Ethical Travel Portal

The hotel is very well located for easy movement around Bergen, especially of traveling by train. The hotel was clean, the staff friendly and accommodating, and the availability of coffee and tea in the reception area a welcome gift after hours of touring. A special kudos to the hotel for making laundry facilities available - at no cost to guests - on a 24/7 basis. Customer-friendly doesn't get better! The restaurant facilities are very nice and the ability to use this space outside of formal service hours was a plus..... especially due to the small size of the single guest room (a little bigger than a coffin). My only complaint is that while people around us received a generous glass of wine when ordered, we received a MUCH smaller quantity in the same size glass. NOT an optical illusion. I reported this at the reception desk as we departed... it was noticeable and questionable.

I thoroughly enjoyed the opportunity to experience Norway up close through this time on the open water. The provision of the dry suits was unexpected and MUCH appreciated.... made this tip entirely do-able. The boat's captain was an experienced sailor and kept a watchful eye at all times for any opportunity to see wildlife in air or in the water. The only "needs improving" for this event would be more guidance regarding what we are seeing or stories about the area as we are passing through it for the entire group. The tour manager spoke to smaller groups at times, but there was no real tour information provided at any time during the excursion.

Easy access to train to the airport. There was a fire alarm at 2 am that had us leave the hotel and stand in the cold for about 1/2 hour .

We had a house so we each had our own bedroom. That was nice for Chris because I snore. It was comfortable, local and not fancy.

Nice hotel centrally located. The down comforters are too hot.

Room was right next to breakfast area. Very convenient.

It’s hit or miss to see the northern lights but our guide made them available to see

It was a blustery day with high winds. We did see a lot but it was very cloudy and overcast. The tour guides did a fair job considering the conditions.

Best part was watching the sea eagles and seagulls dive for fish. We got a really good show. Pictures were hard to get.

The guide was well informed and gave us lots of history. The only improvement would be to not talk while walking . It was hard for me to hear everything. If the guide stopped and faced us while talking it would have been alot better.

Went for a walk in the national park. There was fresh powder and it was beautiful. We didn’t need snow shoes so that was nice.

Lots of waterfalls!

This fjord was very special . I think all people visiting Norway should experience it. Pictures don’t do it justice.

Guide was good. Probably walked 10 miles that day. I loved walking thru the different neighborhoods. We got a museum pass for use after the tour and the next day. Put in a lot of walking. Plus learned how to use the busses!

Flight was a normal flight. Got this picture out the window

Newer ship, quiet, comfortable with great views for the observation lounge. Our room was very spacious and comfortable. Overall a relaxing experience with professional and helpful staff.

Beautiful and stunning location with updated traditional cabins. Delicious breakfast buffet and options. Staff are friendly and professional.

Great location and walking distance to many attractions and restaurants. Clean, comfortable rooms with a wonderful breakfast .

A fun unique experience sleeping in an igloo / ice castle. We enjoyed the resort and staff that were friendly, accommodating and professional. The hot tub was amazing as we enjoyed the warmth of the hot tub in the winter night and watching the northern lights dance above us. Highly recommend a visit and night's stay.

Incredibly welcoming and accommodating hotel with great restaurant. We arrived late to check in but the very kind woman at the front desk welcomed us and ran to the kitchen to see if we could still order dinner. A few minutes later we were seated in the lounge followed shortly by two very delicious meals. We would have been happy with leftovers as we knew we were inconveniencing the kitchen but the salmon and pork dinners were freshly prepared, perfectly garnished and served by the chef himself. Our room was charming and comfortable where we got a great night sleep before our long hike the next day. Breakfast was healthy, plentiful and served early enough to fit into our schedule. When we returned from our hike of Trolltunga, we celebrated our success with great time spent with the front desk woman where we talked about our respective countries and families. It was very comfortable and warm. Unfortunately we didn't get her name, but we know made a friend and we will remember her kindness and friendliness. Highly recommended.

Busy hotel in the heart of the port of Tromso. Short walk to any public transportation as well as restaurants and pubs. Many excursions pick up directly in front of the hotel. Hotel restaurant was a bit expensive but the service and atmosphere were good. Our room had a beautiful view of the port and cathedral.

Great location to walk the cozy downtown area. Despite the small town there were many restaurant options. Breakfast was abundant and delicious with made to order items. Very close to public transportation. Room was clean and comfortable with beautiful views.

Our late check in was accommodated and our room was comfortable. They did a good job managing the regular guest along with several guests who were in the area for an athletic tournament. The breakfast buffet was abundant with plenty of options. Walking around town was beautiful with tree lined streets, a skating rink, fire pit and cathedral.

Quick stay before catching our flight out of Norway. Clean, spacious room with friendly staff. Easy shuttle transport to and from airport.

An absolutely amazing adventure with an experienced and knowledgeable guide, Torgeir. Our guide's wife, Mary, assisted us with a smile and quick tutorial. We had the most wonderful time learning how to use and control the sled along with reading the dogs during their exciting running adventure. Our dogs were very determined and excited and we were all smiles as we wove our way up and down hill taking in the beautiful countryside. We stopped for a rest and some snacks and Torgeir shared a warm, mulled fruity drink that was delicious and hit the spot on our pit stop. We returned happy and tired with a great appreciation of our guide's experience and love of the dogs and their excitement for running.

Our tour of Lofoten Islands was a wonderful and exciting experience. Our guide was knowledgeable, accommodating, funny and friendly. He showed us what he felt was amazing to see and gave us options to choose what we would like to see. We stopped at a beautiful beach, saw the amazing Henningsvær Stadium and magnificent islands of Lofoten. He gave us many insights into the history of the islands and stopped at many beautiful overlooks that we would not have found on our own.

What an amazing experience! We left Tromsø in a snowstorm with no expectations of seeing the northern lights. Our driver and guide's optimism and enthusiasm were contagious and we soon found ourselves immersed in her stories and pride in her Sami heritage and history of the northern lights. The hours flew by and soon we were in an open area under a canopy of stars. Soon the lights came streaking across the sky and with her instructions we were able to capture the gorgeous green and pink ribbons in the sky with our cameras. Topped off with delicious cake and hot chocolate we finished our night with more laughs and some quiet reflection before we were dropped off at our hotel.

This hike exceeded our expectations in many ways. As experienced hikers in our home area, we had never done any substantial hiking in another country. The pre-hike meeting put some of our nerves at ease and meeting our guides the next morning helped us feel even more comfortable. They were friendly, knowledgeable, easy going and most of all encouraging. Each of us 4 clients had a struggle at one point or another, but our guides knew what to say, how to help and created a safe and supportive environment that was very necessary on a hike this long. Their senses of humor lightened the mood and helped us focus on having fun. The stunning scenery spoke for itself and we thoroughly enjoyed every mile of our adventure.

We enjoyed our stay at the Scandic Grand Tromso and would stay here again. First, the location is great and cannot be beat in Tromso (only matched at best). It is unique in the area (from what I saw) that there is an area for taxis or cars to pull over to so they are not in the road, and it serves as a great loading/unloading zone. The hotel's breakfast was great and had a huge selection of food and coffees, appealing to many different backgrounds. The rooms were comfortable and appointed well. We stayed in a corner room on the upper floor with floor to ceiling glass windows which provided scenic views of Tromso and the surrounding area. I really enjoyed our stay here. We also visited the bar and the bar tender was great - the space is also great for hanging out in. The only reason I give it 4 stars instead of 5 is that they do not have a hot tub.

We were upgraded to a junior suite and it was an absolutely incredible room. The furnishings, the lighting, the floor to ceiling windows, and space was all amazing. It all felt quite premium and upscale. The hotel's restaurant served great food, and the included breakfast was well appointed. The activities provided by the resort are extensive and truly great experiences. Our tour guide on the night time snow shoeing (Elisa) was wonderful and gave us an incredible experience. I would recommend staying here!

We stayed 3 nights in a 2-bedroom apartment here and thoroughly enjoyed our stay. The hotel's staff were all very friendly and helpful, and greatly added to the experience of our trip. The activities they offer are great and we enjoyed the boat tour. The surrounding area has amazing views and this was a great home base to explore the beautiful area from. The 2 bedroom apartment was a great space for a family, however I would not describe the accommodation ass well-appointed or upscale at all. It is a very comfortable and serviceable apartment, but after the previous hotels we stayed at it felt a bit down-market. That said, I would stay here again for the views, location, staff, restaurant, and activities. The main challenge we faced was finding where to check in. There are no signs from the road as to were reception/check in was and it was also very hard to find where to park. They could improve by adding signage.

This was my least favorite hotel we stayed at on the trip, and in my opinion was not as good as the Scandic Grand we stayed at. The location is slightly worse, there is no loading zone in front of the hotel, the room was smaller, and the staff wasn't as friendly. It is a fine stay however and I wouldn't avoid it - but I would book the Scandic Grand over it.

This was a great way to see the beauty of the surrounding area, the various fjords, mountains, and towns. They took us through the archipelago near Hamn and we were able to see wild seals, sea eagles, and other birds. The views were simply stunning, and the guide was amazing. He provided great information about the area and was very friendly and helpful. It was the right length of time and was one of the highlights of our stay.

This was an INCREDIBLE experience, we were able to snowshoe through a foot of fresh snow and the snow was continuing to fall. The guide (Elisa) was great, and it turned out that we had a private tour as there were no other guests on the activity. The guide shared knowledge about the plants, animals, tracks we saw, the area, and more and really made the experience even better. The hike itself was really fun and was long enough to feel worth it. My 68 year old father (who is in decent shape) was able to complete it (with several breaks) and as a fit & active 30 year old I felt it was an easy hike overall. The area itself was beautiful and we enjoyed the campfire we made in the snow and roasted some sausages and marshmallows. I would do this again and highly recommend it!

We really enjoyed this activity but unfortunately had bad weather. The food was good, and the staff was very fun and friendly. On a good weather night this would be a 5 star activity. On bad weather it was a nice meal on the inside of a ferry boat. The staff was great and had interesting information about the area and Norway.