Lucas Kambic

Our vacation was cancelled twice due to Covid but Lucas remained constant with us and helped us plan a terrific trip. All the airport transfers, hotels and excursions worked out as planned and most were outstanding. There are a couple of things we might have done differently but most of that is on us for perhaps not either communicating properly to Lucas or fully understanding his planning. Specifically, there was a national holiday in Buenos Aries 2 of the 3 days we were there. One of our city days was a Tuesday and all the museums were closed; we did not know they would be. And our estancia day, while truly unique, was different from our expectations. Since one of us is fluent in Spanish it was okay; otherwise it would not have been. in Mendoza, we did not know that many wineries required reservations and many were booked during out time. Notwithstanding those things, overall everything Lucas suggested was very good and we have a lovely trip. The hotels and excursions in El Calafate and Chalten were great. The boutique hotel in BA was very nice; they voluntarily changed our room for the last 2 nights, which was to a much nicer room. Cavas Wine Lodge was amazing. All properties provided very nice breakfasts, very helpful staff and were very clean and well run. Lucas responded immediately on What's App to any questions, including on weekends. He did an excellent job.

My wife and I used kimkim for a trip to Colombia last year and were very impressed. Our trip to Argentina using Lucas was not such a positive experience. There were multiple instances of poor communication which adversely affected our trip. Before this trip we recommended kimkim to friends and family but after this trip we will most likely not use kimkim again.

We felt that Kimkim was well worth the amount we paid for our trip to the Lake District in Chile. Every need was anticipated, all transfers were easy. On each leg of our trip, we had contact before, during, and after each new event was scheduled. A

Almost all of our guides and excursions were excellent. (we had one guide who really was unqualified, and were very disappointed with that, as we did not get to see some of the cultural offerings we were interested in). Our outdoor guides were tops, especially Consuelo, who headed our kayak excursion in Porto Varas, and reconfigured it well due to deteriorating weather; Juaquine in Porto Varas, who guided us in Alerce Andina National Park, with a wealth of information about flora and fauna, and Felipe in Pucon, who had extensive knowledge of geology, mountaineering, and botany. The hikes we did were varied and fascinating, and we couldn't have been happier.

We did not want luxury accommodations, and we were very happy with all of our hotels, most of which we were the only gringos in the guest list. All of the hotels were clean, all of the hosts were friendly, and all of the breakfasts were adequate.

I would not hesitate to book through kimkim again, as they really checked every box we had on our list.

We really enjoyed working with Lucas to build a custom trip that would meet our needs and travel plans. I get overwhelmed with activity choices, and it was nice the the service help narrowed down the options to some top choices. The real treat was having the private or group transfers pre-arranged for most of the trip. It was nice to have everything planned out with plenty of time between activities and travels.

Hotel Reviews

Hotel Lunajuim

El Chalten

The hotel lounge was nice but the rooms were very dated and not super cozie (felt more akin to a hostel). They also requested we leave our key at the front desk whenever we left, which we weren't super comfortable with. Staff were all very friendly though.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazú Hotel

Puerto Iguazú

The setting is beautiful! There was a good breakfast spread as well. Rooms were definitely starting to show age, but they were nice otherwise. The staff was very friendly and even helped arrange a taxi just for an item we left in the room after we had already been taken to the airport.

Authenticity & Character

Location

Beautiful, but also far from town.

Staff

Cleanliness & Comfort

Activity Reviews

Laguna de los Tres Trek

El Chaltén

Our guide was great and kept the group at a comfort but necessary pace. The tour took a bit longer than anticipated, but would have been sooo much longer of we didn't have Lucas to keep us on schedule!

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting the Argentine Waterfalls of Iguazu

Argentina

The falls are beautiful and impressive, but the crowds and our guide really detracted from sights for us. It was hard to get a scale of the falls since you are so close to them and don't see the whole expanse until the end. Our guide really rushed us through the park and didn't allow much time for pictures or watching the wildlife. He also took a literal roll-call every 30 minutes or so, so the whole tour felt very micro-managed. By far the best part of the day was the boat ride. Without the boat experience we would have been very disappointed.

Quality of Experience

It was all very rushed and we would have liked a little more freedom to explore.

Food

No food provided and what was available in the park was expensive and just ok.

Guides, Drivers and Staff

The tour guide rushed us through and kept doing a roll call very frequently throughout the day. We felt treated more like irresponsible children.

Transport

Iguazú Falls Great Adventure

Puerto Iguazú

This was by far the best part of visiting the falls! The tour was a little intense as they drive literally into the waterfall, but it was definitely exhilarating! You will be soaked, but dry off quickly in the heat.

Quality of Experience

Guides, Drivers and Staff

Transport

Tango Show & Dinner at La Ventana

Buenos Aires

The show was nice and the food was pretty good. However, there wasn't much excitement or chemistry between the dancers. You could tell it was just another day on the job for them. The highlight was a section in the middle of the show were they show other, more traditional types of dances. The venue is beautiful.

Quality of Experience

I wish the show felt more authentic or passionate.

Food

Guides, Drivers and Staff

Again, nothing was bad about the event, but none of the staff seemed to enjoy the job or dancing.

Transport

Our driver was almost an hour late and we didn't have a number to contact. The timing all worked out, but a phone number would have been helpful so we could have checked to make sure we weren't forgotten!

Biking the Heart of the City

Buenos Aires

The bike tour was a great way to tour Buenos Aires...which is massive! We only saw a small portion of the City but were able to get a better sense of the areas. The guide was excellent with hand signals, and the pace and difficult level was perfect.

Quality of Experience

Food

The lunch stop was excellent! Way better than I expected based on a similar looking venues from back in the states.

Guides, Drivers and Staff

The Argentine Experience Dinner & More..

Buenos Aires

This was a wonderful, multi-part experience. We loved all aspects: the cocktail making, the empanada tutorial, and all the food. The staff were all wonderful and friendly.

Quality of Experience

Food

Guides, Drivers and Staff

This was my wife and I honeymoon. I have to say that Lucas, our kimkim planner , was absolutely fantastic! Lucas was always available for us and even when on the vacation we questions and Lucas was there to help. He worked with me on every detail of the trip and we really packed on a lot of stuff into our trip. The glaciers were our favorite part in calafate. So beautiful! What was great is that everything was taken care of. Flights, transportation, reservations, activities, tours everything ran like clock work. We wanted to enjoy our honeymoon and not have to worry about details like how we would get from here to there: Lucas and KimKim provided that and we can thank you you guys enough. Thank you so much for the fantastic memories!

Hotel Reviews

Casa Sur Recoleta

Buenos Aires

Very nice hotel. Staff was friendly and accommodating. Would highly recommend

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Xelena Hotel & Suites

El Calafate, Santa Cruz

Loved this hotel. Nice accommodations and really good food. Staff was awesome. Very helpful. Location was great and they provide a shuttle into town and back to hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazú Hotel

Puerto Iguazú

Amazing hotel. So beautiful. Right in the jungle. Felt very authentic . Food was great. The suite we had was so cool. Spacious and fancy. They put the hot tub on for us . Loved everything about it

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grace Cafayate

Cafayate

They had champagne for us when we arrived. They also upgraded us to a master suite for our honeymoon. So nice! Watched the sunrise on the back porch . Was so amazing and romantic. Resturant was great. Staff took care of us and this was my favorite hotel of the whole trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Asado Dinner at El Fogón

Buenos Aires

The best meal we had all trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our kimkim experience was fantastic! Lucas worked with us to plan an unexpected trip. He offered insight and guidance to ensure that we received the most well-rounded Argentina experience in the time we had available. From quality lodging to excellent guided service, we thoroughly were able to enjoy the culture, people, food, wine, and excursions. We pleased with all of our service but specifically that of Fabian and Fleur. Their personalized attention, friendliness, knowledge, professionalism, and flexibility were superb!

Our trip provided us with comfortable stays at the Posada Verde Oliva and the Charming Luxury Lodge. We have very found memories of a cooking class and amazing meal at Casa del Visitante and of course Saint Julia wines. (FYI, best empanadas ever!) Our tour guide Fleur gave us the most educational, enjoyable day for a tour of Uco Valley Wine Country. We were then off to breathtaking Bariloche where we relaxed, hiked Cero Llao Llao, and kayaked the lakes of Patagonis (Lago Gutierrez). Lastly we enjoyed a historic tour of downtown Buenos Aires. It was absolutely a trip of a lifetime. Thanks to kimkim, Lucas, and our amazing guides for making this trip hassle free and fantastic!

This is the second time I use KimKim for my travels and I will definitely keep using the services in the future. From the travel inception to the assistance during travel itself, the levels of service and care were superb.
Lucas has accommodated all my requests and help me build the perfect trip. He was in touch all along to make sure I catch my flights and if there were any unforeseen changes.
They providers selected were also very friendly and when the weather wasn’t allowing to do the planned activities they have suggested amazing alternatives.
Lastly, Argentina has so many beautiful travel options to offer, from luxury travel to adventurous hikes or family vacation. It is such an amazing country as it is its people.
Totally recommended!

Hotel Review

Belmond Hotel das Cataratas

Foz do Iguacu

Excellent service, luxurious rooms and facilities, amazing food!

Activity Reviews

Trekking Cerro Bellavista

Bariloche

Thanks to Carlos and Monica for organising the best excursions even when the weather wasn’t behaving. We had an amazing time and we will totally come back!

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Argentine Falls

Puerto Iguazú

Thanks Pilar for such a beautiful journey through the national park and for taking care of use at anytime during the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Spirit of Glaciers

El Calafate

At first I was a bit hesitant about this experience but it was totally worth it to see the glaciers from up close and know a bit more about the national park. The food and service were excellent I recommend doing the private lounge experience!

Quality of Experience

Food

Transport

Our trip was amazing! Lucas did a great job tailoring the itinerary to our family's desire to be active on vacation with our 10 & 12 year olds. Maxi and Hernan took us around Buenos Aires in style, and gave us the local's view of lots of places. Dario and Geronimo in Bariloche did a great job of customizing our kayaking adventure for the windy weather and made it memorable. Zoe and Nicholas in El Chalten we're stars, giving great information and chatting with the kids all the way up and down the trails. Overall, an amazing experience.

Our specialist Lucas was fantastic. We have been planning this trip for over 8 months and he was able to help us narrow in on activities we wanted to do, and places we wanted to stay. We even threw in a date change. He was also available throughout our trip for updates and questions. Loved having the support.
Our local guides were also fantastic, Maxi in Buenos Aires and Carolina in Bariloche were very helpful, friendly and went above in beyond.
We had quite a few interactions with local tour companies as well and each one of them acted professionally and were very friendly and helpful.
Knowing what we know now about Argentina, we might have made a few itinerary changes, such as more time in Buenos Aires, less time in Ushuaia, and putting boating, or vehicle based outings before our hiking/trekking outings. We really enjoyed each place. If we return to Argentina we will certainly contact Lucas.

I can't express enough what a great job that Lucas did for us on our amazing trip to Argentina. He planned a great trip for us, specifically tailored for our interests. That was not so easy because my interests and my wife's are not always the same, yet he developed a plan we both loved. Then, when my wife got covid 2 days into a 2 week trip, Lucas was extraordinary. He helped us deal with some of the complicated issues that brought on. Then he managed to help us replan the second week of the trip so (post-quarantine) we were still able to enjoy this beautiful country. And he even managed to get us refunds for last minute cancellations. Just an overall amazing job by him.