Hotel Costaustralis, Puerto Natales

4.6 (15 reviews) · Comfort
Contemporary waterfront hotel with clear fjord views, a cozy restaurant, and free bikes

Overview

Hotel Costaustralis stands on the waterfront of the Channel of Last Hope fjord within walking distance of the major attractions of Puerto Natales. Walk to Plaza Muñoz Gamero in five minutes or visit the Municipal History Museum in the same amount of time to learn about the area's Indigenous history and culture. Torres del Paine National Park is 1.5 hours away by car or two hours by bus.

Currently, this is the largest hotel in Puerto Natales, with 110 rooms that range from doubles to triples for larger parties. The style is contemporary and simple with neutral tones. All rooms except for the Standard have sea views, and bathrooms offer rainfall showers. Suites include a living room with windows all around to give you a panoramic view of the fjord and Puerto Natales. The hotel's central location can make it a bit noisy, so bring earplugs if you're a light sleeper.

The hotel's restaurant and lounge is a cozy place to enjoy a Chilean meal or cocktail while soaking in a view of the fjord. Free bikes are available for those who want to take a ride down the waterfront bike path of Puerto Natales, and the hotel engages in other sustainable practices like working with local producers and supporting the Indigenous community.

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Hotel Information

Hotel stars icon 3.5-star Hotel
Hotel phone icon +56 61412000
Hotel address icon Pedro Montt 262
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Friendly and Helpful Staff

Multiple reviews mention the staff as being very kind, helpful, and attentive. Guests felt well taken care of during their stay. (5 mentions)

Lauryn
“the staff were very kind and helpful to us.”  — Lauryn G.
Mike
“the staff is attentive.”  — Mike S.
P
“Staff are very kind and helpful.”  — Paul C.
Convenient Location

The hotel is situated in a prime location, allowing guests to easily walk to many restaurants, shops, and attractions in town. This convenience has been highlighted by several reviewers. (5 mentions)

S
“You can walk to a lot of cute restaurants and shopping.”  — Srividya R.
Mike
“It is easy to walk anywhere in town from this hotel.”  — Mike S.
S
“Good location in town, on the water”  — susan l.
Beautiful Waterfront View

The hotel offers stunning views of the water, with rooms that allow guests to open the window and enjoy the sea breeze. Guests have consistently praised the beautiful scenery from their rooms. (4 mentions)

Lauryn
“Stunning hotel with beautiful waterfront view.”  — Lauryn G.
S
“This is a great location with excellent views.”  — Srividya R.
Mike
“This hotel is right on the water with amazing views.”  — Mike S.
Delicious Breakfast

Guests have commented on the hotel serving a very good and satisfying breakfast. It has been recommended to have breakfast at the hotel, especially for those engaging in activities like hiking. (4 mentions)

Lauryn
“Breakfast was delicious”  — Lauryn G.
P
“Very good breakfast.”  — Paul C.
S
“breakfast very satisfying”  — susan l.

Traveler Reviews

15 total ratings, 9 with reviews
4.6
Feature ratings
Authenticity & Character
4.6
Location
4.9
Staff
4.8
Cleanliness & Comfort
4.7
Carolyn
Carolyn G.
Hailey, ID | Reviewed on Dec 12, 2024
Excellent hotel for a stay in Porto Natales. The location is perfect for exploring town on foot. The view from the front of hotel is beautiful. The staff and breakfast buffet were fabulous. Because it is located on a busy street it can be a bit noisy. The rooms facing the road have the best views but if noise is a concern, ask for a room not facing the road. Read more

Excellent hotel for a stay in Porto Natales. The location is perfect for exploring town on foot. The view from the front of hotel is beautiful. The staff and breakfast buffet were fabulous. Because it is located on a busy street it can be a bit noisy. The rooms facing the road have the best views but if noise is a concern, ask for a room not facing the road.

Authenticity & Character
Charming lobby and seating areas.
Location
Central location for walking around town.
Staff
Staff was very efficient and friendly.
Cleanliness & Comfort
Rooms were very clean and spacious.
Stayed in December 2024
Lauryn
Lauryn G.
North Port, FL | Reviewed on May 24, 2024

Stunning hotel with beautiful waterfront view. Our room looked out over the water and we loved that we could open the window to catch the sea breeze. Breakfast was delicious and the staff were very kind and helpful to us.

Stayed in May 2024
S
Srividya R.
Newark, NJ | Reviewed on Apr 11, 2024
This is a great location with excellent views. You can walk to a lot of cute restaurants and shopping. The only flip side to this hotel is the noise. You can hear the wind, the traffic down the street and perhaps from the top floor if they are furiously packing. If you are a light sleeper then this might bother you. The second issue is the food. I found it to be so so. But you can easily walk to many restaurants close by. Over all a great place to stay. Read more

This is a great location with excellent views. You can walk to a lot of cute restaurants and shopping. The only flip side to this hotel is the noise. You can hear the wind, the traffic down the street and perhaps from the top floor if they are furiously packing. If you are a light sleeper then this might bother you. The second issue is the food. I found it to be so so. But you can easily walk to many restaurants close by. Over all a great place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2024
Mike
Mike S.
Waterford, MI | Reviewed on Apr 02, 2024
This hotel is right on the water with amazing views. The rooms are comfortable and the staff is attentive. The restaurant and bar are quite nice. It is easy to walk anywhere in town from this hotel. Read more

This hotel is right on the water with amazing views. The rooms are comfortable and the staff is attentive. The restaurant and bar are quite nice. It is easy to walk anywhere in town from this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2024
Luis Angel
Luis Angel T.
Manhattan, NY | Reviewed on Jan 10, 2024
Great location! Friendly staff and great restaurant/food. Read more

Great location! Friendly staff and great restaurant/food.

Authenticity & Character
Speechless!!! Awesome
Location
Best location!
Staff
Attentive. Friendly. Professional.
Cleanliness & Comfort
Stellar!
Stayed in December 2023
P
Paul C.
Chicago, IL | Reviewed on Oct 30, 2023
Staff are very kind and helpful. Very good breakfast. Convenient location. Very clean. Read more

Staff are very kind and helpful. Very good breakfast. Convenient location. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in October 2023
Mark
Mark S.
Dowling, MI | Reviewed on May 23, 2023
We were there for four nights. The breakfast is a very nice breakfast. I would make sure you have breakfast and bring snacks and lunch if you're doing the Torres del Paine hike. Read more

We were there for four nights. The breakfast is a very nice breakfast. I would make sure you have breakfast and bring snacks and lunch if you're doing the Torres del Paine hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in May 2023
S
susan l.
Canada | Reviewed on Apr 08, 2023
After tripping around it was great to stay in a modern upscale hotel
Good location in town, on the water, breakfast very satisfying, staff helpful, gorgeous art work..
Read more

After tripping around it was great to stay in a modern upscale hotel
Good location in town, on the water, breakfast very satisfying, staff helpful, gorgeous art work..

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2023
K
Kelly R.
Crossville, TN | Reviewed on Jan 03, 2023
Beautiful views from the room. Very nice hotel. Read more

Beautiful views from the room. Very nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in December 2022

Like what you see?

Chat with our local specialists and let us help you customize your trip with hotels like this.

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Hotel Information

Hotel stars icon 3.5-star Hotel
Hotel phone icon +56 61412000
Hotel address icon Pedro Montt 262