and pouring rain that day but we still had a fabulous time. Christine was great and the scenery perfect. Loved the funicular.

Quality of Experience
The scenery is beautiful.
Guides, Drivers and Staff
Christine was knowledgeable and flexible- also picked out a great place for lunch.
Transport
Nice van
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

Napa Valley move over because the vineyards in Africa were fabulous. Our favorite was the Babylonstroen, but we liked the two others for professional knowledge of wine, staff and different wines paired with chocolates as well as the views. A day that should not be missed!

Quality of Experience
Variety of experience
Guides, Drivers and Staff
Helpful and fun
Transport
Nice van
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

Lovely arrival and we were greeted by a drink and warm staff. We jumped right on the safari jeep and took off for gorgeous and peaceful scenery. Luckily we saw lots of animals and then had our sundowner drinks in a perfect setting.

Quality of Experience
Saw lots of animals. So different to see them in their environment.
Food
Loved the evening snacks and drinks.
Guides, Drivers and Staff
Good ranger. Charnae.
Transport
Lots these land rover safari jeeps. Blankets and panchos in case you need them and you can see perfectly from each seat.
A Day in the Kruger Bush with Two Private Game Drives
A Day in the Kruger Bush with Two Private Game Drives
South Africa

Fabulous game drives. We ended up seeing all the big five and the elusive Cheetah and Leopard. The animals were often within ten feet of us. Each day was different but you had the same ranger. Chantae was very interesting and a great ranger. She knew exactly where animals would pop out. The scenery was beautiful. It did rain on one drive but we still saw animals. Ponchos were provided.

Quality of Experience
Lots of animals and so close!!
Food
Coffee and pancakes in the bush.
Guides, Drivers and Staff
Great tracking
Transport
Loved the fact every seat was great.
Another Day in the Kruger with 2 private game drives
Another Day in the Kruger with 2 private game drives
South Africa

Another awesome day viewing lots of animals!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Final morning game drive & next stop
Final morning game drive & next stop
South Africa

We had not yet seen lions and hoped to see them on our last drive and voila - we did.

Quality of Experience
Best last drive.
Food
Lovely pancake breakfast on this morning.
Guides, Drivers and Staff
Found the Lions. Knew right where they would emerge from the bush.
Transport
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on May 27, 2024
Hello Sharron Thank you so much for taking the time to write the detailed and very complimentary review! It was such a pleasure to work with you from the very first day and I am super happy that we could make the best of your cruise having to reroute!
I will send the feedback to all the relevant properties and suppliers as everyone loves to receive the positive feedback. Apologies again for the drama with the transfers to GOLD. We have now kept Gold in our itineraries, but we are...
Read more

Hello Sharron

Thank you so much for taking the time to write the detailed and very complimentary review! It was such a pleasure to work with you from the very first day and I am super happy that we could make the best of your cruise having to reroute!
I will send the feedback to all the relevant properties and suppliers as everyone loves to receive the positive feedback. Apologies again for the drama with the transfers to GOLD. We have now kept Gold in our itineraries, but we are advising clients to rather take an uber or let the hotel take a taxi as it is so close and just so much more convenient than the Gold transfer making clients wait.
I absolutely love your photos and really appreciate you sharing them.
We hope to see you in South Africa again and perhaps for a bit longer next time. I am sure you are happy to be home after your long trip for now, though.
Have a wonderful week and enjoy your summer!

Deb

We were thrilled with all aspects of the trip...
South Africa | Apr 4 - Apr 6, 2024

M
Melissa M.
Chicago, IL | Reviewed on Apr 09, 2024
We were thrilled with all aspects of the trip, including all planning contact with Ann-Marie and team. Special shout out to the Bushtracks team, especially Mbusi. He is an absolute gem - kind, informative, made everything easy and fun. Finally, Shongwe Lookoit was fantastic - clean, comfortable and the nicest staff. We can’t say enough good things! Read more

We were thrilled with all aspects of the trip, including all planning contact with Ann-Marie and team.

Special shout out to the Bushtracks team, especially Mbusi. He is an absolute gem - kind, informative, made everything easy and fun.

Finally, Shongwe Lookoit was fantastic - clean, comfortable and the nicest staff.

We can’t say enough good things!

Hotel Review
Shongwe Lookout
Victoria Falls

Amazing above and beyond service, beautiful and comfortable hotel!

Authenticity & Character
Location
Quiet!
Staff
Cleanliness & Comfort
Activity Reviews
Victoria Premium River Safari Sunset Cruise
Victoria Premium River Safari Sunset Cruise
Victoria Falls

This was so far above and beyond expectations! The boat was stunning, the staff treated us like family, the drinks delicious and the food - wow! So much and so delicious. Not to mention the gorgeous scenery, hippos and mist from the falls. Such a fun evening!

Quality of Experience
Guides, Drivers and Staff
Transport
Chobe Day Trip
Chobe Day Trip
Victoria Falls

Everything was taken care of for us, we had a nice drive to the border, then our hands were held for the immigration process to enter Botswana. The guides on the Botswana side were great, as was Mbusi in Zimbabwe. The morning game drive was great - we saw so much! Lunch delicious at a gorgeous locale, then the afternoon on the water surprised us with even closer views of the animals. Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Vic Falls
Guided Tour of Vic Falls
Victoria Falls

Mbusi made sure we did this at the best time of the day, and gave us a ton of history and information about the falls. It was a beautiful walk with so many viewpoints- we were all in awe!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Apr 11, 2024

Hello Melissa

Thank you very much for your great review. I am so happy that you had a great time at Victoria Falls. It is for sure one of my favorite destinations.

Please get in touch whenever you are planning a trip to Africa again.

Warm greetings
Anna-marie

Amazing!!
South Africa | Feb 26 - Mar 3, 2024

Constance
Constance N.
Los Angeles, CA | Reviewed on Mar 18, 2024

We had a fabulous time the accommodations were vastly diffferent but it made it an even more of an experience. We loved it.. we will use KImkim again..

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Mar 21, 2024

Hi Constance,
I am delighted to hear that! Thank you so much for your review.
So glad that you enjoyed your safari experience.
Hope to be of assistance again in the future.
Best wishes, Petru

Wonderful one week family trip to South Africa
South Africa | Feb 17 - Feb 24, 2024

Brian
Brian G.
Kensington, NY | Reviewed on Feb 25, 2024
Wonderful trip to South Africa, gorgeous country, we were able to accomplish so much in one week thanks to Lucy's planning. Our guide in Capetown, Ben, was terrific about being flexible and optimizing our time there. Read more

Wonderful trip to South Africa, gorgeous country, we were able to accomplish so much in one week thanks to Lucy's planning. Our guide in Capetown, Ben, was terrific about being flexible and optimizing our time there.

Hotel Reviews
Gorgeous George Hotel
Cape Town
Authenticity & Character
Great unique style and vibe
Location
Downtown can be a little dodgy at night, so wasnt great location for family
Staff
Cleanliness & Comfort
Kapama River Lodge
Hoedspruit
Authenticity & Character
Location
Staff
Some staff were learning (mainly food service), suspect that will improve
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Feb 26, 2024

Hello Brian,

We're incredibly grateful you took a moment to share your feedback with us. It's wonderful to hear that you and your family had an unforgettable holiday experience with us. We hope you're feeling at home again, although we secretly wish you're missing our South African adventures just a little!

Warm regards,
Salty Travel

Great vacation
South Africa | Jan 27 - Feb 3, 2024

R
Ravi R.
Redwood City, CA | Reviewed on Feb 08, 2024
Esther did an amazing job of coming up with a great itinerary and location. Very easy to work with and she knows what is best for the customer. Read more

Esther did an amazing job of coming up with a great itinerary and location. Very easy to work with and she knows what is best for the customer.

Hotel Review
Mhondoro Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Feb 09, 2024

Hey Ravi, thanks so much for the great review! I really enjoyed planning this trip with you and so glad to hear you had a great time :-)

Kimkim review
South Africa | Jan 29 - Feb 7, 2024

D
Denise O.
Keller, TX | Reviewed on Feb 08, 2024
Positive thoughts regarding using Kimkim would be the ability to review the itinerary prior to booking.
Things needed for improvement: Utilizing travel agents with experience agents who will be knowledgeable and clear concise with the ability to take initiative in providing the client needs. For instance, if you have three travel destinations with plane changes then take the initiative to find out the appropriate luggage allowance and make suggestion on packing for trip. If the hotels...
Read more

Positive thoughts regarding using Kimkim would be the ability to review the itinerary prior to booking.
Things needed for improvement: Utilizing travel agents with experience agents who will be knowledgeable and clear concise with the ability to take initiative in providing the client needs. For instance, if you have three travel destinations with plane changes then take the initiative to find out the appropriate luggage allowance and make suggestion on packing for trip. If the hotels are booked by the agency asking the hotel what toiletries do you provide to reduce the amount of items being brought. The agency taking the initiative to assure whatever tour company they choose to work with are on the same page as what was explained to the client. Our tours were amazing once started but there were confusion with both Cape town tour company and Zimbabwe tour company. With a great travel agency taking that extra little time to assure everything runs smoothly gives the clients an ease and the ability to enjoy their expensive vacation. Thanks.

Hotel Reviews
South Beach Camps Bay Boutique Hotel
Cape Town
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Nkosi Guest Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chobe Princess Small Luxury Houseboat
Kasane, Botswana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival Day aboard the Chobe Princess
Arrival Day aboard the Chobe Princess
Chobe River - Namibia Side
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula Tour
Cape Peninsula Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Day two on Chobe Princess
Day two on Chobe Princess
Chobe River - Namibia Side
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City Tour, Robben Island & Table Mountain
Full Day City Tour, Robben Island & Table Mountain
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Boma Dinner and Drum Show
Boma Dinner and Drum Show
Victoria Falls
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Feb 12, 2024

Hi Denise and Gloria,

I believe you had an amazing trip.

We apologize for any inconvenience caused by the confusion with luggage allowances and late pick-up for one of your day tours. Rest assured, we do send detailed packing lists and flight luggage allowance information beforehand.

We understand the importance of experienced travel agents and proactive communication with tour companies, I hope the partial compensation makes up for the late pick up on your day tour.

I hope to have the opportunity to welcome you back for a seamless journey in the future.

Warm regards,
Steph

Amazing customer service!
South Africa | Nov 27 - Dec 9, 2023

E
erin s.
Ashburn, VA | Reviewed on Feb 07, 2024
We really enjoyed our first trip to South Africa. Bernice was amazing to work with and super responsive throughout the entire process. The level of customer service was excellent- Bernice or her co-workers would follow up to make sure transfers were on time and that we were taken care of during our stay and even left gift packages to help us celebrate our wedding anniversary. Our trip to the winelands was amazing and the 2 lodges she picked for our safaris in Kruger National Park (pondoro... Read more

We really enjoyed our first trip to South Africa. Bernice was amazing to work with and super responsive throughout the entire process. The level of customer service was excellent- Bernice or her co-workers would follow up to make sure transfers were on time and that we were taken care of during our stay and even left gift packages to help us celebrate our wedding anniversary. Our trip to the winelands was amazing and the 2 lodges she picked for our safaris in Kruger National Park (pondoro and lion sands river lodge) exceeded our expectations. We will definitely use KimKim for our next trip.

Local specialist: Bernice Vorster

Incredible South African Adventure!
South Africa | Jan 19 - Jan 30, 2024

Sydney
Sydney B.
Denver, CO | Reviewed on Feb 04, 2024
Anna-Marie and her team were absolutely incredible! They made scheduling a breeze and we never had to worry about any miscommunication. Booking was easy and Anna-Marie was always available during our trip to answer any of our questions. She even made a point to come meet us in person one of the days of our trip! I highly recommend her and her team to anyone looking to book a trip through kimkim and especially anyone looking to book a trip to South Africa. Read more

Anna-Marie and her team were absolutely incredible! They made scheduling a breeze and we never had to worry about any miscommunication. Booking was easy and Anna-Marie was always available during our trip to answer any of our questions. She even made a point to come meet us in person one of the days of our trip! I highly recommend her and her team to anyone looking to book a trip through kimkim and especially anyone looking to book a trip to South Africa.

Hotel Reviews
Oude Werf Hotel
Stellenbosch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
One Marine Drive Boutique Hotel
Hermanus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tree House Boutique Hotel
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Umkumbe Bush Lodge
Sabie Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Wine Tour
Full-Day Wine Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
E-Biking in the Winelands
E-Biking in the Winelands
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
A Day in the Kruger Bush with Two Private Game Drives
A Day in the Kruger Bush with Two Private Game Drives
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak with Penguins
Kayak with Penguins
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Feb 05, 2024

Hello Sydney

Thank you for the lovely review. It was a great pleasure to help you plan this trip. You and Kathleen very amazing travelers to work with. I am so happy that I got to meet you.

Warm greetings
Anna-marie