Thailand Travel Agents

We had a very creative, supportive and intelligent dialog with Mint Pham, who was responsible for our vacation schedule. Mint was responsive, intelligent, and supported us with extra effort at every turn, and handled every problem that we presented, some of which were completely outside the normal scope. Her selection of hotels was especially important, and she picked great hotels with great services and locations. This was key to the entire trip, which turned out to be so successful because of the location, sophistication and high-end characteristics of each hotel. The excursions were for the most part great. This was total support and exceptional advice and planning. I would give Mint a 5.0 rating on a scale of 5, and recommend her services to anyone traveling in Southeast Asia.
Mint organized our trip which included Bangkok, Chiang Mai and Ko Samui. We really enjoyed ourselves, saw a lot and were sorry to go. The Thai people were so friendly and supportive.

Jook booked this trip for us very last minute and did a fabulous job. Hotels were wonderful and the driver/guides exceptional. Jook selected great tours that we thoroughly enjoyed. I will definitely use Jook and KimKim again - fabulous company.

I wrote a 5000 word review of how wonderful this trip was, but it didn’t save. So just take this little blurb, pretend it’s 5000 words of amazing review. And you’ll know what I meant.

Jeab was great to work with and developed a wonderful itinerary for us. It was so helpful to have someone local to confirm transfers and tour times, without us trying to phone each day to confirm activities over the next couple of days. We spent 13 nights across 4 cities/towns, each hotel was as advertised and met our expectations. We enjoyed all of our tours and our guides were all knowledgeable and friendly.

We had an issue on the first day (I fell over, 100% my fault) but Jeab and Noemie (the KimKim support person we had available 24/7) were helpful and sympathetic. They checked whether tours could be adjusted to accommodate my newly acquired walking stick, and could make recommendations regarding treatment - we did come home with a few different herbal balms that helped the healing.

The Thai Family Experience Home Host Tour in Chiang Mai (cooking with the host family) was better than we expected, the food was delicious, we actually got in and helped with the cooking rather than being mostly spectators (of course we didn't do everything but it was quite hands on), and the large host family prepares several dishes as appetizers as well, all amazing.
Also near Chiang Mai the Patara Elephant Farm tour was good, you get to feed and wash the elephants, plus some cuddles and a few pictures of course. The handlers there were excellent and clearly care for the elephants.

From Phuket we took a full day boat tour Hong by Starlight. Highly recommend this tour to anyone. We were gone 11 hours from hotel pick up to drop off, tired from the fun of the day but not worn out because it is so well run (and pretty much everything is done for you). There is a guide for every couple, they take you from the main boat on inflatable canoes through caves/tunnels, show you the wildlife, and take photos of you with the perfect backdrops. The third and final canoe trip was after dinner, it was pitch black on the water just around the other side of a small island from the main boat. In the darkness we could see the bio-luminescent plankton clearly. It was a great day, they take care of you really well. Not expensive, and certainly worth every dollar for the experience we received.

We'd love to go again and would certainly trust Jeab to plan us a perfect holiday.

I have always traveled with an established tour group, so this was my first venture into a personalized tour. The idea of this vague, on-line platform made me nervous. I was quite worried before the trip, but all my worries were for naught. It was an incredible tour from start to finish.

First, our specialist Lacey was beyond phenomenal. Even though we're half a world apart, she was so responsive to our questions and always replied quickly. We made numerous adjustments throughout the planning stages, but she was kind, courteous and upbeat from start to finish even though I'm sure we drove her crazy. She had excellent suggestions and followed through consistently on any of our questions or concerns. We also had the privilege of meeting her in Hanoi (her home base) during our visit (one of the highlights of the trip). I would like to add that she remained in touch with us throughout the tour and made sure everything went as planned. When the airlines switched our flight time, she made all the arrangements necessary to get us to the plane on time.

Were there a few glitches on this trip? Certainly. That's the nature of international travel. Would I have changed a few things in hind sight? Certainly. But overall, the trip was flawless. With the exception of 2 guides who were less than wonderful (one simply didn't feel good and probably should have requested a substitute and the other simply wasn't much of a guide -- more of an escort who got us to all the places we needed to be without any explanation).

But we also had two of the best guides I've ever had. Our Cambodian guide (Set) and driver (Buhan) were marvelous. They treated us like queens. I highly recommend them for anyone traveling to Cambodia. And the best of all was Ae in Bangkok. I don't think I have words to describe how incredibly wonderful she was. She wanted us to love her country as much as she did, and she succeeded. She had the most incredible smile always, was constantly handing us a new food or treat to try, and shared personal stories that allowed us to totally experience her culture. I've kept her photo because it makes me smile every time I see it.

So thank you Kimkim. To my great surprise, I would work with you again on another trip to somewhere else in this magnificent world we live in. Thank you for putting us in touch with a local travel specialist who would design a custom tour.