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active 11 hours ago

Lacey Ngo

Life is a journey through which we get the happiness and significance of life, and I believe that traveling would be the best way to connect our souls and spirits. That is the reason why I really enjoys spreading my inspiration to my clients and assisting them to create an unforgettable exploration of Southeast Asia.

What places and activities do you specialize in?

"Thailand has been my favorite destinations since the early stage of my career. Even the destination has been developed for decades and become popular throughout the world, my team and I always try our best to find the unique way to bring the most memorable and exciting experiences to our guests. Experiences vary from the vibrant Bangkok, charming Chiang Mai/Chiang Rai, lush green Kanchanaburi/Pai to the pristine beachs and islands in the southern regions. Every single location has so much to offer for a vivid picture of history, culture, nature and people."

How did you get involved in travel?

"Graduating from Economics Faculty, I started my career in tourism in a surprising way and have fallen in love with it since then. With the great eagerness to discover different countries and cultures, I am deeply knowledgeable of the destinations and have rich experience myself in each country."

Please share a unique travel experience you will never forget.

"I believe everyone has once planned your own trip to somewhere either familiar or strange to yourself. My excursion in Jeju island, Southern Korea is such a memorable experience that I can never forget. With only the air tickets and hotels booked in advance, my sister and I just planned the things as we went. Getting off the bus for a lovely beach en route, we missed the normal schedule of visiting the must-see attraction and just simply make it off the beaten track for a much less touristy experience. Getting lost on the way due to a snap on the bus, we walked along the empty street feeling nervous until seeing a hospitable local lady escorting us to the museum we were looking for. We travelled without saying a local language but were still able to make a little bargain while shopping, and receive the great assistance from the local chefs when we didn't know how to do with the local dishes. Such friendliness as well as amazement really made the unforgetable time for us in Jeju."

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Lacey

Brillianly organised and great tour of Thailand
Thailand | Nov 9 - Nov 22, 2024

R
Robert S.
United Kingdom | Reviewed on Nov 29, 2024
I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans. We spent two weeks in Thailand visiting Bangkok, River Kwai, Chiang Mai and Khao Lac. It was my wife's first visit to Thailand and she was able to get a varied and interesting experience of the country. The Ariyasom Villa Bangkok. Aksara Hotel in Chiang Mai and the Devasom Hotel in Khao lac were superb... Read more

I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans.

We spent two weeks in Thailand visiting Bangkok, River Kwai, Chiang Mai and Khao Lac. It was my wife's first visit to Thailand and she was able to get a varied and interesting experience of the country. The Ariyasom Villa Bangkok. Aksara Hotel in Chiang Mai and the Devasom Hotel in Khao lac were superb recommendations and well worthwhile staying in.
During the trip our guides were informative, knowledgeable funny and great entertainment.
I cannot recommend her and her company enough. Thank you Lacey

Hotel Reviews
Ariyasom Villa
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aksara Heritage
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devasom Khao Lak Beach Resort & Villas
Phang Nga
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Jao Ping River Cruise - Dinner with free flow drinks
Jao Ping River Cruise - Dinner with free flow drinks
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 29, 2024

Dear Robert,
Thank you very much for your wonderful feedback. Your sharing is really helpful for us to improve our products as well as the operational quality. I hope to have a chance to accompany your family in the future trips.
From Exotic Voyages team with thanks!

Once in a lifetime trip to Thailand was a blast.
Thailand | Oct 15 - Oct 25, 2024

Thomas F
Thomas F M.
Ashburn, VA | Reviewed on Oct 31, 2024
We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun....
Read more

We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun. Bathing with the elephants was great but a bit too long of a day. One mention, the trip to the national park was very physical, we enjoyed the visit but one of us did not take the walk through the park, just a bit too much.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 01, 2024

Dear Thomas,
Thank you very much for your wonderful feedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

Wonderful Guides and Hidden Treasures
Thailand | Aug 22 - Sep 2, 2024

J
Julie S.
Seattle, WA | Reviewed on Sep 03, 2024
Our main guides Pukie and Ron were terrific. They were so helpful and friendly and provided so much interesting information about everything we saw. In fact all our guides from the Baan Chang Elephant Park to Thonburi were excellent. We loved having private guides to show us sites off the beaten path (my favorite was Wat Thong Noppakhun--like no other temple we saw in Thailand!) Our hotels were generally very comfortable. We would not hesitate to recommend Lacey's services for planning a trip... Read more

Our main guides Pukie and Ron were terrific. They were so helpful and friendly and provided so much interesting information about everything we saw. In fact all our guides from the Baan Chang Elephant Park to Thonburi were excellent. We loved having private guides to show us sites off the beaten path (my favorite was Wat Thong Noppakhun--like no other temple we saw in Thailand!) Our hotels were generally very comfortable. We would not hesitate to recommend Lacey's services for planning a trip to Thailand.

Hotel Reviews
Villa De Pranakorn
Bangkok

Comfortable but there is a lot of construction there currently, so the atmosphere outside the hotel isn't the greatest. Also a cash deposit is required. At checkout, the staff inspect the room to determine how much of the deposit to return. One should be prepared for this extra step at checkout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peace Resort
Koh Samui

Wonderful resort with a good location near Fisherman's Village and other conveniences. Our rooms had a lovely, spacious design.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aksara Heritage
Chiang Mai

This was a favorite place to stay on the trip. The location was fantastic, right in the middle of the old town and the Sunday walking market. The staff were incredibly friendly and helpful. The breakfast offerings were excellent. Would definitely recommend this hotel to anyone visiting Chiang Mai.

Authenticity & Character
Lovely design to the rooms, courtyard and pool.
Location
Staff
Cleanliness & Comfort
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Sep 04, 2024

Dear Julie,
Thank you very much for your detailedfeedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

Version 1 - Jo's Family Fun in Thailand (Bangkok, Chiang Mai and Phuket)
Thailand | May 29 - Jun 8, 2024

J
Jo G.
Australia | Reviewed on Jun 11, 2024
We had a fantastic family holiday in Thailand! Lacey planned everything so perfectly… we were well looked after by our guides and drivers and particularly in relation the airport transfers which can be daunting and stressful in a new country. Extremely responsive to any issues that arose which were minimal and dealt with professionally! Thank you Lacey! Special mention to Toto ( Bangkok guide) and Pookie (Chiang Mai guide) who were absolutely amazing and treated us so well.., we would... Read more

We had a fantastic family holiday in Thailand!

Lacey planned everything so perfectly… we were well looked after by our guides and drivers and particularly in relation the airport transfers which can be daunting and stressful in a new country. Extremely responsive to any issues that arose which were minimal and dealt with professionally! Thank you Lacey!

Special mention to Toto ( Bangkok guide) and Pookie (Chiang Mai guide) who were absolutely amazing and treated us so well.., we would not have had the experience we did without them. The drivers also do such a fantastic job in stressful circumstances and kept my family comfortable and safe.

Thank you to everyone involved I would not hesitate to recommend Kim Kim to anyone planning a trip overseas.

Jo Gray and family 🙏🏼😊

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Jun 17, 2024

Dear Jo,
Thank you very much for your glowing feedback. This is really helpful for us to improve our service and products for the future guests. Also, your satisfaction is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

What an amazing trip. Could never have done...
Thailand | May 27 - Jun 3, 2024

craig
craig P.
Los Angeles, CA | Reviewed on Jun 04, 2024
What an amazing trip. Could never have done this without KimKim. Started planning on own and would have been awful. Our guide in Bangkok was so amazing, my kids and I had a once in a lifetime time: Buddhas, china town, train market, water market, Monkeys, elephants, private Muay Thai class, phi phi islands, watched a Thai boxing match and so much more!! Read more

What an amazing trip. Could never have done this without KimKim. Started planning on own and would have been awful.

Our guide in Bangkok was so amazing, my kids and I had a once in a lifetime time: Buddhas, china town, train market, water market, Monkeys, elephants, private Muay Thai class, phi phi islands, watched a Thai boxing match and so much more!!

Hotel Reviews
The Sukosol Hotel, Bangkok

Great rooms and breakfast

Authenticity & Character
Location
Cleanliness & Comfort
Thavorn Palm Beach Resort

A beautiful property but maybe a bit dated. Rooms had a mild musty smell but there is so much humidity there, it’s possible the whole hotel is like that

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Musty smell in rooms
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Jun 06, 2024

Dear Craig,
Thank you very much for your glowing feedback. This is really helpful for us to improve our service and products for the future guests. Also, your satisfaction is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

Thailand Honeymoon
Thailand | Mar 28 - Apr 7, 2024

Nicole
Nicole R.
Atlanta, GA | Reviewed on Apr 10, 2024
Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more. Read more

Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more.

Hotel Reviews
Na Nirand Resort
Chiang Mai

Great hotel- absolutely gorgeous and a very short walk to the night market. It felt centrally located but still quiet. The pool was incredible.

Authenticity & Character
Location
easy walk to night market
Staff
so friendly
Cleanliness & Comfort
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket

This is probably the best resort I have ever stayed at. We loved it so much, that we extended our trip to have more free time at the resort. The private infinity pool was amazing and had an incredible view. The private beach was also very nice. There are kayaks to use at the the beach, but we were told not to go in the water due to an abundance of jellyfish. We hope to come back to Phuket and stay at this hotel.

Authenticity & Character
Location
far from the airport and excursions due to it's remote location, but short walk to shops/food.
Staff
Cleanliness & Comfort
Activity Reviews
Morning Alms Giving & Jungle Temple
Morning Alms Giving & Jungle Temple
Chiang Mai
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phuket
Quality of Experience
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai

we loved that this was a private tour with the elephants

Quality of Experience
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok
Quality of Experience
Food
Melting Pot of Trading
Melting Pot of Trading
Bangkok
Quality of Experience
Guides, Drivers and Staff
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Chiang Mai

A must do activity

Quality of Experience
Food
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket
Quality of Experience
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Nicole,
Thank you very much for your glowing feedback. This is really a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!

Trust Kim Kim! You’re in good hands!
Thailand | Mar 3 - Mar 19, 2024

Kristen
Kristen M.
Canada | Reviewed on Apr 09, 2024
Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone. The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and... Read more

Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone.

The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and from The Float House.

Chiang Mai was our favourite part of the trip and we absolutely loved Bam. What a lovely lady! Our two excursions in Phuket were also wonderful.

Overall, this was a trip of a lifetime. Great experience.

Hotel Reviews
Villa De Pranakorn
Bangkok

Solid hotel. Would stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Amazing hotel with a very crappy buffet. Rooms were gorgeous! Loved being on the water! The food was like a bad western Chinese buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket

Beautiful setting and gardens. Fantastic breakfast buffet. Didn’t love having to take the cable car up and down and the rooms could use an update. You get 2 bottles of water a day and there’s no place to buy more. I felt like we were being nickled and dimed for everything. Would choose a different hotel next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smile Lanna Hotel Chiang Mai

I loved this hotel! Great room and wonderful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Bangkok Suvarnabhumi Airport Hotel

Great hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok

Lovely cruise with an amazing dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bang Krachao Cycling Tour
Bang Krachao Cycling Tour
Bangkok

Wasn’t a must see in our opinion. Super hot. Really nice guide!

Quality of Experience
Food
One of my favourite meals of the trip
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Really cool to experience Chinatown and the flower market. We were very particular about only eating food that was cooked fresh. I wish we had tried a bunch of little things and not just had one meal but maybe our guide was getting vibes from my husband because he was very squeamish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Great day touring the temples. Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Trek The Erawan National Park
Trek The Erawan National Park
Kanchanaburi

Beautiful park! Loved swimming in the pools and getting nibbled on by the fish. We only made it up to the 5th waterfall. It was over 40 degrees Celsius. We had a delicious lunch afterwards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alms giving, Doi Suthep and jungle temple
Alms giving, Doi Suthep and jungle temple
Chiang Mai

A really amazing experience .

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

We had a really good time learning to cook some traditional Thai dishes. I thought it would be a bit more of an intimate family gathering but this is a business . Really cool setting on the family land.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

One of our favourite days. Beautiful walk along the river with Bam and our Karon guide with a coffee and delicious lunch in the village. Last stop was up to the King and Queen’s pagoda.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Araksa tea experience and limestone waterfalls
Araksa tea experience and limestone waterfalls
Chiang Mai

Lovely relaxing day. We had fun picking tea leaves. I didn’t want to stop. Beautiful location. We’ve really enjoyed the teas we bought there. Next was lunch on a float house and some swimming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

Amazing! Such gorgeous scenery! Highly recommend!! I wish I could add videos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket

The Phi Phi islands do not disappoint! Stunningly beautiful! Swimming and snorkeling in one of the most amazing places I’ve ever been. Fantastic tour company. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

It was great. We spent all the time we wanted with the elephants. There was a Mom and baby in their own enclosure and they seemed somewhat stressed. The mom was swaying back and forth and this we were told was because of the elephants weight? If you google why elephants do that, it’s because they’re stressed. Other than that the elephants looked well taken care of and the experience was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Kristen,
Thank you very much for your valuable and detailed feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

Fabulous - Huge thanks to Kim Kim, Lacey, Annie and JJ !
Thailand | Feb 17 - Feb 27, 2024

hazel
hazel S.
United Kingdom | Reviewed on Mar 02, 2024
We had an amazing holiday in Thailand, our first visit and organised with just one months' notice! Lacey, the local specialist, was really quick to understand our needs, and it was so quick and easy to communicate via the Kim Kim platform. The quality and care were first class and every detail was taken care of and proactively anticipated. Everything ran like clockwork, very efficient and really made the most of our time there! I have become a huge fan of Kim Kim and am telling all our our... Read more

We had an amazing holiday in Thailand, our first visit and organised with just one months' notice! Lacey, the local specialist, was really quick to understand our needs, and it was so quick and easy to communicate via the Kim Kim platform. The quality and care were first class and every detail was taken care of and proactively anticipated. Everything ran like clockwork, very efficient and really made the most of our time there! I have become a huge fan of Kim Kim and am telling all our our friends:) Our two guides, Annie in Bangkok and JJ in Chiang Mai were super friendly & fun and full of insights and tips, going out of thier way to make sure our needs were met. What's not to love about Thailand! Loved all of it but the big highlights were the railway market and river cruise in Bangkok , our culinary family experience in Chiang Mai and both the Kayaking and speed boat Island tours in Phuket.

Hotel Reviews
Villa De Pranakorn
Bangkok

Really smart boutique hotel in a great location in the old town. Loved the breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amatara Wellness Resort

Beautiful setting and views. especially loved the Sun and Moon terrace and recommend the seafood platter under a full moon!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 16, 2024

Dear Hazel,
Thank you very much for your flowing feedback. This is really a great motivation for me, Annie, JJ and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!

Lacey planned the perfect trip for us!
Thailand | Feb 6 - Feb 15, 2024

Bailey
Bailey W.
Moorhead, MN | Reviewed on Feb 22, 2024
Lacey planned the perfect trip for us.
I was a little apprehensive about using what felt to me like a random travel agency website but it was a wonderful experience all the way from planning it to the plane ride home. Lacey met all of our needs and requirements and was incredibly helpful. We wanted an active, culture filled trip with a little bit of relaxation time on the beach and we got exactly that. Our adventures with elephants were with sanctuaries that seem to treasure their animals....
Read more

Lacey planned the perfect trip for us.
I was a little apprehensive about using what felt to me like a random travel agency website but it was a wonderful experience all the way from planning it to the plane ride home. Lacey met all of our needs and requirements and was incredibly helpful. We wanted an active, culture filled trip with a little bit of relaxation time on the beach and we got exactly that. Our adventures with elephants were with sanctuaries that seem to treasure their animals. All of our guides were incredibly kind and helpful. Chiang Mai was our favorite part of the trip and I wish we had flopped it around so that the city was last so I could have spent all of my money and extra room in my suitcase at the night market.

We absolutely adored our guide, Pukie, in Chiang Mai. If you go to Chiang Mai I hope you are lucky enough to meet her.

Hotel Reviews
Na Nirand Resort
Chiang Mai

This place was lovely. I felt to relaxed and cared for here. The staff was friendly and thought of everything for us. When our van was late they were calling the place to make sure someone was on their way and they had towels ready for us when we visited an elephant sanctuary. And not that we wouldn't have paid for it but it was the only hotel in Thailand we stayed at that offered us bug spray for free. The tea we had when we first arrived was to die.

Authenticity & Character
The hotel is in the middle of the city but the aesthetic and tree walled surrounding makes it feel completely separated. The atmosphere is very zen.
Location
Only a 5 minutes walk from the night market!
Staff
Cleanliness & Comfort
Once we would leave for the day they would come in and tidy up. They even arranged my makeup on the counter and put it in a little container.
Our Jungle House
Khao Sok

The hotel itself is so unique and fun to be at. I would caution travelers to just be aware of the heat and bugs and brace your heart for that before arriving. There is no AC and on my first day here I was so hot, and with no escape from the heat, I just wanted to leave. But, after getting used it, I really enjoyed my surroundings, the animal life and the very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot and bug but that's literally what you're signing up for
Thavorn Beach Village Resort & Spa
Phuket

This hotel has stunning views, amazing staff and so much to do.

Authenticity & Character
Location
It's only a few minutes from Patong Beach and the shopping and nightlife there but the traffic is so intense it was nearly a 40 minute drive.
Staff
Cleanliness & Comfort
Activity Reviews
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phuket

It's a really great tour but I had read the description with the wrong thought process. "Sunset sailing, relax, have a drink, dance, until the sun goes down." To me this meant like a romantic sunset tour after snorkeling during the day but is in fact a party yacht with WAY MORE PEOPLE than you would expect to join you on the boat. It really wasn't my vibe and I did not enjoy it but for someone looking to have drinks with their friends and dance, its perfect. Not the tour's fault but monkey beach was packed and tourists were throwing rocks at the monkeys which just made it really sad. They shouldn't have to but its not like the guides come with to the beach to force adults to behave.

Quality of Experience
Food
I had put down that I am lactose intolerant and this was something they struggled with a bit.
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

We really loved getting to hear about the elephants. Their names, history and relations were super interesting. We liked feeding them and making their medicine. We really appreciate seeing that they are free animals. We liked that they explained that any activity would end as soon as the elephants showed they didn't want to participate anymore.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

We loved this tour. The group of people were larger than we expected but it didn't matter because you are paired off with one person on a canoe and that feels like the real tour. Our guide was Tar and he was kind, knowledgeable and took photos of us with my phone. He pointed out animals, fish, and cool shapes in the rocks. They also served authentic and unique dishes we hadn't found yet.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Feb 27, 2024

Dear Bailey,
Thank you very much for your valuable feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

Thailand trip
Thailand | Dec 27 - Jan 7, 2024

N
NICOLE R.
Waldorf, MD | Reviewed on Jan 14, 2024
We could not have had a better time on our trip to Thailand. Lacey from kimkim was so patient with us and planned the perfect trip for us. Our local guides in Bangkok and Chiangmai were kind, knowledgeable, and warm. We missed them when we left! We will use kimkim for all trips going forward and we recommended kimkim to others! Thank you kimkim!! Read more

We could not have had a better time on our trip to Thailand. Lacey from kimkim was so patient with us and planned the perfect trip for us. Our local guides in Bangkok and Chiangmai were kind, knowledgeable, and warm. We missed them when we left! We will use kimkim for all trips going forward and we recommended kimkim to others! Thank you kimkim!!

Hotel Reviews
JC Kevin Sathorn Bangkok Hotel
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thai Akara
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cape Panwa Hotel
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
True Colors Of Chiang Mai
True Colors Of Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A touch of nature private tour
Doi Inthanon National Park - A touch of nature private tour
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Alms Giving & Jungle Temple
Morning Alms Giving & Jungle Temple
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Jan 17, 2024

Dear Nicole,
Thank you very much for your glowing feedback,
It was our pleasure to accompany your family this time, and I hope to have a chance to welcome you to Vietnam in the next trip.
From Exotic Voyages & Kimkim with thanks!