Vietnam Travel Agents

Kimkim has selected the best Vietnam travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Vietnam who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Vietnam
Chat with a local specialist who can help organize your trip.

Ashley Nguyen

(73 reviews)
Vietnam Travel Agent based in Hanoi
Recent traveler reviews for Ashley:
"Ashley did an outstanding job in putting this trip together." - by Darcy, Feb 13, 2025 · see review
"Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam." - by Daniel, Feb 13, 2025 · see review
"Our Thailand vacation was amazing, and I am so grateful for the help of Ashley from Kim Kim for her work on all of the logistics to make sure that everything went seamlessly." - by Steph, Feb 12, 2025 · see review

Hien Do

(69 reviews)
Vietnam Travel Agent based in Vietnam
Hien specializes in: luxury tours, foodie tours, adventure, honeymoons, family vacations, MICE
Recent traveler reviews for Hien:
"KimKim paired us with Hien at Realistic Asia, who organized a fantastic six day, five night customized adventure for us." - by Howard, Feb 10, 2025 · see review
"We used Realistic Asia (Hien)." - by David, Feb 3, 2025 · see review
"Hien is the ultimate agent." - by Robert, Jan 31, 2025 · see review

Huyen Nghiem

(39 reviews)
Vietnam Travel Agent based in Hanoi, Vietnam
Huyen specializes in: Classic Highlight Tours, Cutural Tours, Active Tours, Luxury tours, Food Tour, Family Vacation, MICE, Adventure Tours, Biking tours, Trekking Tours
Recent traveler reviews for Huyen:
"Huyen was very accommodating of any changes we wanted to make to our itinerary (which were minimal bc it was so well planned) and very responsive." - by Sara, Jan 9, 2025 · see review
"Huyen was great to work with – accommodating and flexible." - by Cecilia, Jan 6, 2025 · see review
"Appreciated having Huyen on the ground as a resource pre-planning and in country." - by Carol, Dec 18, 2024 · see review

Long Dao

(39 reviews)
Vietnam Travel Agent based in Vietnam
Long specializes in: adventure tours, luxury tours, family vacation, honeymoons, cultural tours, foodie tours, beach breaks
Recent traveler reviews for Long:
"We absolutely loved our trip to Vietnam and Long planned it perfectly." - by Liz, Dec 7, 2024 · see review
"Long, our travel coordinator/local specialist, was exceptionally helpful and responsive from start to finish." - by Yulianti, Nov 24, 2024 · see review
"From the beginning of planning, Long was incredibly responsive and helpful to pull the trip together." - by Shannon, Nov 19, 2024 · see review

Dat Nguyen

(38 reviews)
Vietnam Travel Agent based in Hanoi
Dat specializes in: adventure, culture and history, culinary tours, local immersion, nature escapes, beach breaks, honeymoons
Recent traveler reviews for Dat:
"Thank you to Dat and the Realistic Asia team (especially Mr." - by Julia, Nov 25, 2024 · see review
"Dear Dat We wish you a fast recovery; Note that we keep a great memory, much appreciated from all: the program, the guides, the drivers, the choice of excursions, the activities, the hotels and restaurants were perfect." - by GILBO, Apr 22, 2024 · see review
"From the very beginning Dat took into account all our requests for our trip with our 2 daughters." - by Claire, Apr 14, 2024 · see review

Camellia Nguyen

(36 reviews)
Vietnam Travel Agent based in Hanoi
Camellia specializes in: Soft adventures, trekking, cycling, tailor-make specialist
Recent traveler reviews for Camellia:
"From the moment a thought was planned Camellia planned our trip and communicated every small detail perfectly, from a small idea of ours a 17 day trip through Vietnam and Cambodia was formed." - by Pamela, Jul 5, 2024 · see review
"The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan." - by Patricia, Nov 28, 2023 · see review
"Really recommend working with Camellia too." - by John, Sep 7, 2023 · see review

Trang NGUYEN

(35 reviews)
Vietnam Travel Agent based in Hanoi, Vietnam
Trang specializes in: Classic Highlight Tours, Cutural Tours, Active Tours, Luxury tours, Food Tour, Family Vacation, MICE, Adventure Tours, Biking tours, Trekking Tours
Recent traveler reviews for Trang:
"We had the best trip in Vietnam for two weeks with Trang's expert help and guidance." - by julie, Dec 19, 2024 · see review
"Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp." - by Shana, Dec 12, 2024 · see review
"Trang was fantastic from the planning to checking in with us and making adjustments as we went." - by Kate, Dec 1, 2024 · see review

Lacey Ngo

(32 reviews)
Vietnam Travel Agent based in Hanoi
Lacey specializes in: Honeymoon, Family, Couple Experience
Recent traveler reviews for Lacey:
"Before our trip, our planner, Lacey, made it easy." - by Anna, Jan 17, 2025 · see review
"We have had the most amazing trip through Thailand, courtesy of Lacey at Kim Kim and the local team at Exotic Voyages she used." - by William, Jan 11, 2025 · see review
"I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans." - by Robert, Nov 29, 2024 · see review

Doris Bui

(31 reviews)
Vietnam Travel Agent based in Hanoi, Vietnam
Doris specializes in: Classic Highlight Tours, Cutural Tours, Active Tours, Luxury tours, Food Tour, Family Vacation, MICE, Adventure Tours, Biking tours, Trekking Tours
Recent traveler reviews for Doris:
"Doris provided a memorable itinerary for our trip." - by Stephanie, Feb 8, 2025 · see review
"I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience!" - by Trenton, Feb 4, 2025 · see review
"Our short trip was amazing, we asked Doris for a relaxed yet adventurous trip around the Mekong Delta and the activities she planned for us were perfect." - by Cecilia, Jan 31, 2025 · see review

Minh Nguyen

(30 reviews)
Vietnam Travel Agent based in Vietnam
Minh specializes in: Soft adventures, trekking, cycling, tailor-made trip planner
Recent traveler reviews for Minh:
"Our planned Minh did a very nice job communicating with us and guiding us to an excellent 9 day long trip Hanoi to Saigon, including Minh Binh and Halong Bay." - by Garth, Jan 8, 2025 · see review
"Minh and his team were extremely responsive both before and during the trip." - by Jesús Ángel, Jan 2, 2025 · see review
"We had such a wonderful experience working with Minh while planning our trip to Vietnam." - by Claire, Dec 6, 2024 · see review

Shona Zhang

(20 reviews)
Vietnam Travel Agent based in Japan
Recent traveler reviews for Shona:
"We had 5 family members in our group ranging from 13 yrs old to 86 yrs old and Shona did an incredible job planning the trip for us." - by Cathy, Jan 13, 2025 · see review
"I went into kimkim and my local specialist Shona blind." - by Meredith, Dec 22, 2024 · see review
"We had a fantastic time in Japan and owe it all to Shona and the KimKim team." - by Joseph, Nov 21, 2024 · see review

Ha Dinh

(16 reviews)
Vietnam Travel Agent based in Hanoi
Ha specializes in: family holidays, romantic trips, classic and culture, adventure, culinary tours, arts and heritage, local villages, nature
Recent traveler reviews for Ha:
"Our tour director, Ha, was excellent at creating a tour that met our interests perfectly." - by Colin, Nov 7, 2024 · see review
"Kim Kim did a super job (thank you, Ha!" - by Abigail, Mar 29, 2024 · see review
"Ha was very attentive and helpful." - by Cheri, Jan 2, 2024 · see review

Alex Nguyen

(9 reviews)
Vietnam Travel Agent based in Hanoi
Recent traveler reviews for Alex:
"We booked our honeymoon to Vietnam through Kim Kim with Alex." - by Allison, Jan 25, 2024 · see review
"Alex was extremely responsive and helpful in planning our trip, as well as during the trip to help make last minute changes to accommodate things we wanted to add." - by Kathy, Jan 6, 2024 · see review
"We recently returned from an 18-day customized trip to Vietnam with Alex from Realistic Asia, and I cannot express enough how phenomenal and carefree the experience was." - by Christina, Dec 14, 2023 · see review

Lucy Do

(8 reviews)
Vietnam Travel Agent based in Vietnam
Lucy specializes in: family tours, beach vacations, culture exploration, solo travelers, adventure holidays, honeymoon, historical tours, culinary, trekking and nature
Recent traveler reviews for Lucy:
"Lucy was fabulous." - by Vicky, Feb 12, 2025 · see review
"Lucy curated the perfect tour for us and spent a long time with us getting it just right." - by Shannon, Dec 2, 2024 · see review
"They connected us with Lucy at Realistic Asia for our trip to Vietnam." - by Mae Lee, Dec 2, 2024 · see review

Kien Nguyen

(7 reviews)
Vietnam Travel Agent based in Hanoi
Recent traveler reviews for Kien:
"Kien our booking specialist was very helpful, responsive and helped us plan a great trip to Thailand while answering our many questions and being very patient with us." - by Nicole, Feb 9, 2025 · see review
"Kien did an AMAZING job planning this trip." - by Jenny, Jan 9, 2025 · see review
"my agent, Kien , did a wonderful job planning this trip for us." - by Jessie, Jan 10, 2024 · see review

Hoa Tran

(4 reviews)
Vietnam Travel Agent based in Hanoi Vietnam
Hoa specializes in: Trip designer
Recent traveler reviews for Hoa:
"Hoa was with us thru the trip attentive and making sure we were comfortable and following the Kim Kim standards." - by Ximena, Feb 3, 2025 · see review
"Hoa did an incredible job planning a two week trip to Thailand for us!" - by Christie, Jan 26, 2025 · see review
"Hoa Tran was AMAZING!" - by Roger, Jan 8, 2022 · see review
Hoa's Favorite Itineraries:

Sunny Le

(4 reviews)
Vietnam Travel Agent based in Hanoi, Vietnam
Sunny specializes in: Honeymoon, Family, Leisure and Luxury
I started my career as a travel agent only by chance but then I found myself more and more falling in love with it. It helps fill my curious soul about the world outside that I have never seen before. I get lots of opportunities to visit new lands in the inspection trips and deeply learn about... read more

Tran Nhung

(3 reviews)
Vietnam Travel Agent based in Hanoi
I have a strong background in tourism with more than 10 years working as a travel consultant. Working in a complex environment with colleagues, partners, and travelers from diverse backgrounds has helped me develop tactful skills in communication and problem-solving. read more

Jeab Kwanchanok

(2 reviews)
Vietnam Travel Agent based in Thailand
Jeab specializes in: Classic Tour, Luxury Travel, Solo Travel, Family /Small Group, Culinary & Culture, Adventure Tour, Group Tour
Sawasdee ka! I’m Jeab, a proud Thai with a deep love for my country and a passion for travel. My journey in tourism spans over 20 years, beginning as a receptionist at a five-star hotel in Bangkok, where I gained invaluable experience meeting guests from around the globe. My enthusiasm for the... read more

More in Vietnam


Trip Reviews for Vietnam

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 450 ratings

Cambodia and Vietnam 12 day Tour
Vietnam | Feb 5 - Feb 16, 2025

Susana
Susana L.
Charlotte, NC | Reviewed on Feb 17, 2025
All local guides and drivers did a wonderful job. They work out of their way to help us. Especial Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi were very accommodating. Read more

All local guides and drivers did a wonderful job. They work out of their way to help us. Especial Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi were very accommodating.

Hotel Reviews
Shinta Mani Angkor
Siem Reap

I would give it a 5 star if it has an elevator. The floor was not very smooth and easily tripped if not paying attention. The shower door is not enclosed and it’s easily get the whole bathroom wet. We had issues with the air condition, but the problem was fixed pretty fast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Given that it does not have an elevator and the bathroom door needs to be replaced.
Almanity Hoi An Wellness Resort
Hoi An

This is the worse hotel of the whole trip. The rooms we got were at the very end of the building. They were a bit outdated and with the construction next door, and the dust around, we are happy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was clean but I would not say super comfy.
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

This place has a lot of characters. It’s a retreat and we love to spend more time here. The only thing missing is outlets by the coffee/tea makers. It’s a little inconvenience, but we worked with it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravelle Saigon

This is not a five star hotel. We have seen better hotels around.

Authenticity & Character
Not a lot of character that the hotel offers.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Authentic Mekong Delta Tour By Luxury Speedboat
Authentic Mekong Delta Tour By Luxury Speedboat
Ho Chi Minh City

It was good that we can see the Mekong river and the delta area, good experience visiting someone’s home and eat a home cooked meal. Visiting to the orphanage was wonderful and the small temple and the wet market we all enjoyed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City

Time is never enough. Wish we could have more time to see the museums.

Food
Guides, Drivers and Staff
Transport
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

Dinner takes way too long, food was not what we expected. We wanted upscale Vietnamese food, that are simple and healthy. We didn’t choose this restaurant, we went because KimKim recommended this and we thought was included in our tour. The schedule says on the last day, breakfast and dinner were included, but we had to pay for this dinner, which was too expensive and the kind of food we did not enjoy. The table next to us were loud, the music the played was not songs from the 90’s. No class!

Quality of Experience
Food
Guides, Drivers and Staff
Poor driver had to come after 3 plus hours to pick us up.
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I do not understand why we had this. It was good that we didn’t have to stand in line and got out of the airport in no time.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

This is what we came to see, beautiful, serene. Wished we could spend more time here.

Quality of Experience
Guides, Drivers and Staff
Vibol is very knowledgeable about the history and culture of Cambodia.
Transport
Driver was very attentive. Besides cold water and cold wet towels, he cleans the van every time we were sight seeing.
Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Feb 20, 2025

Dear Susana,

Thank you for your kind words! We're delighted to hear that you had a wonderful experience with our local guides and drivers. Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi will be thrilled to know that their efforts made your trip even more special. Your appreciation means a lot to us, and we hope to welcome you on another adventure soon! 😊

Best regards,
Long

Make the most of your trip
Vietnam | Jan 30 - Feb 10, 2025

Sandra
Sandra K.
Bellingham, WA | Reviewed on Feb 14, 2025
Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole. Read more

Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole.

Hotel Reviews
Au Lac Charner Hotel

Au Lac Charner puts you right in the heart of things. You need to be prorated the chaos that is Saigon - the scooters, the blocked sidewalks, it’s amazing and terrifying. It’s not the fanciest but we enjoy it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue

This is a beautiful hotel, like a grand old lady. Impeccable in style with a staff to match. Topped off by being in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

The boat and staff were very nice. Being booked in the suite (one of two in the boat) totally made our one night stay. So happy we chose a smaller boat just 30 people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This is a nice hotel (the second one we stayed in while visiting HCMC). It is very “western” like so we are a bit torn in our review. Our first 3 nights were in the Babylon Premium Resort and Spa that we booked outside of KimKim. We liked the location of that hotel better but you have to prefer to be right in the mix. La Siesta was more sedate, fancier and had a lovely breakfast spread. It really depends what you are looking for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vespa Adventure: Street food after dark
Vespa Adventure: Street food after dark
Ho Chi Minh City

This was fantastic. Our guide, Heidi, was energetic and fun! Our drivers were great and it was a fun evening. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
I’m
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

This was a fun and very full day of new experiences. John did a great job!

Ancient Town Walking with Street Food Tasting
Ancient Town Walking with Street Food Tasting
Hoi An

Tien was fabulous. We really had a good adventure and ate very well. You must try iced coconut coffee at her favorite spot!

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Vietnam
A half day exploring the historic Ho Chi Minh city
A half day exploring the historic Ho Chi Minh city
Ho Chi Minh City

We had a great time with John. He shared his knowledge of the city with us and we enjoyed our time with him.

Quality of Experience
LOL
Food
The restaurant for lunch was nice and introduced us to a few local dishes. We were surprised when we had to pay the the beers we drank during lunch. Given that we had spend thousands on our tour with KimKim, it was a surprise to have to pay the equivalent of a few US dollars for our beverage of choice.
Guides, Drivers and Staff
Transport
Hoi An to Hue
Hoi An to Hue
Vietnam

It was pouring rain this day. We had a great driver and it was wonderful to have Tien, our guide, with us for the 4 hour drive.

Guides, Drivers and Staff
Transport
Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)
Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)
Vietnam

The weather made the activities a bit challenging. The kayak trip was poorly supervised - not sure how just one person is supposed to take one group swimming and the other part of the group to the beach. The kayaks were wet when we got in them and we only got wetter. The hot ginger tea on the way back to the boat sure hit the spot.

Quality of Experience
Guides, Drivers and Staff
Transport
Hue Heritages
Hue Heritages
Vietnam

So much to see in this city. We enjoyed it more than we were expecting. The schedule was great, a nice mix of walking and being driven (plus a dragon boat ride)

Quality of Experience
Guides, Drivers and Staff
Transport
Koi
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

This was a fun afternoon/early evening. Our guide, Chuong, was a lot of fun. He took us to some great spots we would never had dared enter to try some local (delicious) Hanoi dishes. Strange again that we had to pay $5 USD for two beers when spending thousands on our tour.

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen

Ashley did an outstanding job in putting this...
Vietnam | Jan 4 - Jan 19, 2025

Darcy
Darcy F.
Canada | Reviewed on Feb 13, 2025
Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!
Read more

Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!

Hotel Reviews
Silverland Mây Hotel

Very clean and great location. Their breakfast and afternoon tea was excellent. The staff were very accommodating and provided excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

Very unique and memorable stay. Very clean and this place was one of our highlights for the trip.

The Saga Hotel Hoi An
Hoi An

Very nice hotel and the staff were excellent. Very clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solaria Hotel Hanoi
Hanoi

The staff is what what made this hotel even though getting into this hotel was interesting with traffic congestion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'Gloria Cruise
Ha Long
Saem Siem Reap Hotel
Siem Reap

Excellent property and I would stay here again. Great staff and very clean.

Authenticity & Character
Location
You could hear the noise from the beer garden near by at night. Our room was not facing that area so it wasn’t a big issue.
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 14, 2025

Dear Darcy,

Thank you so much for your wonderful review and your New Year wishes!

We're also thrilled that you had such a positive experience with all of our tour guides, and especially pleased to hear that Johnny's knowledge and personality made such a memorable impact on your trip. We'll be sure to pass along your compliments to him.

Thank you again for choosing KimKim. We're so glad you had an excellent trip overall, and we look forward to assisting you with your future travel plans!

Sincerely,
Ashley

Immersion in Vietnam History, Culture and Food, Kimkim made it SO easy!
Vietnam | Feb 4 - Feb 12, 2025

Daniel
Daniel F.
Atlanta, GA | Reviewed on Feb 13, 2025
Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip... Read more

Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip is transfers, especially when in a country that is not familiar. KimKim (Realistic Asia) arranged everything for us, selecting local tour companies, and all went smoothly. The greatest joy of travel is to be immersed in the culture of the destination. The guides that KimKim selected for our trip were excellent and exceeded our high expectations. We were met in Hanoi Airport by Haley , who met our delayed flight with a smile and delivered us by private vehicle to Hanoi Pearl Hotel. Along the way, she helped introduce us the ways of Hanoi. Our first morning in Hanoi, we had a free day, and found a cooking class on our own. The next day, we were met by Sunny, a guide with Realistic Asia, who conducted a private tour of the Hanoi country side and farms by a 1970 Russian jeep. Ashley suggested the Water Puppet show, which was excellent. The following day, we were met by Dat, a guide of Realistic Asia, and his driver, for our trip to Ha Long Bay, first for the scenic seaplane flight (recommended by Ashley), then we boarded the Orchid Trendy cruise ship for an overnight trip to the bay and the caves at Cat Ba Island. Dat met us upon our return for a drive back to Hanoi Airport. Since we had time before our flight, Dat offered to show us an interest of our choice. We chose the Museum of Ethnology, an amazing place to learn of the 53 ethnic groups of Vietnam. Dat provided in-depth information, better than a museum tour guide. He then delivered us to Hanoi airport for our flight to Hue, where we were met by Trinh, of Realistic Asia, and her driver, who delivered us to the Pilgrimage Village resort, outside of the city. The next morning, Trinh guided us around the Citadel, the Imperial Palace the back streets of Hue, and a river tour on a Dragon Boat. That evening, we were dinner guests at Ngoc Son Residency, a special place that is not available outside of KimKim/Realistic Asia. The next day, we were met by Laura (Phuc) of Realistic Asia for our drive to Hoi An, where we spent the afternoon touring the city on foot. The next day, we enjoyed a private Vespa tour of the country side with Vespa Adventures, suggested by Ashley. In the evening, we attended the Teh Dar show in the Bamboo Theater, suggested by Ashley. It was an amazing acrobatic and musical depiction of tribal highland Vietnam birth, life and death. On our last day, the driver delivered us to Da Nang airport, where our KimKim tour was finished. In summary, KimKim/Ashley did an excellent job planning our trip, and procured the guide services that provided guides that were outstanding in every way. They adapted their tours around our requests wherever possible. They spoke excellent English, and we thoroughly enjoyed their company, in addition to their knowledge of the culture, food, and history of Vietnam overall, and specifically the locale that we experienced. The suggested extra experiences (water puppets, scenic plane, Ngoc Son dinner, Teh Dar show) added to our unique experience. We would not have been immersed in Vietnam as thoroughly as we were, if not for Ashley and KimKim. Thank you.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 14, 2025
Dear Dan & Elizabeth, Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam. We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable. We're especially pleased that you enjoyed the... Read more

Dear Dan & Elizabeth,

Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam.

We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable.

We're especially pleased that you enjoyed the unique experiences suggested. These are the types of authentic and unforgettable moments that we strive to create for all our travelers.

Your feedback is incredibly valuable to us, and we will be sure to share your kind words with me and the entire team. We hope that you'll consider traveling with KimKim again in the future, and we look forward to helping you create more amazing memories around the world!

Sincerely,
Ashley

Fabulous
Vietnam | Jan 4 - Jan 17, 2025

Rhina
Rhina B.
Seattle, WA | Reviewed on Feb 11, 2025
I had an amazing experience with all the touring. Our tour guides are very accommodating and most are on time. They respected our time and they made sure to take a photo of us, I’m guessing this is a proof that we got picked up and dropped off 😊
The only comment and recommendation I have for the tour is to let the travelers know that there are shops in the tour area and that cash must to have as there is no ATM machine or use of credit cards available in the tour area/ destination....
Read more

I had an amazing experience with all the touring. Our tour guides are very accommodating and most are on time. They respected our time and they made sure to take a photo of us, I’m guessing this is a proof that we got picked up and dropped off 😊
The only comment and recommendation I have for the tour is to let the travelers know that there are shops in the tour area and that cash must to have as there is no ATM machine or use of credit cards available in the tour area/ destination.
Overall the tour is phenomenally beautiful.

Hotel Reviews
The Quart Ruamrudee
Bangkok

The only comment I had was that the shower door doesn’t closed all the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There’s not that many places to eat but there’s a small business center that has a good massage.
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

The location is great for night walks, dine in and also massage. The hotel was very accommodating, they even let us use the bathroom and pool even after we checked out to change from out water trip adventure.

Authenticity & Character
Location
Staff
The front desk short lady
Cleanliness & Comfort
Hanoi Matilda Hotel
Hanoi

Very clean and sophisticated design. On spot massage and the front desk staff Micheal made are stay even more satisfying and comfortable even for only night. We wished we had stayed longer but we had a drive to Halong Bay. ATM outside- very convenient. Restaurant and shops surrounding. The only thing is the traffic, because it’s a busy area and the street are narrow.

Authenticity & Character
Location
Staff
Micheal- he went above and beyond. Our expectations were high met and he was exemplar. Employee like him deserves to be recognize.
Cleanliness & Comfort
Kokotel Krabi Ao Nang

Accessible to main strip and the beach where the day trips for island hopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
King Fivitel
Da Nang

The hotel is located in the Main Street which is busy and a busload of guys are happened to there when we were staying. First, they made a mistake giving us a wrong reservation room which they moved us to another room that smells smoke. The hallway is very narrow and small so while waiting for the elevator you can hear the conversation from all the rooms adjacent to the elevator. I like the most was the bathroom that has a window view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Journey Halong Cruise

You can tell the ship/boat is aging but they kept it clean and organized. The 17 crew member and the manager/captain done a tremendously well on the journey. The captain/ manager is well English and well spoken, he is very knowledgeable about the tour and history. Very accommodating to request and mandate. Some diverse groups are stubborn but he was able to hold his guard well and kept it up as planned. The only thing that I can see is that was a constant concern and struggle with the crew’s are getting everyone a hot water request and getting the coffee hot and ready on time. This is something to improve to the services needed in the journey to make everyone happy and comfortable drinking their coffee. 😊 especially in very cold morning and night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Feb 11, 2025

Hi Rhina,

Thank you so much for your thoughtful feedback. I'm thrilled to hear that you had such a wonderful time during the trip. It was truly a pleasure to assist you!

Best regards,
Tina