Chile Travel Agents

Tamer, Riwal, Angel and the entire team were outstanding to work with from beginning to end. Our goal was to visit 2-3 regions of Chile within only 9 days. The team added and subtracted from our itinerary until the details were 100%. We were able to enjoy time in the city (Santiago), the desert (San Pedro de Atacama) and the coast (Valparaiso and Vina del Mar) which each offered their own unique aspects of this amazing country. The transportation was always reliable and comfortable for our group of 7. Our excursions provided the right balance of adventure and culture without ever having concern for our safety. Accommodations were purposefully selected to match our desired comfort level, proximity to attractions and price point. The team made sure to add all the extra special touches we needed on this trip including Vegetarian meals and making my daughter's birthday celebration memorable. This trip was not for her birthday but rather her birthday was celebrated while we were there. The day of her birthday was planned with activities that kept her in mind and the team even gave her a sweet gift. Pro-tip: ask to visit wineries that also have animals. It's a win-win for the adults and the children. The Kimkim team members were professional, kind, sincere, accommodating and made us feel like we were part of "the family". We would love to return to Chile and if we do, we will 100% ask for this team to help us again. We're also planning to use Kimkim as we plan trips to other areas as well.

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

Lovely accommodations in a cute neighborhood setting. Amazing breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Almagro Valparaíso

Valparaíso

Our rooms had a great view of the water and all the action in the port.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The hotel does not have laundry machines. This was problematic for us since we had just arrived from the desert and the majority of our clothes were dirty. They do offer a pricey laundry service but unfortunately my clothes came back in worse shape than I sent them. A black sweatshirt was returned covered in little white balls indicating that it was clearly washed with a load of white towels. :(

Hotel Domos San Pedro

San Pedro de Atacama

No frills accommodations that are unique and clean (almost like Yurt Camping). Easy walk down the dirt road to town. Grocery store close by at the corner. Expect the pool to be cold, the shower temperature to be variable and the breakfast to be good enough. You aren't in Atacama for luxury accommodations-- you're their for the excursions and unique experiences.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Santiago City Tour

Santiago

Angel was a great tour guide. We especially enjoyed our picnic overlooking the city. The trip to the market was also a highlight.

Quality of Experience

Guides, Drivers and Staff

Transport

Vegetarian Chilean Food Tour & Picnic with a View of Santiago

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Tatio Geysers - Morning tour

San Pedro de Atacama

The geyers were one of our favorite aspects of our entire visit to Chile. Breathtaking panoramic views of the Andes Mountains and volcanoes. This excursion also includes a stop at a lake that inhabits hundreds of flamingoes! It was so cool to see them in their natural habitat.

Quality of Experience

Food

We had a lovely picnic after completing the geyser tour. What a beautiful way to start our day.

Guides, Drivers and Staff

Alejandro was a fantastic driver and really took care of us. He was very knowledgeable about the area and we learned a ton from him.

Transport

Afternoon Visit to "Valle de La luna "

Chile

There were some in our group that did not enjoy the hiking in the heat. That said, it was definitely a unique and beautiful experience. It feels like you are visiting a planet from Star Wars!

Quality of Experience

The sunset as not as great as we anticipated. The minute the sun dropped behind the mountains, we were asked to pack up and leave. In our experience, the best part of sunsets can come several minutes after the sun drops as it lights up the sky. We didn't get to see that on this trip. If we return, we'll just plan to do the sunset on our own so we can stay and enjoy for as long as we'd like. We do understand that the tours need to promptly return to town to prepare for their Stargazing Tours which begin after sunset.

Guides, Drivers and Staff

Alejandro is the best!

Transport

Sandboarding at Dunas de Concon

Chile

Make sure you are old enough/tall enough/strong enough to carry your own board up a large sand dune before you book. The view at the top is gorgeous overlooking the Pacific Ocean. Sandboarding was fun but we would've been just as content to watch the sunset from the top of the dunes.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to Aconcagua Farms

Chile

What an adorable little winery and farm. This excursion was enjoyed by adults and children alike. The sheep, chickens and dogs were highly entertaining. Gorgeous scenery and super friendly staff. It was so interesting to hear from the owners about how they converted this farm from commercial/traditional production to organic. They had just opened to the public when we were there in November but I have no doubt that they are going to succeed and grow.

Quality of Experience

Guides, Drivers and Staff

Transport

Puritama Hot Springs

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaiso and Viña del Mar- Private Tour

Chile

Valparaiso is a neat city with so much culture to explore!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip, thanks to Angel who tailor made our plan and hand picked the most amazing tour guides and accommodations that fit our preference.

If you are still wondering if Kim Kim works or if Angle worths the little extra, the answer is most definitely!

It took out all the guessing work and we had very smooth experience.

Highly recommend Angle and team for your South America adventures!

Activity Review

Hike to Mirador Base Torres del Paine - Full Day Tour

Chile

We really enjoyed this trip. Not only we accomplished the task, the organization and the tour guides Jose and Nacho, are super kind and considerate!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

José Luis Miguel was a great driver and tour guide who had a wonderful positive attitude and shared relevant information with us.

Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and ensured it had the right level of adventure and comfort for us.

We also got a good mixture of time to explore on our own and planned activities, and he'd planned our bike tour around Lake LLanquihui well to be at the right effort level! Whenever we had questions or issues he was super quick to respond and was always knowledgeable and helpful.

Many things were not made clear during this trip. While everything was perfect from the local company Route360 in St Pedro de Atacama, arriving there and leaving from there to go back to Santiago was not very well organized.
First, no one explained us what to do in the morning we left Santiago. The driver came to pick us up from the hotel, but he knew nothing. We arrived at the airport to fly to Calama, but without any instructions and no one speaks English to explain where to go, what line to take, what register. Anyway, we were left by ourselves.
Same, even worst happen on the morning from the hotel in St Pedro to the airport. It was not clear who will pick us up from the hotel, what time and where. The hotel knew nothing. The itinerary says that the pick up will be confirmed one day in advance, but no one confirmed anything until 2 am, 3 hours before. So we had to stay whole night and wonder what will happen and will we be picked up.
The worst of all is the WhatsUp notification. The company uses Whatsup, but for every useful message from them we receive 100 spam messages, and who knows which is good and which is not. Searching through the spam to see whether we received any message became a day-long activity for both my wife and me. No serious company communicates with its clients through Whatsup. In fact, we deleted Whatsup from our phones 4 years ago for the same reason: the huge amount of spam we get from the USA
In overall, we are dissatisfied with how Kimkim organizes their trips