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active 15 hours ago

Leny Vergara

Hello! I'm Leny. Travel is my passion, and if you're anything like me, you believe the best adventures happen off the beaten path. Japan is the first country I lived in, and I fell in love with it. It's rich in culture, a paradise for foodies with consistently high-quality cuisine, and I adore speaking the language and even singing Japanese songs. There are countless places to explore.

My goal is to guide you through the Land of the Rising Sun, creating journeys that ignite your sense of wonder. Planning your travels with me means more than just booking flights and hotels—it's about crafting unforgettable moments. I pay attention to every detail, ensuring every part of your journey is as special as you are. I'm excited to start our adventure together!

How did you get involved in travel?

"My wanderlust began with living abroad, and the first country I called home was Japan. I spent four enriching years there before returning to Manila, then moving to Vietnam, and Bangkok, and eventually finding my way back to Japan.

Driven by a dream to see as much of the world as possible, I've visited 30 countries and counting. These travels have been a blend of adventure, cultural immersion, and exploration, seeking out the finest in landscapes, cities, restaurants, and island-hopping destinations. Beyond my personal travels, my passion for culture, food, and exploration has blossomed. It's fueled my love for travel and inspired me to create dream itineraries for clients, sharing my enthusiasm for unforgettable experiences."

Please share a unique travel experience you will never forget.

"It isn't easy to name just one unique travel experience, as my travels have taken me to so many incredible places. Here are a couple that stand out:

Safari in South Africa was unlike anything I've ever done. Seeing wild animals up close was so exciting. And I'm happy to say I've already spotted three of the Big 5.

Then, waking up early for a sunrise adventure at Mount Batur in Indonesia was totally worth it. Riding up the mountain in a bumpy Jeep got my heart racing, but the view at the top was unbelievable. Watching the sunrise above the clouds was just incredible.

Rio de Janeiro is such an amazing city! Its vibrant culture, stunning beaches, and iconic landmarks like Christ the Redeemer truly amazed me. The friendly and helpful people made my experience even more special. One highlight was taking a Harley Davidson tour, including an interesting ride through the Favela during the day. Experiencing real Churrasco while watching Sugar Loaf Mountain was unforgettable. Exploring the lively streets and relaxing on the beautiful beaches at Barra and Ipanema created memories that will stay with me forever. Rio is absolutely unforgettable!
"

Leny is part of the following groups: Japan Travel Agents, Japan Family Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Leny

Leny was fantastic prepping for the trip. Aft...
Japan | Oct 25 - Nov 10, 2025

Kevin
Kevin M.
Chicago, IL | Reviewed on Dec 11, 2025

Leny was fantastic prepping for the trip. After numerous live calls we adjusted our itinerary to our needs and timing. Leny was patient and made all the necessary adjustments. The trip was fantastic and every day we had a text outlining our day and travel. Just an awesome experience and Leny was the best

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Dec 11, 2025

Hi Kevin,

I hope you’re settling in nicely. Thank you so much for your kind words. It was a pleasure helping you shape the trip and fine-tune the itinerary, and it was great working with you throughout the planning process. I’m really glad the daily updates and arrangements made everything smooth and enjoyable. I appreciate your trust, and I’m happy to hear you had such a wonderful experience. I look forward to helping you with your future Japan trip.

Warm regards,

Leny

First-Time Solo Traveler in Japan: Effortless and Unforgettable!
Japan | Oct 22 - Nov 4, 2025

Kristi
Kristi R.
Ashburn, VA | Reviewed on Dec 09, 2025
What an incredible experience! As a first-time female solo traveler in Asia, I couldn’t have asked for a smoother, more enjoyable trip. The Kimkim team was fantastic, and a huge shoutout to Leny, my amazing Kimkim agent, who was always just a message away with helpful insights, restaurant suggestions, and even quick itinerary tweaks while I was in Japan. Truly a godsend!
My journey took me through Tokyo, Hakone, Kyoto, Takayama, Kanazawa, and back to Tokyo over the span of two weeks. The big...
Read more

What an incredible experience! As a first-time female solo traveler in Asia, I couldn’t have asked for a smoother, more enjoyable trip. The Kimkim team was fantastic, and a huge shoutout to Leny, my amazing Kimkim agent, who was always just a message away with helpful insights, restaurant suggestions, and even quick itinerary tweaks while I was in Japan. Truly a godsend!
My journey took me through Tokyo, Hakone, Kyoto, Takayama, Kanazawa, and back to Tokyo over the span of two weeks. The big cities were so much fun to explore—especially with the thoughtfully chosen hotels that made each stay comfortable and convenient. The smaller towns gave me a completely different perspective on Japanese culture that I never would have discovered on my own.
Every hotel was excellent, the food was out of this world, and the tours were exactly what I hoped for—most ended up being private, which made everything feel so personal. The tour guides were incredible and really brought each destination to life.
If you’re a female solo traveler wondering if this is doable—it absolutely is! Kimkim made it stress-free and enjoyable from start to finish. 10/10 would recommend, and I’m already planning my next trip to Japan!

Hotel Reviews
Hyatt Regency Tokyo
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Matsuzakaya Honten
Kanagawa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Really such a fantastic location to get anywhere you need in Kyoto and beyond. In the center of it all!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Hida Takayama
Takayama

The public baths are a huge win! What a great hotel and location. But beware, there are a LOT of tours that stay here too, so there tend to be long wait times to the elevators or breakfast in the mornings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Sanraku Kanazawa
Kanazawa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hotel Tokyo
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Tokyo
Quality of Experience
Food
Guides, Drivers and Staff
Ken was a great tour guide and made the experience so fun and personal! 10/10 for Magical Trip
Transport
Ghibli Museum & Ghibli Film Appreciation Bus Tour (Round Trip from Shinjuku)
Ghibli Museum & Ghibli Film Appreciation Bus Tour (Round Trip from Shinjuku)
Tokyo

As a huge Studio Ghibli fan, visiting the museum was an absolute dream come true. My tour guide, Michico, was incredible—so knowledgeable and passionate, and it made the experience even more special knowing she was a fellow Ghibli fan. She was truly a highlight of the trip! The museum itself is something beyond words—magical, whimsical, and full of surprises. It’s a must-visit for any Ghibli lover. I spent hours exploring, letting my inner child lead the way, and loved every minute of it.

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone

Hakone is a beautiful and fun destination, but I realized that traditional ryokans aren’t for me. While the experience is unique and deeply rooted in Japanese culture—complete with traditional clothing and footwear—I personally found it a bit uncomfortable. For travelers who want an authentic cultural stay, I highly recommend trying a ryokan at least once. However, if you prefer familiar comforts, this experience might push you out of your comfort zone and could feel a little stressful. The site itself was amazing and the staff incredibly attentive.

Quality of Experience
Guides, Drivers and Staff
Transport
Kimono wearing and Tea ceremony (Sado) in Kyoto (Private)
Kimono wearing and Tea ceremony (Sado) in Kyoto (Private)
Japan

I can’t rave enough about this Tea Ceremony experience! The women running the tea house were incredibly kind and generous with their time. What was supposed to be a 30-minute visit turned into an hour and a half of conversation, laughter, and exchanging stories with the staff. This was truly the highlight of my entire trip—an authentic, heartfelt experience that I’ll never forget. If you’re considering it, don’t hesitate. I recommend it 100%!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto

My tour guide, Ayuri, was absolutely amazing! I loved this entire tour—it gave me the chance to see areas that most travelers overlook because of the usual “tourism blinders.” Ayuri’s knowledge and passion made the experience unforgettable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Authentic Sumo Experience in Tokyo with Chanko-nabe Lunch
Authentic Sumo Experience in Tokyo with Chanko-nabe Lunch
Tokyo

Wow, wow, wow—this experience was absolutely amazing! Learning about sumo wrestling directly from retired sumos was unforgettable, and then having them cook a delicious lunch for us? How cool is that! The sumos were hilarious, passionate, and so eager to share the history and culture of the sport. After the meal, we even practiced and had a match in the ring with them—which was hysterical fun and such a unique memory. 10/10 recommend, especially because our tour guide, Mayu, was so personable and an excellent translator, making the whole experience seamless and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Dec 10, 2025

Hi Kristi,

I hope you’ve settled in nicely after your trip. Thanks so much for taking the time to share your feedback — I really appreciate it. It makes me happy to hear that you had such a wonderful experience traveling solo in Japan.

I’ll make sure to pass your kind words on to my team and our partners as well. They’ll be glad to know their efforts helped make your journey special. If there’s ever anything you’d like to explore again in Japan or anywhere else, I’d be more than happy to help.

Warm regards,
Leny

The trip was great - seamless and a lot of on...
Japan | Nov 23 - Nov 29, 2025

A
Alex H.
United Kingdom | Reviewed on Dec 07, 2025
The trip was great - seamless and a lot of on the ground help once we got to Japan. We had fun learning about the metro system and generally walking all over. And some of the guides were terrific. The Kyoto visit was by far the most incredible part of the week. Thanks for your help! Read more

The trip was great - seamless and a lot of on the ground help once we got to Japan. We had fun learning about the metro system and generally walking all over. And some of the guides were terrific. The Kyoto visit was by far the most incredible part of the week. Thanks for your help!

Hotel Review
Patina Osaka
Osaka

Absolutely amazing! Brand new, right on Osaka Castle... A little walk to the metro but not bad. Breakfast was incredible. We will definately stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto

Incredible. the guide Akira Itoh was knowledgable and very friendly. An incredible visit!

Quality of Experience
Food
Tofu lunch was a bit boring
Guides, Drivers and Staff
Transport
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Tokyo

Very neat learning about this neighborhood. The guide Michiko Aoyama was incredible - she was tireless and took us all over, to all the alleys of the neighborhood finding millinium old shrines. Great tour! And wonderful tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Dec 08, 2025
Hi Alex, Welcome back home! I hope you're settled in nicely.
I’m very glad to hear you enjoyed the trip and that everything went smoothly once you arrived in Japan. It’s great that you and your son embraced the metro system and explored on foot—that’s one of the best ways to experience local life.
I’m also happy to hear Kyoto was a highlight and that some of the guides made the experience memorable. During the Arashiyama tour, the traditional vegetarian Buddhist lunch is intentionally... Read more

Hi Alex,

Welcome back home! I hope you're settled in nicely.
I’m very glad to hear you enjoyed the trip and that everything went smoothly once you arrived in Japan. It’s great that you and your son embraced the metro system and explored on foot—that’s one of the best ways to experience local life.

I’m also happy to hear Kyoto was a highlight and that some of the guides made the experience memorable. During the Arashiyama tour, the traditional vegetarian Buddhist lunch is intentionally simple and natural, reflecting the philosophy of shojin ryori, which focuses on balance, purity, and appreciation of seasonal ingredients. This approach is very different from standard cuisine, yet it provides a meaningful cultural experience.

Thank you again for sharing your feedback. It was a pleasure planning this father-and-son journey with you. If you ever return to Japan or explore another destination, I’d be happy to help again.

Best regards,
Leny

Not the best
South Korea | Nov 29 - Dec 1, 2025

B
Bryn P.
Kennesaw, GA | Reviewed on Dec 04, 2025
When we arrived to Seoul, we were supposed to have a 4 hour tour coming straight from the airport. However, it was 6.5 hours and we only did 2 of the 5 things listed on the itinerary before forcing to call it quits due to the young children in our group. This day was very poorly planned. We got to the lunch spot, bought a few different items, and were ready to go, but we were told we needed to stay put and wait for 30 minutes until our guide and driver had time to enjoy their lunch. This was... Read more

When we arrived to Seoul, we were supposed to have a 4 hour tour coming straight from the airport. However, it was 6.5 hours and we only did 2 of the 5 things listed on the itinerary before forcing to call it quits due to the young children in our group. This day was very poorly planned. We got to the lunch spot, bought a few different items, and were ready to go, but we were told we needed to stay put and wait for 30 minutes until our guide and driver had time to enjoy their lunch. This was a waste of our time. The guide also told us she’d reach out to her manager to see about a refund for the spots we were unable to hit and I have yet to hear back. If the cable car is known to have lines and you chose to not purchase tickets in advance, why would that not be the first stop?

The second day at the DMZ was amazing. Vincent was great.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Dec 06, 2025

Hi Bryn, thank you for your review, and I hope you’re settled in. I’m sorry for what happened on Day 1—we wish we had known during your trip so we could have fixed it right away. I’ll investigate this with our partner supplier. I’m glad you enjoyed the DMZ tour with Vincent. Thank you, and I’ve reached out to you directly as well.

Warm regards,
Leny

Wonderful Japan in 2 weeks
Japan | Oct 12 - Oct 26, 2025

Mike
Mike M.
Canada | Reviewed on Nov 07, 2025
Leny and her team put together a fantastic two-week trip, let alone the destination itself was terrific.
Tokyo-->Hakone-->Kyoto-->Osaka-->Hiroshima-->Tokyo.
She listened to our particular tastes and gave us a first draft itinerary that was almost perfect. As the trip neared, she was able to accommodate last minute requests and re-jig some of the activities.
In our case, there were Foodie Tours in every city, accompanied by some local morning tours of different neighborhoods, walking...
Read more

Leny and her team put together a fantastic two-week trip, let alone the destination itself was terrific.
Tokyo-->Hakone-->Kyoto-->Osaka-->Hiroshima-->Tokyo.
She listened to our particular tastes and gave us a first draft itinerary that was almost perfect. As the trip neared, she was able to accommodate last minute requests and re-jig some of the activities.
In our case, there were Foodie Tours in every city, accompanied by some local morning tours of different neighborhoods, walking paths, and major attractions such as shrines, temples and bamboo forests. We had plenty of our own free time to go deep in neighborhoods and activities without the pace of a private guide.
The guides themselves were indeed great--they all spoke English well and were extremely polite and approachable.
All intra-Japan movement was either on private car, bullet train "Shinkansen", or the excellent metro system in Tokyo and Osaka.
Leny's team was with us 24/7 via a whatsapp group. We didn't really need any major correction during the trip, but they made sure that there was CONSTANT communication between them, our tour guides and drivers, and any were quick to ensure we had all vouchers and passes.
Highlights of the trip itself? Walking the neighborhoods of Tokyo--Shibuya is a must, Tsukiji Fish market for uber-fresh Sushi, Street aka Mario Karting in Akihabara, and Sumo exhibition. In Hakone, we spent a night in a quaint mountainside Honten, with our own private hot springs. Note that the food here is VERY local, so don't expect toast and eggs for breakfast. Kyoto is much more touristy, but also smaller and more intimate. A great walking city and of course the amazing Fushimi inari Taisha shrine is a must see.
In vibrant Osaka, another great food tour. It's also the jumping off point for a day-trip to Hiroshima.

Leny's team gave us GREAT hotels in each city, including a boutique hotel in Kyoto that used the be Nintendo's HQ--the Marufukuro.

With KimKim, everything is paid for in advance--all I needed was metro and spending money. And, of course, any meals not included.
Kudos Leny and KimKim. A great, in-depth experience in Japan where you will be captivated by the wonderful people, the collective culture, great food scene and rich history.

Hotel Reviews
Matsuzakaya Honten
Kanagawa

Very authentic--you are asked to wear your Kimono everywhere, including meals in the dining room. We had a private hot spring right in our backyard off the room. Sleeping on a mattress on the floor, the wonderful smell of incense everywhere, and a private garden are all part of the experience. The food is genuine Japan, fixed menu (at least it was for us). So make sure you are good with that.

Authenticity & Character
Up a mountain, nature all around, quiet, hot springs right on site.
Location
Staff
Cleanliness & Comfort
Marufukuro

Charming and original. A great boutique hotel located in a quiet neighborhood yet close to the riverbed and major restos and shopping. The staff is extremely friendly and attentive. Good, simple breakfast included, and very well appointed rooms. The Nintendo-history lounge is a must visit!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms, the beds, all the grounds.
The Okura Tokyo
Tokyo

This is a SIX star hotel, really. Located in the heart of Tokyo, across from the US Embassy. Walking distance to the Metro as well. It's uber luxe to the max.

Authenticity & Character
Location
Close to Metro
Staff
They greet you everywhere, super polite and accommodating.
Cleanliness & Comfort
It's a luxury hotel--of course it will be clean and immaculate.
InterContinental Osaka, an IHG Hotel
Osaka

This is also a five star hotel located in the city of Osaka. Right on the subway line, connected to lots of shopping and restaurants so you don't even need to go outside.

Authenticity & Character
Location
Right next to shopping, the subway, restos.
Staff
They will even call and HOLD the elevator for you, with a polite "Arigato"!
Cleanliness & Comfort
Beds were very comfortable; the room was cleaned daily. Super luxe and well appointed.
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Great foodie tour, centralized in one main area so not a ton of walking if that is a concern. Our guide was terrific and knowledgeable. Great foods as well, especially okonomiyaki.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo

Authentic, and fresh! This market is so much fun...lots of people, animation, and food to try!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Hiroshima & Miyajima in a Day: Private Bullet Train Adventure from Osaka
Explore Hiroshima & Miyajima in a Day: Private Bullet Train Adventure from Osaka
Osaka

A smooth bullet train from Osaka gets you here, to witness the history of the A-bomb. It's a must see, if only to understand the scale and impact that this had. Our guide was knowledgeable, and spoke great English.

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

You'll be tasting best of Japan in off-the beat and path locales. Sushi is at a small place where you stand and the chef makes it right there for you. All the prices for food were included in our tour. Plus--you get a general tour of Shibuya as well. This is a MUST SEE neighborhood. The throngs of young people are amazing, and of course the famous scramble!

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Sumo Practice Tour: Unveil Japan’s National Sport
Exclusive Sumo Practice Tour: Unveil Japan’s National Sport
Tokyo

Great guide who kept us informed about the history of Sumo, as well as how the practice was evolving during the course of the morning. We got a great seat if you get there early.

Quality of Experience
Guides, Drivers and Staff
Great english, very nice and knowledgeable
Transport
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone

Very authentic mountainside hotel. Private garden, hotspring in our garden, sleeping on the floor and they give you a kimono to wear the entire time--even at dinner and breakfast!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Nov 08, 2025

Hello Mike and Farla,

Thank you so much for the wonderful review! I’m so happy to hear you had such a great time in Japan and enjoyed the mix of food tours, local experiences, and hotels we picked together, as well as your own time exploring the cities. It was a pleasure planning this trip with you, and I’ll be sure to share your kind words with the team. I hope we can help you plan another adventure soon!

Sincerely,
Leny

Fantastic Trip to Japan
Japan | Oct 12 - Oct 27, 2025

Harold J
Harold J G.
Atlanta, GA | Reviewed on Oct 29, 2025
The trip to Japan was fantastic. Best of all was our local specialist Leny who was on top of every decision and need that we had. She remained in contact with us throughout the trip to make sure that things were running smoothly and to fix them if there was a glitch. She is absolutely great and anyone would be very lucky to have her as their specialist.
Our guides were all good on different levels. They were all enthusiastic and they all knew their stuff. One of them was hard to understand...
Read more

The trip to Japan was fantastic. Best of all was our local specialist Leny who was on top of every decision and need that we had. She remained in contact with us throughout the trip to make sure that things were running smoothly and to fix them if there was a glitch. She is absolutely great and anyone would be very lucky to have her as their specialist.
Our guides were all good on different levels. They were all enthusiastic and they all knew their stuff. One of them was hard to understand but the rest were fine. We would like to mention a couple of them (Ray who worked with Arigato Travel and took us on a food tour, Kazuyasu Hakata who took us to a beautiful waterfall, Aya who led us in Hiroshima, and Masa who drove us to Mt. Fuji). The hotels were all first rate except one (Candeo in Osaka) which was disappointing due to a surprising "we don't care" staff attitude. Candeo also had the smallest room, would not allow room charges, and had an overpriced restaurant. This was definitely an exception since everyone else in Japan and in every hotel was so nice. Two special events were the stay at the Japanese Inn (ryokan) and the Maiko dinner. Overall it was a terrific trip. Thanks, Leny.

Hotel Reviews
Matsuzakaya Honten
Kanagawa

The experience at this Inn is fantastic and well worth the out-of-the-way trip. We arrived late in the afternoon and would have enjoyed a few extra hours to enjoy the private insen (hot springs hot tub). They serve a wonderful, colorful, delicious dinner. Relax and enjoy the experience if you have the opportunity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Definitely worth the visit
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Great location. In the center of a very busy and active part of central Tokyo. Lots of people out all the time. Not noisy since the hotel starts on the 17th floor and goes up from there. The staff is good but the room is small. As usual for Japan the space is well allocated. Fine place to stay. Good breakfast with large buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Very nice room with excellent staff. Good buffet breakfast. If you order anything from the front desk, it is delivered to your room quickly and efficiently by a robot that rings your room bell, greets you, and leaves with "have a nice day." Worth the stay for the experience of the future.

Authenticity & Character
Location
Convenient at railway station.
Staff
Cleanliness & Comfort
Sheraton Grand Hiroshima Hotel
Hiroshima

Very large room. Lots of modern conveniences. Great breakfast buffet. Really nice stay in every way.

Authenticity & Character
Location
Near railway station.
Staff
Cleanliness & Comfort
Candeo Hotels Osaka The Tower
Osaka

Very disappointing. The only staff in Japan that was unfriendly and unhelpful. Hotel restaurant was very expensive and the staff there was not helpful. Would not even allow us to charge our meal to our room. Breakfast buffet was ok but not memorable. Also location is in the middle of a concrete jungle in Osaka--not much around the hotel.

Authenticity & Character
Location
Just large buildings in the area. Not convenient.
Staff
Had a "we don't care" attitude.
Cleanliness & Comfort
The Blossom Hibiya
Minato

The room was a bit small and the location is not central. The staff was very nice and friendly. Breakfast buffet was okay--not great but not bad.

Authenticity & Character
Location
Not much around the area.
Staff
Very helpful
Cleanliness & Comfort
Activity Reviews
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

We were not sure what to expect and we were surprised how great it was. The guide (Ray from Arigato Travel) took us to local restaurants in Tokyo that specialize in foods from other parts of Japan. Best sushi we had the whole trip. It was great fun and definitely recommend it.

Quality of Experience
Food was delicious and fun at the same time.
Guides, Drivers and Staff
Ray of Arigato Travel is a delight and enthusiastic.
Transport
on foot made it more fun as you see the neighborhood
Yanaka Historical Walking Tour in Tokyo's Old Town
Yanaka Historical Walking Tour in Tokyo's Old Town
Tokyo

Very old part of Tokyo is so different from the center of the city. Many quiet streets and also cemeteries. Very nice contrast and learned a lot. NIce guide.

Quality of Experience
Guides, Drivers and Staff
Transport
on foot but that is the only way to see the neighborhood
Full Day Kamakura & Yokohama Tour with English Speaking Guide (Private)
Full Day Kamakura & Yokohama Tour with English Speaking Guide (Private)
Tokyo
Quality of Experience
Worth seeing the Great Buddha statue
Guides, Drivers and Staff
Guide was very good.
Transport
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

Spent several hours watching the clouds over Mt. Fuji. Relaxing, fun, and well worth the time.

Quality of Experience
Guides, Drivers and Staff
Masa was the driver and it was delightful to spend the day with him.
Transport
Good driver and nice person.
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone

Definitely a highlight of the entire trip. Beautiful Japanese Inn with private onsen and delicious and colorful private dinner (Kaiseki). Totally not to be missed.

Quality of Experience
Amazing is a good word for this experience
Guides, Drivers and Staff
Masa was driver--excellent English and nice person.
Transport
by car--hard to get there otherwise
Traditional Tea Ceremony at Tondaya Machiya
Traditional Tea Ceremony at Tondaya Machiya
Kyoto

Delightful insight into old Japanese tradition. Loved the experience.

Quality of Experience
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Kyoto

Very special experience with Geisha (Geiko) who answered questions openly and gracefully. Another do not miss moment.

Quality of Experience
Sayonara Japan!
Sayonara Japan!
Japan

Ride to airport was efficient and uneventful. On time--no problem.

Full Day Hiroshima & Miyajima with English Guide (Private)
Full Day Hiroshima & Miyajima with English Guide (Private)
Hiroshima

An important visit certainly for Americans who share this historical moment with Japan. Moving and worthwhile. Miyajima is very pretty if a bit touristic.

Quality of Experience
Guides, Drivers and Staff
Aya was a wonderful and thoughtful guide.
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo

The group that was supposed to pick us up went to the wrong terminal and we waited over an hour. That was not fun after the long flight from the U.S.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Osaka Tour with English-Speaking Guide (Private)
Half-Day Osaka Tour with English-Speaking Guide (Private)
Japan

Osaka Castle is nice to see but the Meiji era museum was the best part of the day.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 29, 2025
Hi Harold, welcome back home. Thank you for taking the time to share your feedback. I appreciate that most of your comments were positive, and I also value your honesty in expressing your disappointment with the Candeo Hotel in Osaka. I’ll keep this in mind for future trip planning. Regarding the pickup on October 12th, we’ll review this thoroughly with our local partner. It would have been helpful to know about the issue upon your arrival so we could have assisted you immediately and... Read more

Hi Harold, welcome back home.

Thank you for taking the time to share your feedback. I appreciate that most of your comments were positive, and I also value your honesty in expressing your disappointment with the Candeo Hotel in Osaka. I’ll keep this in mind for future trip planning.

Regarding the pickup on October 12th, we’ll review this thoroughly with our local partner. It would have been helpful to know about the issue upon your arrival so we could have assisted you immediately and coordinated a solution with the transfer provider. My apologies for the inconvenience caused. We will investigate this matter in detail with our partner to understand what went wrong and ensure it doesn’t happen again.

Thank you again for giving us the opportunity to assist with your trip. We’ll share your feedback with both the Candeo Hotel and the transfer partner to help improve service quality moving forward.

Warm regards,
Leny

A 1 travel partners Leny /KimKim
Japan | Oct 6 - Oct 14, 2025

A
Anita D.
Los Angeles, CA | Reviewed on Oct 18, 2025
Leny /KimKim delivered an exceptional A 1 travel experience. I rate their company 5 stars.
Leny and team were my travel partners.
They designed a unique dream adventure to Japan and Korea.
There were so many bonus excursions and surprises!
The biggest surprise was a birthday cake presented by a Maiko.
I am forever grateful.
AD
Read more

Leny /KimKim delivered an exceptional A 1 travel experience. I rate their company 5 stars.
Leny and team were my travel partners.
They designed a unique dream adventure to Japan and Korea.
There were so many bonus excursions and surprises!
The biggest surprise was a birthday cake presented by a Maiko.
I am forever grateful.
AD

Hotel Reviews
Hotel Risveglio Akasaka
Tokyo

Great time

Authenticity & Character
Thanks very courteous
Location
Thanks
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

Magic made with Onsen

Authenticity & Character
Location
In room dinner and breakfadtv
Staff
Cleanliness & Comfort
Shizutetsu Hotel Prezio Kyoto Karasumaoike

Excellent 4 star Centrally located

Authenticity & Character
Location
Very nice helpful staff like Mr.Kong
Staff
Very caring staff
Cleanliness & Comfort
Clean
G2 Hotel Myeondong
Seoul

Mr.Kong and staff over and above accommodating

Authenticity & Character
Nice big room
Location
Clean good location
Staff
4 star luxury
Cleanliness & Comfort
Clean big spacious room
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 18, 2025

Hello Anita,

Thank you for sharing your lovely feedback! My team and I are so happy to hear that your birthday trip went wonderfully, and that the Maiko (Geisha apprentice) with the surprise cake made your trip even more special.. We’d love to assist you again with your next Japan or South Korea adventure.

Warm regards,

Leny

Japan Trip
Japan | Oct 1 - Oct 9, 2025

Cici
Cici L.
Los Angeles, CA | Reviewed on Oct 10, 2025
Since I was taking kids and parents (3 generations) to Japan for the first time and wanted to explore all over, having an expert help with the route and planning was perfect! Leny was great and nailed it with a good blend of guided tours, experiences, and self-exploration days. Loved having all the tickets and reminders communicated in WeChat. Everything was well organized. We can’t wait to return to Japan! Read more

Since I was taking kids and parents (3 generations) to Japan for the first time and wanted to explore all over, having an expert help with the route and planning was perfect! Leny was great and nailed it with a good blend of guided tours, experiences, and self-exploration days. Loved having all the tickets and reminders communicated in WeChat. Everything was well organized. We can’t wait to return to Japan!

Hotel Reviews
MIMARU Suites Tokyo Asakusa

Loved the location! So convenient for good food in every direction of Asakusa! Close to the subway and so convenient to jump on the Ginza line to go to Shibuya or Ginza. The family suite was spacious. The kids loved the tatami mats room!

Authenticity & Character
Location
Convenient
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone

This was a bit more traditional than I expected and both the public and private onsets were very small. The outdoor onsen had so many mosquitos that ate me alive. The dinner and breakfast were delicious!

Authenticity & Character
Location
The path to the open air onsen was hard to follow and mosquitos everywhere. No where to really walk around and enjoy nature
Staff
Cleanliness & Comfort
Control for mosquitos and one of the bathrooms in our room was broken. Hard to get ready as a family of 6 with 1 toilet.
MIMARU SUITES KYOTO SHIJO
Tokyo

Loved this hotel! Great location close to the subway, Nikishi market, food and shopping. 7-eleven conveniently close too! The family suite was great for my kids and parents. Spacious and had everything we needed and more. The kids loved the tatami room! Having a washer/dryer was convenient. The happy hour was awesome and the coffee/tea machine was a great perk. The kids loved the bingo game for gacha ball prize too. Would definitely stay at Mimaru again!

Authenticity & Character
Traditional kids games in the lobby
Location
Convenient
Staff
Cleanliness & Comfort
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 11, 2025

Hi Cici,

Welcome back home!
Thank you so much for your kind words! I’m so glad to hear that your family’s first trip to Japan was memorable and that the balance of tours and free time worked well for everyone. It was a pleasure planning your journey.

I look forward to helping you explore more of Japan on your next visit!

Warm regards,
Leny

The entire team was very supportive both befo...
Japan | Sep 14 - Sep 19, 2025

J
Joan C.
Chicago, IL | Reviewed on Sep 26, 2025
The entire team was very supportive both before and during our trip. We were very pleased. Our 1/2 day guide of Tokyo, Tatsuki, was extremely accommodating, full of information, and we appreciated the time we spent with him. Our other guides, one for the Shibuya crossing food tour and the other, Yuki, for our Tsukiji Fish Market tour were great as well. We will definitely recommend KimKim to others and will use you again for future travels. Read more

The entire team was very supportive both before and during our trip. We were very pleased.

Our 1/2 day guide of Tokyo, Tatsuki, was extremely accommodating, full of information, and we appreciated the time we spent with him.

Our other guides, one for the Shibuya crossing food tour and the other, Yuki, for our Tsukiji Fish Market tour were great as well.

We will definitely recommend KimKim to others and will use you again for future travels.

Hotel Review
Karaksa hotel grande Shin-Osaka Tower
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Osaka
Welcome to Osaka
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)
Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

The restaurants and food choices were great, but there was too much food! We would have enjoyed sampling food more than full meals at each stop. We were so full that by the 3 stop that we could hardly finish!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Sep 29, 2025

Hi Joan,

Thank you for letting me add more memorable experiences to your Japan trip. I’m so glad you enjoyed them, and it sounds like the food was a real highlight! I appreciate you sharing your feedback. I’d love to help you plan your next adventure.

Warm regards,
Leny

Fantastic trip to Japan
Japan | Sep 3 - Sep 12, 2025

Kevin
Kevin W.
Ashburn, VA | Reviewed on Sep 20, 2025
Our travel specialist Leny was awesome! This was a bucket list trip for my friend and I and we really had no idea how to get the most out of our time in Japan. That was were Leny was able to step in and help forge together a great plan to see as much of the country as possible in 9 days. She helped us with all of the details and had great suggestions throughout the planning and even during our trip to help everything go smoothly. We can NOT say enough positive things about the whole... Read more

Our travel specialist Leny was awesome! This was a bucket list trip for my friend and I and we really had no idea how to get the most out of our time in Japan. That was were Leny was able to step in and help forge together a great plan to see as much of the country as possible in 9 days. She helped us with all of the details and had great suggestions throughout the planning and even during our trip to help everything go smoothly. We can NOT say enough positive things about the whole experience. Just a big THANK YOU!!!

Hotel Reviews
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Great location, small room, and we LOVED the breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Our room was spectacular and service is excellent. Only downside is the breakfast at the hotel is not that good.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Sep 22, 2025

Hi Kevin & Carl,

Thank you so much for taking the time to share your thoughts and experiences with me. It was such a pleasure helping plan your 50th friendship trip celebration! I’ve also taken your feedback on the hotels and other details into account, and I hope overall it was a great trip.

Wishing you all the best,
Leny