Norway Travel Agents

The private city OSLO walk with Bjorn our tour guide, was amazing. His in-depth knowledge of not only of the Oslo architecture, but of all Norway kept us intrigued for the entire walk. He is so easy to talk to and learn all aspects of Norwegian customs and traditions. It was a little disappointing that the Oslo Street food tour was cancelled. We were delighted with almost every aspect of the itinerary provided by Kimkim, including all of the hotel accommodations, the cruises, and transfers. In hindsight, we wished Kinkim could have provided more information on the public transportation bus and subway routes around Oslo as we had to rely on the more-expensive Uber services to get to the various scheduled activities. Also, in hindsight, we wish Kinkim offered a walking tour of Bergen as well. The weather was perfect: 40 - 50 degrees with sunny sky's. Otherwise, we were most pleased with our trip and look forward to working with your expert specialists the next time we travel.

Katie and all who had a hand in our adventure....

Karen, Chris and I thoroughly enjoyed our two-week odyssey from one end of Norway to the other. While I was not involved in the planning of the trip, I commend you for the selections of hotels and travel arrangements throughout. Well-situated for our purposes, clean... and the laundry facilities in Bergen a real plus! I personally appreciate your extra effort to add this 3rd traveler in an efficient and economically viable program. The detailed itinerary you prepared was VERY essential to the smooth transitions from one locale to the next (and for accessing travel tickets AND local bus/museum pass in Oslo!); we referred to it daily. The suggested restaurants were spot on for those we tried - as much for a taste of the local culture as for a wide range of food options. The couple who welcomed us on Senia, John and Stiig were all as personally engaging as they were knowledgeable about their cities... and also honest about recommendations about how to use our remaining time in Bergen and Oslo, respectively. Plus.... we got a real feel for each city with the walking we did.... a joy! The extras.... a short snowshoe test, the aurora cabin experience, a floating sauna with dip into a fjord, and the open-air fjord tour in Senia (replete with a short hailstorm) allowed us to experience the real environment of Norway, replete with sea eagle sitings while hunting and nesting. Grateful for the dry suits provided for this expedition.... fun! Finally, my gratitude for the pre-trip conference call to review and finalize details of the trip shortly before departure. The nuances of your scheduling after we hung up were icing on the cake. And it was credit card ONLY throughout the trip.... (with exception of tips to the guides) just as you said. Many, many thanks for excellent service throughout.

A couple of personal observations and a question:
1. It would be helpful if all the information re each step of the itinerary (hotel, tour guides, schedule (arrival/departure) and transportation logistics, city background info, suggested sites to visit) info could be summarized chronologically for easier referral. We got lost in looking for info in a city as pieces appeared in different sections of the itinerary.
2. In Senia... it would have been helpful to know about the dry suits in advance. We dressed in layers for the anticipated cold .... and it took time to remove all the clothes to suit up as others waited for us to finish. Might also avoid packing unnecessary clothing.
3. A single guest is often assigned a room no bigger than a closet.... with a bed to match the dimensions. Almost like sleeping in a coffin. I encourage you to do all you can to ensure that this does not happen to one of your clients. It was miserable in Oslo in particular.

And my question:
I was felled by a virus upon our arrival in Senia. I missed the Northern Lights tour (and never had a chance to see them again as I was still sick as we moved to the second location in Senia). Is it possible I could receive a reimbursement for this activity due to my illness? Such a disappointment to miss this AND to lose my day of outside exploration before traveling to Bergen.

Hotel Review

Grand Hotel Terminus

Bergen

The hotel is very well located for easy movement around Bergen, especially of traveling by train. The hotel was clean, the staff friendly and accommodating, and the availability of coffee and tea in the reception area a welcome gift after hours of touring. A special kudos to the hotel for making laundry facilities available - at no cost to guests - on a 24/7 basis. Customer-friendly doesn't get better! The restaurant facilities are very nice and the ability to use this space outside of formal service hours was a plus..... especially due to the small size of the single guest room (a little bigger than a coffin). My only complaint is that while people around us received a generous glass of wine when ordered, we received a MUCH smaller quantity in the same size glass. NOT an optical illusion. I reported this at the reception desk as we departed... it was noticeable and questionable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

As a single guest, I was assigned to a very, very small room. Almost a coffin. Very uncofortable.

Activity Review

Arctic Boat Safari in Senja

Senja

I thoroughly enjoyed the opportunity to experience Norway up close through this time on the open water. The provision of the dry suits was unexpected and MUCH appreciated.... made this tip entirely do-able. The boat's captain was an experienced sailor and kept a watchful eye at all times for any opportunity to see wildlife in air or in the water. The only "needs improving" for this event would be more guidance regarding what we are seeing or stories about the area as we are passing through it for the entire group. The tour manager spoke to smaller groups at times, but there was no real tour information provided at any time during the excursion.

Quality of Experience

Guides, Drivers and Staff

As noted, the boat's captain kept a watchful eye out for any opportunity to see wildlife throughout the cruise. He made the difference.

Transport

I appreciated the opportunity to be able to remain outside throughout the excursion, even when water was choppy or weather uncooperative.

kimkim organized a memorable Norway experience for my teen and me. So many great moments to highlight, from snowshoeing above Aurlandsfjord with our wonderful guide Irvin, to exploring the same fjord in a small boat, to discovering Oslo by bike with our very knowledgeable guide Patrick, to snowmobiling above the 69th parallel north near Tromsø in a small group. Our only regret is not spending more than a week in such a mindblowingly beautiful country.

This is the best planned trip I have ever been on. Katie’s help was beyond expectations! The itinerary was seamless and easy to follow! Senja was my favorite place on the trip. It is the most beautiful place on earth. The fjord trip from Flan was another favorite. The guided city tours were exceptional giving a good overview and local content about history and the people. I love Norway and what it stands for: protection of the environment , free education and healthcare, low crime, emphasis on healthy living, recycling, electric transportation, care for its people. It was a spectacular vacation and I was sad to leave. The glaciated peaks and arctic air and water will be forever in my mind. Thank you so much for a beautiful trip! And Katie you were wonderful! I have never experienced the kind and thoughtful connection you provided on any tour I have taken. You are one of a kind. I would definitely book with you again.

Hotel Reviews

Norwegian Wild

Vangsvik

Authenticity & Character

Location location location

Location

This hotel is across the street from a national park. The views from the cabins are breath taking across the fjord.

Staff

They went the extra mile.

Cleanliness & Comfort

Thon Hotel Opera

Oslo

Easy access to train to the airport. There was a fire alarm at 2 am that had us leave the hotel and stand in the cold for about 1/2 hour .

Location

I liked the location. It was easy to use the buses and train

Staff

The staff was excellent. They helped me locate my iPad at the airport . A lady was on the phone quite awhile to ID my iPad . I took the express train in picked up my iPad and came back in an hour.

Cleanliness & Comfort

Mefjord Brygge

Mefjordvær, Senjahopen

We had a house so we each had our own bedroom. That was nice for Chris because I snore. It was comfortable, local and not fancy.

Authenticity & Character

Location

The snow capped mountains and fjords were breathtaking

Staff

Everyone was helpful and guides were entertaining. However, they were not up on the geology of the area.

Cleanliness & Comfort

Not much really. It was an authentic local wood house.

Grand Hotel Terminus

Bergen

Nice hotel centrally located. The down comforters are too hot.

Staff

Staff was helpful and answered all of out questions

Cleanliness & Comfort

Very clean

Flåmsbrygga Hotel

Flåm

Room was right next to breakfast area. Very convenient.

Location

Staff

Didn’t use the staff much. Just to check in

Cleanliness & Comfort

Activity Reviews

Northern Lights Safari

Senja

It’s hit or miss to see the northern lights but our guide made them available to see

Quality of Experience

Good informative guide

Discover Senja

Senja

It was a blustery day with high winds. We did see a lot but it was very cloudy and overcast. The tour guides did a fair job considering the conditions.

Arctic Boat Safari in Senja

Senja

Best part was watching the sea eagles and seagulls dive for fish. We got a really good show. Pictures were hard to get.

Bergen Walking Tour With a Local Guide

Bergen

The guide was well informed and gave us lots of history. The only improvement would be to not talk while walking . It was hard for me to hear everything. If the guide stopped and faced us while talking it would have been alot better.

Free day in Senja

Senja

Went for a walk in the national park. There was fresh powder and it was beautiful. We didn’t need snow shoes so that was nice.

Mostraumen Fjord Cruise from Bergen

Bergen

Lots of waterfalls!

Fjordcruise on UNESCO Nærøyfjord

Norway

This fjord was very special . I think all people visiting Norway should experience it. Pictures don’t do it justice.

Quality of Experience

Felt like I was in a National Geographic video! The beauty was overwhelming!

Transport

The ferry was perfect! Comfortable and easy to view surroundings!

Explore Oslo's Hidden Gems with a Local Expert

Oslo

Guide was good. Probably walked 10 miles that day. I loved walking thru the different neighborhoods. We got a museum pass for use after the tour and the next day. Put in a lot of walking. Plus learned how to use the busses!

Flight from Southern Norway to Tromsø

Norway

Flight was a normal flight. Got this picture out the window