Hotel Lago Grey, Torres del Paine

4.7 (21 reviews) · Comfort
Simple minimalist hotel with clear views of Lago Grey, family room options, and a cozy bar and restaurant

Overview

Patagonia's nature is the focus of Hotel Lago Grey, a year-round property located in the middle of Torres del Paine National Park. The hotel stands on Lago Grey and offers crystal-clear views of the lake and mountains. The turquoise waters of Lago Pehoe are just a 3-minute drive, and the Salto Chico Falls, with their backdrop of mountain peaks, are 30 minutes away by car. Nature lovers can find a number of paths and treks nearby. Puerto Natales is about 1.5 hours away, while Punta Arenas is 4.5 hours away driving.

The location and view are the point here, so the rooms are simple and minimalist to let nature speak for itself. The two room types are Standard and Superior, with the main difference being the view. Superior rooms offer floor-to-ceiling windows that look out over Lago Grey and the mountains and may make you forget about getting online since WiFi in the rooms can be spotty. Standard rooms include mountain or garden views. Some options can sleep three on multiple beds, and the Superior Twin Room has two full beds. Bathrooms offer rainfall showers, and rooms do not include air conditioning.

The hotel's common areas include a cozy wood-lined bar and lounge, as well as a Patagonian restaurant with views of the lake. The WiFi is stronger in these areas, so head there if you need to get online. There's also a garden, where you can soak in the atmosphere of this remote part of the world.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +56 6 1271 2100
Hotel address icon Sector Lago Grey S/N
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Outstanding Views

Guests consistently praised the views from the hotel, including floor-to-ceiling windows showcasing mountain views, and views of Lago Grey. Some even saw wildlife like a condor from their windows. (9 mentions)

Karen
“This is a lovely hotel with enormous windows overlooking Lago Grey.”  — Karen P.
Terry
“Lago Grey is an amazing hotel with floor-to-ceiling windows showcasing mountain views.”  — Terry M.
Stacy
“The bar and restaurant also had amazing views.”  — Stacy W.
Great Food and Restaurant

The hotel's restaurant received positive reviews for its large and varied menu. The bar and dining experiences were highlighted by many guests. (7 mentions)

Karen
“The restaurant has a large and varied menu and the service staff were professional and friendly.”  — Karen P.
Terry
“The dinners were excellent we ate here all three nights”  — Terry M.
Joe
“great location with good restaurant and bar.”  — Joe S.
Spacious and Comfortable Rooms

Rooms were described as spacious and comfortable, with some guests highlighting the comfort after camping. (4 mentions)

Tom
“spacious rooms”  — Tom O.
Karen
“We were ready for a comfortable private room after four nights of shared bedrooms and bathrooms on the W.”  — Karen P.
Friendly and Helpful Staff

The service staff at the hotel were described as professional, friendly, and helpful. The front desk staff were also noted for their assistance. (4 mentions)

Tom
“Helpful staff”  — Tom O.
Karen
“the service staff were professional and friendly.”  — Karen P.
Stacy
“Front desk was super helpful as well.”  — Stacy W.

Traveler Reviews

21 total ratings, 15 with reviews
4.7
Feature ratings
Authenticity & Character
4.6
Location
4.9
Staff
4.6
Cleanliness & Comfort
4.6
Stephanie
Stephanie B.
Hillsboro, OR | Reviewed on Dec 30, 2024

Hotel Lago Grey was simply fantastic. Our room had a breathtaking view of the water, glacier, and mountains. Even though I missed out on the glacier tour due to being sick, sitting and enjoying the view was a perfect experience. The setting in Torres del Paine is exactly why we came to Patagonia.

Stayed in November 2024
C
Christalls S.
San Jose, CA | Reviewed on Dec 25, 2024
Wonderful staff, one of them practiced their Chinese with us. Read more

Wonderful staff, one of them practiced their Chinese with us.

Authenticity & Character
Room looking out into the glacier
Location
Staff
Helpfuk
Cleanliness & Comfort
Stayed in December 2024
E
Edwina T.
San Jose, CA | Reviewed on Dec 25, 2024
The room view was spectacular. Room was clean and bed was comfortable. All staffs including front desk, housekeeper, bell boy and the Resturant staff were wonderful and friendly and courteous. Love the Resturant food and services. Lots of wine selection. The only complaint is no WiFi in the room and we all need to go to the lobby area to get WiFi, but then there’s an opportunity to meet and chat with other hotel guests Read more

The room view was spectacular. Room was clean and bed was comfortable. All staffs including front desk, housekeeper, bell boy and the Resturant staff were wonderful and friendly and courteous. Love the Resturant food and services. Lots of wine selection. The only complaint is no WiFi in the room and we all need to go to the lobby area to get WiFi, but then there’s an opportunity to meet and chat with other hotel guests

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in December 2024
Donna
Donna R.
Denver, CO | Reviewed on Dec 30, 2023
Our favorite of the trip.
Although it lacked a tv, extra waste basket. The breakfast spread was amazing and the views and location outstanding.
Read more

Our favorite of the trip.
Although it lacked a tv, extra waste basket. The breakfast spread was amazing and the views and location outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in December 2023
F
Felice B.
Sarasota, FL | Reviewed on Dec 18, 2023
Wonderful location, friendly service Read more

Wonderful location, friendly service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in December 2023
Karen
Karen P.
Belgium | Reviewed on Nov 07, 2023

This is a lovely hotel with enormous windows overlooking Lago Grey. We were ready for a comfortable private room after four nights of shared bedrooms and bathrooms on the W. The restaurant has a large and varied menu and the service staff were professional and friendly.

Stayed in October 2023
S
Smitha S.
Libertyville, IL | Reviewed on Jun 04, 2023
Great view and great food and wine ! Only thing no wi-fi accessed or any internet in the rooms you have to go to the lobby area Read more

Great view and great food and wine ! Only thing no wi-fi accessed or any internet in the rooms you have to go to the lobby area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in May 2023
Terry
Terry M.
| Reviewed on Apr 17, 2023
Hotel Lago Grey was the best! The view from our room was gorgeous. From our window, we even saw a condor eat a fish. Lago Grey is an amazing hotel with floor-to-ceiling windows showcasing mountain views. The dinners were excellent we ate here all three nights and the breakfast had a large spread. We loved our stay here. Read more

Hotel Lago Grey was the best! The view from our room was gorgeous. From our window, we even saw a condor eat a fish. Lago Grey is an amazing hotel with floor-to-ceiling windows showcasing mountain views. The dinners were excellent we ate here all three nights and the breakfast had a large spread. We loved our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in April 2023
M
Mark K.
Santa Monica, CA | Reviewed on Apr 10, 2023
The setting is majestic but probably our least favorite stay. Read more

The setting is majestic but probably our least favorite stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The entire hotel needs major update. Feels like a 3 star place when it has so much better potential. Mediocre dining.
Tom
Tom O.
Italy | Reviewed on Mar 13, 2023
Helpful staff, amazing views, spacious rooms Read more

Helpful staff, amazing views, spacious rooms

Authenticity & Character
Location
The view of Lake Grey, the mountains and the glacier
Staff
very helpful and professional
Cleanliness & Comfort
Stayed in February 2023

Like what you see?

Chat with our local specialists and let us help you customize your trip with hotels like this.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +56 6 1271 2100
Hotel address icon Sector Lago Grey S/N