Thailand Travel Agents

It was our first time traveling to Asia, and my husband, 14 year old daughter and I couldn't have had a better time. I cannot overstate how amazing our trip was and it was all because of Kimkim!
Before our trip, our planner, Lacey, made it easy. It was like choose your own adventure where every option was the best!
All of our local guides were friendly and helpful, and always on time. The hotels, the flights, the meals and tours were all wonderful! We had 12 days in Thailand - 4 in Phuket, 4 in Chiang Mai, and 2 in Bangkok (plus travel days). We went on two boat tours, saw islands, kayaked and snorkeled, spent a day with elephants, hiked to a waterfall, white water rafted (with elephants in the river!), toured the floating market, the railway market, night markets, tuktuks, and more. Any question I had was answered promptly by Lacey or a local guide. Absolutely wonderful!!

Our guides were amazing! We truly appreciated the care Michelle gave us while in Singapore. I especially appreciated the escort from the airport to the hotel. And the escort back to the airport AND the front desk of the airport. Michelle even helped us with our bag issues at the airport counter. We enjoyed the private tours and Michelle's thorough knowledge of the country was evident,
The hotels were perfectly matched for our taste.
The adventures in Thailand were also well matched for our family. We loved Phuket and Phi Phi. The private guide in Bangkok was excellent. He met all of our needs and also escorted us to and from the airport.
Elena, thank you for planning a fun, adventurous and high end trip.

Hotel Reviews

Carlton Hotel Singapore

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Naka Phuket

Phuket

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Sukhothai Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-day Singapore City Tour

Singapore

Quality of Experience

Guides, Drivers and Staff

Transport

Green Elephant Sanctuary Park - Morning visit

Phuket

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We have had the most amazing trip through Thailand, courtesy of Lacey at Kim Kim and the local team at Exotic Voyages she used.
Lacey's helpfulness, advice and skill enabled us to plan a truly bespoke trip and from the moment we landed at Bangkok airport until our departure in Chiang Rai, the entire 15 days were perfect.
Our transport, hotels, excursions, meals and more were excellent... and both Toto and Bam, our guides in central and northern Thailand respectively were incredible.
Their knowledge, friendliness, humour and companionship have made everything truly memorable.
And of course, Lacey's planning and patience throughout has been hugely appreciated.
This is our third time using Kimkim now, having done trips in Greece, Colombia and Thailand with them.
We will definitely use them again!!

Kien did an AMAZING job planning this trip. It was exactly the right balance of what we wanted - cultural experiences balanced with nature activities and of course, some time to relax at one of Thailand's beautiful islands. We went back and forth a few times to tweak the specific details; Kien's guidance was incredibly valuable. For instance, I had never heard of Pai and wouldn't have included it on my list of places to see. I wasn't sure what to expect and was even second guessing if it was worth the extra travel time for such a short stay - turns out, it was probably our favorite day of our entire trip!

Trip highlights/favorites:
Lunch overlooking a beautiful canyon (feet literally dangling over the edge!) visiting the Black Lahu tribe
Elephant sanctuary
Private long tail boat - and lunch! - experience in Krabi

Honestly, it was hard to pick just 3 - every day had at least one thing that was truly memorable.

I've never used a travel agent to book any trip before and was a little nervous about the logistics. Kien was very patient and walked me through everything. Everyone - drivers, guides, etc. - showed up EXACTLY when they were supposed to and we had no issue at all. Special thanks to our fantastic guides Scotty (Grand Palace, Wat Arun), Tony (floating and train markets), and Noi (the north including Pai). Our drivers were all extremely courteous and generous with fresh, cold water which was much appreciated.

Hotel Reviews

Mode Sathorn Hotel Bangkok

Bangkok

Great location right on the Sky Train line. Nice rooms and a good buffet breakfast

Authenticity & Character

Nice clean modern hotel

Location

Right on the Sky Train

Staff

Very nice - could have been more helpful with concierge-type recommendations (restaurants, etc.)

Cleanliness & Comfort

Reverie Siam Resort

Mae Hong Son

Beautiful hotel - felt very 1920's but updated. Beautiful grounds.

Authenticity & Character

Felt very authentic and full of character/charm

Location

Not walking distance to Pai walking street but the hotel's golf cart shuttle was super convenient and only took 5 minutes to get to/from town.

Staff

Very accommodating - from "breakfast to go" to never having to wait more than a few minutes for a shuttle pickup, they were great. They even stayed later than normal to pick our kids up in town after New Year's Eve! (Shuttle usually ends at 11 - they picked up at 12:30!)

Cleanliness & Comfort

Clean and comfortable room though our room had an issue with humidity. We were only there 2 nights but everything started to feel very damp.

Aksara Heritage

Chiang Mai

GREAT location in Chiang Mai. Hotel was very pretty and pool area was great.

Authenticity & Character

Beautiful and charming architecture

Location

Centrally located in the old city. Easy to get a tuk tuk or sontaeg to other parts of town.

Staff

Very accommodating whether it was holding our luggage on check-out day or arranging "breakfast to go". Very friendly.

Cleanliness & Comfort

Amari Vogue Krabi

Beautiful property right on a nice stretch of beach. Perfect if you are looking for quiet and don't mind a slightly longer ride into town which was exactly what we wanted.

Authenticity & Character

Truly beautiful property with lovely architectural details.

Location

Beautiful stretch of beach. Didn't mind being "away" from the center of town - actually preferred it!

Staff

VERY accommodating and friendly staff! We weren't leaving until 5pm on our check out day. We had to leave the room by noon but they arranged for us to shower that later afternoon (after enjoying the pool/beach for the afternoon) in a vacant room which was extremely convenient and generous of them. Also, probably the best brunch we had the entire trip!

Cleanliness & Comfort

Activity Reviews

Hidden Local Beliefs

Bangkok

Great tour of the Grand Palace with lots of interesting facts. We really enjoyed going to the meditation center to present offerings and learn more about Buddhism. Wat Arun is beautiful. And our guide picked a great local place for lunch. Scotty was great - knowledgeable and very friendly!

Quality of Experience

Scotty was great - gave really great/interesting information and was very friendly

Guides, Drivers and Staff

Transport

Night Street Food Tour After Dark by Tuk Tuk

Bangkok

The food was great! Chinatown can be a crazy, crowded and intimidating place so it was nice having our guide there to do the ordering, securing tables, etc. I didn't love all the food though I appreciate that some were Michelin starred despite being "street food". It was nice to try a mix of things.

Quality of Experience

Food

LOVED the duck with noodles and sauce and the donuts with pandan custard. Two of us loved the hot pepper soup.

Guides, Drivers and Staff

Transport

Railway Market & Floating Markets: The Unique Way of Living

Bangkok

Our guide Tony gave great information not just on the markets but on Thailand in general. He also helped us pick some great entrees for lunch (it can be hard to know what to order when you're not familiar with a more local menu). The train market was fun and different. The floating market is VERY touristy - I was glad that we took a boat to get there and then walked through it since the canal in the market was packed. Amphawa market was just ok.

Quality of Experience

Food

Tony gave us great suggestions of what to order at lunch since we were overwhelmed by all the choices.

Guides, Drivers and Staff

Transport

Bangkok - Flight to Chiang Mai - Transfer to Pai

Thailand

Flight was great. Met Noi at the airport for the long drive to Pai. I wasn't sure if our short stay was worth the long, potentially nauseating drive but it really was - we loved Pai! The restaurant we stopped at was more expensive than most and had a very long wait for the food. The restaurant itself had beautiful grounds and a great gift shop but the food was not worth the price or the long wait - it meant getting to the hotel a lot later than expected and rearranging some of our schedule. (We did the canyon instead of hot springs but opted not to stay for the full sunset because we hadn't even been to our hotel at that point and were getting tired.)

Quality of Experience

Guides, Drivers and Staff

Other than the not so great suggestion for lunch, Noi was really great and helpful. Mr. Thoy was a great driver - that is NOT an easy drive!!!

Transport

Comfortable van, especially for such a difficult drive. Mr. Thoy always had fresh cold water for us.

Sai Ngam Hot Spring

Pai

We changed our itinerary to do this on the day we did the cave instead of the day we arrived in Pai (again because of the long lunch we had - it just made more sense). The water is more of a "warm spring" than a "hot spring" - it was cool to see and soak for a few minutes but it wouldn't have been terrible if we had swapped this activity out with something else in the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Pai - Sunrise at Yuan Lai Viewpoint - Bamboo Rafting at Tham Lod Cave - Ban Jabo Village - Sunset Hangout at Pai Canyon

Pai

This was SO worth the early wake up time!!! The sunrise was really special, the cave was fun but the highlight was Ban Jabo village. Lunch was amazing - the food was my son's favorite meal of the trip and the view/experience of eating overlooking the canyon with our feet dangling off the edge was amazing. This might just be everyone's favorite day in Pai. We did the sunset at the canyon tour the day before but didn't stay for the actual sunset.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary (Morning session)

Chiang Mai

So fun to see the elephants up close and get to feed/bathe them.

Quality of Experience

Food

The lunch provided was just ok. By the time we got back to CM, we were hungry so went out for a second lunch.

Guides, Drivers and Staff

Staff at the sanctuary were great. Our driver (who drove us throughout Pai and Chiang Mai and was fantastic) went the wrong way twice and had trouble finding the place.

Transport

Lanna Lifestyle & Cooking Experience with A Local Family with dinner

Chiang Mai

Very cool! We loved the actual cooking part but also really enjoyed the home tour and learning more about Lanna culture. The appetizers they gave us before we started cooking were amazing.

Quality of Experience

Food

The food was incredible! It was nice to learn how to make some traditional favorites but also to make some things we hadn't tried before. And the appetizers they provided us with were fantastic!

Guides, Drivers and Staff

Very informative and entertaining guide.

Transport

Discover Ao Nang Paradise & Sunset by Private Longtail Boat

Krabi

SUCH a great day!! Traveling these islands is a popular Krabi activity. We saw many larger boats with 20-30 people on them and we would not have enjoyed being on a boat like that. Having it be a private boat experience definitely increased our enjoyment of the activity.

Quality of Experience

Food

A fantastic private meal on the beach!!! The staff did a great job setting everything up and it was delicious! Snacks at sunset were on the small side so pack one of two other snacks of your your own choice (from a 7-11 which can be found all over!).

Guides, Drivers and Staff

Our guide was friendly but a little hard to understand. But given that it was mostly a beach day, there wasn't much need of explanations!

Transport

The boat was great and we really enjoyed it being just the 4 of us (plus staff) on the boat.

Half-Day Kayaking at Ao Thalane

Krabi

Beautiful scenery. Not too challenging physically.

Quality of Experience

Guides, Drivers and Staff

Henry was great and also suggested a great local place for lunch.

Transport

Doi Inthanon National Park - A Nature Walk and Culture

Chiang Mai

We didn't actually do this - we did a tour of Doi Suthep instead. Would have loved to do this trip if we had more time!

Tina helped plan an excellent trip. She took care of every detail.
In Bangkok, the private temple and Chinatown tours with Leena were fantastic.
Our stay in Phuket was also great. Loved the elephant sanctuary and kayaking adventure.
Will be happy to use Kimkim again in the future.