Francesca Garofolin

Great place

Perfect for what we needed. Late arrival and early departure.

Beautiful hotel, we loved the upper garden deck and we wish we would have had more time to stay and relax there. The staff kindly shipped my kindle to me at a further location after I left it there.

Beautiful hotel and restaurant. We loved the hot springs. Bring flip flops for the walk down. We wished we had more time to enjoy the grounds and the surrounding area.

Gorgeous hotel. Our one complaint, which wasn't their fault, was that there was an event happening at a neighboring hotel or resort that had music and a person on a VERY loud speaker from about 6 pm to after midnight. It DOMINATED the whole resort and it was totally counter to the serene vibe they have going. We wish the planetarium was in service, because it sounds like that would have been a super cool feature. We enjoyed the breakfasts very much, and also got food at the bar one evening, which was very easy and simple. Our daughter really enjoyed getting to pet and take pictures with the baby alpacas.

Great location for our time hiking to Machu Picchu. Very easy to walk to the bus. Beautiful canyon views. Simple breakfast that was available very early in the morning, which was awesome. We also got back from our hike and they let us go up to a lounge area and use their bathroom to clean up and get ready for the train, because we had checked out early in the morning before our hike.

Gorgeous hotel. We loved our rooms, and we all LOVED the hot water bottles and tea that were placed in the room each evening. Our daughters couldn't get over how cozy it was to snuggle with the fuzzy cover. The breakfast was amazing and I wish I could have that breakfast bowl every morning. The staff was very accommodating and if anything I wish we could have had more time there to relax and enjoy the beautiful courtyard.

Loved this tour! Lots of amazing food and restaurants! Make sure you go on an empty stomach.

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply.

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. He was kind, patient, organized, helpful, thoughtful and went above and beyond in helping us alter our train ticket and departure time from Machu Picchu. His advice for the day we were not with him and we entered Machu Picchu on our own to hike Huana Picchu was spot on and really added to making our time there absolutely perfect. We loved that we did the Circuit #2 with Claudio in the late afternoon, when it was less crowded and the sunset light was amazing for pictures, followed by getting up early on our own and being the first people to start the hike up the mountain. We were able to get photos alone with our family before a lot of people got up there.

Long drive, but it was beautiful and a lot of fun to see all the animals. We did not realize how high we would be driving, so that took us by surprise. But the landscape with beautiful.

We loved seeing the canyon and all the condors. Brian did a great job guiding us on the long drive through the mountains. We loved seeing the alpacas, llama, vicuna and guanacos. It was fun to learn about all the volcanos and the mountains we saw on the drive.

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. This day, was a long day, but it was awesome. Pisa, Maras and Moray were all super cool locations that we are so glad we got to see. Our lunch at Mountain View was so fun, and it was made extra special by Claudio, who secretly told the chef it was our daughter's birthday. They came over with a special dessert and sang Happy Birthday to her, which really completed a great day.

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. We really enjoyed visiting San Pedro Market with Claudio, who talked to us about all the items that were in the market.

Wonderful hotel. Great location, friendly staff, gorgeous rooms, great breakfast

Beautiful setting, wonderful staff, great food, added benefit of a lovely spa

Our best hotel in Peru, we wish we had more time to enjoy this amazing place. We were greeted by Frank who went above and beyond to make sure we had a wonderful room ready for us with hot tea, hot water bottles and more, and Miguel who was so friendly and fantastic at breakfast. Amazing place and beautiful building

Wonderful views and amazing location! Can’t beat it. Lovely friendly front desk staff who helped us out with every question we had. The only improvement I’d recommend is slightly faster service on food. We allowed 30-45 mins for breakfast but found this wasn’t enough for us to order food and we had to skip this to make sure we weren’t late for our guide

Lovely hotel, beautiful views, nice massage!

Amazing views, totally unexpected. We loved the mini hike and seeing the flight of the condors

The mountain lodge was incredible, an unexpected and totally unique and beautiful experience which felt really fancy, remote and amazing. Food was delicious and the experience of seeing great llamas and alpacas outside (and occasionally trying to get in!) was amazing.

We loved hearing about the history in Cusco and just outside the city centre, but would have liked more time to also explore the life in the city itself. Perhaps the tour could have included more of the local streets etc in the city centre, or had more free time between the tour and the flight transfer to enjoy walking around a little more.

Jimena is what made our trip special, she was fantastic, friendly, knowledgable and a lovely first person for us to meet on our trip. The food was incredible and they were really accommodating of me being vegetarian too

The hotel was beautiful and the food was delicious. It was my favorite breakfast of the trip. The staff was so warm and friendly

The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent.

Gorgeous hotel right in the center of town in the main square. Walk to many lovely restaurants

The hotel lobby is stunning. The pool area is gorgeous and the restaurants were delicious

It was a nice hotel. Very clean. The breakfast buffet was not so great. We ate at the restaurant for dinner and it was excellent. It was on the lake but not walkable to the cute town. They did have a free shuttle though.

We did not enjoy this hotel. The location was not great. There was not a lot of shopping and restaurants that close by and some vacant store fronts. We had the penthouse and it seems more shabby than chic. The breakfast was fine but nothing great.

Good location and nice lobby. The rooms are a little dated. The breakfast was just ok.

Lovely food and a fun show

The Perito Merino glacier is just stunning and if you have the opportunity to get close-up on a boat, I Highly recommended

We had a very good guide. He showed us quite a bit of Buenos Aires and gave us a lot of history. We enjoyed it.

We really enjoyed both sides of the falls but our tour guide was not great. He tried to upsell us to do the Brazilian boat ride $20 pp instead of the Argentinian boat ride we already paid for so that was weird. He didn’t tell us that much about the falls or provide suggestions but where the best pictures were. We cover both sides of the falls so it was a long day but we had to ask him to stop so we could eat lunch at 2:00 because we had been going since 8:30. He told us we could have 30 minutes for lunch at a place that did not have takeout. We changed clothes after we got soaked on the Argentinian side and then then we went over to the Brazilian side and he sent us down a path to see a part of the falls and we got soaking wet again. I thought it would’ve been nice if he had told us that we were going to get drenched again.

This was one of the best tours of our trip. The scenery is amazing. The boat was very nice and the staff were super friendly.

Torres Del Paine is beautiful. We had a cloudy day but our tour guide tried very hard to show us the peaks. He pointed out lots of wildlife and we had a very nice picnic lunch.

The boat and staff were great. The Penguins were just super cute and amazing to watch.

This tour was just ok. There was some history, but a lot of politics and the tour itself just wasn’t that exciting. We had two teens with us and he didn’t try to engage them at all or make it interesting for them.

Very good location, that allows to go pretty much everywhere within a short walk or short ride. Very nice rooms and certainly very nice staff, who's been always as helpful as kind.

Great location, nicely set in the local vegetation to give that sense of secluded place. Very nice rooms, and so the dining area, serving always good food (and a very nice cellar). Staff always very gentle and attentive.

Just enough outside El calafate to give character to the place, but still close enough to enjoy the walk to town. Simple rooms, but very clean and well kept.

very good location, central and two streets up from the now-very-touristy-busy San Martin, it's quiet and it features a nice view over the port and the city (particularly from the top-floor bar). Staff always very helpful. Rooms comfortable, quite and clean.

all smooth, drop off and pick up very efficient and attentive.

we landed in Buenos Aires and took off the same day to Puerto Iguazu. Everything very well organised, with the guide coming to the airport effectively just to receive us. He took our extra luggage to the hotel where we would have stayed on a few days. That helped a lot.

Both sides very impressive, definitely important to visit the Brazilian side to get the full sense of the place.

both sides very impressive. Important to visit both and definitely worthwhile to go with the boat rides.

Areolineas did its best to disrupt our plans, but KimKim did its best to rearrange everything impressively well in a very short time (over Christmas Eve!!). So.. great job Kim Kim and great job Francesca!

Very nice tour. Lovely trekking for those who can and very nice old-train-ride through the park. Worthwhile.

Such a beautiful city.. the tour was very well organised and kept into consideration the variety of people in our group. Very well paced and focussed on those unmissable places. We had a few extra requests (visit to one of the old train stations...) and the guide/driver always helped. great experience, very comfortable, very informative for kids and adults.

we didn't noticed it was a 6h tour.. we went with Rumbo Sur. They are well organised and the tour is nice. Perhaps to long if you travel with kids.

as Aerolineas changed our flights, we did not go to Los Angelico's but to El Aljibe. As a group of 10 and with children, we could only go to a "more touristic" type of show, nevertheless it was very nice, very well organised, engaging and in a very nice location, where they served a nice dinner. So..approved! And again, arranged by Kim Kim at the very last minute for Christmas Eve. Impressive.

definitely worthwhile. Impressive to see what nature is still creating just off Buenos Aires and how people are settling in this area. fascinating.

a very nice, safe and easy way to see this beautiful giant from close. Recommended.

Smooth flight, El Calafate is now more of a touristic destination, but still preserved its character. The surrounding are very beautiful. Worthwhile visiting the ice museum.

very nice way to peek and get the sense of what was the life in these estancia. It is now very much of a touristic approach, very disciplined and "civilised", but particularly if you travel with kids and family, it's the best solution. And they are always very kind.

Aerolineas changed the flights with some horrible ones. We managed to mitigate the trouble and Kim Kim provided us with very good logistic support to make it as smooth as possible.

thanks to Kim Kim the disruption caused by Aerolineas was mitigated... they helped with transportation and logistics.

The guide was excellent, very knowledgeable and engaging. Maybe an e-bike?!

The food was delicious. I would have liked to have more local, downhome type experience rather than "fancy" places.

Emelia was an amazing guide and very attentative.

Amazing experience. Would higly recommend.

Amazing food. A fun time with the animals. Views were outstanding.

Just wow. Our guide for the climb and zipline was incredibly patient and kind.

Jesus was a pleasure to work with.

Could not be more central, and a short walk from countless fun places and great restaurants.

We stayed at three different locations of the Casa Andina family of hotels during our trip to Lima, and they were all GREAT. But this was the best. The grounds were exquisite. The rooms were unique. Best of all, the staff were AMAZING! Gracious and helpful, and most knew our names without an introduction. There's not a ton to do / see by walking off the hotel grounds, but you're in the Sacred Valley: you didn't come here to see the hotel - use this as your home base for your adventures. Stay here if you can.

Aguas Calientes is a tourist town, but this location felt like a pleasant retreat from the buzz going on outside. It's central to everything, and the rooms and staff were all great.

This hotel positively nails the authentic and character qualifications, plus it has a good location, and all sorts of amenities both in the hotel and right in the neighborhood. There was some kind of misunderstanding when we checked in about a deposit/pre-payment, but that was also quickly resolved. We greatly enjoyed our stay here.

This is named the Tambopata Research Center for a reason: it's in the middle of untouched rainforest. If you can't live without a blow dryer, don't stay here. If the thought of a bat flying past you is probably, don't stay here. And yes, there will be bugs, and rain, and heat. But if you want to stay in lovely, clean rooms, and eat delicious food, and experience the rainforest, then this is for you. The staff are great, and there are activities for all tastes. We'd go back again in a heartbeat!

Aptly named for its location, this spot nails the sweet spot for a cool vibe, great food, and a modern but very authentic feel.

Great service, clean rooms and the coffee was excellent!

The view from our room was great! The hotel was perfect walking distance around downtown, the breakfast was amazing and the heaters work very well!

We loved this place! It was clean, the staff was nice and the views were amazing! The spa was very clean and we never had a bad meal here

Our private Guide Jessica was amazing and it would not have been the same without her or our driver Mohammed. We left feeling educated and felt less like tourist.

The tango show was amazing! We have never seen anything like it and would highly reccomend

Our guide Nestor was great! He talked just enough and always had something interesting to say. He took us around Bariloche and showed us some great views!

This tour was great! Our guide Tessa was very knowledgeable about what Mendoza had to offer and even gave us more insight into the wines we were tasting. I love how we got to try different types of vineyards.