Chile Travel Agents

Kimkim has selected the best Chile travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Chile who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Chile
Chat with a local specialist who can help organize your trip.

Erin Wiley

(121 reviews)
Chile Travel Agent based in Puerto Natales & Pucon, Chile
Erin specializes in: Adventure Travel, Patagonia, Torres del Paine National Park, Los Glaciares National Park, Tierra del Fuego, Trekking, Kayaking, Mountain Biking, Custom Itineraries
Recent traveler reviews for Erin:
"Outstanding experience working with Erin and Nara to plan an extended several week trip to Patagonia - Chile and Argentina." - by Darci, Mar 19, 2025 · see review
"Thanks Erin and Nora." - by Colson, Mar 17, 2025 · see review
"It was a very well planned trip by Erin to southern and central Chile." - by Harshil, Mar 4, 2025 · see review
Erin's Favorite Itineraries:

Lorena Huidobro

(93 reviews)
Chile Travel Agent based in Houston, TX & Santiago, Chile
Lorena specializes in: Chile, trekking, nature, adventure travel, wine country, couples, families, groups, culture
Recent traveler reviews for Lorena:
"We are experienced travelers (including two prior trips to Argentina) and it is from that perspective that we have unqualified praise for Lorena and her team." - by David, Feb 19, 2025 · see review
"Lorena did an outstanding job all the way around." - by Carter, Feb 7, 2025 · see review
"I thought the itinerary that Lorena worked with on turned out to be fantastic!" - by Dave, Jan 29, 2025 · see review

Jesse Barrera

(46 reviews)
Chile Travel Agent based in Santiago
Jesse specializes in: Chile, Lake District, nature
Recent traveler reviews for Jesse:
"My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary." - by Brent, Mar 10, 2025 · see review
"Jesse was very quick to contact us if we had questions along the way." - by H, Mar 4, 2025 · see review
"Jesse did a fabulous job setting up all the tours, transportation , hotels." - by holly, Feb 7, 2025 · see review

Angel Gutierrez

(34 reviews)
Chile Travel Agent based in Santiago
Angel specializes in: Wildlife Encounters, Hiking Tours, Cultural Tours, Navigation Excursions, Extreme Sports, Non-Tipical Experiences, Wine Tours, Food Tours
Recent traveler reviews for Angel:
"Angel was very helpful in the planning of our trip." - by Karla, Mar 24, 2025 · see review
"Angel has been able to organize an exciting and comprehensive plan for our trip to Chile." - by Francesco Paolo, Jan 23, 2025 · see review
"Angel planned an awesome vacation for our family of four from start to finish and was so patient and helpful." - by Kimberly, Jan 9, 2025 · see review

Mery Morelli

(23 reviews)
Chile Travel Agent based in Buenos Aires, Argentina
Mery specializes in: adventure trips, honeymooners, solo travels, group or families trips.
Recent traveler reviews for Mery:
"Mery our trip planner was very patient with me as I kept changing my mind about the itinerary but once we got it together she organized everything and I did not have to worry a bit." - by Sally, Dec 1, 2024 · see review
"We had a wonderful trip to Patagonia organized by Mery and supported by Joaquina." - by Lauren, Feb 8, 2024 · see review
"Mery did a superb job of putting together an amazing trip on very short notice." - by Randall, Nov 28, 2023 · see review

Francisco Torres

(19 reviews)
Chile Travel Agent based in Santiago & Quito
Francisco specializes in: Wildlife Encounters, Hiking Tours, Cultural Tours, Navigation Excursions, Extreme Sports, Non-Tipical Experiences, Wine Tours, Food Tours Social Links
Recent traveler reviews for Francisco:
"Francisco managed questions and interactions with vendors along the way, so we felt we were well informed." - by Sheila, Feb 17, 2025 · see review
"Francisco was wonderful in helping us plan this trip, lots of great suggestions." - by Rakesh, Jan 30, 2025 · see review
"I had the most wonderful 6-day trip organised by Francisco via KimKim." - by Georgia, Oct 22, 2024 · see review

Flor Bonis

(16 reviews)
Chile Travel Agent based in Córdoba
Flor specializes in: Foodie experiences, Adventure, off the beaten path experiences, Tailor-made & special interest journeys
Recent traveler reviews for Flor:
"We worked with Flor for our trip and she was amazing to say the least." - by Namrata, Jan 5, 2025 · see review
"Flor was great about helping us narrow the immense list of options in Patagonia to give us the trip we were looking for." - by Joseph, Dec 23, 2024 · see review
"Enter Flor - the trip magician." - by Ned, Dec 17, 2024 · see review

Matias Alemani

(15 reviews)
Chile Travel Agent based in Buenos Aires
Matias specializes in: Tailor made holidays, Honeymoons, Adventure tours, Wine & culinary tours, Eco-tourism, Family trips, Expeditions.
Recent traveler reviews for Matias:
"Matias was extremely knowledgeable about the places we traveled to and so enthusiastic and helpful in planning our trip to Chile and Argentina!" - by eric, Apr 29, 2024 · see review
"Matias helped me put together the perfect itinerary!" - by Bharat, Dec 28, 2023 · see review
"Matias was very flexible and did a fantastic job of incorporating our feedback in order to arrive at the vacation plan that best fit our needs." - by Craig, Dec 6, 2023 · see review

Jimena Pérez

(9 reviews)
Chile Travel Agent based in Chile and Colombia
Jimena specializes in: Adventure Travel, Patagonia, Torres del Paine National Park, Trekking, Custom Itineraries
Recent traveler reviews for Jimena:
"Jimena and Nara replied to all our questions before the trip the day we sent them." - by Deborah, Feb 26, 2025 · see review
"I worked with Jimena and she suggested some excursions that I would not have known about that turned out to be amazing." - by Larry, Feb 7, 2025 · see review
"Jimena was a pleasure to work with." - by Jeff, Feb 2, 2025 · see review

Laura McAfoos

(8 reviews)
Chile Travel Agent based in Puerto Natales
Laura specializes in: Hiking, Cycling, Kayaking, Horseback Riding,
I am originally from the USA, but have been living in Puerto Natales, Chile for the last 12 years. I have been helping people visit Torres del Paine since 2008 and love the park as though it is my home. During my time in Chile, I have traveled around getting to know other parts of the country... read more

Carolina Luduena

(7 reviews)
Chile Travel Agent based in Cordoba
Carolina specializes in: Adventure and cultural experiences . Tailor-made & special interest journeys, flexibility and innovation.
Recent traveler reviews for Carolina:
"Carolina was extremely helpful in suggesting and putting together our accommodations as well as itinerary together." - by ramesh, Feb 23, 2025 · see review
"Sooooo, enter Carolina!" - by G, Feb 3, 2025 · see review
"Carolina was very helpful and was available to meet with us online when we requested." - by Sharon, Oct 14, 2024 · see review

Hervé Landetcheverry

(6 reviews)
Chile Travel Agent based in Buenos Aires
While I was studying for my Degree in Tourism, I began to travel around Argentina, discovering the unique corners of this immense and varied country. After several years working in Buenos Aires, Patagonia and India, I started my own business convinced that tourism can be a tool to generate the... read more

Marcela Huidobro

(6 reviews)
Chile Travel Agent based in Puerto Varas
Marcela specializes in: Customized itineraries, honeymoon, family trips, Wine Country, Torres del Paine, active travel, trekking, adventure
I am deeply connected to nature and in love with the scenic wonders of Chile. I enjoy every outdoor experience such as hiking through towering forests, gazing at majestic mountains, and listening to the flow of a river. Chile is a unique place where you can visit a ski resort up in the Andes... read more

Anahi Diaz

(5 reviews)
Chile Travel Agent based in Córdoba
Anahi specializes in: Culture, adventure,
I worked as a tour guide for many years and what I enjoy the most, was informing the local places to go or visit, or what the locals prefer to do. And I realize that's what travelers actually wanted. So this is what I love the most about my job, sharing my experience as a local guide and traveler. read more

Micaela Rodriguez

(3 reviews)
Chile Travel Agent based in Argentina
Micaela specializes in: Sustainable trips, Adventure trips, Nature, Active Tourism, Wine Tours, Tailor Made Experiences
My name is Micaela. I'm from Córdoba, Argentina. I've been working in the travel industry since 2017 after getting my degree. I consider myself a travel lover. Since I was a kid I travel around Argentina, my home country, and around the world too. During 2022 I had the chance to travel abroad and... read more
Micaela's Favorite Itineraries:
Chile Travel Agent based in Buenos Aires
Paulo Salvador specializes in: Tailor-made trips, Off-the-beaten-track experiences, Honeymoons, Family trips, Local concierge service
I was born and raised in Paraguay, I came to Argentina to study Tourism and fell in love with the country, which welcomed me with open arms and adopted me eighteen years ago. I am fascinated by its history, folklore, and traditional dances, dancing being my other passion along with travel! read more
Paulo Salvador's Favorite Itineraries:

Emilia Do Campo

(1 review)
Chile Travel Agent based in Buenos Aires
Emilia specializes in: Local food, culture and history, Buenos Aires
I love Argentina. Besides having been born and raised here, I have discovered what makes me feel so attached to my country: its people. Argentinian people are known in the world for the passion with which we live everything: football, work, love, friends, parties... This way of being makes us... read more

More in Chile


Trip Reviews for Chile

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 338 ratings

Angel was great for planning trip
Chile | Mar 8 - Mar 20, 2025

K
Karla L.
Ken Caryl, CO | Reviewed on Mar 24, 2025

Angel was very helpful in the planning of our trip. He was readily accessible during the trip when questions came up.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 25, 2025

Hi Karla!
Im happy you are happy with our service!
It was great to meet you after almost 2 years :)
I hope you will come back soon
Best,
Angel.

Amazing trip in all ways!
Chile | Feb 28 - Mar 15, 2025

Kim
Kim P.
Newark, NJ | Reviewed on Mar 16, 2025
We had an amazing trip to Chile - the country is truly spectacular. Our travel coordinator Marcela was excellent, she listened to what we wanted and adapted the itinerary as needed when torrential rains and an injury required some shifts. She even brought over some medications and offered to help in the hospital with translation after a badly sprained ankle interrupted our plans. She also coordinated in-country travel for us after our initial start in Argentina and not having to worry... Read more

We had an amazing trip to Chile - the country is truly spectacular. Our travel coordinator Marcela was excellent, she listened to what we wanted and adapted the itinerary as needed when torrential rains and an injury required some shifts. She even brought over some medications and offered to help in the hospital with translation after a badly sprained ankle interrupted our plans. She also coordinated in-country travel for us after our initial start in Argentina and not having to worry about airport pick up and drop off was very helpful.

We enjoyed hiking, white water rafting and kayaking in Puerta Varas - Ko Kayak was awesome for rafting (we have done this a lot and the rain made this the best rafting trip we have ever done). Our guides everywhere were great - especially Catalina (rafting), Juan Miguel (hiking and planned biking until ankle accident) and Paz (kayaking on Reloncavi fjord). We stayed at the Kalfu Hotel which was a good location for walking and offered excellent breakfasts and comfortable rooms.

In Puerta Natales we did 2 days of trekking in Torres del Paine with W-Circuit and they were great. Tour guides Alex (3 shorter hikes of 2 hours each) and Pablo (Base Torres Hike) were very good. Come prepped with the right shoes and gear and be prepared for 4 seasons in one day. We saw quite a few people turn around on the Base Torres hike which is long (22km). We then kayaked and rock climbed with Jorge from Patagonia Adventures. He was superb and we especially enjoyed pushing our comfort boundaries with the rock climbing which was awesome (we have never climbed outdoors before). We stayed at the Weskar Lodge for most of the time (truly superb food) and had one night at the Best Western which was much better than that chain is in the US.

Our final night in Santiago, we had dinner in a local home with Gloria and Leo - great food and wine pairings and even better conversation. We highly recommend.

Hotel Reviews
Weskar Lodge
Puerto Natales

Comfortable rooms with a great view. Really great service and fantastic breakfasts. Their meals were truly outstanding - we hadn't expected to stay at the hotel for dinner but the food was so good that we ate 3 dinners there. The only downside is being a bit far for walk to town but Uber was easy and available as needed.

Authenticity & Character
Location
Staff
Very friendly and helpful
Cleanliness & Comfort
Casa Kalfu Hotel Boutique
Puerto Varas

Very comfortable hotel with a helpful and friendly staff. The only reason not to have a 5 star rating is that we were on the lower level with a patio (lovely) but it was darker as it was fairly rainy while we were there. Very good breakfasts. Great location for walking around town.

Authenticity & Character
Location
Easy walk to town and restaurants
Staff
Friendly
Cleanliness & Comfort
Activity Reviews
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

Adaptable and energetic guide for hiking Great guide from La Comarca who was able to adapt to multiple changes to planned hiking and biking trips. Juan Manuel picked us up and took us to a great breakfast place after our early morning flight from Santiago. It was pouring when we arrived and the road to the Alerce Andino national park where we were going to hike was blocked by mudslides from the rain. We went to plan b which was hiking near the Petrohue cascades (good to see) and then plan c which was going up the Mount Osorno Volcano where we had our lunch. We were at the TeSki chalet. Great food and snacks. Juan Manuel is extremely knowledgeable and fun to talk with. Highly recommend for adaptability, tremendous local knowledge and great personality. We were disappointed that due to weather and a sprained ankle we couldn’t do a planned bike tour with him.

Quality of Experience
Different than planned but Juan Miguel was amazing!
Food
Stopped at a great local cafe for breakfast and had super sandwiches, hot chocolate for lunch when we stopped at TeSki!
Guides, Drivers and Staff
Transport
Kayaking on Reloncaví Fjord
Kayaking on Reloncaví Fjord
Puerto Varas

Fantastic fjord kayaking trip Our travel agent arranged a full day kayak trip on the Reloncavi Fjord from Puerto Varas Our guide, Paz was outstanding. She has a passion for the region and outdoor education and knew a ton about plant and animal life. Her English was very good and she just radiated positive energy and enthusiasm. The truck was comfortable for the ride (1.5? Hours) and we wore full wetsuits and this was our first time in a double kayak with a rudder. The fjord and surrounding towns were lovely. We had perfect weather for pics, saw seals and birds and turquoise water. One of the highlights was our guide Paz who was very passionate about the area, the people and the natural surroundings. Highly recommend. We had lunch at a Chilean family’s home and got to tour their small farm. Really fresh food (lamb stew, greens and bread) before continuing our trip. This was a friend of Paz and seeing the relationships between Paz and the people whose home we visited and ate in was lovely! A bonus was our driver then took us up the Osorno volcano as the previous days had heavy rain so we couldn’t see anything. What a truly gorgeous location!

Quality of Experience
Food
Guides, Drivers and Staff
Paz (and our driver) were outstanding!
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

Excellent trip. We were on a tour run by W-Circuit. Bus driver was speedy but safe We were picked up at 6:30 am and the bus was comfortable. Trekking poles were provided which helped a lot (we had never used before). The first trip we went on 3 roughly 2 hour hikes to the cave paintings, the waterfalls near Las Cuernas, and the Mirador Condor. We hike a lot and enjoyed these. Great start to our stay in Puerto Natales. These hikes were moderate but challenging in terms of vertical gain and strong winds (at one point we were bent over nearly double at the Condor hike!). Our guide Alex was knowledgeable and funny and very good pointing out plants and animals. A herd of guanacos came out right by us and we all got stellar pics. Beautiful intro to the park which truly has stunning scenery at every turn.

Quality of Experience
Food
Box lunches ordered in advance - noting terribly exciting - sandwiches, fruit, juice nuts and bars.
Guides, Drivers and Staff
Alex was knowledgeable and funny - excellent English
Transport
Comfortable for ride to and from park.
Base Torres Hike
Base Torres Hike
Chile

Excellent trip. We were on a tour run by W-Circuit. Bus driver was speedy but safe and we did two tours with the same company two days apart. We were picked up at 6:30 am and the bus was comfortable. Trekking poles were provided which helped a lot (we had never used before). After that we did the Base Torres Hike but with a different guide named Pablo. Great hike but long (6 hours minimum) and very crowded at times. The hard thing is that people hike at vastly different rates. Our guide had us go ahead and wait in places (great system). We saw tons of birds and even a puma at the end! Again, breathtaking scenery and rewarding. Some people may not be prepared for the steepness of this hike and be unable to finish as were several folks on our tour. Acclimate a bit, have good boots, and be used to hiking—this is 22km (13.7miles) RT!

Quality of Experience
Beautiful park with stunning scenery.
Food
Nice to have options to buy food along the trail (we got drinks on teh way down) and snacks at the end before our bus ride home.
Guides, Drivers and Staff
Pablo was good and allowed us to divide up so we weren't waiting all the time.
Transport
Very good - comfortable and good driver - plenty of space with 6 of us in the van
Rock Climbing in Patagonia
Rock Climbing in Patagonia
Puerto Natales

This was AMAZING! Our second trip with Jorge was rock climbing. We have only done indoor climbing gyms before and this was awesome. This was our first ever outdoor climbing experience. We did 4 routes. Very well explained, safety conscious and exciting and Jorge involved us in everything- belaying etc. Tea mid-route was very neat! We were visited multiple times by condors checking out what we were doing. Our kids were amazed by our pics (one climbs and he was impressed). The rock formations were cool to see and climb on - we learned a lot and this definitely pushed our comfort boundaries which is what we wanted.

Quality of Experience
Jorge's knowledge and how he included us in jobs and taught skills was awesome. Beautiful location and the condors were really a nice lucky feature - about 7-8 were watching and circling as we climbed.
Guides, Drivers and Staff
See comments above - we felt safe and confident trying this with him as the guide.
Transport
Great driver - Jorge - and location was spectacular
Kayaking in Eberhard Fjord
Kayaking in Eberhard Fjord
Puerto Natales

We did two trips with Jorge. He is probably the best guide we have ever had—extremely knowledgeable on local wildlife, culture etc, speaks really excellent English and very personable. We did a kayak trip on the Eberhard Fjord on a fairly windy day. First time in dry suits! Mid trip we stopped for a 1km walk with spectacular views of the mountains, lakes and fjords. We finished with a lovely meal of wonderful homemade foods in a Chilean home.

Quality of Experience
Jorge was great, incredible views and a wonderful meal at the end
Guides, Drivers and Staff
We learned a lot about Chile and the area from Jorge - super knowledgeable.
Transport
Jorge picked us up
Private Dinner
Private Dinner
Santiago

This was a cool thing to do for our last night in Santiago. We were picked up by our host and his friend Felipe who was our guide for the night. Gloria was the cooking whiz and Leo managed the wine and music. We drove into the city center and to Leo and Gloria's home where we had a 4 course dinner and wine tasting with Chilean music. The food was excellent and teh conversation was even better. They are warm and gracious hosts and very welcoming. Felipe did a great job explaining and translating as needed (we enjoyed practicing our Spanish) and we talked about all kinds of subjects. Highly recommend for people willing to branch out and try something new!

Quality of Experience
Great food and very welcoming and gracious hosts and guide
Food
Homemade empanadas, a ceviche, roast and potatoes and a tart with several Chilean wines
Guides, Drivers and Staff
Transport
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Mar 17, 2025

Kim and Andy,

Thank you so much for taking the time to write such a detailed review. It was a pleasure helping you plan your trip, and I’m so happy that despite some bad weather and the foot injury, you were still able to enjoy all the activities we arranged together. I've extended your comments to each guide and hotel.

I’m also glad to hear that you saw so many condors and were lucky enough to spot a puma—what an incredible experience!

Gracias y muchos saludos!

Wishing you all the best,
Marcela

Great way to see Chile!
Chile | Feb 27 - Mar 5, 2025

Brent
Brent G.
Canada | Reviewed on Mar 10, 2025
I had never used Kimkim before this, and I'm pleased to say that the whole experience with them from trip planning almost a year in advance to day to day experiences in Chile was outstanding. My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary. Outstanding service and great communication throughout.
Arriving late in the day and tired at an airport, one always wonders,...
Read more

I had never used Kimkim before this, and I'm pleased to say that the whole experience with them from trip planning almost a year in advance to day to day experiences in Chile was outstanding. My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary. Outstanding service and great communication throughout.
Arriving late in the day and tired at an airport, one always wonders, will someone be meeting me as promised. There was never a cause for concern with Kimkim, all of the logistical arrangements were on time and perfectly organized.
I must also mention that my guide for a day tour in Santiago, Hernan Rivas Diaz, was among the best that I have ever had the pleasure of spending time with.
Based on my experience in Chile, I will happily book future travel with Kimkim.

Hotel Review
Lodge Terrantai
San Pedro de Atacama

The Lodge Terrantai was like a small oasis in bustling San Pedro de Atacama - very comfortable rooms and nice public spaces, good breakfasts plus lunchtime snacks, afternoon snacks and evening wine tastings, which might better be described as wine drinking over the course of 2 hours. From the moment I walked through the front door until when I left three days later, the friendly staff made me feel at home.

Authenticity & Character
Location
1 block away from the main street in San Pedro, could not have been better located.
Staff
Cleanliness & Comfort
Activity Reviews
Santiago City Tour - Private
Santiago City Tour - Private
Santiago

I had a particular interest in Chilean history leading up to and following the military coup in 1973, and my guide Hernan Rivas Diaz was aware of this beforehand. The day spent with him was like walking through the pages of a history book, not just about the 1970's but ranging back as far as the Pleistocene and through to today. He also found me a good place to exchange money and we enjoyed a pleasant lunch of empanadas at an outdoor restaurant. He is one of the finest guides that I have ever encountered in all of my travels.

Quality of Experience
Guides, Drivers and Staff
Transport
Roomy and very comfortable vehicle.
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 10, 2025

Hi Brent,

I am thrilled to hear that you really enjoyed your 7-day trip in Chile! I knew our guide Hernan was the perfect fit for you and am glad that he was able to provide such an awesome experience 😊

I hope to see you again in Chile! Maybe a visit to the Patagonia or Easter Island? 🗿

All the best,
Jesse

Another excellent kimkim.com trip - Chile was Amazing
Chile | Feb 12 - Feb 25, 2025

Kimberly
Kimberly B.
Hurlock, MD | Reviewed on Feb 28, 2025
As always with kimkim.com the planning and communication for our Chile trip was excellent. Tamer listened to what we wanted to see and do and made good suggestions for additions like fishing on the river. He took into account the limitations of our group and made sure our guides were well informed. We especially appreciated the responsiveness to our questions during the trip and the coordination for our transports and excursions. Read more

As always with kimkim.com the planning and communication for our Chile trip was excellent. Tamer listened to what we wanted to see and do and made good suggestions for additions like fishing on the river. He took into account the limitations of our group and made sure our guides were well informed. We especially appreciated the responsiveness to our questions during the trip and the coordination for our transports and excursions.

Hotel Reviews
ICON Hotel
Santiago

Excellent location, cool vibe, rooftop pool and restaurant with good food and live music. Service was top notch and rooms were comfortable.

Authenticity & Character
Modern and filled with video and are of Chile
Location
Walkable to many restaurants, shopping and activities. We felt safe and connected to the city.
Staff
Very responsive when my luggage didn't arrive and I needed to be contacted while on an excursion. Service with a smile and excellent English speakers.
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

This hotel is perfection, from the staff, to the views, to the meals and the common areas, it is first class. We were recommended to get the full board plan which was all inclusive breakfast, lunch, dinner and drinks. It was excellent.

Authenticity & Character
It made you feel like you were in the middle of Patagonia with every view. Horses wandering through the property, riding available on site, birding from your chair!
Location
Perfect location in the park. Easy to get everywhere. Views of the mountains from everywhere in the hotel were breathtaking and ever changing.
Staff
Smiling, courteous service. Anticipating your every need.
Cleanliness & Comfort
Spotless everywhere including pool, spa, common areas.
Solace Puerto Varas
Puerto Varas

Conveniently located just up the hill from town. Walkable to the lake, many restaurants and shopping.

Authenticity & Character
Beautiful location and property, could use better outdoor seating and make better use of their gardens. When the hotel was busy, there ae limited places to gather.
Location
Quiet and central
Staff
Always happy to make recommendations and reservations.
Cleanliness & Comfort
Rooms were nice size and comfortable. Carpets and bathroom could use upgrading.
Hotel Alma Sur
Punta Arenas

Comfortable, helpful staff and nice common areas with plenty of seating. Breakfast was good and the restaurant served 3 meals a day.

Authenticity & Character
Felt like a locally owned place, not a big US hotel!
Location
Just a 10 minute walk from town, near many restaurants and safe.
Staff
Super nice, helpful with storing luggage and answering questions
Cleanliness & Comfort
Rooms were clean and well equipped, beds and pillow very comfy
AKA Patagonia
Puerto Natales

We didn't stay at this hotel. I put the rating in just to get through the review. We stayed at the Best Western Patagonia. It was a very good choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile

Juanito was kind and knowledgeable about our location and the area we visited. He didn't seem to know that we were having a wine tasting in the afternoon and had to set it up on the fly. This is a very long day in the car with not enough time to get out and walk the city / town.

Quality of Experience
Juanito was a good guide but his van was not good. If using him again, have an another driver. Janet's English and knowledge was fine and he was helpful and fun.
Guides, Drivers and Staff
When he talked while driving he slowed down ALOT on the highway. On the way home. he drove very fast and in the right lane scared us with a swerving to miss a slow vehicle.
Transport
The van was old, uncomfortable and didn't feel very safe on the highway. Had a low tire and this wasn't the first time it was low.
Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile

Excellent group tour, great timing to visit each place and enjoy the scenery.

Quality of Experience
Javier was very good and I highly recommend this trip.
Guides, Drivers and Staff
Javier was excellent, knowledgeable and a good communicator. Kept us to a good schedule.
Transport
It was a very nice van but The van was over crowded with 1 extra person jammed in the back seat. Those in the back couldn't understand Javier over the mic system.
Full Day Private Tour to Chiloe  - The Island of the Legends
Full Day Private Tour to Chiloe - The Island of the Legends
Puerto Varas

Chiloe is interesting with a few historical attractions to see but they are very spread out once you get to the island and it is a VERY long drive. We wouldn't recommend it for a day trip.

Quality of Experience
I'm not sure other and its too long in the car for a day trip. We had a wonderful lunch experience at Mercado Delcahue watching our meal be prepared by a local family. It was delicious.
Guides, Drivers and Staff
Guide, driver and transport were great.
Transport
Very comfortable
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

An amazing adventure to experience magellanic penguins. Excellent boat ride with dolphins and sea lions.

Quality of Experience
On time, well guided and breathtaking closeness to the penguins and gulls
Guides, Drivers and Staff
Transport
Explore Punta Arenas
Explore Punta Arenas
Punta Arenas

We learned a lot about the town, the history, the amazing cemetery and the explorers. Always a good way to be introduced to a new area.

Quality of Experience
Super windy day and the driver and Joaquín took very careful care of us
Guides, Drivers and Staff
Knowledgeable, clearly have a deep interest in history and culture, kind and helpful
Transport
Fishing in Maullin River - Half-Day (October to May)
Fishing in Maullin River - Half-Day (October to May)
Puerto Varas

Mateo and Paulo were amazing guides and fishing instructors. We had a beautiful sunny day on the river, learned to fish for trout and loved the whole excursion.

Quality of Experience
Unique float boat with guide navigating the river while we fished. Beautiful river with jungle on both sides!
Guides, Drivers and Staff
Very patient teaching us and helping us catch fish! Provided us a yummy lunch and drinks. Know so much about the ecology, flora and fauna and fish
Transport
Safe and fun
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Joaquin gave us a comprehensive tour of the park, beyond all expectations.

Quality of Experience
Every changing weather and wind made Joaquin's experience as a guide so important. We had plenty of opportunity to walk and explore at a pace that was just right for our group.
Food
Provided by hotel in a box lunch
Guides, Drivers and Staff
Joaquin was driver and guide and did an excellent job of telling us stories, answering questions and keeping us safely on the road!
Transport
super comfy van w captains seats
Full Day Private Grey Lake Hike - Glacier Navigation & Hike around the Lake
Full Day Private Grey Lake Hike - Glacier Navigation & Hike around the Lake
Chile

We did not end up taking this trip. The hike was going to be too difficult for us and the weather too rainy and cold. I had been advised by Tamer that because it was a private tour, we could customize the hike to meet our needs. I don't think he realized we would have been dropped off on an island and once the boat would have dropped us off, we would have had to stay on the island our in the elements for 8 hours until the boat came bak to get us. Our local coordinator Jose Luis made us aware of the situation, that there was not way to do a gentle hike and so we didn't get to go. I'm sure it's a great trip but it is difficult and remote with no flexibility to adjust for an easier trek. It never should have been recommended to us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Angel was an excellent guide. We enjoyed the walking through the market, tasting local foods and the grand finale wine and local snacks on the hill overlooking the city. We learned a lot about the culture and Santiago in our very first day.

Quality of Experience
Professional, knowledgeable and fun!
Food
Local, fresh and yummy
Guides, Drivers and Staff
Thoughtful and very interesting
Transport
Comfortable and safe
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Mar 03, 2025

Hi Kimberly,
Thank you so much for this beautiful review.
It was great to follow you during your trip and see your photos :)
I can see you had a memorable time and experience, and that is a big present for us.
Kind regards,
Riwal :)

36 days in Chile was wonderful and as all hum...
Chile | Jan 15 - Feb 20, 2025

John (Greg)
John (Greg) B.
Canada | Reviewed on Feb 25, 2025
36 days in Chile was wonderful and as all human endeavors, one cannot anticipate and plan out everything detail without having some surprising like adverse weather along the road. Our kimkim people were always available to answer our questions and as weather and road conditions required, we had very fast help to adjust our itinerary to continue onward safely for our fun filled adventures. Thank you Marcella and all of our local guides and drivers for you customer service focused approach to... Read more

36 days in Chile was wonderful and as all human endeavors, one cannot anticipate and plan out everything detail without having some surprising like adverse weather along the road. Our kimkim people were always available to answer our questions and as weather and road conditions required, we had very fast help to adjust our itinerary to continue onward safely for our fun filled adventures. Thank you Marcella and all of our local guides and drivers for you customer service focused approach to our travelling needs.

Hotel Reviews
El Refugio - La Casa de Don Tomas
San Pedro de Atacama

Loved the hotel between our adventures. Great food and all of the staff were fun and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bellavista
Puerto Varas

Nice facility in a picture-perfect location, but cold water in a shower without doors to hold the water back was not fun at the end of a long day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot water showers
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Feb 26, 2025
Dear Greg and Eileen, Thank you so much for your thoughtful review! I’m delighted to hear that your 36 days in Chile were wonderful and filled with memorable adventures. As you mentioned, surprises like weather changes are part of the journey, and I’m glad we could support you along the way to keep things smooth and enjoyable. It was a pleasure working with you both, and I’ll be sure to pass your kind words along to our local guides and drivers—they’ll be happy to hear your... Read more

Dear Greg and Eileen,

Thank you so much for your thoughtful review! I’m delighted to hear that your 36 days in Chile were wonderful and filled with memorable adventures. As you mentioned, surprises like weather changes are part of the journey, and I’m glad we could support you along the way to keep things smooth and enjoyable.

It was a pleasure working with you both, and I’ll be sure to pass your kind words along to our local guides and drivers—they’ll be happy to hear your appreciation.

I'm looking forward to planning another exciting trip together in the future!

Warm regards,
Marcela