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Leny Vergara

Hello! I'm Leny. Travel is my passion, and if you're anything like me, you believe the best adventures happen off the beaten path. Japan is the first country I lived in, and I fell in love with it. It's rich in culture, a paradise for foodies with consistently high-quality cuisine, and I adore speaking the language and even singing Japanese songs. There are countless places to explore.

My goal is to guide you through the Land of the Rising Sun, creating journeys that ignite your sense of wonder. Planning your travels with me means more than just booking flights and hotels—it's about crafting unforgettable moments. I pay attention to every detail, ensuring every part of your journey is as special as you are. I'm excited to start our adventure together!

How did you get involved in travel?

"My wanderlust began with living abroad, and the first country I called home was Japan. I spent four enriching years there before returning to Manila, then moving to Vietnam, and Bangkok, and eventually finding my way back to Japan.

Driven by a dream to see as much of the world as possible, I've visited 28 countries and counting. These travels have been a blend of adventure, cultural immersion, and exploration, seeking out the finest in landscapes, cities, restaurants, and island-hopping destinations. Beyond my personal travels, my passion for culture, food, and exploration has blossomed. It's fueled my love for travel and inspired me to create dream itineraries for clients, sharing my enthusiasm for unforgettable experiences."

Please share a unique travel experience you will never forget.

"It isn't easy to name just one unique travel experience, as my travels have taken me to so many incredible places. Here are a couple that stand out:

Safari in South Africa was unlike anything I've ever done. Seeing wild animals up close was so exciting. And I'm happy to say I've already spotted three of the Big 5.

Then, waking up early for a sunrise adventure at Mount Batur in Indonesia was totally worth it. Riding up the mountain in a bumpy Jeep got my heart racing, but the view at the top was unbelievable. Watching the sunrise above the clouds was just incredible.

Rio de Janeiro is such an amazing city! Its vibrant culture, stunning beaches, and iconic landmarks like Christ the Redeemer truly amazed me. The friendly and helpful people made my experience even more special. One highlight was taking a Harley Davidson tour, including an interesting ride through the Favela during the day. Experiencing real Churrasco while watching Sugar Loaf Mountain was unforgettable. Exploring the lively streets and relaxing on the beautiful beaches at Barra and Ipanema created memories that will stay with me forever. Rio is absolutely unforgettable!
"

Leny is part of the following groups: Japan Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Leny

Memorable family trip to Tokyo, Kyoto, and Nara
Japan | Dec 28 - Jan 3, 2025

Macy
Macy A.
San Jose, CA | Reviewed on Jan 04, 2025
We had the most memorable family trip to Tokyo, Kyoto, and Nara. Leny listened to everything we wanted and seamless curated the best guides, travel accommodation and suggestions for shooing, restaurants, cultural experiences and excursions. Would definitely use Kim Kim again. Read more

We had the most memorable family trip to Tokyo, Kyoto, and Nara. Leny listened to everything we wanted and seamless curated the best guides, travel accommodation and suggestions for shooing, restaurants, cultural experiences and excursions. Would definitely use Kim Kim again.

Hotel Review
Dusit Thani Kyoto

Close to the train station and centrally located. Lovely hotel and room. Most helpful staff.

Authenticity & Character
Location
10 walk from train station
Staff
Cleanliness & Comfort
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Jan 04, 2025

Hi Macy,

Thank you so much for your wonderful feedback! I’m so happy to hear that your family had a memorable trip to Tokyo, Kyoto, and Nara. It was a pleasure curating the perfect itinerary for you, and I’m glad the guides, accommodations, and experiences met your expectations. It’s always a joy to help create special memories for families.

I look forward to helping you plan your next Japan trip in the future :)

Best regards,
Leny

First Time to Japan!
Japan | Dec 17 - Dec 26, 2024

Amy
Amy L.
West Saint Paul, MN | Reviewed on Dec 31, 2024
My husband and I traveled from the US to Japan over the course of ten days in December 2024. We are fairly well traveled but felt like navigating Japan on our own was over our heads. There were no fully guided tours for the dates we were traveling and we'd heard about Kimkim and decided to give it a try. We are SO glad we did! Leny was very responsive the entire planning process but even more so when we go to Japan. When we landed we were greeted by our private driver -just as Leny had... Read more

My husband and I traveled from the US to Japan over the course of ten days in December 2024. We are fairly well traveled but felt like navigating Japan on our own was over our heads. There were no fully guided tours for the dates we were traveling and we'd heard about Kimkim and decided to give it a try. We are SO glad we did!

Leny was very responsive the entire planning process but even more so when we go to Japan. When we landed we were greeted by our private driver -just as Leny had arranged! This was so comforting as we were jet-lagged, unsure of cultural customs and hoping that all would go smoothly once arriving in Japan.

Without question, having Leny and the Kimkim team readily available for us made our amazing trip even more enjoyable. Leny took the time to really learn what we wanted from our trip-both in terms of sights and financially. The hotels were what we were expecting if not nicer and it was fantastic not having to worry about payments/reservations/check-outs as kimkim had taken care of it.

Activities were also well suited to our interests, although we may have chosen to go at a slower pace, we did feel like we got good value for the money we spent. Probably the most valuable for us was support navigating the bullet train and mass transit across the country and especaially the subway system within Tokyo. The support Leny gave us with transporation was worth it!

Looking online at the hotels, activities and transportation, we would have paid less coordinating the trip on our own. The additional amount spent to have kimkim work out the itinerary -which seemed to be an additional 20% - was well worth it in our minds.

We LOVED Japan and can't wait to go back again. Had we not had the support of Leny and the Kimkim team we surely would have found the trip less enjoyable and much more anxiety filled. Thank you!!

Hotel Reviews
THE KANZASHI TOKYO ASAKUSA

We loved this hotel. The room was small as we expected, but well appointed and everything we needed was in the room, including a hair dryer :) The bathroom was spotless and the shower was wonderful. We also felt the location was great for first time sight seeing and ideal for the first few nights in Tokyo as it was not noisy or overly crowded in the surrounding areas. Breakfast was also very good. We would stay here agian.

Authenticity & Character
Location
So close to Senso-ji temple and shrine and good food!
Staff
checkin, check out and breakfast were all fast and efficient. Staff were friendly
Cleanliness & Comfort
cleanliness was fantastic. The only complaint was that the pillows were quite hard.
Hotel Resol Trinity Kyoto
Kyoto

This is such a classy hotel! The restaurant and breakfast were outstanding! Could not have had a nicer spot to dine nor better food for breakfast. Very well done! The room clean, the beds very comfortable and the shower hot and easy to use. Loved the windows in the room. Gave light without compromising privacy. The front desk folks were exceptional, including the woman who helped forward our bags on to Osaka and the young gentleman who suggested Yonefuku for dinner the night of Dec 21, 24, when we were very tired and very hungry (and the restaurant was hosting a performer). THANK YOU! Excellent staff, comfort and good location. We would stay again!

Authenticity & Character
Location
Staff
Referral to Yonefuku on 12/21/24, help with shipping luggage to Osaka
Cleanliness & Comfort
beds were very comfortable, heating was accurate, shower was nice
Koyasan Syukubo Ekoin
Wakayama-ken

This hotel was nice, but not ideal for us. It was the most expensive of our trip and although it was quite large, all the modern amenities and lack of clear information on how to use them was dissappointing. The private bath looked so lovely in the pictures, but was too difficult and frustrating to use in real life. We also did not realize we could have eaten breakfast and dinner in our room- whcih did have a lovely table and full dining area. So instead we ate in the main lodge - May not have been a problem in summer or spring, but in December it was quite cold in the lodge and uncomfortalble. Finally, the room has in floor heating as well as furnace heating. It was around 28 Celsius in our room all night as we could not find clear instructions to cool down the room. This is likely one of the nicer accomodations in Koyasan, but we would not choose to go back as the price was quite high and we were not able to use the ammenities offered as instructions in English wer unavaible or were unclear.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room amenities need clearer instructions in English. Thermostat very difficult to use.
Vessel Inn Shinsaibashi

If you like to be in the middle of the action, this is an excellent hotel for you! We were happy with the location, but it was a bit noisy and smaller than many small rooms we stayed at in Japan. We had a corner room which seemed larger than other rooms, but the bed by the window was cool and drafty in the winter and the curtain blew on you when sleeping. The bathroom and amenities were very nice. No breakfast was included which was okay, but would have been nice. Location was very good for us as there were a ton of dining and shopping options nearby, as well as a quick walk to Namba station (which also has fantastic shopping) - including Don Quijote, but otherwise we might plan to stay somewhere else next time we are in Osaka.

Authenticity & Character
Location
Namba station, Don Quijote
Staff
Cleanliness & Comfort
drafty near the window
the b ginza

the b ginza was a nice hotel for our last night in Japan as the subway option to get to Haneda Airport the next day was very straight-forward. We appreciated the location, the quietness and the welcome beverage upon check in. The shower in the room was amazing and we were able to figure out all the shower instructions quickly. Beds were comfortable and pillows were soft and so comfortable. The layout of the room meant that one person did not have acess to a bedside table and we were surprised that there was no phone to call reception in the room. We did not have breakfast as we don't love pancakes which seemed to be the only complimentary breakfast item. Overall, location is nice, but we may choose to stay somewhere else if we return to Ginza, Tokyo again.

Authenticity & Character
Location
Subway station was very close
Staff
staff seemed a little overwhelmed and weren't quick to greet us when we came to the desk
Cleanliness & Comfort
Great shower and beds
Activity Reviews
Half-Day Tokyo Tour with English-Speaking Guide
Half-Day Tokyo Tour with English-Speaking Guide
Tokyo

Shino greeted us promptly in the morning and was very kind and friendly. We appreciated her welcome gift the night before as well. This tour was our first of the trip and her English skills were put to the test with our many questions about culture, education, politics and religion. We so appreciated her helping us navigae the subway system and showing us the highlights of Tokyo. A four hour guided tour was plenty for our first day in Tokyo and gave us the confidence to try to navigate on our own a little more. Thank you, Shino for your patience, knowledge and guidance AND for the great pictures you took! The one thing we may suggest is adding a small stop for a snack or drink as we were famished by the time the tour was done at 1300.

Quality of Experience
Guides, Drivers and Staff
Transport
So helpful to use the subway with someone on the first day of our trip
Hidden Gem Food & Whiskey Night Tour near Roppongi
Hidden Gem Food & Whiskey Night Tour near Roppongi
Tokyo

This tour was fun and Ellen was a great tour guide, but it was a little long for us- especially on the first day of our tour after another 4 hour guided tour. We apprecitated trying Wagyu beef (and did not need to eat it again as it was not our favorite). We loved talking to the chef and appreciated Ellen's interpreting for us. The whiskey spot was super fun and nice to try the japaneese whisky. The most fun was meeting Ellen's older lady restaurant owner and watching her cook for us and explain how she makes her food.

Quality of Experience
Guides, Drivers and Staff
Transport
We like to walk, but may have been okay to use taxi for some of the walking after a long day of tours.
Sushi making class in Tsukiji fish market with Pro sushi chef
Sushi making class in Tsukiji fish market with Pro sushi chef
Tokyo

Fuka Fuji was fantastic and her English and understanding of both Japaneese and USA culture was so helpful. We really enjoyed going grocery shopping with her and learning how to get the best items for our meal. The meal was also excellent and LOTS of food. Sake tasting was fun, but wasn't necessary for this class. We very much enjoyed our time with Fuka- We do think the class could be done in three hours. Four was maybe too long for what we did, but we were lucky that it was just the three of us

Quality of Experience
Guides, Drivers and Staff
Transport
We walked which we like, so no tranport needed
Full Day Kyoto and Nara Tour with English-Speaking Guide
Full Day Kyoto and Nara Tour with English-Speaking Guide
Japan

Mana was a lovely guide for our full day tour. Knowing that we were quick walkers and liked to see as much as we could, she paced the day very well for us. We feel like we got to see a lot this day! We also appreciated Mana's help navigating the travel to and from Nara as well as the other sights in Kyoto. The temples and shrines we saw that day were incredible. We particularly apprecitated Nara, not only because of the cute deer, but the temple and the HUGE buddha and gate were stunning. One of the things we most appreciated was Mana teaching us basic phrases and numbers in Japaneese. We used these things a ton on our trip and her presentation of them was fantastic. You can tell she's been a teacher before and we learned so much from her! Finally, we apprectiated Mana walking us back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Taxiing help us see the most. The train ride was nice
Welcome to Koyasan!
Welcome to Koyasan!
Koyasan

Sadly, this was our least favorite activity. We wish we would have had more time in Tokyo, Kyoto or Osaka instaed of the journey to and from Koyasan. We also felt that the trip between kyoto and koyosan back to osaka was a lot and made the time at Koyasan feel rushed. The staff and amenities at Syukubo Ekoin were okay, but we felt staff were a little young and unclear about where different activities were located, how dinner and breakfast were typically done and how to use amenites. Overall, we felt that the length of the journey to and from Koyosan wasn't worth what we missed in other parts of Japan that we liked better. We recognize that we had asked for a temple stay and probably should have done more research before committing to this particular activity/trip. We appreciated seeing traditional buddhist practices, but would have skipped it knowing how much of the trip it would use up.

Quality of Experience
Guides, Drivers and Staff
Staff at Temple seemed unorganized. There was no specific person to ask so we interrupted the office staff often to get infomation
Transport
Interesting to take the Furnicular to Koyasan and all mass transport staff were helpful. Overall, too much travel for this activity
Sayonara Japan!
Sayonara Japan!
Tokyo

We loved being back in Tokyo and Ginza was a nice last stop, although we liked other areas of Tokyo better - including Asakusa, Shibuya, Rippongi. Being fairly independent travelers, we liked not having something specific planned for us and were happy to walk to a well reputed sushi restaurant for our last night in Tokyo. Our favorite spots were Asakusa, Cappiness Cafe in Tokyo, All things Kyoto including Hotel Resol Trinity, Arashiyama and the amazing sushi lunch we had there. Highlights for us were the lovely Japaneese people and culture of walking, cleanliness, efficiency, quiet, and a sense of gratitude and respect for others. THIS is what makes us want to return, not to mention the food! Amazing quality and diversity of food was so fun for us!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Dec 31, 2024
Happy New Year, Amy and Jon! I’m so glad to hear you had such a wonderful time in Japan. It was a pleasure working with you to plan your trip, and I’m thrilled that everything—from the private driver to the hotels and activities—went so smoothly. I’ve noted your feedback about the temple stay and will make sure to share it with the hotel. I’m especially happy that the transportation support helped ease the stress of navigating trains and subways. Japan can be a bit tricky to get around at... Read more

Happy New Year, Amy and Jon! I’m so glad to hear you had such a wonderful time in Japan. It was a pleasure working with you to plan your trip, and I’m thrilled that everything—from the private driver to the hotels and activities—went so smoothly. I’ve noted your feedback about the temple stay and will make sure to share it with the hotel.

I’m especially happy that the transportation support helped ease the stress of navigating trains and subways. Japan can be a bit tricky to get around at first, but it sounds like you both embraced the adventure and had an unforgettable experience.

Thank you again for sharing your feedback and kind words—they truly mean a lot! I’ll also keep your feedback about the pace in mind for next time, and I’d love to help you plan another trip to Japan when you’re ready. Wishing you both an amazing year ahead!

Nice trip to Japan November 2024
Japan | Nov 4 - Nov 15, 2024

W
Wayne H.
San Jose, CA | Reviewed on Nov 16, 2024
Leny did an amazing job setting up our trip and our trip schedule. She was attentive throughout the trip and easy to communicate with throughout the trip. Leny added Google maps for us to assist us getting around. Leny also saw that it was my wife’s Birthday during the trip and arranged for some memorable surprises for her. We would highly recommend using Leny to plan a trip for a trip to Japan. Read more

Leny did an amazing job setting up our trip and our trip schedule. She was attentive throughout the trip and easy to communicate with throughout the trip. Leny added Google maps for us to assist us getting around. Leny also saw that it was my wife’s Birthday during the trip and arranged for some memorable surprises for her. We would highly recommend using Leny to plan a trip for a trip to Japan.

Hotel Review
Hakone Kowakien TEN-YU
Hakone

This hotel stay was one of the highlights of our stay in Japan. I would very highly recommend a stay here along with their Kaiseki dinner.

Authenticity & Character
Location
Quiet hotel surrounded by natural beauty.
Staff
Cleanliness & Comfort
Activity Reviews
Sayonara Japan!
Sayonara Japan!
Kansai International Airport (KIX)

The driver was on time and got us to the airport in plenty of time for our departure.

Guides, Drivers and Staff
Authentic Sumo Experience in Tokyo with Chanko-nabe Lunch
Authentic Sumo Experience in Tokyo with Chanko-nabe Lunch
Tokyo
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

Clara, our tour guide was amazing taking us around Shibuya to off the beaten path places to sample food.

Guides, Drivers and Staff
Full Day Nikko Tour from Tokyo with English Speaking Guide (Private)
Full Day Nikko Tour from Tokyo with English Speaking Guide (Private)
Japan

Very long day trip to Nikko. We went to a waterfall that was fogged in. Walked around town to a okay lake. The highlight was to the Nikko Toshogu Shrine.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

Harry was fantastic

 Kyoto : Experience Tea Ceremony with a Maiko (Geisha) in a Premium course
Kyoto : Experience Tea Ceremony with a Maiko (Geisha) in a Premium course
Kyoto

Maiko was good but I would not recommend this venue or experience.

Quality of Experience
Guides, Drivers and Staff
Full day Osaka Food & Culture Tour with Government Licensed Guide (Private)
Full day Osaka Food & Culture Tour with Government Licensed Guide (Private)
Osaka

This tour was good but there actually was no food provided on this tour. That is the reason for 3 stars. It was history and culture tour only. The food portion was taking a 10 minute walk through Kuromon market.

Half-Day Tokyo Tour with English-Speaking Guide
Half-Day Tokyo Tour with English-Speaking Guide
Tokyo

Excellent day spent with Ritzuko. Very efficient

Full Day Kyoto and Nara Tour with English-Speaking Guide
Full Day Kyoto and Nara Tour with English-Speaking Guide
Japan

Good trip

Nishiki Market Delights: A Brunch Foodie Adventure
Nishiki Market Delights: A Brunch Foodie Adventure
Kyoto

Semi was an amazing guide who wanted us to sample all of the delights of Nishiki market followed by a nice lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Nov 17, 2024

Hi Wayne and Melinda, welcome back home! thank you so much for sharing your experiences with me! Planning your trip was a real pleasure, and I’m happy to hear you enjoyed it to the fullest. Your feedback will help shape even better itineraries in the future. Wishing you an amazing adventure next time!

Best regards,
Leny

Excellent tour of Japan
Japan | Oct 15 - Oct 28, 2024

H
Helene S.
Newark, NJ | Reviewed on Oct 30, 2024
Leny was excellent in all ways from planning our trip to Japan to communicating with us along the way, keeping us updated as to our schedule and tours. We had a stress free trip, all thanks to Leny. Everything went smoothly, all hotels were great, and all tours were terrific. We highly recommend KimKim and of course, Leny. Read more

Leny was excellent in all ways from planning our trip to Japan to communicating with us along the way, keeping us updated as to our schedule and tours. We had a stress free trip, all thanks to Leny. Everything went smoothly, all hotels were great, and all tours were terrific. We highly recommend KimKim and of course, Leny.

Hotel Reviews
Tsukino Yado Sara
Hakone

Rooms were nice with tub overlooking greenery. Food was a little disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Iconic Tokyo Shiodome
Tokyo

Royal Park Hotel was beautiful and in a good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
Kyoto

Very nice hotel in great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vista Hiroshima

Nice hotel in good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Candeo Hotels Osaka Namba
Osaka

Nice hotel in excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Asakusa Kimono & Tea Ceremony Experience
Tokyo Asakusa Kimono & Tea Ceremony Experience
Tokyo

Nice experience

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo Tour with English Speaking Guide (Private)
Full Day Tokyo Tour with English Speaking Guide (Private)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

Recommend this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara Tour From Kyoto with English Speaking Guide with Vehicle
Full Day Nara Tour From Kyoto with English Speaking Guide with Vehicle
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Arashiyama Best Spots 4h Private Tour with Licensed Guide
Kyoto Arashiyama Best Spots 4h Private Tour with Licensed Guide
Kyoto

Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Hiroshima & Miyajima with English Guide (Private)
Full Day Hiroshima & Miyajima with English Guide (Private)
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai
Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai
Osaka

Peco our guide was great to be with. She shared some great food with us

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Osaka Tour with English-Speaking Guide and Public Transportation (Private)
Full Day Osaka Tour with English-Speaking Guide and Public Transportation (Private)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Sayonara Japan!
Sayonara Japan!
Kansai International Airport (KIX)
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kawagoe Tour From Tokyo with Guide (Private)
Full Day Kawagoe Tour From Tokyo with Guide (Private)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto Tour with English Speaking Guide and Public Transportation (Private)
Full Day Kyoto Tour with English Speaking Guide and Public Transportation (Private)
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Hiroshima!
Welcome to Hiroshima!
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 31, 2024

Hi Helene, thank you for your thoughtful review and for highlighting parts of your trip! It was a pleasure planning your journey to Japan with Marshall, and I’m so glad to hear you enjoyed your time there. I look forward to the opportunity to help design your next adventure!

Fantastic Trip!
Japan | Oct 9 - Oct 22, 2024

D
dana f.
Ashburn, VA | Reviewed on Oct 24, 2024
I was planning our first trip to Japan and while researching I stumbled upon KimKim. What a fantastic find!!!! It is hard to find a travel agency with on location experience. KimKim has a terrific platform that helps to identify your needs and wants in a trip and then they connect you with a travel agent who is an expert in that location. We were connected with Leny in Tokyo. She was AMAZING!!! After filling out the questionnaire she came up with a couple of suggested ... Read more

I was planning our first trip to Japan and while researching I stumbled upon KimKim. What a fantastic find!!!! It is hard to find a travel agency with on location experience. KimKim has a terrific platform that helps to identify your needs and wants in a trip and then they connect you with a travel agent who is an expert in that location. We were connected with Leny in Tokyo. She was AMAZING!!! After filling out the questionnaire she came up with a couple of suggested itineraries. We then scheduled a phone call to discuss in further detail our thoughts about the itinerary. That really put my mind at ease, to talk to a real person and get instant feedback! We made modifications to make the trip exactly what we wanted. Leny was helpful every step of the way. She made a VERY detailed schedule for us. Organized wonderful tours and experiences. The hotels were terrific. Then she took customer service to the top level. When we were in Japan she was available for support throughout our trip! One time I could not find my train tickets and she mailed them again to me as I was at the station!!! Now that is support!! While being fairly well travelled, I was very nervous having never been to Asia. Leny put my mind to rest. She was absolutely incredible throughout this entire process. This was a very special trip to celebrate my birthday. It was a trip of a lifetime and I owe a huge part of that success to Leny at KimKim. THANK YOU LENY!!!

Hotel Reviews
THE THOUSAND KYOTO
Kyoto

Absolutely beautiful hotel. Gorgeous rooms. Delicious breakfast. Great location!

Authenticity & Character
Elegant Japanese style.
Location
Right near the train station which is plus in Kyoto.
Staff
Attentive. At the ready to help in any way they can.
Cleanliness & Comfort
Everywhere was spotless. The room was absolutely beautiful. Loved the Pjs.
THE HOTEL SANRAKU KANAZAWA
Kanazawa

Beautiful hotel and lovely room! Great bath products.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza Premier
Tokyo

The lobby is beautiful. The breakfast is very good. The room was very small.

Authenticity & Character
The lobby is beautiful but the room was very small. And the carpeting in the hallways needs to be replaced.
Location
Beautiful view from the lobby of the Tokyo Tower!
Staff
Cleanliness & Comfort
VERY small room. Comfortable but small.
Gora Kadan
Hakone

Loved the Ryokan experience! Beautiful hotel. The onsen was amazing.

Authenticity & Character
Location
Beautiful location!!! Near the outdoor museum which was fabulous!
Staff
Cleanliness & Comfort
Everything! The gorgeous room. The onsen. Massage chairs.
The Blossom Hibiya
Minato
Authenticity & Character
Location
Staff
Choi, a front desk trainee, who helped us sort out our plane tickets home. She was a lifesaver!
Cleanliness & Comfort
Activity Reviews
Hidden Gem Food Tour (adults only)
Hidden Gem Food Tour (adults only)
Tokyo

Great mix of restaurants to try. Learned lots of interesting facts about the Japanese culture. Ray was a good guide.

Quality of Experience
Guides, Drivers and Staff
Half-Day Tokyo Tour with English-Speaking Guide
Half-Day Tokyo Tour with English-Speaking Guide
Tokyo

Good way to get a crash course in Japanese history and the Shinto and Buddhist religions. Very nice to have a guide show you around and take you from sight to sight.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Tokyo's Shopping & Food: Japanese Cultural Experience
Best of Tokyo's Shopping & Food: Japanese Cultural Experience
Tokyo

This was a wonderful tour. Chees (our guide) took us to a mix of food stops and shops. She explained the history and the culture. It was a great way to see traditional or old Tokyo. There is so much tied into the art of Japanese craft. We also got to appreciate the architecture of the area. It was really informative and interesting.

Quality of Experience
The mix of food, shopping , architecture and history
Guides, Drivers and Staff
The guide was great!
The Old Quarter of Tokyo - Yanaka Walking Tour
The Old Quarter of Tokyo - Yanaka Walking Tour
Tokyo

This was a group tour and the group was a little too large. The guide Meyu was very good. Informative.

Quality of Experience
Guides, Drivers and Staff
Kanazawa Half Day Tour (Private)
Kanazawa Half Day Tour (Private)
Kanazawa

Really enjoyed walking around the Geisha and Samurai areas. The architecture was so beautiful.

Quality of Experience
Guides, Drivers and Staff
Our guide was very nice but not very interesting.
Treasures of Kyoto: Geishas & Traditions Private Tour
Treasures of Kyoto: Geishas & Traditions Private Tour
Kyoto

Our guide really made the Geisha quarter come to life. So interesting!

Quality of Experience
Guides, Drivers and Staff
It was interesting to have a guide who was not Japanese, but had lived in Japan for over 25 years. Her English was excellent.
Full Day Kyoto Tour with English Speaking Guide and Public Transportation (Private)
Full Day Kyoto Tour with English Speaking Guide and Public Transportation (Private)
Kyoto

Great way to see a lot of Kyoto's highlights.

Quality of Experience
Guides, Drivers and Staff
Kyoto Arashiyama Best Spots 4h Private Tour with Licensed Guide
Kyoto Arashiyama Best Spots 4h Private Tour with Licensed Guide
Kyoto

BEAUTIFUL part of Kyoto! Enjoyed seeing the shrines and the nature of the area.

Quality of Experience
The variety of areas we were able to walk around.
Guides, Drivers and Staff
Our guide was wonderful! His English was excellent since he had grown up in the US for 18 years.
 Private tea ceremony 〜Feel Zen experience〜 (45min)
Private tea ceremony 〜Feel Zen experience〜 (45min)
Kyoto

This was our least favorite experience. The "tea master" was very formal in her explanations. And it is not her fault, but we do not like the taste of Macha. This was a waste of our time.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 24, 2024

Hi Dana, thank you so much for your kind review! It was a joy to help you plan your trip to Japan and celebrate your birthday there. I’m really glad to hear you had a great experience and that everything came together just as you wanted. It was wonderful to be part of your trip and special celebration. If you ever plan another trip, I’d love to help again!

Great trip to Japan.
Japan | Aug 6 - Aug 12, 2024

M
michael d.
Canada | Reviewed on Aug 13, 2024

Excellent experience with Kimkim. A pretty complicated trip, with lots of destinations, transfers, trains and planes and everything was seamless. Communication during the trip through WhatsApp was instantaneous.

Our travel specialist, Leny, was outstanding. She was able to suggest or modify activities on the fly, to suit the weather or teenage preferences. Her personalized recommendations on restaurants and shopping areas (Amerika-sura) were highlights of our trip. I will seek her out for any future trips to SE Asia.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Sep 23, 2024

Hi Michael, thank you for your positive feedback! I’m glad to hear you and your daughter had a wonderful time in Japan. It was a pleasure helping with your trip, and I look forward to the opportunity to design your next adventure to Japan!