Angel Tang

Excellent! We shopped around for our recent vacation to Japan and got multiple quotes from various companies. They weren’t the cheapest or the most expensive and I was actually a bit reluctant since the price was very reasonable. I have to say I was pleasantly surprised by the service and the accommodations they selected as well as the excursions selected. Angel was excellent, she listened and expertly tailored our trip to our needs. Her knowledge gave us ample time to transfer to our next destination and with very little effort. She was reasonably available when needed or had any questions. There was also an emergency contact to the company is anything should come up. We are definitely using them again for our next vacation. Kim Kim made our vacation amazing and stressless, as a vacation should be. Thank you KimKim and Angel for a wonderful trip.

The only cons are that the prices are not transparent nor is a breakdown given. The price was very reasonable so it didn’t matter so much. At times if you have an urgent question it may take a while to get back. They got back to us on every occasion though and answered any question we had. As first time travelers to Japan we were a bit confused with the surroundings but with a little time and effort we were able to figure it out on our own so most of the questions were just panic being in a foreign environment.

We wanted to visit Japan, but not as part of a large group. We chose Kimkim to help us plan our trip and provide support if we needed it. The whole experience from planning, through to the trip itself, was excellent. We chose our own schedule based on the existing Kimkim packages. Our contact, Angel, arranged travel and hotels for us and advised on how sensible our chosen schedule was, suggesting changes where necessary. The hotels chosen were all lovely and the travel arrangements ran very smoothly.
Angel was always very responsive and quick to answer our questions and offer help during our trip. Nothing was too much trouble. Our four guides Kumi, Yumi, Junko and Yoshi were all great – informative, friendly and really good company.
We had hopes of what the holiday would be like before we went and it was every bit as good as we dreamt it would be. Thank you, Angel, for a memorable trip and for all your help!

Mizuho, our guide in Kyoto and Osaka was fabulous. She was so caring, and a true ambassador for Japan.

Hotel Reviews

Hotel Groove Shinjuku

Tokyo

Room a bit small but the location was perfect. Great view of the Scramble. The Breakfast Buffet was fabulous!

Authenticity & Character

professional staff

Location

views - walkablilty

Staff

very attentive at check in

Cleanliness & Comfort

room a little small.

Cross Hotel Kyoto

Kyoto

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rengejo-in

koya

A real treat

Authenticity & Character

a peak into a Budhist community

Location

loved the town

Staff

Cleanliness & Comfort

The room was beautiful and serene

Osaka Excel Hotel Tokyu

Osaka

A very convenient location

Authenticity & Character

seems a bit old (I think we were in an older tower, multiple tower location was confusing.

Location

good for transportation

Staff

Cleanliness & Comfort

clean, but bed wasn't very comfortable, room quite small.

Hakone Ashinoko Hanaori

Hakone

Loved the personal hot bath.

Authenticity & Character

A true onsen.

Location

The view in the morning was breathtaking

Staff

Cleanliness & Comfort

Activity Reviews

Experience the Sumo and Sushi-making Culture of Japan

Tokyo

Sumo demonstration was fun. Sumo wrestlers were great with the crowd. The sushi leaders were charming, but not sure I would recommend. l

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Tokyo City Tour

Tokyo

nice to have guide... we would have been lost otherwise.

Quality of Experience

Guides, Drivers and Staff

good and knowledgeable - kept us on track!

Transport

Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting

Tokyo

One of my favorite moments

Quality of Experience

Guides, Drivers and Staff

Transport

We had to take a very crowded bus with a lot of baggage on the way down.

Kimono Tea Ceremony at Kyoto Maikoya with Nishiki market

Kyoto

Well done, something I would never do at home. They were crowded.

Quality of Experience

Guides, Drivers and Staff

The hostess of the tea was so charming.

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Osaka

It was nice to go to areas that we would not have ventured on our own.

Quality of Experience

Guides, Drivers and Staff

Our guide - Duncan did a great job.

Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour

Osaka

great guide

Quality of Experience

Guides, Drivers and Staff

Transport

our guide lead us through very crowded subway rides. Added to our experience!

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

A lot of walking, but saw a lot!

Quality of Experience

Guides, Drivers and Staff

knowledgable

Angel was great!
She was very patient w/ us during phase, since we made multiple changes. During the trip she kept checking in and providing assistance + changes (as a result of weather).
This is our second trip w/ KimKim and we highly recommend the service.

We just returned from a wonderful trip to Japan. Our local specialist, Angel, was amazing. The tour guides and activities she selected were perfect. We were also very appreciative of Angel's communication, both before and during our trip. She was always available for our questions with a quick response. When we decided on short notice to modify one of our last nights, she quickly helped us arrange a new hotel and transportation. I would highly recommend!

Hotel Reviews

Shibuya Stream Excel Hotel Tokyu

Tokyo

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cross Hotel Osaka

Osaka

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Wood Takayama

Takayama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cross Hotel Kyoto

Kyoto

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

福智院（Koyasan Onsen Fukuchi-in）

Wakayama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour

Tokyo

We loved getting out of the City and into the mountains! Beautiful scenery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day tour Shirakawa-go Village

Takayama

Samurai and Ninja Museum with Experience

Kyoto

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Quality of Experience

Guides, Drivers and Staff

Full Day Tokyo City Tour

Tokyo

A Fun-Filled Cooking Class in Tokyo - Wagyu Beef and More

Tokyo

This was one of our favorite activities!

Quality of Experience

Guides, Drivers and Staff

Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Rural Bike Tour

Takayama

Enjoyed seeing a town that was a little less touristy. Nice area for bike riding.

Quality of Experience

Guides, Drivers and Staff

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway

Kyoto

Quality of Experience

Guides, Drivers and Staff

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Food

Guides, Drivers and Staff

Traditional Tea Ceremony KYOTO

Kyoto

KimKim did an amazing job arranging our trip to Japan. From train tickets to guides to someone meeting us at the airport with a friendly face, everything was great. We had a last minute change to make, and Angel was able to re-book our Shinkensen tickets and get them to us in a timely way. All around, an excellent service.

Hotel Reviews

Hotel Intergate Hiroshima

Hiroshima

There was really nothing I liked about this hotel. The staff at the reception weren't welcoming at all, nor helpful during checkout. The room had a tiny window with shades drawn so you felt a little like being in a cell- very claustrophobic. We spent as little time as possible in the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cerulean Tower Tokyu Hotel

Tokyo

Hotel was very nice- nice sized rooms, great breakfast, great service. The rooftop bar is a must.

Authenticity & Character

Location

Staff

Helpful, friendly, enough english for us to get by with our limited Japanese

Cleanliness & Comfort

Hotel Green Plaza Hakone

Hakone

We picked this hotel for the views- well, not their fault that it was overcast and we couldn't see anything. However, this place is dated and a little tacky. The store and cafe were never open. The place was overrun with children who screamed throughout dinner. The restuarant was lit up like hospital cafeteria, and while the food was ok, it was so noisy and bright that we couldn't wait to leave. I can imagine the onsen would be amazing if you could see Mt. Fuji. It's also not located near anything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kyoto Tokyu Hotel

kyoto

Room was pretty spacious so that was nice. It's gotten some fancy updates but seems like it might have been a Courtyard by Mariott at some point and got a face lift. The staff were great especially the congierge who gave us great sushi restaurant tips and directions. It seemed to be geared towards large tour groups. The restuarants were always empty (Except at free breakfast), probably because they were very overpriced. It was a good location, fairly close to the train station.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Ritz-Carlton

Osaka

This place was beautiful and the staff was, without exception, outstanding. Would love to stay here again someday.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tokyo City Tour

Tokyo

Yumi did a great job of putting together a tour catering to our preferences. We were a little jet lagged so probably didn't get all out of it that we could have. The fish market was super fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting

Tokyo

Yoshi was a great guide. We just didn't have great weather for viewing Fuji (never did see it). However, he did his best to keep us interested and entertained, including taking us to a flower garden that wasn't originally planned. The Whicky tour and tasting was really interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Yoshi was a great guide- turns out she spent a year not too far from where we live in Oregon. Totally not her issue, but the sites in Kyoto are just overrun with tourists, which I realize we are also, It was really hard to enjoy the temples, tori gates, Gion district becuse there are just too many people at the same spots.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Nara and Uji

Kyoto

We didn't do this trip

One Day Hiroshima and Miyajima Island Tour

Hiroshima

Yoko was an excellent guide. We went to Miyajima first, via ferry- it was lovely. Very limited crowds, although it was raining so that could be why. Had some yummy roasted oysters, some great little maple leaf cookies, and got some great views of the gate and temple. Then headed back and toured the Peace Memorial and the museum. Both were very moving and emotional. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Nishiki Market Food Experience

Kyoto

We did'nt do this tour

Our family recently returned from an unforgettable trip to Japan. We were fortunate to have Angel, our host from Kim Kim, who was nothing short of exceptional. Her attention to detail, thoughtful planning, and excellent communication ensured that every part of our trip was seamless. Angels’ involvement played a huge role in making our family trip, a group of 10 people, very smooth.

Our local tour guides, Yumi and Hiroko, were friendly, knowledgeable, flexible and they cared about our experience. They were always ready to adjust the itinerary to suit our preferences, which made the experience even more enjoyable for everyone.

The sites we visited in Japan far exceeded our expectations. Mt Fuji, Tokyo at night, Shrines, Temples, traditional Kyoto and modern Osaka; each destination was a perfect blend of modern and traditional Japan.

Overall, we couldn’t recommend Kim Kim and our host Angel enough for anyone considering a trip to Japan. The combination of personalized service, insightful guides and expert planning made our family vacation a truly exceptional experience.

We were a group of 21 people from US and South America, and enjoyed the tour to the fullest. It was a difficult tour (Nakasendo Trail) especially with such a large group, and the planning & operation was quite challenging. However, our first contact with Fei during the initial planning and operation was superb. Fei listened to requests patiently and skillfully understood our requirement to curate a perfectly suited tour itinerary. She worked real hard to get the suitable accommodation for the group's stay matching our expectations. As we moved closer to finalising the tour, Fei handed over the responsibility of looking after our travel arrangements to Angel. She too did a great job in delivering the tour services as planned and proposed initially by Fei. The tour went flawless, with only a few minor hiccups. Everything else was great. The selected guides, hotels, restaurants, vehicles and drivers were all nice and ensured the comfort level of the group during the tour.

Overall, the group had an amazing and fulfilling experience of the unique temple trail. We highly recommend traveling with Fei and Angel for travel to Japan to ensure peace of mind especially as language can be a great challenge. In fact, we are already planning to return back to this wonderful country with them for another experience next year.

Activity Reviews

Half Day Fushimi Inari Taisha to Tofuku-ji Temple Hiking Experience

Kyoto

The guide was excellent, and we all had a great time.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Nara Tour

Nara

Quality of Experience