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active 4 hours ago

Rene Rodarte

I'm a Mexican who loves to travel, stay in touch with the environment and learn from the different cultures around the world!

I believe in travel as a tool for positive development. My country is one of the most visited places in the world, why not make it the best experience possible for everyone?

I'm looking forward to hear about your ideas so that, together we can create a fantastic itinerary for you!

What places and activities do you specialize in?

"I have visited almost every region in Mexico, I do consider myself an specialist for the country.

I always aim towards integrating activities of responsible travel in my trips. "

How did you get involved in travel?

"After university, I decided to travel a bit to explore more and get to know what I wanted to do with my life. I started working in tourism as a way to look after myself and stay close to what I love, and never left. "

Please share a unique travel experience you will never forget.

"One time I headed to the jungle of Lacandona, in the south of Mexico and right in the border with Guatemala.

Unfortunately, my booking for the accommodation was lost and I had nowhere to stay for the night. No internet to book anything, no way of calling and contacting someone to get assistance.

The local Lacandones told me about Chambor, a local spiritual guide that also has a small hotel. We hiked to his place and he received me with open arms, I stayed for one night and during dinner he joined and shared with me his history, traditions and beliefs. I am very grateful to have met such great people in a time of need and became one of my favourite places to visit. "

Rene is part of the following groups: Mexico Travel Agents
Top itineraries and travel advice
Family itineraries

Recent trip reviews for Rene

Worry-free, unique experience in Mexico!
Mexico | Feb 24 - Mar 1, 2025

Ally
Ally T.
Minneapolis, MN | Reviewed on Mar 13, 2025
From start to finish, planning our trip with Kimkim was so effortless. I have physical considerations that come into play when traveling, and Rene was great at helping us find activities that would work within my abilities, which makes me feel so much more at ease when traveling. Luz, who was our point of contact during our trip, was wonderful to work with and very attentive. She was checking on us to make sure everything was going smoothly and we were having a great time even on the days... Read more

From start to finish, planning our trip with Kimkim was so effortless. I have physical considerations that come into play when traveling, and Rene was great at helping us find activities that would work within my abilities, which makes me feel so much more at ease when traveling. Luz, who was our point of contact during our trip, was wonderful to work with and very attentive. She was checking on us to make sure everything was going smoothly and we were having a great time even on the days when we didn't have any activities planned. She got us everything we needed for our activities ahead of time and was able to help us cancel an activity fairly last minute when we had a physical issue that prevented us from doing the activity. I loved that we were able to curate a day trip that included both Chichen Itza and Ek Balam, as we couldn't find any private tours elsewhere that combined these two experiences. Ek Balam was an absolutely magical experience for us - so beautiful, secluded and QUIET with so few other travelers. It really let us experience the site and its energy so much more thoroughly and I am beyond glad that this experience was included with our tour. All of our drivers were prompt and professional and we never once worried about any of the details of our trip because we knew our Kimkim team had our backs. Thank you for helping us plan this wonderful trip!

Hotel Review
Mi Amor Hotel
Tulum

Mi Amor Hotel was the perfect place for us to stay in Tulum. Being inside the national park, it allowed us to escape the hustle and bustle of the more touristy area of Tulum and be more secluded in the natural beauty of the coastline. It was also nice to have their sister hotel, Mezzanine, just a super short walk down the road so we could experience the beach and restaurant there as well. The small size of the resort made it feel so quiet and intimate. The views from the rooms and property were beyond compare. Our room was always clean and comfortable. The staff went above and beyond to make our stay wonderful. Everyone from the front desk to housekeeping, maintenance and restaurant staff remembered us each day, greeted us warmly, helped us with anything we needed (recommendations, directions, hotel info and even loaning us a pair of sunglasses when we realized my husband forgot his!) and were genuinely kind and wonderful to interact with each day. When I think back on our time here, I instantly feel happy and relaxed, because that is how we felt during our entire stay thanks to everything Mi Amor Hotel had to offer.

Authenticity & Character
The small size of the resort made it feel so quiet and intimate. The views from the rooms and property were beyond compare. Our room was always clean and comfortable. The staff went above and beyond to make our stay wonderful.
Location
Being inside the national park, it allowed us to escape the hustle and bustle of the more touristy area of Tulum and be more secluded in the natural beauty of the coastline. It was also nice to have their sister hotel, Mezzanine, just a super short walk down the road so we could experience the beach and restaurant there as well.
Staff
veryone from the front desk to housekeeping, maintenance and restaurant staff remembered us each day, greeted us warmly, helped us with anything we needed (recommendations, directions, hotel info and even loaning us a pair of sunglasses when we realized my husband forgot his!) and were genuinely kind and wonderful to interact with each day.
Cleanliness & Comfort
Super attentive housekeeping staff with daily room cleaning and turndown service - our room always felt clean and comfortable, smelled lovely and was a wonderful place to relax at the end of a long day of exploring!
Activity Review
Explore the mysterious area of Ek Balam
Explore the mysterious area of Ek Balam
Ek Balam

If you love to explore Mayan ruins, this site is a MUST SEE. It feels so quiet and secluded and it gives you the opportunity to really experience the ruins up close, feel the energy of the site itself and to hear/experience the sounds and sights of the surrounding jungle as you explore. There were probably only 15 other people touring the site while we were there. This was a magical experience for us and we would recommend it to any traveler looking to get off the beaten path a little and explore some lesser known ruins.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte

2 of 3 experiences were great!
Mexico | Feb 13 - Feb 17, 2025

R
Rebecca S.
Leawood, KS | Reviewed on Feb 24, 2025
Our trip was fabulous on 2 of 3 experiences.
It was just easy and convenient to have someone pick us up from the airport on our first day in a new place.
Our first day City & Food tour with Montserrat was AMAZING. She did a fabulous job of chatting with our teenager in Spanish, adjusting the tour to our own interests, bathroom needs, and hunger levels, and engaging all of us in an introduction to some of the history and the current life of Mexico City. 6 stars out of 5 for this... Read more

Our trip was fabulous on 2 of 3 experiences.
It was just easy and convenient to have someone pick us up from the airport on our first day in a new place.

Our first day City & Food tour with Montserrat was AMAZING. She did a fabulous job of chatting with our teenager in Spanish, adjusting the tour to our own interests, bathroom needs, and hunger levels, and engaging all of us in an introduction to some of the history and the current life of Mexico City. 6 stars out of 5 for this guide and experience.

Our 2nd day tour was where our trip fell off of the rails.
We had booked a nature-oriented introduction to the canals of Xocimilco, according to our trip plan. But what we got was a trip to the party-boat side, and then the tour guide had nothing to offer - no stops, no chatter about what we were seeing, no food & drink. I would not recommend working with that guide or that company. And it was VERY frustrating, since our tour plan had described a different tour. (It sounds like Rene had switched the tour / tour company but hadn't updated the itinerary - but we never would have booked that experience if it was described accurately.)

But then we had a great experience on our bike tour of Teotihuacan. The guiding company did a nice job of mixing the biking with walks around different areas, and the guide was engaging for our whole family (parents and 2 teen boys).

Also throughout, Luz was our day to day contact, and she always made sure that we knew where to go next and how to find our guides, etc.
She wasn't able to help with anything to address our mis-booking of our 2nd day tour, but where she did seem to have accountability she did a nice job of communicating.

Local specialist: Rene Rodarte

Fantastic family trip in the Yucatán
Mexico | Feb 2 - Feb 8, 2025

M
M Z.
Ashburn, VA | Reviewed on Feb 10, 2025
So many fantastic memories for our young family!
When we first contacted kim kim, I was not sure it was even possible to organize a trip at such short notice, but Rene delivered a plan custom made for us, with just 3 weeks to go. All the activity providers were top notch, knowledgeable and supporting local communities.
Luz Ma followed us online through the trip, she was able to help when an hotel assigned us to a very traffic noisy room, she helped us get a much quieter, and better room...
Read more

So many fantastic memories for our young family!
When we first contacted kim kim, I was not sure it was even possible to organize a trip at such short notice, but Rene delivered a plan custom made for us, with just 3 weeks to go. All the activity providers were top notch, knowledgeable and supporting local communities.
Luz Ma followed us online through the trip, she was able to help when an hotel assigned us to a very traffic noisy room, she helped us get a much quieter, and better room the following night. We had one other organizational mishap, but it could be solved thanks to all the information provided by kim kim team.
The activities where perfect for our family friendly tour, and we did more than we would have thought possible.

Hotel Reviews
El Mesón del Marqués
Valladolid

This is a beautiful hotel right in the center of Valladolid, with an authentic, traditional character. The staff is courteous and attentive, the grounds are beautiful and the courtyard and pool provide a peaceful setting. Unfortunately the first night we were assigned to an extremely noisy room overlooking a busy street. We could not get any sleep. After we were moved to a different room, our stay was much more pleasant. The restaurants is very good. I wish we knew about the roof terrace bar while there!

Authenticity & Character
Wonderful historical character, kept throughout the building, nice art and decor
Location
Right in the center of town
Staff
Very professional
Cleanliness & Comfort
Great service
Hacienda Morelos
Puerto Morelos

As of February 2025, the only reason to be at hacienda Morelos is the location. It is located right in the center of Puerto Morelos, with direct access to the beach and with sea view of most rooms. The rest however, is in grave need of attention. There is a feeling in the hotel that there is no management, the employees where often uncourteous and lacked initiative. There are renovations going on in the restaurant, so you are walking in a building site and to reach the pool and sea you have to go through all the kitchen equipment left in what would be otherwise a nice restaurant area. We constantly had to request extra towels and toilet paper for our 4 people room, like it was not possible to give anything extra. The coffee in the foyer was alway empty, in a container way too small for the demand. The pool and other part of the hotel cleanliness is questionable. The fee parking was half a building site, we were blocked in by a van at one point. They should have closed during the remodel and train their staff better.

Authenticity & Character
Felt like a bleak motel. Lots of dirt and dust, not even an evening reading light.
Location
Beautiful location with views and right on the beach front!
Staff
Unfriendly, lacked initiative and professionalism
Cleanliness & Comfort
Pool was dirty, lots of dirt around the hotel. Not help by remodel and building sites around.
Activity Reviews
Visit a peaceful cenote and enjoy traditional mayan food
Visit a peaceful cenote and enjoy traditional mayan food
Mexico

Beautiful peaceful cenote, staff explained well how to reach it and showering procedure. Friendly staff and nice food at lunch, lovely environment.

Quality of Experience
The character of the cenote
Food
Great traditional food
Ek Balam Archaeological Site, Cenote & Village Tour
Ek Balam Archaeological Site, Cenote & Village Tour
Mexico

What an amazing place, a world a part from the crowds of Chicen Itza. I hope ek balan retain its character. The local guide , Baldasar, was knowledgeable and friendly to us and our children. We learnt so much! The team managed to change around our booking times to see the cenote after the archeological visit. The cenote was beautiful, with a nice relaxing area with hammocks, changing rooms and lovely staff explaining the site facilities and rules. I wish we had longer there. After that we went to the village tour that felt authentic, again with welcoming and friendly people, showing their homes and their craft. We purchased locally made crafts, although we never felt pressured into it.

Quality of Experience
Guides, Drivers and Staff
Transport
N.a. Our transport.
Cooking Class in the Mayan community Nuevo Durango & Punta Laguna Natural Reserve
Cooking Class in the Mayan community Nuevo Durango & Punta Laguna Natural Reserve
Mexico

Overall a fantastic day. Francisco was accomodating as we arrived 30 min late. I had flagged the start time of 10 as too early from valladolid , with the time change. He was extremely friendly and professional. Francisco was so nice and friendly, a father himself he was caring and engaging with the kids and explained a lot about his culture but also took great interest in us! The cooking was a fantastic experience with the children, we picked and made everything from scratch! The family cooking was super hospitable and jovial. The laguna tour was very special and packed with activities !

Quality of Experience
Genuine cooking experience
Food
We cooked ! It was fantastic!
Guides, Drivers and Staff
All amazing! Francisco was great
Transport
Na our car
Scuba Diving in the Cozumel Sea for Certified Divers
Scuba Diving in the Cozumel Sea for Certified Divers
Mexico

Beautiful dive, great staff, small group and great equipment. Knowledgeable and eco conscious owner of the diving service. Despite the mishap with my diving start time, Ernesto Hevia was quick thinking into finding a solution for me, he also took care of me picking me up from the ferry and taking me back there after. There needs to be more direct communication between the diving center to the client directly. I understand the diving did not have my direct contact info. I filled in the questionnaire but at that point I should have also scheduled a call or have a direct message to the provider to go over details and questions.

Quality of Experience
Guides, Drivers and Staff
Great staff
Transport
Boat and road transport were great
Snorkeling in the beautiful marine park of Puerto Morelos
Snorkeling in the beautiful marine park of Puerto Morelos
Puerto Morelos

Friendly staff, great equipment, eco conscious tourism, a great experience. Joaquin was so friendly and our captain Arturo took care of our children on the boat. I love how everybody receives and explanation before snorkeling on how to protect the environment. The floatation devices definitely limits people diving down and grabbing things or inadvertently damaging corals. We saw a lot of fish!.

Quality of Experience
Great place to snorkel! We saw manta, morel eel, turtles, angel fish, barracuda.
Guides, Drivers and Staff
Lovely staff , family friendly, helpful
Transport
Good boat
Local specialist: Rene Rodarte

My trip was based in Mexico City and Puebla. ...
Mexico | Jan 27 - Feb 5, 2025

Kevin
Kevin S.
Los Angeles, CA | Reviewed on Feb 06, 2025
My trip was based in Mexico City and Puebla. Accommodations, transport and guided tours were arranged according to my interests, and all of the tours chosen were perfect. There were wonderful food tours in both Mexico City and Puebla, visits to the Pueblos Mágicos Zácatlan and Chignahuapan, a visit to Teotihuacan, and tours of Talavera factories in Puebla (in one of which I painted my own piece). All of the tour guides (Luis, Yimnah, Lupita, Pablo and Ayleyn) and drivers were wonderful -... Read more

My trip was based in Mexico City and Puebla. Accommodations, transport and guided tours were arranged according to my interests, and all of the tours chosen were perfect. There were wonderful food tours in both Mexico City and Puebla, visits to the Pueblos Mágicos Zácatlan and Chignahuapan, a visit to Teotihuacan, and tours of Talavera factories in Puebla (in one of which I painted my own piece). All of the tour guides (Luis, Yimnah, Lupita, Pablo and Ayleyn) and drivers were wonderful - friendly, knowledgeable, informative and fun to be with. I spent the most time with Lupita (3 separate tours) in Puebla. She is truly a precious resource to have.

Hotel Reviews
Casa Azulai Puebla Hotel Boutique
Puebla

This hotel seems fairly recently renovated, and has lovely decor. It is convenient and modern in comfort, yet retains historic charm. The staff are friendly and accommodating. I had several breakfasts there, which were delicious. The hotel is conveniently located in the historic center, close to places of interest, shopping and restaurants.

Authenticity & Character
Lovely decor which seamlessly blends historic charm with modern convenience.
Location
It is in the historic center.
Staff
Friendly and helpful
Cleanliness & Comfort
The bed was very comfortable, and the shower was great.
Casa González
Mexico City

My room was large and comfortable. The hotel is very conveniently located. The reception staff were extremely friendly and helpful.

Authenticity & Character
Lovely outside patio.
Location
Very conveniently located near restaurants and many places of interest. Safe neighborhood; I felt comfortable walking around as a solo female.
Staff
Reception personnel in particular were helpful.
Cleanliness & Comfort
Activity Reviews
Discover the flavors and colors of the exotic San Juan Market
Discover the flavors and colors of the exotic San Juan Market
Mexico City

My guide Yimnah was wonderful - friendly, knowledgeable and helpful. She chose excellent food samples so that I could experience many flavors of Mexico, and some foods specific to Mexico City itself. We walked to a local market in an area of the historic center that I would never have thought to explore on my own (not because it was dangerous, just because I didn’t know it was there). Yimnah also shared interesting facts about that specific area of Mexico City.

Quality of Experience
The explanations about the historical significance of some of the dishes and restaurants.
Food
Everything; the torta, the cheese sampler, the mole, the fruit.
Guides, Drivers and Staff
Yimnah was so friendly and knowledgeable, and always asked me about my preferences and how I was doing.
Transport
My hotel called a taxi for me.
Teotihuacán Walking Tour - DO Puebla/Cholula - 8h
Teotihuacán Walking Tour - DO Puebla/Cholula - 8h
Mexico City

With my guide Luis, I believe that I was able to visit the areas of greatest significance of Teotihuacán.

Quality of Experience
I learned a great deal about the area, the former residents of Teotihuacán and their lives, and the process of archeological discovery and preservation.
Food
I had a typical lunch (chicken with mole, rice, beans, tortillas) in a local restaurant with a view of one of the pyramids.
Guides, Drivers and Staff
Luis was highly informative; he made every detail interesting. He was also very solicitous about how I was doing e.g. if I needed to rest, etc. The driver took me from Teotihuacán to my hotel in Puebla; he was very kind and helpful.
Transport
As above
Puebla City Tour & Talavera Workshop
Puebla City Tour & Talavera Workshop
Puebla

The visit to the Talavera workshop was great. I was a fan of Talavera ceramics before my arrival, and was thrilled to tour the Uriarte factory, one of the most historic and iconic Talavera factories of Puebla. It was informative and after the tour, for better or for worse, I was able to paint my own piece. We later had a fantastic walking tour of the city of Puebla.

Quality of Experience
The experience of trying to paint my own ceramic piece, which is being shipped to me after it has been fired and finished!
Guides, Drivers and Staff
Lupita was the guide for this experience. She is truly a treasure - friendly, humorous, knowledgeable, kind and a great teacher. She shared her knowledge of Puebla history in general as well as the history of each individual building we visited. She was always concerned about my welfare, asking if I needed to rest and making sure I didn’t walk into the street when there was traffic. She chose a number of iconic churches for us to visit, as well as the Biblioteca Palafoxiana.
Transport
Kind of N/A; it was a walking tour.
Gastronomic tour in Puebla
Gastronomic tour in Puebla
Puebla

My guide Lupita chose typical dishes of Puebla for us to sample - tacos de canasta, tlayoyos, quesadillas (not like those in the US), and sweets. Although there were other dishes, like cemitas, that we were unable to try (because too much food) Lupita provided background information about those foods. While we were in the street of dulces, she pointed out the former home of the Serdán family, which continues to display bullet holes from the start of the Mexican Revolution on its facade.

Quality of Experience
This tour was as advertised; a true food tour which includes dishes which most people from the US would not know as Mexican. A truly marvelous cultural experience.
Guides, Drivers and Staff
This was my second day with Lupita. I was thrilled to learn that she would be my guide again!
Transport
N/A. Walking tour.
Visit Cholula and a talavera factory
Visit Cholula and a talavera factory
Cholula

We visited a famous Talavera factory, Talavera de la Reyna, on the way to Cholula. The tour was fascinating, and included a thorough explanation of the process of producing the ceramics. We then proceeded to Cholula, where the guide discussed the largest pyramid in the world, located there. We visited the museum and walked around the pyramid, viewing the excavations of previous pyramids. We then climbed to the top to see the famous church of Nuestra Señora de los Remedios. Additionally we visited Templo de Santa María Tonantzintla and La Purisima in San Andres Cholula.

Quality of Experience
It was very well planned to include the visit to the Talavera factory (a special interest of mine), as well as the historic and spiritual sites. The sites are must-see for anyone in the Puebla area.
Guides, Drivers and Staff
Pablo was very informative, explaining the significance of the pyramid as well as the cultural significance of the different styles of decor in the churches. His commentary on the exhibits in the museum was invaluable.
Transport
The car was comfortable; the driver arrived for pickup promptly and dropped us at convenient spots for each activity.
Mole Poblano: Market Tour & Cooking Class
Mole Poblano: Market Tour & Cooking Class
Puebla

This class was very well-organized and incredibly fun. I was the only tourist in this activity, which added to the experience since I felt like I was really able to participate in the cooking. However I think that a larger group would be great as well.

Quality of Experience
In contrast to previous cooking classes that I have taken in other places, I feel that I will really be able to possibly make mole myself after I return home. We also visited a local market where I had the experience of shopping for some of the ingredients we used later. We sampled a sweet breakfast tamale at the very beginning of the experience, just enough to keep me from getting ravenous before the mole was ready!
Food
Aleyn shared her recipe for mole, which was less extensive (in terms of number of ingredients) than I had expected. She encouraged me to taste the sauce at each crucial step to make sure it was going in the right direction. It turned out delicious!
Guides, Drivers and Staff
Aleyn, the guide, teacher and chief cook, is an excellent instructor. She was both encouraging with my efforts and also patient with my lack of expertise! She is incredibly fun to be with!
Transport
The little bit of driving that this tour required was done by the tour guide herself.
Discover Zacatlan de las Manzanas & Chignahuapan
Discover Zacatlan de las Manzanas & Chignahuapan
Mexico

To my delight, Lupita was my guide for this day’s experiences. It was a day full of unique experiences; we visited 2 of Mexico’s Pueblos Mágicos, Zácatlan and Chignahuapan, and hiked to a waterfall Cascadas San Joaquin Tomatlán. Zácatlan is a town bejeweled with beautiful and intricate mosaic murals which depict the history of the town, early Mexican history/mythology, and things of cultural interest such as typical clothing from each state of Mexico. To add to the value and interest of this excursion, the actual artists were working as we toured and spoke with us about their work! The hike to the waterfall took place through a cool refreshing mountainous area, and the local guide discussed the indigenous plants of medicinal value. During this tour I sampled some local delicacies such as bread stuffed with an entire apple, elote and a maguey worm (actually very tasty and a good source of protein, no kidding).

Quality of Experience
I loved the opportunity to visit Pueblos Mágicos, places which are not necessarily on the tourist route for folks from the US. Also, it was truly priceless to be able to see the dedication of the mural artists at work, and to meet those amazing women. My memories from this tour will always be cherished.
Guides, Drivers and Staff
As noted before, Lupita is a fantastic guide and I was happy to have her in charge again. I cannot say enough good things about her. She is indefatigable, kind, personable, and a gifted teacher. She was always careful of my welfare, and asked if I was tired or if anything was too much for me. Our driver Miguel is also a very kind man and an excellent, safe driver.
Transport
Miguel was the driver; very comfortable car which was fanatically clean at the beginning of our trip but, unfortunately for Miguel, dusty and/or rain-soaked at the end of the adventure!
Free day in Puebla
Free day in Puebla
Mexico

I visited the forts commemorating the battle of Cinco de Mayo, and the Ex-Convento de Santa Rosa. I wanted to visit the house of the Serdán family but was unable; it was closed for some sort of maintenance.

Quality of Experience
I enjoyed the day, but can’t compare it to the previous stellar guided experiences!
Guides, Drivers and Staff
N/A
Transport
N/A
Local specialist: Rene Rodarte

Mexico City
Mexico | Nov 1 - Nov 5, 2024

Katie
Katie B.
Glastonbury, CT | Reviewed on Jan 12, 2025
Our trip to Mexico City was wonderful
We got to see all the highlights over a few days
It was wonderful being there over dia de muertos
Would absolutely recommend kimkim for all your travel needs!
Read more

Our trip to Mexico City was wonderful
We got to see all the highlights over a few days
It was wonderful being there over dia de muertos
Would absolutely recommend kimkim for all your travel needs!

Activity Reviews
Tacos, Chelas & Mezcal in Narvarte
Tacos, Chelas & Mezcal in Narvarte
Mexico City

Excellent way to try different cuisine and the mezcal tasting at the end was a great way to end the night!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pop
Air Balloon Flight over Teotihuacan & Biking Experience
Air Balloon Flight over Teotihuacan & Biking Experience
Mexico City

A must do

Sweets & streets! Family-Friendly Historic Center Tour
Sweets & streets! Family-Friendly Historic Center Tour
Mexico City

Our tour guide was wonderful and the kids loved it!

Lucha libre experience & mezcal tasting
Lucha libre experience & mezcal tasting
Mexico City

Such a fun experience! Our boys loved it

Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

Unique experience Beautiful wildlife and nature

Tour the famous and picturesque neighborhood of Coyoacán.
Tour the famous and picturesque neighborhood of Coyoacán.
Mexico City

Tour guide was great Beautiful part of mexico

Enjoy an Oaxacan dinner at Los Danzantes.
Enjoy an Oaxacan dinner at Los Danzantes.
Mexico City

Delicious!

Local specialist: Rene Rodarte

Absolutely fabulous trip. It was well organis...
Mexico | Dec 12 - Dec 22, 2024

I
Imogen E.
United Kingdom | Reviewed on Jan 07, 2025

Absolutely fabulous trip. It was well organised and we had the best time and cannot fault the logistics.

Local specialist: Rene Rodarte

We had an excellent experience in Mexico
Mexico | Dec 27 - Jan 3, 2025

Jose Jorge
Jose Jorge M.
the Honduras | Reviewed on Jan 05, 2025
We had an excellent experience in Mexico. All the drivers and guides were excellent, very knowledgeable and friendly: Daniela, Montserrat, Suzy, Pablo. We missed Rene because he disappeared and Mariana was the one coordinating our trip while in Mexico. Read more

We had an excellent experience in Mexico. All the drivers and guides were excellent, very knowledgeable and friendly: Daniela, Montserrat, Suzy, Pablo.

We missed Rene because he disappeared and Mariana was the one coordinating our trip while in Mexico.

Hotel Review
Casa Decu
Mexico City

Great hotel, very well located, all the staff very friendly and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

This is an unforgettable experience, really unexpected. Very interesting to see how they work the Chinampas and all the work it takes, and above all keeping it as a family tradition

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte

Some good planning and some inconvenient locations
Mexico | Dec 22 - Jan 1, 2025

Sarah
Sarah B.
Denver, CO | Reviewed on Jan 02, 2025
The first half of our trip was really well planned with great hotels, perfectly timed transportation and amazing tour guides. At the end of the trip we were reserved in a hotel that was extremely inconvenient and kept giving us false information. We wasted most of our time in Tulum trying to work around the inconvenient location of the hotel. Read more

The first half of our trip was really well planned with great hotels, perfectly timed transportation and amazing tour guides. At the end of the trip we were reserved in a hotel that was extremely inconvenient and kept giving us false information. We wasted most of our time in Tulum trying to work around the inconvenient location of the hotel.

Hotel Reviews
Histórico Central Mexico City
Mexico City

Great hotel and location. The breakfast menu was excellent. Very clean hotel and helpful service.

Authenticity & Character
Clean, beautiful and easy
Location
Located perfectly near the main attractions
Staff
Helpful recommendations
Cleanliness & Comfort
Great beds
El Mesón del Marqués
Valladolid

Great location and helpful people. Very pretty building

Authenticity & Character
Great ambience and restaurant
Location
On the main square
Staff
Helpful and friendly
Cleanliness & Comfort
Good beds but a smell of mildew
Copal Tulum Hotel

Beautiful room and pools but the location is terrible and the staff repeatedly gave us incorrect information

Authenticity & Character
Nice pool
Location
It takes hours to get to the beach and walking to the center of town requires walking through a poor neighborhood with no sidewalks and muddy dirt roads
Staff
Incorrect information was given at least 4 times
Cleanliness & Comfort
Clean and good beds
Activity Reviews
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

The boats are beautiful and the scenery fascinating

Quality of Experience
Very interesting
Guides, Drivers and Staff
Lots of information and a great tour
Transport
Tour the famous and picturesque neighborhood of Coyoacán.
Tour the famous and picturesque neighborhood of Coyoacán.
Mexico City

The market was fascinating and the fruit stand a once in a lifetime experience. The neighborhood otherwise didn’t seem very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of Teotihuacan and the Basilica of Guadalupe
Visit of Teotihuacan and the Basilica of Guadalupe
Mexico City

Fascinating archaeology and Luis, our guide, was extremely knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour through the Historic  City Center of this Colonial City Valladolid
Walking tour through the Historic City Center of this Colonial City Valladolid
Valladolid

The guide was friendly but his English was hard to understand

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá

The driver, Carlos, was very friendly and helpful. The guide was informative and nice. The site is very crowded

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a peaceful cenote and enjoy traditional mayan food
Visit a peaceful cenote and enjoy traditional mayan food
Mexico

Amazing swimming and a great lunch

Quality of Experience
Food
Sops de lima was great
Guides, Drivers and Staff
Transport
Carlos was really nice
Explore the mysterious area of Ek Balam
Explore the mysterious area of Ek Balam
Ek Balam

A less crowded site where you can climb the pyramid

Quality of Experience
Guides, Drivers and Staff
Transport
Carlos was very nice
Visit to Xcanche Cenote
Visit to Xcanche Cenote
Ek Balam

Great experience and lots of fun

Quality of Experience
Guides, Drivers and Staff
Carlos was nice and helpful
Transport
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Jan 09, 2025
Dear Sarah,
Thank you for sharing your experience with us. We’re delighted to hear that the first part of your trip met your expectations, with excellent hotels, well-timed transportation, and amazing tour guides. It’s always our goal to provide seamless and memorable travel experiences.
However, we’re truly sorry to hear about the challenges you faced during the latter part of your trip in Tulum. We understand how frustrating it can be to deal with inconvenient accommodations and...
Read more

Dear Sarah,
Thank you for sharing your experience with us. We’re delighted to hear that the first part of your trip met your expectations, with excellent hotels, well-timed transportation, and amazing tour guides. It’s always our goal to provide seamless and memorable travel experiences.
However, we’re truly sorry to hear about the challenges you faced during the latter part of your trip in Tulum. We understand how frustrating it can be to deal with inconvenient accommodations and misinformation, especially when it affects your ability to enjoy your time.
Your feedback is incredibly valuable to us, and we’re taking this seriously to ensure we address the issues you encountered. We will work closely with our team and partners in Tulum to ensure no other travelers face similar inconveniences.
Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Please don’t hesitate to reach out to us if there’s anything we can do to make this right.
Warm regards,
Rutopía Team

Maria was nice. Other than that everything w...
Mexico | Dec 26 - Dec 31, 2024

Falguni
Falguni S.
Manhattan, NY | Reviewed on Jan 01, 2025
Maria was nice. Other than that everything was horrible except the hotel in Puebla . Starting from our hotel room in Mexico City to uber driver from Puebla to Mexico City as he kept turning the AC off in the car in the heat. The boat guide was good. We did not like the way we were given the hotel room or the way we were treated when we complained about the hotel Read more

Maria was nice. Other than that everything was horrible except the hotel in Puebla . Starting from our hotel room in Mexico City to uber driver from Puebla to Mexico City as he kept turning the AC off in the car in the heat. The boat guide was good. We did not like the way we were given the hotel room or the way we were treated when we complained about the hotel

Hotel Review
Hotel B Urban Xaman
Cuauhtémoc, Centro, Mexico City

Terrible hotel smells the whole bathroom smelled and room smelled like urine

Authenticity & Character
Everything
Location
Everything
Staff
Can speak English
Cleanliness & Comfort
Everything
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Jan 09, 2025
Dear Falguni,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that parts of your experience did not meet your expectations. While we’re glad you enjoyed Maria’s assistance, the boat guide, and your stay in Puebla, it’s clear that other aspects of the trip fell short, and for that, we sincerely apologize.
Your concerns about the hotel in Mexico City, the Uber ride, and how your complaints were handled are deeply troubling. We strive to provide a seamless...
Read more

Dear Falguni,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that parts of your experience did not meet your expectations. While we’re glad you enjoyed Maria’s assistance, the boat guide, and your stay in Puebla, it’s clear that other aspects of the trip fell short, and for that, we sincerely apologize.
Your concerns about the hotel in Mexico City, the Uber ride, and how your complaints were handled are deeply troubling. We strive to provide a seamless and enjoyable experience, and it’s disheartening to hear that we let you down. Please rest assured that we are reviewing these issues with our team and partners to ensure they are addressed promptly.
Your comfort and satisfaction are our priority, and we’d love the opportunity to make this right. Please feel free to reach out to us directly so we can better understand the situation and work on a resolution.
Thank you for bringing these matters to our attention.
Warm regards,
Rutopía team

Tonalli with eat mexico was so fun and enthus...
Mexico | Nov 28 - Dec 7, 2024

E
Elizabeth C.
Canada | Reviewed on Dec 16, 2024
Tonalli with eat mexico was so fun and enthusiastic!!
The chinampas with Gabriel was unique and so informative. Bikes and munchies was a fantastic bike and food tour in the city.
Luis in teotihuacan and again in Amanalco was very informed and enthusiastic. Loved the alpine cabins.
And Aaron and Irving with Unlimited guiding us to Popocatepetl were topnotch. Went above and beyond with extra driving duties.
Aand to top it off with the luche libre on our last night. Unforgettable.
Read more

Tonalli with eat mexico was so fun and enthusiastic!!
The chinampas with Gabriel was unique and so informative. Bikes and munchies was a fantastic bike and food tour in the city.
Luis in teotihuacan and again in Amanalco was very informed and enthusiastic. Loved the alpine cabins.
And Aaron and Irving with Unlimited guiding us to Popocatepetl were topnotch. Went above and beyond with extra driving duties.
Aand to top it off with the luche libre on our last night. Unforgettable.

Activity Reviews
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

unique and unexpected part of mexico city

Quality of Experience
Guides, Drivers and Staff
gabriel was very informed, gentle and easy to be with
Transport
Bike tour around the most hipster neighborhoods
Bike tour around the most hipster neighborhoods
Mexico City

guides were incredible looking after a fairly large group through the street of mexico city.

Quality of Experience
Guides, Drivers and Staff
Hike in the Iztaccíhuatl-Popocatépetl National Park
Hike in the Iztaccíhuatl-Popocatépetl National Park
Mexico

Aaron was excellent guide and Irving, driver was very good driver on difficult road

Quality of Experience
Guides, Drivers and Staff
Aaron and Irving drove us an extra 2 hours when our other driver didnt show up.
Transport
Lucha Libre Experience & Mezcal Tasting
Lucha Libre Experience & Mezcal Tasting
Mexico City

so fun and different

Quality of Experience
Guides, Drivers and Staff
guide was fun and engaging
Transport
was no transport
Tacos, Chelas & Mezcal in Narvarte
Tacos, Chelas & Mezcal in Narvarte
Mexico City

Tonalli, our guide was so enthusiastic and street food was top notch. We went to places we never would have gone without our guide.

Quality of Experience
guide was great and choies of food vendors good
Food
Guides, Drivers and Staff
Biking in Teotihuacán "The City of the Gods" & Overnight in Cholula
Biking in Teotihuacán "The City of the Gods" & Overnight in Cholula
Mexico

unique experience and not expected to see pyramids in mexico city

Quality of Experience
unique
Guides, Drivers and Staff
excellent guide in luis
Transport
Local specialist: Rene Rodarte