Norway Travel Agents

This is our third trip with Kimkim. We absolutely had a wonderful time traveling by car in Norway. We couldn’t have done it without our Kimkim consultant, Kadri, booking agent, Fenne, and 24/7 assistance agent, David. It was a beautifully smooth operation they run as a team. Kadri listened to what we wanted: slower pace, and accommodations (boutique hotel, cottage or cabin) with beautiful views and balcony or deck when possible. She met our wish to perfection! You cannot imagine how much we enjoyed staying at each hotel, cottage or cabin with absolutely gorgeous views!! Fenne did all the bookings perfectly (which is not as easy as you think based on our experience), and she was always quick to communicate with us like Kadri. Lastly, but not least, David. We knew that there are a team of people on the other side of WhatsApp messages and calls, but we happened to get help from David most of the time. Norway is a large country with so many roads and ferries. There were some road closures as well due to snow David was always there to help us navigate our way. Just for a few of many examples, we once changed our itinerary at the last moment by going to Kvitnes to stay over night, rather than driving to Hennningsvaer directly as originally planned. We thought we just had to plug in the driving route with google maps, but it showed 2 ferry rides. So, we talked to David and he found a solution by plugging in 2 towns in between, that made it shorter routes without ferry rides. We couldn’t have done it, but he could do it quickly with his local knowledge. When our flight was delayed, he informed the hotel of our late arrival as well as arranging for our dinner. We loved the seamless team efforts to make our Norway experience just so superb beyond our imagination! Thank you for everything. We loved our Norway trip and will cherish the beautiful memory forever.

Anders was amazing at setting up my trip. He answered all my many questions and helped design a wonderful itinerary.
Jacob was there everyday when I emailed . and was always so helpful and encouraging!

Hotel Reviews

Quality Hotel Ålesund

Ålesund

Lovely hotel. Right there in town. Great breakfast buffet. Very helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Torget

Bergen

Perfect location! Comfy bed!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Art Nouveau and Maritime History Tour

Ålesund

Lucas our guide was warm and personable and had great knowledge about the history of Alesund.

Quality of Experience

Guides, Drivers and Staff

Transport

Fløibanen Funicular Experience (tickets included)

Bergen

Quality of Experience

Thanks to Katie, we had such an amazing trip that we will remember forever. My mom always wanted to see Norway, her father’s home, and Katie made it possible. She created a plan that accommodated our different ages, needs and desires for the trip. We had a busy season prior to the trip and I would not have had the time or knowledge to plan this myself. Communication was great and the process was collaborative, in that we were asked about our preference every step of the way. We received a detailed plan, including ready-to-print/save tickets, itineraries, and essential information. Everything went smoothly and we really enjoyed all of the activities planned as well as the selected accommodations. It was also nice knowing that there was a local contact person in case something went wrong. We are grateful to Katie and KimKim for such an unforgettable experience.

The private city OSLO walk with Bjorn our tour guide, was amazing. His in-depth knowledge of not only of the Oslo architecture, but of all Norway kept us intrigued for the entire walk. He is so easy to talk to and learn all aspects of Norwegian customs and traditions. It was a little disappointing that the Oslo Street food tour was cancelled. We were delighted with almost every aspect of the itinerary provided by Kimkim, including all of the hotel accommodations, the cruises, and transfers. In hindsight, we wished Kinkim could have provided more information on the public transportation bus and subway routes around Oslo as we had to rely on the more-expensive Uber services to get to the various scheduled activities. Also, in hindsight, we wish Kinkim offered a walking tour of Bergen as well. The weather was perfect: 40 - 50 degrees with sunny sky's. Otherwise, we were most pleased with our trip and look forward to working with your expert specialists the next time we travel.

Katie and all who had a hand in our adventure....

Karen, Chris and I thoroughly enjoyed our two-week odyssey from one end of Norway to the other. While I was not involved in the planning of the trip, I commend you for the selections of hotels and travel arrangements throughout. Well-situated for our purposes, clean... and the laundry facilities in Bergen a real plus! I personally appreciate your extra effort to add this 3rd traveler in an efficient and economically viable program. The detailed itinerary you prepared was VERY essential to the smooth transitions from one locale to the next (and for accessing travel tickets AND local bus/museum pass in Oslo!); we referred to it daily. The suggested restaurants were spot on for those we tried - as much for a taste of the local culture as for a wide range of food options. The couple who welcomed us on Senia, John and Stiig were all as personally engaging as they were knowledgeable about their cities... and also honest about recommendations about how to use our remaining time in Bergen and Oslo, respectively. Plus.... we got a real feel for each city with the walking we did.... a joy! The extras.... a short snowshoe test, the aurora cabin experience, a floating sauna with dip into a fjord, and the open-air fjord tour in Senia (replete with a short hailstorm) allowed us to experience the real environment of Norway, replete with sea eagle sitings while hunting and nesting. Grateful for the dry suits provided for this expedition.... fun! Finally, my gratitude for the pre-trip conference call to review and finalize details of the trip shortly before departure. The nuances of your scheduling after we hung up were icing on the cake. And it was credit card ONLY throughout the trip.... (with exception of tips to the guides) just as you said. Many, many thanks for excellent service throughout.

A couple of personal observations and a question:
1. It would be helpful if all the information re each step of the itinerary (hotel, tour guides, schedule (arrival/departure) and transportation logistics, city background info, suggested sites to visit) info could be summarized chronologically for easier referral. We got lost in looking for info in a city as pieces appeared in different sections of the itinerary.
2. In Senia... it would have been helpful to know about the dry suits in advance. We dressed in layers for the anticipated cold .... and it took time to remove all the clothes to suit up as others waited for us to finish. Might also avoid packing unnecessary clothing.
3. A single guest is often assigned a room no bigger than a closet.... with a bed to match the dimensions. Almost like sleeping in a coffin. I encourage you to do all you can to ensure that this does not happen to one of your clients. It was miserable in Oslo in particular.

And my question:
I was felled by a virus upon our arrival in Senia. I missed the Northern Lights tour (and never had a chance to see them again as I was still sick as we moved to the second location in Senia). Is it possible I could receive a reimbursement for this activity due to my illness? Such a disappointment to miss this AND to lose my day of outside exploration before traveling to Bergen.

Hotel Review

Grand Hotel Terminus

Bergen

The hotel is very well located for easy movement around Bergen, especially of traveling by train. The hotel was clean, the staff friendly and accommodating, and the availability of coffee and tea in the reception area a welcome gift after hours of touring. A special kudos to the hotel for making laundry facilities available - at no cost to guests - on a 24/7 basis. Customer-friendly doesn't get better! The restaurant facilities are very nice and the ability to use this space outside of formal service hours was a plus..... especially due to the small size of the single guest room (a little bigger than a coffin). My only complaint is that while people around us received a generous glass of wine when ordered, we received a MUCH smaller quantity in the same size glass. NOT an optical illusion. I reported this at the reception desk as we departed... it was noticeable and questionable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

As a single guest, I was assigned to a very, very small room. Almost a coffin. Very uncofortable.

Activity Review

Arctic Boat Safari in Senja

Senja

I thoroughly enjoyed the opportunity to experience Norway up close through this time on the open water. The provision of the dry suits was unexpected and MUCH appreciated.... made this tip entirely do-able. The boat's captain was an experienced sailor and kept a watchful eye at all times for any opportunity to see wildlife in air or in the water. The only "needs improving" for this event would be more guidance regarding what we are seeing or stories about the area as we are passing through it for the entire group. The tour manager spoke to smaller groups at times, but there was no real tour information provided at any time during the excursion.

Quality of Experience

Guides, Drivers and Staff

As noted, the boat's captain kept a watchful eye out for any opportunity to see wildlife throughout the cruise. He made the difference.

Transport

I appreciated the opportunity to be able to remain outside throughout the excursion, even when water was choppy or weather uncooperative.