Hotel Palacio de Santa Inés, Granada

Kimkim team favorite · 4.6 (14 reviews) · Standard
Historic hotel in Albaicín with Mudéjar architecture, top-floor atrium, views of the Alhambra, and a buffet breakfast

Overview

Palacio de Santa Inés offers a quiet refuge in the busy Granada neighborhood of Albaicín. The 35-room hotel is set across two 16th-century Mudéjar buildings, where guests will notice several preserved elements, including the intricate plateresque-style facade and wooden terraces in its traditional inner courtyard. Top-floor rooms with balconies and Alhambra views are worth the extra expense, though you can still marvel at the picturesque palace in the atrium lounge with its glass ceiling.

Kimkim's Take

Ash
Ash Merscher kimkim staff
Based on kimkim staff visit, June 2022 (Learn more)
Pros
  • The quiet location is on a hidden square just one block from Carrera del Darro and within walking distance of nearly all the city's sites.
  • Since the hotel is in a pedestrianized area, there's no traffic and very little noise.
  • The inner courtyard is picturesque, with stone columns, wooden balconies, and plush seating, while the top-floor lounge has vaulted glass ceilings and Alhambra views.
  • Enjoy a breakfast buffet (not always included in the room rate) with lots of variety in a wood-beamed airy dining space.
  • Family rooms have a lofted space with twin beds ideal for children.
Cons
  • Hotel Palacio de Santa Inés is initially challenging to find.
  • The standard rooms feel a bit simple and could use a little refresh. 
  • The hotel doesn't have a restaurant or bar, though there are plenty only a short walk away.
  • Though there is an elevator, some parts of the hotel are only accessible by stairs.
  • There isn't a pool or spa on-site.

Authenticity

Hotel Palacio de Santa Inés opened in 1995, following the renovation of the 16th century Casa del Padre Eterno, and then expanded in 2001 to include the Lavadero Santa Inés, which also dates to the 1500s and underwent renovation. Guests will be met with the property's history, noted in its Mudéjar stylings, delicate plateresque facades, a salon with a Mudéjar paneled roof, traditional inner courtyard, and an ornate colonnaded patio adorned with a fountain and authentic Renaissance frescoes. Yet the updates blend elegantly with the stately historic aesthetic with a modern, clean design consistent throughout the rooms, combining vintage furniture, contemporary art, white walls, and bright color accents. 

Location

The hotel feels tucked away on a little square in the Albaicín, just about one block from the busy Carrera del Darro. You can easily walk to all the city's main sites where a 9-minute walk will bring you to the Granada Cathedral or 15-20 minutes gets you to the Alhambra, plus all that there's to see in the Albaicín and Sacromonte neighborhoods. Plaza Nueva just a few steps away, offers a variety of shops, and there are numerous tapas bars and restaurants in the surrounding area. Since the area is closed to traffic (except for taxis) it requires some walking to access public transportation or a parking lot (discounted rates for hotel guests). The closest bus stop is about a 5-10-minute walk, for example, or a 17-minute taxi ride (or a 10-minute walk if you pack light). Note, youll be reimbursed for your taxi to and from the parking lot. 

Rooms & Bathrooms

The hotel's architecture is striking, but the rooms feel slightly left behind, especially those in the standard category. Even so, you'll find cream walls, terracotta tile flooring, dark wood beams, carved wooden wardrobes, and pops of jewel toned colors in textiles. Six room caetegories range from Double Single Use to Family rooms, all with en suite bathrooms, some featuring decorative vessel sinks, and air conditioning and radiator heating. As some rooms provide stunning views of the Alhambra and Albaicín rooftops, while others face the inner courtyard, it's best to book early to secure a room or suite on the top floor if you want those views (some with private enclosed terraces). 

Amenities

While Hotel Palacio de Santa Inés lacks a pool or spa, the top-floor lounge is a highlight, as it features comfy sofas and a vaulted glass ceiling, revealing amazing Alhambra views. There's a buffet breakfast served in a salon adorned with intricate tiles and a wooden beamed ceiling (and the option to have it brought up to your room) and picturesque seating in the hotel's courtyards. The property provides complimentary afternoon tea and coffee, and vending machines offer drinks and snacks. Although there isn't a restaurant or bar on-site, the location's proximity to numerous dining options ensures you'll have plenty of choices for meals.

The hotel isn't ideal for those with limited mobility: there are 20 steps to enter the hotel, and some other areas are only accessible by stairs (even though there is an elevator). 

Family-Friendliness

Children are welcome in the hotel, and children under 12 stay free (in existing beds or units with room for cribs or extra beds). Family units have a mezzanine separating the main sleeping area, so it's possible to accommodate two children comfortably. The hotel can arrange babysitting services at an extra charge. Due to the hotel's layout and stairwells, it might not be the best choice for those needing a stroller.

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +34 958222362
Hotel address icon Cuesta de Santa Inés, 9
Free wifi
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Prime Location

The hotel is centrally located in Granada, within walking distance to major attractions and bustling plazas. Guests appreciated the ease of access to everything. (7 mentions)

Tricia
“The location was fantastic and within walking distance to everything”  — Tricia Z.
Deirdre
“It was a very unique hotel in an excellent location to everything, easy walking distance.”  — Deirdre H.
Emilie
“The location is fantastic, right next to a bustling plaza with some of the best tapas we had the entire trip.”  — Emilie T.
Charming Historical Building

Guests loved the charm and aesthetic of the historical building, which has been converted in a pleasing way. The hotel is described as unique with a lot of character. (6 mentions)

W
“Very location with a lot of history in the building, converted in a very charming and aesthetically pleasing way.”  — Wes E.
Mindy
“Charming, but a little older and less amenities than the other hotels on our itinerary.”  — Mindy B.
Raj
“Its a heritage building and unique.”  — Raj K.
Friendly and Helpful Staff

Numerous reviews highlighted the friendliness and helpfulness of the staff. Guests felt well taken care of and appreciated the excellent service. (5 mentions)

C
“Staff were very friendly and helpful.”  — Chris P.
Raj
“The staff was very helpful.”  — Raj K.
W
“Extremely helpful staff.”  — Wes E.
Spectacular Alhambra View

Several guests mentioned spectacular views of the Alhambra from their rooms, which added to their overall positive experience. (3 mentions)

C
“Our room had a view of Alhambra and the night life.”  — Chris P.
Tricia
“The views were amazing”  — Tricia Z.
Deirdre
“we had a view of the Alhambra which was spectacular.”  — Deirdre H.

Traveler Reviews

14 total ratings, 10 with reviews
4.6
Feature ratings
Authenticity & Character
4.9
Location
4.7
Staff
4.7
Cleanliness & Comfort
4.8
C
Chris P.
Australia | Reviewed on Nov 01, 2023
Ideal location yet very quiet. Staff were very friendly and helpful. Our room had a view of Alhambra and the night life. The whole hotel had a great atmosphere and flet welcoming and relaxing after the busy Granada streets. Read more

Ideal location yet very quiet. Staff were very friendly and helpful. Our room had a view of Alhambra and the night life. The whole hotel had a great atmosphere and flet welcoming and relaxing after the busy Granada streets.

Authenticity & Character
Wonderful
Location
Very central
Staff
very helpful and friendly
Cleanliness & Comfort
Rooms were small but adequate with a fridge. Great views and very quiet at night
Stayed in October 2023
C
Cameron N.
Highland, CA | Reviewed on Aug 05, 2023
Loved the hotel . Read more

Loved the hotel .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in June 2023
Raj
Raj K.
| Reviewed on Aug 02, 2023
Very nice hotel in the central part of Granada. Its a heritage building and unique. The staff was very helpful. Read more

Very nice hotel in the central part of Granada. Its a heritage building and unique. The staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in July 2023
Tricia
Tricia Z.
Jollyville, TX | Reviewed on Jun 27, 2023
I can’t say enough about this hotel. This was our favorite hotel of all places we stayed. The rooms were super big the hotel was very historical. The views were amazing. The location was fantastic and within walking distance to everything. Read more

I can’t say enough about this hotel. This was our favorite hotel of all places we stayed. The rooms were super big the hotel was very historical. The views were amazing. The location was fantastic and within walking distance to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in June 2023
Deirdre
Deirdre H.
Queensbury, NY | Reviewed on Apr 24, 2023
It was a very unique hotel in an excellent location to everything, easy walking distance. The hotel had a lot of charm and we had a view of the Alhambra which was spectacular. It was not just one room but also had a living room space which was really nice. I didn't love the breakfasts in the mornings. Read more

It was a very unique hotel in an excellent location to everything, easy walking distance. The hotel had a lot of charm and we had a view of the Alhambra which was spectacular. It was not just one room but also had a living room space which was really nice. I didn't love the breakfasts in the mornings.

Authenticity & Character
It's a very unique hotel with a lot of charm.
Location
Close to everything a tourist would want to see and close to restaurants
Staff
They were friendly but I didn't like that when I left the hotel each time, I'd often see one of the clerks outside the front door smoking cigarettes.
Cleanliness & Comfort
It was nice to have a bigger area with an included living space.
Stayed in April 2023
Emilie
Emilie T.
Matthews, NC | Reviewed on Nov 09, 2022
This hotel is lovely and comfortable with amazing views. We also loved the breakfast. The location is fantastic, right next to a bustling plaza with some of the best tapas we had the entire trip. Thanks so much for making our stay in Granada even more beautiful. Read more

This hotel is lovely and comfortable with amazing views. We also loved the breakfast. The location is fantastic, right next to a bustling plaza with some of the best tapas we had the entire trip. Thanks so much for making our stay in Granada even more beautiful.

Authenticity & Character
Beautiful, great location, incredible views.
Location
Staff
Cleanliness & Comfort
Stayed in November 2022
W
Wes E.
Bon Air, VA | Reviewed on Nov 06, 2022
Very location with a lot of history in the building, converted in a very charming and aesthetically pleasing way. Extremely helpful staff. Read more

Very location with a lot of history in the building, converted in a very charming and aesthetically pleasing way. Extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in October 2022
Jyoti
Jyoti S.
Encinitas, CA | Reviewed on Sep 06, 2022
Absolutely charming hotel. However, if mobility is an issue, this is not the place to stay. Read more

Absolutely charming hotel. However, if mobility is an issue, this is not the place to stay.

Authenticity & Character
Charming old world ambience. However, there is no elevator so if mobility is an issue, make sure your room is on a lower floor.
Location
Central to Sacromonte and other areas but on an uphill street. Have to walk up and down stairs to get a taxi.
Staff
Cleanliness & Comfort
Stayed in August 2022
D
Debra D.
Kansas City, MO | Reviewed on Jul 10, 2022
This hotel has character and excellent staff. The air conditioning did not work well and our room stayed hot. It made sleeping difficult. Read more

This hotel has character and excellent staff. The air conditioning did not work well and our room stayed hot. It made sleeping difficult.

Authenticity & Character
The rooms and building have character
Location
Many steps to carry luggage
Staff
Very helpful and friendly. Provided us with a fan.
Cleanliness & Comfort
Other than the heat, the room was comfortable.
Stayed in June 2022
Mindy
Mindy B.
New Orleans, LA | Reviewed on Jun 20, 2022
Friendly staff. Well located. Charming, but a little older and less amenities than the other hotels on our itinerary. Read more

Friendly staff. Well located. Charming, but a little older and less amenities than the other hotels on our itinerary.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our shower was broken, but they fixed it right away.
Stayed in June 2022

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Hotel Information

Hotel stars icon 3-star Hotel
Hotel phone icon +34 958222362
Hotel address icon Cuesta de Santa Inés, 9
Free wifi