Anna Grindevoll Strønstad

The hot tub room was sublime. We spied the northern lights and a colourful meteor shower after being notified by alarm through the hotel to the room. The staff at reception were extremely helpful and polite and I would recommend staying here to anyone if in the Santa Claus Village area.

The hotel is close to everything and our room was excellent. The staff were amazing and prepared early breakfasts for us on 2 days which was exceptional, considering our early schedules. I would recommend this place to anyone staying in Helsinki.

The hotel seemed central for most tours outside the village and is placed in a good location. The staff seem respectful but not overly helpful or knowledgeable. The rooms are adequate but lack heating, which was definitely felt in the Rovaniemi winter. We used the sauna with the door open to help heat the room. The restaurants provide plain fare with a five star price. Everything closes way too early making a rushed feeling to get around if excursions are organised during the day.

The hotel is in an excellent location with most things nearby. It is well kept and the rooms were comfortable.

Astrid was a brilliant guide with a pleasant and knowledgable character. Her stories were captivating and we loved the tour she provided.

This was our favourite tour. It was great fun and really interactive. The staff were all fantastic and made it feel really authentic and not touristy. The dogs looked well cared for and it was great to be able to interact with them before and after the sledding without feeling pressured to move on.

This is a great day trip and old Tallinn is a beautiful area to spend the day.

It feels very touristy which it is, but we had great fun and the staff were all lovely.

We only just saw lights far in the distance through the camera for a second, however the overall experience out in the quiet with the staff made for an exceptional night.

This was great fun and went for a really good amount of time. Loved the countryside and the overall experience.

This was easily the most memorable part of our trip. John was informative and knowledgeable about the city and gave us great suggestions based on our interests. We thoroughly enjoyed our time with John!

The fjord cruise was absolutely breathtaking. The Viking Valley was interesting and I’m glad we visited.

This hotel was so easy to get to from the train station and was super cute! The architecture and décor was great and the breakfast had a lot of variety and was very good. Of the 3 hotels we stayed in on our trip this was our favorite one. It was the nicest as well. This was the only hotel of the 3 that acknowledged our honeymoon and had laid out a cute fruit and chocolate plate with a very nice note!

This hotel was centrally located and walkable from the train station which was a big plus! Staff was helpful with our questions and the breakfast was very good with lots of variety. The room itself I would describe as fine. It wasn't bad by any means but it was also nothing to write home about. It was comfortable for our 2 night stay.

The location of this hotel is the selling point for me. The bus to and from the airport stops right in front of it and multiple excursions use this hotel as a meeting point. If you have a room facing the correct side you would have a great view. We unfortunately did not have a nice view in our room. The staff were very nice and helpful but the room left a little something to be desired. I liked that they are sustainable so there was little notes around about how to conserve water, and you need to use keycard to work the electricity so you aren't wasting it while you aren't in the room. They also don't clean your room unless you sign up for it which I think is a good system. However, our room didn't seem like it was cleaned well before we got there because we found numerous pieces of trash around the room including a candy wrapper and empty water bottle. The first time I tried to shower the drain was so clogged the water immediately started overflowing. I had to get re-dressed and go downstairs. To their credit someone came immediately up and cleaned the drain out but it was an inconvenience. This hotel was the only one of 3 that we stayed in that didn't provide body lotion and had only a 2in1 shampoo/conditioner combo which is terrible for my hair. This hotel is located in a place that had the harshest weather so not having lotion was horrible on my skin. I didn't pack any because I was traveling from out of the country trying to pack light with little liquids. It didn't seem worth it to go out any buy lotion either since we stayed here at the tail end of our trip and would have had to throw it aw which would have been wasteful. Of the 3 hotels we stayed at this was my least favorite. Maybe I wouldn't have been so critical if I didn't have the other two recent comparisons because it was a fine stay but that is my honest review. This hotel did have the biggest breakfast of any of the 3 and it was good!

This was our favorite thing we did in Oslo. Views were amazing! The food was good and the bar on board was nice as well. It was nice to relax in a warm boat while still because able to see the scenery.

We showed up early and the captain never showed up so we wasted about an hour of time just standing around in the rain. That being said, when we got in touch with the captain he was very apologetic and said our booking had slipped through the cracks and offered to immediately rig up the boat but we declined because by then we had already ventured on to do something else. We got a full refund for this excursion. We did see the boat and it looked nice and like it would be afun time.

This was our favorite excursion of the whole trip. Not only was it incredible to travel next to a pod of orcas for a little over and hour but the views to and from port are incredible! The staff are very knowledgeable about the sea life and they even put on some presentation via slide shows on the tvs and verbal audio over the loudspeaker about whales, orcas, birds, etc. That was a fun extra. The snacks on board were great too. Boat was warm and comfortable.

Unfortunately we didn't get to do the sledding part of this activity because of a lack of snow but the rest of it was great! Feeding the reindeer was so fun and I loved learning about the Sami culture. The transportation was great and so easy with clear meeting points in town.

The owner/tour guide really went above and beyond driving all the way to Finland to find clear skies to see the northern lights! The excursion went longer than expected to make sure we all got a chance to see the lights and take pictures with them. Guide was very knowledgeable and a talent photographer. Bus was brand new and cozy as well. The guide also shared cultural stories on the ride too and is a Sami indigenous person herself. She was very funny and entertaining as well. Meeting place was easy and convenient.