Kimkim Trip Reviews for Sri Lanka

Having decided to visit Sri Lanka on the way back to Australia after spending Christmas and New Year's Eve in the UK, we investigated options and decided on a slightly modified version of the 12 day Highlights of Sri Lanka tour featured on kimkim's website. Kimkim put me in touch with Sandun from Experiential Journeys, who modified the itinerary to include the Millennium Elephant Foundation and the Hundunugoda Tea Estate, both of which had been featured on an Australian television show we'd seen. Having had a great experience a year ago with a holiday in Iceland organised through kimkim , we had high expectations of our Sri Lanka trip, and were not disappointed. On arrival in Sri Lanka, we were met at the airport by our driver and guide, Lakitha, who looked after us very well for the next 12 days.

The itinerary we had chosen included both cultural sites and wildlife experiences, but the highlights were undoubtedly our elephant experiences, firstly at the Millennium Elephant Foundation, which is basically a rescue and retirement home for working elephants who would not survive if released into the wild. We walked around the grounds with Rani, who had a snack and a drink along the way, then some of us chose to help bath her in a stream using coconut husks. This was a much better experience than an old-fashioned elephant ride; better for us, and better for Rani. Almost as good was our early morning wildlife safari in Udawalawe National Park, where we lost count of the wild elephants we saw in their natural environment and an abundance of other beasts and birds.

All of the hotels we stayed at were good to excellent, but the Thambapanni Retreat at Unawatuna deserves special mention. We had mentioned in passing to our guide Lakitha and to the hotel manager that we would be dining at the hotel to celebrate our wedding anniversary. When we came back from a day exploring Galle with Lakitha, our bed had been decorated with flowers and leaves, spelling our a happy anniversary message, which we thought was a nice touch, and when we headed to the restaurant for dinner we discovered that we had a special , beautifully decorated, table setting in the garden adjacent to the restaurant, and we were looked after very well, enjoying a great meal of fresh jumbo prawns, cooked to order, followed by a surprise anniversary cake. We discovered later that Lakitha had mentioned our anniversary to Sandun, who has conspired with the Thambapanni Retreat hotel manager to make our anniversary a special and memorable event.

We usually self-drive when travelling to places like the USA, Europe, UK and Iceland, but we accepted the consensus advice that we'd be better off travelling with a driver/guide, and that turned out to be an excellent decision. Lakitha not only kept us safe on the roads in the face of interesting overtaking manoeuvres by oncoming traffic, but he looked after the details of our site visits, including local guides, and ensured we got the most out of our time in Sri Lanka. He turned a good itinerary into an excellent experience.

Thanks kimkim, and thanks very much Lakitha and Sandun.

Ajith was our guide and he was very good. Loved the walks

Enjoyed Sri Lanka immensely. Beautiful country with charming, friendly, courteous people. Very scenic country with diverse landscapes, interesting cultural experiences. Sandun was very responsive to our requests, very informative about trip planning and willing to adjust the itinerary numerous times as we decided on a final agenda.

We had a great trip that was really well planned by Shalindra. Our itinerary was a mix of active days and optional rest days where an activity was suggested or you could relax and chill out (we generally opted for the latter on those days). Ossie was a first-time driver and he did a great job. He knew the roads (and shortcuts) around the place and he had a great sense of humour – we had some good, funny chats between the three of us. We travelled from Colombo to Tangalle to Yala National Park to Ella, then Kandy, then Sigiriya then to Colombo and out.

The highlights were the wildlife at Yala National Park and visiting a 2000 year old monastery there. Driving back from the park we were confronted by a 'tusker' – a somewhat angry bull elephant with tusks (wow). Our 'glamping' accommodation nearby was also fun – they also had great lunches. The wildlife around our Yala accommodation was simply extraordinary – so many birds and flowers. We enjoyed walking around Ella and seeing the amazing views there, and Sigiriya did not disappoint – a great climb up the rock and an amazing glimpse of some of Sri Lanka's ancient history at a very memorable location. I really enjoyed the gardens and grounds at the base of the rock. An old monastery at Dambulla (en-route to Sigiriya) was a memorable visit too, with five rooms of ancient Buddha statues and paintings. Cruising around a large lagoon the day before climbing Sigiriya was a also a wonderful experience, finished off with a fantastic traditional Sri Lankan meal where all the various ingredients for the curry were explained to you –then eaten (!)

We had a mix-up at one hotel, but Shalindra was able to step in and quickly resolve the matter –this was most appreciated. All up: a very memorable trip that will stay with us a long time.

Both Shalindra and our driver / guide Ash performed with professionalism, flexibility, and precision to provide an exceptionally satisfying experience in Sri Lanka. I would not hesitate to use their services again.

The itinerary was excellent as it was varied - however I had mentioned to Sandun that due to relatively recent spinal surgery I did not want to do major hill/rock climbing - this was overlooked. We were instructed by our guide Thilak to climb Lion Rock and trek the Horton's Plains trail. I did manage both excursions however was really worried (freaking out) when climbing to Lion Rock - I was terrified that I would fall. Luckily I had a very helpful guide on the Horton's Plains Trek who helped me negotiate the tricky bits. We did not do the last trek as I felt that I might not make it to the top.
Everything about the trip was memorable - so many wonderful sights were seen - though I guess we really enjoyed the Safaris.
Thilak also added in a few excursions which were good - in particular the Village Visit. Though with these excursions we felt pressure to buy products.
We found the Sri Lankan people to be friendly and welcoming.

Very responsive service and flexible in helping to make arrangements. Would have preferred a number of alternative suggestions along the way, however. We had a very effective driver for the holiday, though a good tip to note is that a driver does not equal a guide. Be careful of your expectations. Our trip involved lots of driving around and several hours each day (almost) in the car. It might be worth considering asking for "upgrade" options for a more comfortable vehicle, when considering such an itinerary (would also have been nice if the specialist had made such options available).

The suggested itinerary was good. The quality of the accommodation was exactly what I was looking for. I couldn't have picked it better myself.

The motorcycle hire company "Club Sha Lanka" provided a clean bike that never let me down. There was a US$300 deposit that was required, which I was wary about paying, but glad to say I got it back with no issues.

Communication with kimkim was good, and readily available through my holiday should I needed clarification on anything.

Only gripe - better directions were / are needed to find the Big Game Safari camp (Uda Walawe). This would have been impossible to find if I didn't have a phone. The manager at the camp very kindly sent a vehicle to come and find me so I could follow him back. There really needs to be GPS coordinates or detail instructions / map provided.

Our guide, Chaminda, was wonderful. He really went out of his way to make sure we had a great trip, taking us birding in the morning and stopping at shops when we asked. We really liked Sigiriya which was the highlight of our trip!

Shalindra planned an awesome two week experience for us in Sri Lanka, adapting the itinerary to suit our needs and communicating very efficiently with us. He touched base with us throughout our trip to ensure we were having a good time and to see if there was anything else he could do to accommodate us.

Dhilshan was our guide and he ensured that we had an amazing trip. Nothing was too much trouble for him and he was knowledgeable and had a fantastic sense of humour.

Our accommodation was simply stunning. Each place was more and more picturesque than the last and it was such a joy to stay in such luxury. The sites, sounds and tastes of Sri Lanka were stunning and we had a really special experience.

A large part of our trip was really great. We very much enjoyed the ancient sites and safaris. The Ecolodge and hiking in the rainforest were both incredible experiences. We did have a couple things we were quite frustrated with:

Our driver for the most part was good- he got us to where we needed to go safely. I left my wallet at a hotel in a previous city and he arranged to get it back for me which was incredibly helpful. However, he kept bringing us to these terrible tourist traps where he would get a commission if we bought something. Everything at these places was very overpriced. We wanted to get a carved elephant to bring home with us and he kept refusing to bring us to other places telling us he knew of a better place in Kandy. When we got to the shop we realized it was a scam (with terrible reviews online) and that everything was outrageously priced. He also brought us to places for lunch that would feed him for free for bringing us in. It would have be okay except a few of the places were dirty with bad food and 2-3 times more expensive than normal local places.

We also had an absolutely terrible night at one of the hotels. The hotel was outdated and very dirty. There were stains on our pillows and curtains, hairs in the bed that weren't ours and a dead lizard. We asked hotel to fix this and when we returned to our hotel room the same stained pillows were put back on our bed and the lizard was placed on our table. We have never been treated this way and thought our requests were not at all unreasonable but the staff seemed to be offended at our request? So they left a dead animal on our table. I have been in contact with Sandun about this for the last month and he kept saying he would follow up with the hotel (I was under the impression that we might get a refund or something) but I haven't heard anything which is further frustrating.

Our driver Thasim was exceptional - made an effort to accommodate our requests and suggested other activities we may have been interested in. Went over and above any expectations we could have possibly wished for.
So many great experiences during our trip!

We were particularly happy with our driver, Sandalal. Our 23-day tour from north to south covered a range of cultural, religious, archeological and natural sites and with Sandalal’s knowledge of his country we were able to visit even more than was outlined in the itinerary. Sri Lanka is a truly wonderful experience. Its people and their delicious food enhanced our three weeks even further.

Chaminda was our excellent Tour Guide with Atullah the Coach Driver & Sushi the Luggage/spare driver assistant. They were a top team that just got better & better every day of our intensive tour. Chaminda in particular led the way with a passion for everything about Sri Lanka. His knowledge was v wide & informative & could answer any query !! He couldn't do enough for us often going to a lot of trouble to make sure stays at hotels etc were the best they could be. All of us will recommend him to anyone we know who'll visit Sri Lanka in the future as we'll be confident they'll be so well looked after by Chaminda.
Brief precis of highlights; Galle Fort & history that set the scene for understanding recent Sri Lankan settlement history. Then because a couple of us had heard about Horseshoe Bay on the way to Yalla Nat Park, the Coach stopped there for a couple of hours. Stunning surf/beach setting.........just idyllic & one of us surfed & another swam out to enjoy a beaut swim. We all liked Ella v much + trek up Little Adams Peak. After that, a short walk to nine arches railway bridge was stunning where we watched train go over. V nice stay at Mountain Heaven too. Sigiriya Rock an outstanding visit. Spent a while there & at the summit. Afterwards a lunch put on by Villagers near a lake in their humble place was a real highlight. At least 8 ethnic dishes cooked over open fire & mostly prepared in front of us, that were delicious.........all of us declared best Sri Lankan meal by far !! Dambulla was good with the Cave Temples. While in Kandy went to an excellent Cultural show in a local hall prior to the Perahara Festival that night. Visit to the Tooth Relic Temple as well as watching all the elephants in the surrounds was great. Visit to Polonnaruwa was good even though v v hot !! Chaminda knew the history so well. We wanted to go to the Pilliwarra Elephant orphanage as a side trip & what a terrific occasion that was !! 3 of us drew tickets to bottle feed elephants, watched up to 40 elephants in river, then they all walked freely right past us in the access lane back to enclosures. Breathtaking !! Finally a drive around Colombo at finish excellent with a stay at Mandarina just beaut.....................best pool ever too on rooftop !!

Thanks to our guide Kappille (not sure about the spelling), we had a wonderful vacation in Sri Lanka. The drive was very relaxing and he showed us all the interesting places on the way. We enjoyed the hospitality at the various places and the food was very tasty. Enjoyed the tea estate, the climb to Sigiriya, the rock temple at Dambulla, the temple in Kandy and the interesting points along the way. Reminded us a lot about Kerala. Thank you for your help in putting the itinerary together.

My trip to Sri Lanka was a true pleasure. I wish to thank my guide, Mark, for his expert care. I felt at ease and well cared for throughout my 10 day stay.

I can't say which region was my favorite to be honest. I traveled in the North and through the cultural triangle. I loved all of it but ,Jaffna, perhaps, stole my heart. I think, because of how much the people have had to endure and have come so far in rebuilding life there.

The beauty of the island is truly amazing. I was greeted so warmly by the people there and I met some forever true friends. Lovely. Thank you.

Sajith was great with organising our Sri Lanka trip, his attention to detail was very high. Although we didn't end up going on our trip we would highly recommend using Sajith for organising a trip.

La was a very attentive guide and good driver. He ensured that we understood the schedule on a day to day basis to enable a smooth routine.
Our schedule was interesting with a good variety of sightseeing and physical activity.

We had a fantastic time during our time in Sri Lanka. Nuwan was an excellent tour guide. We did a five day tour and enjoyed the sights of Sigirya and Kandy and surrounding areas. The Dambulla Caves, Lion Rock, Minneriya National Park Safari and Temple of the Tooth were highlights. We also enjoyed the trek over the Hanthana range above Kandy, Kandyan dancers, visits to a Herb Farm and Tea Factory. Nuwan was very obliging and added other places of interest that weren't in our itinerary. Would definitely recommend kimkim.

Our guide, Denver, was absolutely wonderful. Not only was he incredibly knowledgable, and always willing to answer our million and one questions about Sri Lanka, but also one of the kindest warmest hearted people I've ever had the privilege to meet. I can't recommend him highly enough. Sajith was brilliant in helping me to plan the trip, too - he was so fast in sorting things out and in communicating his suggestions, and kimkim in general took a huge amount of stress out of the process for us. We loved that kimkim works with ethical companies and makes suggestions on those grounds, particularly in regards to the best place we could go to see elephants.

The highlight was definitely the elephant safari at Udawalawe; other favourite things were the views of the mountains in Kandy, climbing Sigiriya and the views over the the lake at Giritale, from Deer Park Hotel. We found the people everywhere we stayed so kind, courteous and helpful, and the countryside astonishingly beautiful!

We do have a couple of pieces of feedback - I hope this helps!

1. The Kandalama Heritance was extraordinary! We only regretted that we didn't get to spend more time there as we arrived after a long day of sightseeing and then had to leave very early the next morning. I felt that if someone expresses a wish to stay at Kandalama, you could maybe build in either two nights there or at least plan the schedule so that guests can arrive in time to enjoy the hotel a little more.

2. The cooking class in Kandy was wonderful! We'd highly recommend that location again for anyone thinking of doing a class like that.

3. The trek planned for us in Kandy was really enjoyable overall and the guide was great. However, this was not something we discussed in correspondence at all - our guides told us that this hike was the 'easy' option, and that it was one that lots of guests are very happy to do, but for us, it was simply not an appropriate skill level to book us in for without letting us know in advance. Neither of us had the correct footwear or clothing, with the result that I felt very unsafe walking on slippery surfaces in high winds and at those heights. Denver told us that he'd assumed we'd be fine with the trek as we are a young couple and appeared healthy - but I feel strongly that you cannot make assumptions about people's health on the grounds of appearance as injuries and/or fears are not visible; and that you should simply discuss the option of adding a trek to an itinerary and make sure people have the option to make an informed decision if they would like to do it.

4. This point is somewhat similar to the above - there were a few other stops which had been planned for us which we would rather not have done. The tea factory visit was genuinely interesting and a wonderful way to get to know this important element of the Sri Lankan economy - but the spice garden, wood factory and gem factory visits were frustrating. We felt no pressure from Denver to buy something, and he always made that very clear, but we did feel a lot of pressure in each of those locations from the staff to buy things we didn't want. We simply didn't appreciate the lack of choice in whether we went to these places or not. I understand that guides possibly receive commissions to take guests to these factories, but I just wanted to let you know that this element of the trip was not ideal for us.

I hope that this is all taken as suggestions to what is already an incredible company providing an amazing service! We adored our trip and have many wonderful memories of a beautiful culture to carry with us :)