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Vio Travel

Vio Travel is the first virtual Destination Management Company in Asia/Pacific, offering a hand-picked selection of the region's best travel experiences, unique hotels, and travel packages. With our innovative booking platform, we help travelers easily create unforgettable holidays, whether they are looking for a short trip or a multi-day, multi-country package.

At Vio Travel, our mission is to help travelers connect with amazing local experiences. Our curated collection includes hundreds of unique experiences, transfers, flights, and a carefully chosen selection of unique properties across 12 countries. We believe in offering personalized, one-of-a-kind experiences that immerse travelers in the culture and beauty of the region, leaving them with memories that will last a lifetime.

Vio Travel is part of the following groups: Japan Travel Agents, Australia Travel Agents, Cambodia Travel Agents

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Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries
Honeymoon itineraries

Recent Trip Reviews for Vio Travel

Excellent service
Thailand | Feb 16 - Mar 1, 2025

M
Myra M.
Australia | Reviewed on Mar 23, 2025
Jeab was great to work with and developed a wonderful itinerary for us. It was so helpful to have someone local to confirm transfers and tour times, without us trying to phone each day to confirm activities over the next couple of days. We spent 13 nights across 4 cities/towns, each hotel was as advertised and met our expectations. We enjoyed all of our tours and our guides were all knowledgeable and friendly. We had an issue on the first day (I fell over, 100% my fault) but Jeab and... Read more

Jeab was great to work with and developed a wonderful itinerary for us. It was so helpful to have someone local to confirm transfers and tour times, without us trying to phone each day to confirm activities over the next couple of days. We spent 13 nights across 4 cities/towns, each hotel was as advertised and met our expectations. We enjoyed all of our tours and our guides were all knowledgeable and friendly.

We had an issue on the first day (I fell over, 100% my fault) but Jeab and Noemie (the KimKim support person we had available 24/7) were helpful and sympathetic. They checked whether tours could be adjusted to accommodate my newly acquired walking stick, and could make recommendations regarding treatment - we did come home with a few different herbal balms that helped the healing.

The Thai Family Experience Home Host Tour in Chiang Mai (cooking with the host family) was better than we expected, the food was delicious, we actually got in and helped with the cooking rather than being mostly spectators (of course we didn't do everything but it was quite hands on), and the large host family prepares several dishes as appetizers as well, all amazing.
Also near Chiang Mai the Patara Elephant Farm tour was good, you get to feed and wash the elephants, plus some cuddles and a few pictures of course. The handlers there were excellent and clearly care for the elephants.

From Phuket we took a full day boat tour Hong by Starlight. Highly recommend this tour to anyone. We were gone 11 hours from hotel pick up to drop off, tired from the fun of the day but not worn out because it is so well run (and pretty much everything is done for you). There is a guide for every couple, they take you from the main boat on inflatable canoes through caves/tunnels, show you the wildlife, and take photos of you with the perfect backdrops. The third and final canoe trip was after dinner, it was pitch black on the water just around the other side of a small island from the main boat. In the darkness we could see the bio-luminescent plankton clearly. It was a great day, they take care of you really well. Not expensive, and certainly worth every dollar for the experience we received.

We'd love to go again and would certainly trust Jeab to plan us a perfect holiday.

Local specialist: Jeab Kwanchanok

Tokyo, Hakone & Kyoto Family of 3 Spring Break Trip
Japan | Mar 10 - Mar 18, 2025

Meredith
Meredith S.
Seattle, WA | Reviewed on Mar 19, 2025
March 2025: Just returned from a 8 night trip to Japan with my husband and 20 year old son. It was FABULOUSly well planned by Leny! Her recommendations were spot on with our pre-trip discussions and expectations. Our hotels in Tokyo, Hakone & Kyoto were lovely, in great locations and included a fantastic breakfast. Our private guides all spoke great English and were a delight to spend a few hours each day exploring local sights. Our transfers and daily reminders were flawless. Trip... Read more

March 2025: Just returned from a 8 night trip to Japan with my husband and 20 year old son. It was FABULOUSly well planned by Leny! Her recommendations were spot on with our pre-trip discussions and expectations. Our hotels in Tokyo, Hakone & Kyoto were lovely, in great locations and included a fantastic breakfast. Our private guides all spoke great English and were a delight to spend a few hours each day exploring local sights. Our transfers and daily reminders were flawless.

Trip Highlights:
Tokyo Tsukiji and Asakusa with Michiko
Tokyo Food Tour with Clara
Hakone Tour with Masa
Kyoto Arashiyama with Hiro
Koyto Dinner with a Maiko in Gion district with Josh
Kyoto Kiyomizu Temple, Fushimi Shrine & Nishiki Market with Hiro
Nara with Yasuhisa

Plum blossoms were in bloom and beautiful :)

I highly recommend booking with kimkim!

Hotel Reviews
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Matsuzakaya Honten
Kanagawa

Destination experience of it's own!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Blossom Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Roppongi Tokyo Premier
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Sushi Making Experience: Craft Authentic Sushi
Private Sushi Making Experience: Craft Authentic Sushi
Kyoto

Unique experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

Clara is a great guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Kyoto

Josh was great! The dinner with Maiko was an amazing, unique experience.

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Tokyo Tour with English-Speaking Guide
Half-Day Tokyo Tour with English-Speaking Guide
Tokyo

Michiko was a great local guide and knows how to get around the city with ease.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

Masa is a great driver and guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Tea Ceremony in Kyoto (Private)
Tea Ceremony in Kyoto (Private)
Kyoto

Unique experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara Tour From Kyoto with English Speaking Guide (Private)
Full Day Nara Tour From Kyoto with English Speaking Guide (Private)
Japan

Yasu was an expert local guide and a pleasure to spend the day with!

Quality of Experience
Guides, Drivers and Staff
Transport
Hidden charms of Arashiyama
Hidden charms of Arashiyama
Kyoto

Hiro was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Kyoto Tour with English-Speaking Guide (Private)
Half-Day Kyoto Tour with English-Speaking Guide (Private)
Kyoto

Hiro was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Mar 19, 2025

Hi Meredith, thank you for your sweet review and for taking the time to share your experience right after arriving back home. I'm so happy that you enjoyed this cherry blossom trip with your family! I’ll make sure to share your kind words with your guides. It’s also great to hear that all your stays met your expectations. I hope this trip was truly memorable, and I look forward to planning your next Japan adventure😊

Leny was a fantastic guide and immensely help...
Japan | Feb 14 - Feb 24, 2025

C
Callie M.
Newark, NJ | Reviewed on Mar 18, 2025

Leny was a fantastic guide and immensely helpful in planning our trip to Japan. I was very overwhelmed going into the planning process, and Leny took the time to work with me and understand my needs to craft the perfect itinerary. She totally understood our requests and went above and beyond to make logistics as smooth and easy as possible. When we arrived in Japan we felt 0 stress, and all the activities planned were incredible- local, authentic, and just so much fun. Thanks to Leny and the KimKim team for a seamless and amazing trip!

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Mar 18, 2025

Hi Callie, thank you for taking the time to share your positive experience! I'm glad you enjoyed the trip and the activities we planned. It’s also been great working with you on this planning, and I appreciate being part of your trip. Looking forward to working on your future Japan adventure😊

Great 21 days to Thailand
Thailand | Feb 20 - Mar 11, 2025

N
Natalie A.
Canada | Reviewed on Mar 18, 2025
Great 21 days to Thailand - Kimkim team provided guidance throughout the trip They were available when there was last minute changes or issues. Favorite excursions were interactions with elephants - both in Chiang Mai and Koh Samui. Another favorite was a private charter of a catamaran in Koh Samui where they brought us to pig island. Only negatives were sometimes the group excursions were long - they could have been cut shorter (Kayak, road trip from Chiang rai to Chiang Mai) ... Read more

Great 21 days to Thailand - Kimkim team provided guidance throughout the trip They were available when there was last minute changes or issues. Favorite excursions were interactions with elephants - both in Chiang Mai and Koh Samui. Another favorite was a private charter of a catamaran in Koh Samui where they brought us to pig island. Only negatives were sometimes the group excursions were long - they could have been cut shorter (Kayak, road trip from Chiang rai to Chiang Mai) Overall a very memorable trip !

Hotel Reviews
Le Patta Hotel Chiang Rai

The hotel was close to the walking street but it’s on was located on a busy street.

Authenticity & Character
Location
The hotel is closed to the walking street and street food but it’s on a busy street
Staff
The staff was very nice and accommodating
Cleanliness & Comfort
The hotel is clean but the room could use some refurbishing. Lots of mosquitoes in the area
MeliΓ‘ Chiang Mai Hotels & Resort
Chiang Mai

Very beautiful modern hotel with great amenities such as a pool , bar and nice gym

Authenticity & Character
It’s very modern therefore not your typical Thai hotel with character.
Location
Across the street from the markets
Staff
The concierge was great
Cleanliness & Comfort
Bed super comfy
Hotel (Booked on Your Own)
Koh Samui

Absolutely loved our stay at the Anavana resort. It felt like a true Thai resort with individual huts. It’s a very small resort so it’s not crowded and the restaurant view on the beach was fantastic

Authenticity & Character
Thai huts in a tropical setting
Location
Staff
Cleanliness & Comfort
Eden Beach Khao Lak Resort & Spa
Phang Nga

Very busy resort but with a Thai feel. The lobby and restaurants are all in bamboo therefore you feel like you are in the tropics. Our room was nothing special but the other rooms closer to the beach seemed nicer.

Authenticity & Character
Bamboo lobby on stilts
Location
Resort is close to all the restaurants
Staff
The checkin staff was great but it was difficult to get service from the pool bar staff.
Cleanliness & Comfort
The room was clean
The St. Regis Bangkok
Bangkok

Over the top luxurious hotel with great amenities - rooftop pool and fantastic gym. It also had the best buffet breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Siam Mandarina Hotel
Samutprakarn

I’m not sure I would stay at this hotel again

Authenticity & Character
Location
It’s a sketchy area - close to the airport
Staff
Restaurant staff was extremely slow. We left our EarPods at checkout and they wouldn’t mail them to us
Cleanliness & Comfort
Crazy weird noises
Dusit Suites Hotel Ratchadamri, Bangkok
Bangkok
Authenticity & Character
Newly renovated modern hotel
Location
Great location - central location but quieter as among all the luxury hotels.
Staff
All staff in Thailand are excellent
Cleanliness & Comfort
Bed was comfortable
Avista Grande Phuket Karon Mgallery
Phuket

Very nice hotel with beautiful pool and very nice rooms. The buffet breakfast was excellent

Authenticity & Character
A very nice hotel especially at night with all the lights
Location
It’s in a bit of a weird location as it’s across the public beach but you can still walk to all the restaurants
Staff
Desk staff were excellent
Cleanliness & Comfort
Activity Reviews
Samui Islands Yacht Charter – Sunset Trip
Samui Islands Yacht Charter – Sunset Trip
Koh Samui

Excellent catamaran excursion with great attentive staff, delicious snacks and great bbq. Would charter from blue voyage again.

Quality of Experience
Catamaran was clean and in good shape. The different unexpected snacks were great
Guides, Drivers and Staff
Very attentive but still kept their distance so we could enjoy family time
Transport
Golden Triangle and Mekong River Boat (Private)
Golden Triangle and Mekong River Boat (Private)
Chiang Rai

The guide was excellent and informative. Enjoyed the Opium museum I gave it a 4 instead of a 5 as the golden triangle was interesting but not scenic as expected. . It was fun going to Laos but the vendors are a bit pushy.

Quality of Experience
Food
The local restaurant was delicious
Guides, Drivers and Staff
The guide was excellent
Transport
Driver was great - boat ride to Laos was fun
Chiang Rai - Chiang Mai via Mae Kampong with Lunch
Chiang Rai - Chiang Mai via Mae Kampong with Lunch
Thailand

Loved visiting the blue temple early without the crowds. The white temple was magnificent. Our guide was excellent. The drive to Mae kampong was extremely scary as the drive was unsafe. We never got to see the village and walk around as the driver was scaring us and we missed the meeting point. Unfortunately that made our excursion a disappointment

Quality of Experience
H
Food
Guides, Drivers and Staff
Guide excellent. Driver awful
Transport
Fatbike Countryside Explorer
Fatbike Countryside Explorer
Chiang Mai

We ended up being the only two on the excursion. The bikes were in amazing condition. The guide was great and patient ( very safe when we had to cross highways). The lunch provided after the bike ride was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Grandma’s Cooking Experience
Grandma’s Cooking Experience
Chiang Mai

We loved our cooking experience at grandma S kitchen. Extremely well organized. They would prepare all the ingredients ahead of time and we got to cook and eat - a soup, pad Thai and a curry and dessert. They would clean up our station in between courses. Very efficient excursion with a funny chef

Quality of Experience
Quality of ingredients
Food
Delicious meal
Guides, Drivers and Staff
Transport
Similan Island - Small Group Tour
Similan Island - Small Group Tour
Thailand

Loved the similar islands although this is definitely not a small group - we were about 40 people side by side in A speed boat. It’s still worth it as the water is beautiful. There are a lot of other tour boats - so it’s crowded. The food provided after by the company was ok - not great.

Quality of Experience
Food
The food at the island was good
Guides, Drivers and Staff
Transport
A larger boat with less people would have been better
Elephant Day Care at Patara Elephant Farm
Elephant Day Care at Patara Elephant Farm
Chiang Mai

We got to see several elephants rose freely including two 1 year old ( who were funny and kept escaping)We were 4 people to take care of 2 elephants - loved the one on one experience. The fruits at the end were sufficient for a snack

Quality of Experience
Love the one on one with the elephants
Food
The fruits were great as a snack but it wasn’t a meal. We had sticky rice too.
Guides, Drivers and Staff
Not too much English but the staff was great
Transport
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Mar 20, 2025

Hi Natalie,

I’m so glad to hear you had a great time with us! It was a pleasure working with you on your trip plan. I truly appreciate all the feedback you shared, and I’ll be sure to pass it along to our suppliers to help them improve or let them know they did a great job.

Thank you again, and I hope to have the opportunity to help plan your future trips!

Best regards,
Jeab

Hi Vicky Once again thank you so much for the Sydney visit
Australia | Feb 28 - Mar 6, 2025

J
jock r.
South Africa | Reviewed on Mar 18, 2025
Hi Vicky Once again thank you so much for all your assistance in planning my Sydney visit . WHAT A BEAUTIFUL CITY ..... My guide Steve was amazing and the guide that took us to the mountains wow such a young man but so knowledgeable about Australian history and everything actually thumps up 2 both See you next year again Australia Perth and outback take care Vicky Regards Read more

Hi Vicky

Once again thank you so much for all your assistance in planning my Sydney visit .

WHAT A BEAUTIFUL CITY .....

My guide Steve was amazing and the guide that took us to the mountains wow such a young man but so knowledgeable about Australian history and everything actually

thumps up 2 both

See you next year again Australia

Perth and outback

take care Vicky

Regards

Hotel Review
Own Accommodations Arranged
Authenticity & Character
Location
Shangri-la Sydney
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney
Quality of Experience
Guides, Drivers and Staff
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney
Quality of Experience
Guides, Drivers and Staff
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney
Quality of Experience
Food
Transport
Bondi-Bronte Culture & Coast Small Group Walking Tour
Bondi-Bronte Culture & Coast Small Group Walking Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 18, 2025

Thanks so much for your feedback Jock. It was a pleasure helping you arrange your experiences whilst in Sydney and I am so glad you loved it!
Yay for Perth...also a beautiful part of this country
Thanks again and All the Best
Vicky

This was our first time using Vicky from KimK...
Australia | Feb 28 - Mar 8, 2025

Anthony
Anthony D.
Brookhaven, GA | Reviewed on Mar 09, 2025
This was our first time using Vicky from KimKim Travel, and we were pleased at her attention t detail, follow up and availability by text and phone on our trip to Tasmania , Carins and Sidney Australia. Travel arrangements for air ,ground and all excursions went smoothly and without a hitch. Vickey made it an uncomplicated pleasant experience, for a packed full day by day travel vacation. The interactive chat KimKim site is excellent for communications ,and last minute changes
As so often...
Read more

This was our first time using Vicky from KimKim Travel, and we were pleased at her attention t detail, follow up and availability by text and phone on our trip to Tasmania , Carins and Sidney Australia. Travel arrangements for air ,ground and all excursions went smoothly and without a hitch. Vickey made it an uncomplicated pleasant experience, for a packed full day by day travel vacation. The interactive chat KimKim site is excellent for communications ,and last minute changes
As so often happen on vacations. We will definitely use the Agency and Vicky. For Referal and advise on our next adventure.
Anthony and Denise DeCarolis

Hotel Reviews
MΓΆvenpick Hobart
Hobart

Good hotel mice location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour Rocks Hotel
The Rocks, Sydney NSW

Great location,for Rocks tours and site seeing, historic site quaint hotel

Authenticity & Character
Location and Morning breakfast were special
Location
Great location for walking and getting around Rocks area
Staff
Responsive to all needs ,
Cleanliness & Comfort
Hotel is a renovation of old hospital and warehouse , Rooms are small and not a lot of space for luggage for two travelers on a longer trip. Bathrooms are adequate but cramped, older fixtures,and appointments.
Crystalbrook Flynn
Cairns

Great hotel great location near the Esplanade,good rooms great service

Authenticity & Character
Location
Location
Pools are great Esplanade right outside you hotel
Staff
Staff was efficient in meeting all requests
Cleanliness & Comfort
Activity Reviews
Cairns Lagoon
Cairns Lagoon
Cairns

This was a a surprise only 3/4 years old a real special place clean inviting pool to spend a long day of sun and relaxation.

Quality of Experience
Size
Guides, Drivers and Staff
All driver were prompt vehicles were high end and comfortable
Transport
On time and exact good communication prior to pick up as where and when
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia

Definitely bong miss this one a family owned Great Barrier Reef excursion done right. Great Staff Well trained and safe guides Great Lunch After dive snacks And cake and fruit all day Great long snorkel and Dive time on the reef

Quality of Experience
Small group untrusted experience
Guides, Drivers and Staff
Young energies staff of family owned business , experienced and safety aware
Transport
Quick and easy
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 09, 2025

Thank you for your kind feedback Anthony. I am so glad you and Denise had a good trip and that it was all you hoped it would be.
Wishing you many more travel adventures ahead. Take care and All the Best
Vicky

12 Days in Australia
Australia | Feb 22 - Mar 6, 2025

M
Matt P.
Ashburn, VA | Reviewed on Mar 08, 2025
We spend a week and a half in Australia (Sydney, Port Douglas, and Melbourne) and everything was great. Our local specialist Vicky did a fantastic job. Our hotels were excellent. In one case, she reached out to us to let us know that the hotel we had originally booked was undergoing some construction and she suggested that we move. Her proactive work was much appreciated. Vicky also arranged city tours, a barrier reef excursion, a tour of the rainforest, and wine and nature tours for us.... Read more

We spend a week and a half in Australia (Sydney, Port Douglas, and Melbourne) and everything was great. Our local specialist Vicky did a fantastic job. Our hotels were excellent. In one case, she reached out to us to let us know that the hotel we had originally booked was undergoing some construction and she suggested that we move. Her proactive work was much appreciated. Vicky also arranged city tours, a barrier reef excursion, a tour of the rainforest, and wine and nature tours for us. The vendors she chose were all great. Basically, everything went seamlessly and we had a great time. I would highly recommend Vicky for planning an Australia trip.

Activity Reviews
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

What a tremendous experience. We learned a lot, and the direct encounters with the animals exceeded our expectations. Importantly, these interactions were managed in a way that put the animals health and safety first.

Quality of Experience
Guides, Drivers and Staff
Enrique did a great job
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Port Douglas

Terrific trip with great guide. The nature beauty of the landscape was amazing. And our guide Chris did a fantastic job.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas

The reef speaks for itself, but the crew on the boat was amazing. They really looked out for everyone and made the trip special. One of the best snorkeling experiences we've had.

Quality of Experience
Guides, Drivers and Staff
Phillip Island Private Experience
Phillip Island Private Experience
Melbourne

We saw the penguin parade, as well as the Koala habitat and pyramid rock. Our guide, Adam, did a great job taking us to the right places and spotting the local wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Yarra Valley Winery Private Car Tour
Yarra Valley Winery Private Car Tour
Melbourne

We visited four wineries. We also asked to visit a dairy farm and the tour company made that happen (it was nice to have a cheese break from the wine). We finished with a visit to the chocolate factory. It was a great trip.

Quality of Experience
Food
Lunch at the Rochon winery was excellent
Guides, Drivers and Staff
Russell, our guide, was terrific, and as noted, he added the dairy farm visit at our request.
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

We had a nice drive out to the blue mountains. There are some amazing views, but I am not sure that they were worth the time it took to get out there.

Quality of Experience
Guides, Drivers and Staff
Our driver was very nice, but she did not provide a lot of information. We had much better luck on that front on our other tours in Australia.
Transport
Sunset and Sparkle Sydney Harbour Cruise
Sunset and Sparkle Sydney Harbour Cruise
Sydney

This was a nice way to see the city from the water. Very relaxing on a nice night. It is not a must do, but it was a cool way to see the city and the harbor.

Quality of Experience
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 08, 2025

Hi Matt
Thanks so much for your feedback. I am so glad you guys had a great time and enjoyed the accommodations and experiences. The wildlife habitat in Port Douglas is super special and I am especially pleased you had a great day on the reef and in the Daintree.
Thanks again for trusting me with your trip
Take care and All the Best
Vicky

Australia/NZ
Australia | Feb 1 - Mar 5, 2025

A
Anna F.
East Amherst, NY | Reviewed on Mar 06, 2025
Vicky was wonderful.. there when we needed her to help and to update ..truly made our trip much more enjoyable
The places we stayed and the overall itinerary was a great experience!
We would highly recommend Vicky and KimKim to anyone that wants a wonderful experience with less stress..all the particulars taken care of and a resource on the ground that is there when you need it!
Kudos to Vicky and your company! Already planning our next trip with you and have recommended you to a number of...
Read more

Vicky was wonderful.. there when we needed her to help and to update ..truly made our trip much more enjoyable
The places we stayed and the overall itinerary was a great experience!
We would highly recommend Vicky and KimKim to anyone that wants a wonderful experience with less stress..all the particulars taken care of and a resource on the ground that is there when you need it!
Kudos to Vicky and your company! Already planning our next trip with you and have recommended you to a number of our friends!
Thank you

Activity Review
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Hobart

What a wonderful experience. Our guide was amazing! The vistas were spectacular

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Very knowledgeable
Guides, Drivers and Staff
Very knowledgeable
Transport
Bikes were comfortable and safe
Transport
Bikes were comfortable and safe
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 06, 2025
Bill and Anna,
Your kind words truly mean the world to me! It was such a pleasure being part of your journey, and I’m so glad to hear that the itinerary and accommodations made for a great experience. Knowing that I could help make your trip smoother and more enjoyable is exactly why I love doing what I do.
Thank you for your trust, for recommending me and KimKim to your friends.
I also really appreciated our phone call and the personal feedback you sharedβ€”it helps so much and makes such a...
Read more

Bill and Anna,
Your kind words truly mean the world to me! It was such a pleasure being part of your journey, and I’m so glad to hear that the itinerary and accommodations made for a great experience. Knowing that I could help make your trip smoother and more enjoyable is exactly why I love doing what I do.
Thank you for your trust, for recommending me and KimKim to your friends.
I also really appreciated our phone call and the personal feedback you sharedβ€”it helps so much and makes such a difference in creating the best experiences possible.
Wishing you many more incredible travels ahead!
Thanks again
Warmest regards,
Vicky

Our Australian specialist Vicky Steinhardt wa...
Australia | Feb 6 - Feb 22, 2025

Philip
Philip B.
Dallas, TX | Reviewed on Feb 28, 2025
Our Australian specialist Vicky Steinhardt was great. We worked with Vicky for several months creating a perfect itinerary for both Australia and New Zealand. Vicky was always responsive and provided several options for both cities to visit and tours to take. Further, Vicky was able to modify our itinerary while we were traveling. She and KimKim provided an excellent travel experience that was seamless with no problems. I highly recommend both Vicky Steinhardt and KimKim. Read more

Our Australian specialist Vicky Steinhardt was great. We worked with Vicky for several months creating a perfect itinerary for both Australia and New Zealand. Vicky was always responsive and provided several options for both cities to visit and tours to take. Further, Vicky was able to modify our itinerary while we were traveling. She and KimKim provided an excellent travel experience that was seamless with no problems. I highly recommend both Vicky Steinhardt and KimKim.

Hotel Reviews
InterContinental Sydney
Sydney

Excellent accommodations and great location

Authenticity & Character
The hotel is a renovated old office building that retains it’s original charm but is modern in all other aspects.
Location
Easy walk to the Sydney Opera House, Botanical gardens and many great restaurants.
Staff
Cleanliness & Comfort
Peppers Beach Club
Port Douglas

Room was pretty small. Restaurant was very limited except for breakfast. Not great views. Staff was not very knowledgeable but friendly.

Authenticity & Character
Location
Easy walk to town and restaurants
Staff
Cleanliness & Comfort
The Langham
Southbank

Great location, exceptional staff and great restaurant on site. But rooms are dated and need to be updated.

Authenticity & Character
Old world building but the rooms are in dire need of an update. Furniture and decor was very dated. But still comfortable.
Location
Easy walk to town center for sites and restaurants
Staff
Cleanliness & Comfort
Sudima
Christchurch

Relatively new hotel near town center but still a pretty long walk. Rooms were small

Authenticity & Character
New hotel with little character.
Location
Near city center but still a pretty far walk. A few restaurants in close proximity but not many.
Staff
Staff was very accommodating and knowledgeable
Cleanliness & Comfort
Hotel St. Moritz
Queenstown

Room was spacious. Well located and an easy walk to town center. Staff was excellent. Great breakfast buffet. Bar and restaurant overlooks the lake.

Authenticity & Character
Location
Very easy walk to town center.
Staff
Cleanliness & Comfort
Activity Reviews
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Great stops along the way and well worth a full day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Guide was very knowledgeable and was able to show us the important features and history in an hour.

Quality of Experience
Guides, Drivers and Staff
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney
Quality of Experience
Guides, Drivers and Staff
Sydney Harbour Gold Penfolds Dinner Cruise
Sydney Harbour Gold Penfolds Dinner Cruise
Sydney

Food was good. Not the highest level Penfolds wines but still good. Excellent way to experience the Sydney Harbour.

Quality of Experience
Food
Private Daintree Wanderer Tour
Private Daintree Wanderer Tour
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Milford Sound – Coach Cruise Fly
Milford Sound – Coach Cruise Fly
Queenstown (NZ)

This is a really long day of about 10+ hours. Milford sound is great and a must see if you are in Queenstown. But it’s primarily seeing waterfalls while cruising the fjord..

Quality of Experience
Guides, Drivers and Staff
Transport
Great Ocean Road Full Day Private Experience
Great Ocean Road Full Day Private Experience
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Akaroa Private Day Tour from Christchurch
Akaroa Private Day Tour from Christchurch
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 28, 2025

Thank you so much for your kind words Philip! 🌏✈️ It was truly a pleasure working with you to create your perfect Australia and New Zealand adventure. πŸ‡¦πŸ‡ΊπŸ‡³πŸ‡Ώ I'm delighted to hear that everything went smoothly and that you enjoyed the destinations, tours, and experiences we put together. πŸοΈπŸ”οΈ Your feedback on the hotels and tours is greatly appreciated, and I'm so glad I could assist with any adjustments along the way. Wishing you many more incredible travels ahead, 🧳🌟

Best wishes,
Vicky

Vickie steinhardt was terrific. She planned...
Australia | Feb 6 - Feb 22, 2025

S
Steven D.
Atlanta, GA | Reviewed on Feb 28, 2025
Vickie steinhardt was terrific. She planned a great trip and when we had a small logistic issue it was immediately addressed, perfectly. She always quickly responded to questions. Can’t say enough. Use Vickie and KimKim if you can for all your trips in this part of the world. Read more

Vickie steinhardt was terrific. She planned a great trip and when we had a small logistic issue it was immediately addressed, perfectly. She always quickly responded to questions. Can’t say enough. Use Vickie and KimKim if you can for all your trips in this part of the world.

Hotel Reviews
InterContinental Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Beach Club
Port Douglas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langham
Southbank
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 28, 2025

Hi Steve,
Thank you so much for your kind words! It was an absolute pleasure helping you plan your trip, and I’m so glad you had a wonderful experience. I appreciate your trust in me and Kimkim, and I’d love to help with any future adventures. Wishing you many more amazing travels ahead! 😊🌏✈️