Lacey Ngo
Life is a journey through which we get the happiness and significance of life, and I believe that traveling would be the best way to connect our souls and spirits. That is the reason why I really enjoys spreading my inspiration to my clients and assisting them to create an unforgettable exploration of Southeast Asia.
What places and activities do you specialize in?
"Thailand has been my favorite destinations since the early stage of my career. Even the destination has been developed for decades and become popular throughout the world, my team and I always try our best to find the unique way to bring the most memorable and exciting experiences to our guests. Experiences vary from the vibrant Bangkok, charming Chiang Mai/Chiang Rai, lush green Kanchanaburi/Pai to the pristine beachs and islands in the southern regions. Every single location has so much to offer for a vivid picture of history, culture, nature and people."
How did you get involved in travel?
"Graduating from Economics Faculty, I started my career in tourism in a surprising way and have fallen in love with it since then. With the great eagerness to discover different countries and cultures, I am deeply knowledgeable of the destinations and have rich experience myself in each country."
Please share a unique travel experience you will never forget.
"I believe everyone has once planned your own trip to somewhere either familiar or strange to yourself. My excursion in Jeju island, Southern Korea is such a memorable experience that I can never forget. With only the air tickets and hotels booked in advance, my sister and I just planned the things as we went. Getting off the bus for a lovely beach en route, we missed the normal schedule of visiting the must-see attraction and just simply make it off the beaten track for a much less touristy experience. Getting lost on the way due to a snap on the bus, we walked along the empty street feeling nervous until seeing a hospitable local lady escorting us to the museum we were looking for. We travelled without saying a local language but were still able to make a little bargain while shopping, and receive the great assistance from the local chefs when we didn't know how to do with the local dishes. Such friendliness as well as amazement really made the unforgetable time for us in Jeju."
Lacey's favorite itineraries and travel advice
Top itineraries and travel advice
This 10-day family tour starts in the capital, Bangkok, where you'll explore the city's temples, palaces, and some very quirky markets. Head north to Chiang Mai for a more...
Explore the wonders of Thailand with the whole family on this seven-day tour. Start in Bangkok, where you'll visit the majestic temples of Wat Phra Kaew and Wat Pho and delight...
Thailand is rich in both stunning nature and fascinating culture, and this two-week itinerary includes the best of both worlds in a family-friendly package. Start in Bangkok for...
Family itineraries
This 10-day family tour starts in the capital, Bangkok, where you'll explore the city's temples, palaces, and some very quirky markets. Head north to Chiang Mai for a more...
If you're looking for classic Thai experiences but are desperate for blissful beach time with the family, then this week-long trip to Thailand is perfect. Split between cultural...
Combine cities, beaches, and culture for 10 days of family-friendly fun in Thailand. Starting in Bangkok, you'll visit vibrant Chinatown for delicious street food and see the...
Recent trip reviews for Lacey
Amazing family trip to Thailand
Thailand
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Dec 24 - Jan 3, 2025
Before our trip, our planner, Lacey, made it easy. It was like choose your own adventure where every option was the best!
All of our local guides were friendly and helpful, and always on time. The hotels, the flights, the meals and tours were all wonderful! We had 12 days in Thailand - 4 in Phuket,... Read more
An incredible adventure through Thailand
Thailand
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Dec 27 - Jan 10, 2025
Lacey's helpfulness, advice and skill enabled us to plan a truly bespoke trip and from the moment we landed at Bangkok airport until our departure in Chiang Rai, the entire 15 days were perfect.
Our transport, hotels, excursions, meals and more were excellent... and both Toto and Bam, our guides in central and northern Thailand respectively were incredible.
Their... Read more
Dear William,
Thank you very much for your wonderful feedback. Your fantastic experience in Thailand is a great motivation for me and all of my team. I do hope to have a chance to accompany you in the future trips.
From Exotic Voyages team with thanks!
Brillianly organised and great tour of Thailand
Thailand
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Nov 9 - Nov 22, 2024
Dear Robert,
Thank you very much for your wonderful feedback. Your sharing is really helpful for us to improve our products as well as the operational quality. I hope to have a chance to accompany your family in the future trips.
From Exotic Voyages team with thanks!
Once in a lifetime trip to Thailand was a blast.
Thailand
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Oct 15 - Oct 25, 2024
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun.... Read more
Dear Thomas,
Thank you very much for your wonderful feedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!
Wonderful Guides and Hidden Treasures
Thailand
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Aug 22 - Sep 2, 2024
Dear Julie,
Thank you very much for your detailedfeedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!
Version 1 - Jo's Family Fun in Thailand (Bangkok, Chiang Mai and Phuket)
Thailand
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May 29 - Jun 8, 2024
Dear Jo,
Thank you very much for your glowing feedback. This is really helpful for us to improve our service and products for the future guests. Also, your satisfaction is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!
What an amazing trip. Could never have done...
Thailand
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May 27 - Jun 3, 2024
Dear Craig,
Thank you very much for your glowing feedback. This is really helpful for us to improve our service and products for the future guests. Also, your satisfaction is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!
Thailand Honeymoon
Thailand
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Mar 28 - Apr 7, 2024
Dear Nicole,
Thank you very much for your glowing feedback. This is really a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!
Trust Kim Kim! You’re in good hands!
Thailand
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Mar 3 - Mar 19, 2024
Dear Kristen,
Thank you very much for your valuable and detailed feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!
Fabulous - Huge thanks to Kim Kim, Lacey, Annie and JJ !
Thailand
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Feb 17 - Feb 27, 2024
Dear Hazel,
Thank you very much for your flowing feedback. This is really a great motivation for me, Annie, JJ and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!
