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Sandy Ren

I have been working as a travel specialist since graduating from college twenty years ago. Travel is my lifelong passion. It was such a thrilling thing to venture into a new world full of unknown surprises and soak up the unique sounds, sights, and scents. As a Japan enthusiast, I can't wait to help you create your memory in this country that boasts a myriad of fascinating explorations!

What places and activities do you specialize in?

"Japan！Just let me know what will make your stay in thiscountry unforgettable, perhaps a sensational Wagyu beef culinary experience, a hiking trip to see the traditional Japanese countryside, a luxury afternoon tea with Tokyo’s skyline right in front of your eyes, I will help you truly experience these destinations at your own pace."

How did you get involved in travel?

"I majored in Tourism English in college. That was when I fell in love with travel. After graduating, I was lucky to find a job at a travel company and have been working as a local travel specialist since. Travel keeps people young and I always have full passion for travel."

Please share a unique travel experience you will never forget.

"It was during the cherry blossom season. I went on a trip to Oshino Hakkai and the vista was breathtaking-blooming cherry flowers creating a sea of pink, Mt. Fuji with its snowy peak standing tall in the background - the beauty has always lingered in my mind."

Sandy is part of the following groups: Japan Travel Agents, Japan Family Travel Agents
Top itineraries and travel advice
Relaxed Hike Along Japan's Nakasendo Trail: Mountains, Forests & Historic Sites - 7 Days
This active adventure takes you to some of Japan's most memorable sights, all via the historic Nakasendo Trail. You'll start in the post-town of Magome, where you'll stroll...
Discover Japanese & Korean Culture: Tokyo, Kyoto, Hiroshima & Seoul - 10 Days
Get to the heart of Japanese and Korean culture on this 10-day trip to the vibrant cities of Tokyo, Kyoto, Hiroshima, and Seoul. Learn about Shinto beliefs at Nezu Shrine, sit...
Cultural Experiences & Historic Highlights in Japan & South Korea - 14 Days
Immerse yourself in Japan and South Korea's best cultural attractions on this two-week trip. Begin in Tokyo, exploring temples, gardens, and historic alleys, then take a day...
Family itineraries
Japan Off the Beaten Path - 14 Days
This 14-day tour showcases some of Japan's top sights, as well as a few hidden spots rarely glimpsed by tourists. Start with the futuristic neon lights of Tokyo, where you'll...
Family Adventure in Japan - 10 Days
This action-packed 10-day adventure around Japan is perfect for families! The itinerary leads you from the neon lights, futuristic interactive art, and whimsical character cafés...
Family Adventure in Japan: Tokyo, Mount Fuji, Kyoto - 10 Days
Traveling together as a family is such a special experience, and this 10-day action-packed adventure is specifically designed with families in mind. From Kanto to Kansai, this...
Luxury itineraries
Japan Off the Beaten Path - 14 Days
This 14-day tour showcases some of Japan's top sights, as well as a few hidden spots rarely glimpsed by tourists. Start with the futuristic neon lights of Tokyo, where you'll...

Recent trip reviews for Sandy

Japan 2025
Japan | Jan 18 - Jan 26, 2025

Jack
Jack P.
Boston, MA | Reviewed on Jan 28, 2025
This trip was amazing! I personally like to research/plan my travels but life was hectic beforehand and having someone assist with our travel planning based off our preferences was amazing. The fact it was not much more expensive than doing it ourselves is always a plus. Also, the itinerary layout and portal for KimKim was very straightforward and was always helpful to look at when referring to travel events/timing. I loved how flexible your company is as well, accommodating to our “budget”... Read more

This trip was amazing! I personally like to research/plan my travels but life was hectic beforehand and having someone assist with our travel planning based off our preferences was amazing. The fact it was not much more expensive than doing it ourselves is always a plus. Also, the itinerary layout and portal for KimKim was very straightforward and was always helpful to look at when referring to travel events/timing. I loved how flexible your company is as well, accommodating to our “budget” travel style and self guided events so we could do what we wanted at each location without having to worry about booking timing/tour guides.

We really enjoyed the assistance Sandy provided, she booked domestic travel, checked us in, sent our boarding passes/tickets to us, and provided clear descriptions of where to meet our private transfers at each location! She was even helpful of providing information for where to meet family friends and websites that can help with reserving tables. Sandy was also very responsive the whole trip, helping us get our questions answered as well as being prompt with rescheduling/refunds as our trip changed.

A few points I think Kaelyn mentioned internally, but worth noting here:
-we had to ask Sandy for times of private transfers, reservation #’s, and timing of domestic travel. We didn’t have this info very close to our departure date, and it may have been provided around that time, but I’m sure other people would feel the same of wanting this info a bit beforehand.
-originally, when Sandy booked the Sapporo beer museum tour it said food was included, but the day that we booked it the food was closed all along, not sure how Sandy missed it, but we had to eat lunch somewhere else. Not a huge deal, our local guide Kana was very helpful with this and recommended a great soup curry restaurant that was probably our favorite meal of the trip. Also, Sandy/Kana figured out the refund for the Sapporo beer museum to be applied to our lunch which was great to not have to worry about.

Overall, I would recommend KimKim to most people. This was mine/my wife’s first experience with a travel agency as well, so there were some things that were confusing to us, but overall the trip ran very smoothly and a lot of stress was eliminated because of KimKim’s/Sandy’s assistance! I would definitely consider doing a trip through KimKim again. Thank you!

Hotel Reviews
Niseko Northern Resort Annupuri
niseko

You could tell it was an older building, but still a great vibe, good rooms, amazing that it had restaurants/breakfast on-site! It was a bit farther away from everything else in Niseko, almost an hour bus ride to the main village which we didn’t know. It would be nice if this place had a free shuttle to the village as the local bus took a while and was honestly expensive (so was the taxi service), which added up over the couple days. The fact that it was ski in/ski out was the highlight, also each room had their own ski locker which was amazing!!

Authenticity & Character
Location
Nothing, it is just far away from the main village/restaurants.
Staff
Cleanliness & Comfort
They made our beds everyday and gave us fresh towels, awesome!
The TOURIST HOTEL AND CAFE AKIHABARA
Tokyo

Amazing breakfast, and delicious coffee. We would stay here again.

Authenticity & Character
Very modern and clean.
Location
Right near electric city, great central location.
Staff
Cleanliness & Comfort
Activity Review
Half-day Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Half-day Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo

We thought this was a brewery tour not museum tour. And the food was closed. This may have been our fault for not researching when booking, but was fun to learn the history nonetheless.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 29, 2025
Dear Jack, Hope you are doing great.I'm so glad to hear that your trip was amazing, and I'm thrilled that our services helped make the planning process smoother for you, especially with your busy schedule! It's great to know that the itinerary and portal were easy to use, and that the flexibility to cater to your budget and self-guided style was appreciated. I’m glad I was able to provide the assistance you needed, from booking domestic travel to ensuring your transfers and tickets were in... Read more

Dear Jack,

Hope you are doing great.I'm so glad to hear that your trip was amazing, and I'm thrilled that our services helped make the planning process smoother for you, especially with your busy schedule! It's great to know that the itinerary and portal were easy to use, and that the flexibility to cater to your budget and self-guided style was appreciated. I’m glad I was able to provide the assistance you needed, from booking domestic travel to ensuring your transfers and tickets were in order.

Thank you for your valuable feedback regarding the timing of information and the situation with the Sapporo Beer Museum. I completely understand how important it is to have those details ahead of time, and I’ll be sure to pass along your comments for improvement. Japan was quite busy in 2024, so some tour arrangements took a bit longer than usual to finalize. We appreciate your patience and understanding during this time.

I’m happy to hear that we could help reduce some of the stress. Your recommendation means a lot to us, and I’d love to help plan another trip for you in the future. Thank you again for sharing your experience.

All the best,
Sandy

Read all Japan reviews

KimKim is fantastic for family travel!
Japan | Dec 30 - Jan 10, 2025

Anne
Anne B.
Dallas, TX | Reviewed on Jan 17, 2025
KimKim planned an incredible trip to Japan for my family. We (me, my spouse, my son (11) and daughter (8)) spent 12 days total in Tokyo, Kyoto, Osaka and Hakone. KimKim took care of all the details for us, from planning the itinerary to arranging transportation to finding lots of fun activities for my kids. The real highlight of the trip was a last-minute food tour we threw on the itinerary in Osaka. The guide was incredible and so great with the kids. We went to phenomenal little holes in... Read more

KimKim planned an incredible trip to Japan for my family. We (me, my spouse, my son (11) and daughter (8)) spent 12 days total in Tokyo, Kyoto, Osaka and Hakone. KimKim took care of all the details for us, from planning the itinerary to arranging transportation to finding lots of fun activities for my kids. The real highlight of the trip was a last-minute food tour we threw on the itinerary in Osaka. The guide was incredible and so great with the kids. We went to phenomenal little holes in the wall to try local foods, and visited interesting sites along the way. My kids, both of whom are fairly picky eaters, said the food tour was their favorite part of the trip.

Overall, just a fantastic experience. Everything worked perfectly, the KimKim team was responsive and helpful. I just can't recommend KimKim enough. I'm looking forward to the next trip I can book with them!

Hotel Reviews
karaksa hotel colors Tokyo Yaesu

Great service with fine amenities and a perfectly comfortable room. Close to Tokyo Station, the Ginza, and the Imperial Palace. Would definitely recommend, especially for family travellers on a budget.

Authenticity & Character
Fine, but nothing special
Location
Close to Tokyo Station, Ginza, etc.
Staff
Cleanliness & Comfort
Perfectly comfortable room, but almost no storage space. Definitely felt a bit cramped for 4.
MIMARU Kyoto Nishinotoin Takatsuji
Kyoto

Nice space for families, but lacked some of the fun amenities available at other Mimaru locations.

Authenticity & Character
Almost no common space, but nice enough rooms
Location
Kind of in the middle of no where. Not great dining or transportation options, but neighborhood was cute and safe.
Staff
Everyone was very friendly
Cleanliness & Comfort
MIMARU OSAKA NAMBA NORTH
osaka

Favorite hotel the family stayed in. We let the Pokemon room, and it was so cute. The decor and amenities were great, the common space was so cute and had lots of fun games for the kids, And the location was spectacular-- right in the middle of the coolest neighborhood.

Authenticity & Character
Really special theme rooms. Kids loved them.
Location
Right in the middle of the action. Loved the neighborhood.
Staff
Everyone was so kind and helpful.
Cleanliness & Comfort
Big rooms with plenty of space. Great experience.
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 17, 2025

Dear Anne,

Hope you are doing great.Thank you so much for your kind words. We're thrilled to hear that you and your family had such an incredible time in Japan. It sounds like the trip was full of amazing memories, especially with the food tour in Osaka being a big hit with your kids. We're so glad to hear that the itinerary, activities, and our team’s support helped make everything go smoothly. We look forward to helping you plan your next adventure whenever you're ready.

Thanks again for choosing KimKim.

Best regards from Asia,
Sandy

Read all Japan reviews

Sandy and Japan Were Terrific. KimKim Converts.
Japan | Dec 25 - Jan 7, 2025

E
Eric B.
Herndon, VA | Reviewed on Jan 08, 2025
This was our first KimKim experience. We were initially hesitant but in hindsight our concerns will unwarranted. We had a terrific nearly flawless 14-day trip to Japan, and Sandy was absolutely fantastic! The iterative process of developing an itinerary was effective and efficient. The organization and accessibility of the information, itinerary, travel, details, and logistical material was terrific. Sandy was respectful of our preferences and budget. We balanced a few private tours with... Read more

This was our first KimKim experience. We were initially hesitant but in hindsight our concerns will unwarranted. We had a terrific nearly flawless 14-day trip to Japan, and Sandy was absolutely fantastic! The iterative process of developing an itinerary was effective and efficient. The organization and accessibility of the information, itinerary, travel, details, and logistical material was terrific. Sandy was respectful of our preferences and budget. We balanced a few private tours with other days that were self guided on a couple of occasions where there was need for intervention with a hotel to straighten out something unexpected, Sandy was swift and effective. We typically plan trips ourselves, but hesitated to do so for this trip. Yes, there is a premium paid to get this type of assistance, but there was value in the additional cost and we would absolutely consider KimKim again for any travel that was beyond our comfort zone in self planning.

Activity Reviews
Ikebana, Flower Arrangement Workshop in YANAKA, Tokyo
Ikebana, Flower Arrangement Workshop in YANAKA, Tokyo
Tokyo

Terrific experience. Educational and fun! Great neighborhood for exploring as well.

Quality of Experience
Guides, Drivers and Staff
Samurai Sword Experience for Adults in Kyoto
Samurai Sword Experience for Adults in Kyoto
Kyoto

Kitschy and not at the same level as other activities. Samurai instructor was great but museum and tour were subpar.

Quality of Experience
Shirakawago Day Trip from Kanazawa (With Hida Takayama)
Shirakawago Day Trip from Kanazawa (With Hida Takayama)
Kanazawa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 13, 2025
Dear Eric, Hope you are doing great.Thank you so much for your kind words and detailed feedback. We’re thrilled to hear that your first KimKim experience was so positive. It's great to know that the iterative planning process worked well for you, and that the balance of private tours and self-guided days met your needs. I also appreciate you recognizing my quick and effective assistance with any unexpected situations. We’re delighted that you found value in the service, and we’d love to... Read more

Dear Eric,

Hope you are doing great.Thank you so much for your kind words and detailed feedback. We’re thrilled to hear that your first KimKim experience was so positive. It's great to know that the iterative planning process worked well for you, and that the balance of private tours and self-guided days met your needs. I also appreciate you recognizing my quick and effective assistance with any unexpected situations.

We’re delighted that you found value in the service, and we’d love to assist you again for any future travels beyond your comfort zone.

Thanks again for choosing KimKim, and we look forward to helping with your next adventure.

Best regards,
Sandy

Japan 2024
Japan | Dec 1 - Dec 22, 2024

Art
Art D.
San Jose, CA | Reviewed on Dec 23, 2024
My wife Liz and I just returned from 18 fantastic days in Japan. We couldn’t be happier with our experience. We visited Tokyo, Hikone, Takayama, Shirakawa-go, Kanazawa and Kyoto. Every city had its own character, charm, and allure. We saw the hustle and bustle of Tokyo, but also the hidden gems like the Lion Cafe, and the wonderful TeamLab Borderless exhibit. We had Onsen in Hikone and stayed in a traditional inn with glorious traditional meals. In Takayama and Kanazawa we experienced the old... Read more

My wife Liz and I just returned from 18 fantastic days in Japan. We couldn’t be happier with our experience. We visited Tokyo, Hikone, Takayama, Shirakawa-go, Kanazawa and Kyoto. Every city had its own character, charm, and allure. We saw the hustle and bustle of Tokyo, but also the hidden gems like the Lion Cafe, and the wonderful TeamLab Borderless exhibit. We had Onsen in Hikone and stayed in a traditional inn with glorious traditional meals. In Takayama and Kanazawa we experienced the old historic districts with wooden buildings, quaint Restuarant’s and lots of charm. Shurakawa-go was a treat with the old thatched room houses, snow on the ground and views of the Japan Alps. Kyoto was a cultural treat— we enjoyed the tea ceremony, the Maiko performance, and of course the sake tour and tasting. Overall we had a trip to remember and we couldn’t be happier. This review only hints at the great sights and experiences we had but we are overjoyed with the trip.
In planning our trip we got so much assistance and advice from Kimkim and especially our specialist Sandy. We would not have had anywhere near the experience we did without the wonderful Sandy,. We went through several versions of itineraries and sights-to-see with Sandy. She listened to what we wanted and made all the arrangements. We enjoy a mix of days with guides and days on our own to explore. Sandy made this happen and the guides she arranged were all lovely people, so full of energy and charm, and completely aware of all the history and the lesser known places to see. Sandy made train arrangements and car transportation set up when we needed it. The car transfer from Tokyo to Hakone was great because we stopped by the lake near Mt Fuji and took the boat across the lake for wonderful Fuji views,
Overall it’s five star review for Kimkim and Sandy. (I’d give more stars if I could). Liz and I had a super trip and couldn’t be happier. Happy travels to all who read this review. Best regards from Art in USA.

Hotel Review
Hakone Hotel Kajikaso
Hakone

The Hakone Hotel Kajikaso was wonderful. It is a traditional Japanese inn and a modern hotel combined, The onsen baths were wonderful and the traditional meals were so fun and delicious. The room was a futon bed experience and the beds were very comfortable. The town is love,y and the whole experience was quite memorable.

Authenticity & Character
Don’t miss the Mont Blanc dessert shop
Location
Near the old section of town, lots to see and good shopping
Staff
So friend,y and supportive
Cleanliness & Comfort
The onsen baths were extremely clean and enjoyable
Activity Review
Hakone exploration : Mishima Skywalk , The shores of Lake Ashi and Onshi-Hakone Park
Hakone exploration : Mishima Skywalk , The shores of Lake Ashi and Onshi-Hakone Park
Hakone

Loved the views and close feel to the natural landscape. The pirate ship ferry boat tour on the lake was amazing!

Quality of Experience
Beautiful natural surroundings
Guides, Drivers and Staff
Mr Tony was super, lovely personality.
Transport
Nice vehicle, vert comfortable
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 03, 2025
Dear Art, Hope you are doing great.Thank you so much for sharing your wonderful experience in Japan. We are so pleased to hear that you and Liz had such a fantastic trip filled with memorable moments and unique experiences in each city. Your exploring has been a perfect mix of urban excitement and cultural treasures, from the vibrant streets of Tokyo to the serene beauty of Shirakawa-go and the rich traditions of Kyoto. I am very glad that I was able to assist you in crafting your itinerary... Read more

Dear Art,

Hope you are doing great.Thank you so much for sharing your wonderful experience in Japan. We are so pleased to hear that you and Liz had such a fantastic trip filled with memorable moments and unique experiences in each city. Your exploring has been a perfect mix of urban excitement and cultural treasures, from the vibrant streets of Tokyo to the serene beauty of Shirakawa-go and the rich traditions of Kyoto.

I am very glad that I was able to assist you in crafting your itinerary and providing the right balance of guided tours and free exploration. It’s great to hear that the guides I arranged had such an impact on your trip.

Your kind words and five-star review mean the world to us, and we are grateful to have had the opportunity to help make your journey such a success. We hope to assist you again in the future for more adventures. Wishing you both many more happy travels ahead.

Best regards,
Sandy

Excellent execution of less than optimal planning
Japan | Oct 27 - Nov 11, 2024

M
Margalit Z.
Sarasota, FL | Reviewed on Nov 22, 2024
Too many iterations that required repeated checking and input on my part. Most private guides did not speak English well enough, the only one that was fluent as well as knowledgeable was Hector (our guide in Kyoto). Several mid day train’s bookings needed to be changed to earlier in the day, as the original timing didn’t make sense. While planning was less than perfect, Sandy’s execution and daily follow up was excellent. Read more

Too many iterations that required repeated checking and input on my part. Most private guides did not speak English well enough, the only one that was fluent as well as knowledgeable was Hector (our guide in Kyoto). Several mid day train’s bookings needed to be changed to earlier in the day, as the original timing didn’t make sense. While planning was less than perfect, Sandy’s execution and daily follow up was excellent.

Activity Review
Mt. Koya and Temple Stay Experience
Mt. Koya and Temple Stay Experience
Mount Koya

Amazing visit to the open cemetery and shrine; very enjoyable (including meals) and educational experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Nov 28, 2024

Dear Margalit,

Greetings from Sandy.Thank you for your thoughtful feedback. We appreciate your insights regarding the planning process. We're glad to hear that Hector provided an excellent experience in Kyoto with his fluency and knowledge. We understand the importance of efficient scheduling and will work to improve our coordination for future trips. It's great to know that my execution and daily follow-up met your expectations. Your comments help us enhance our services, and wish you a better experience on your next journey.

Warm regards as always,
Sandy

It was a very well planned trip. Sandy and h...
Japan | May 10 - May 24, 2024

Al
Al B.
Los Altos, CA | Reviewed on Nov 17, 2024

It was a very well planned trip. Sandy and her team were always available to assist us during the trip. The only thing we will possibly do different will be to not carry all our luggage to Mount Koya or Koyasan.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Nov 28, 2024

Dear Al,

Hope you are doing great. Thank you so much for your kind words.We're thrilled to hear that you enjoyed your trip and found everything well planned. It's great to know that my team and I were able to assist you throughout your journey. We appreciate your feedback about the luggage, and we'll keep that in mind for future travelers. We hope to welcome you back on another adventure soon.

Warm regards from Asia,
Sandy

We wanted to do the Kumano Kodo trail and vis...
Japan | Mar 27 - Apr 7, 2024

Isabela
Isabela V.
Flagami, FL | Reviewed on Oct 04, 2024

We wanted to do the Kumano Kodo trail and visit Kyoto and Tokyo and a couple of other spots and Sandy was really helpful. Her assistance was pivotal with planning the Kumano Kodo lodgings because we assumed that a couple months in advance were enough and had difficulty finding hotels, but Sandy made it all happen and came up with great options. Her assistance was crucial, that is perhaps the best part of Kim Kim the fact that they set you up with someone local who can really come through and provide insider suggestions and options that no foreigner would come up with

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 11, 2024

Dear Isabela,

Hope you are doing fantastic and thank you for sharing your experience. It's my great pleasure to assist you with your plans for the Kumano Kodo trail, Kyoto, and Tokyo. It's so delighted to know that my local knowledge and connections made a significant difference in securing lodgings and providing valuable insights. If you have any further questions or need more assistance, feel free to reach out.

Warm regards,
Sandy

It's just perfect.
Japan | Sep 3 - Sep 13, 2024

Doug
Doug N.
San Jose, CA | Reviewed on Sep 15, 2024
First off, Sandy is amazing. From the first day of planning to the end of the trip, she's always there with us. She answered all our (4 of us) questions. And is always one step ahead of our trip. She had always informed us 1 day ahead as who is our driver or who is our local guide, and what to do next. When we contacted her for a little hiccup, she and her team immediately jumped on it to resolve the situation. (BTW, the hiccup was from the other place booking, not... Read more

First off, Sandy is amazing. From the first day of planning to the end of the trip, she's always there with us. She answered all our (4 of us) questions. And is always one step ahead of our trip. She had always informed us 1 day ahead as who is our driver or who is our local guide, and what to do next. When we contacted her for a little hiccup, she and her team immediately jumped on it to resolve the situation. (BTW, the hiccup was from the other place booking, not Kimkim).

Jennifer, Fiona, Mike, Jade, and Micky are flexible and knowing their locals well. Drivers are on time. We like Hotel at Kyoto and Osaka best. La Valse at Busan has a very nice view, but the room is not too functional due to a not useful countertop. So it's just ok. All hotels are very clean btw.

All in all, I'm glad I found Kimkim and more so when having Sandy as our specialist. We'll look for Kimkim for our next trip, and hopefully we got Sandy again. And for sure, I'll share our experience about kimkim with our friends.

Thanks for wonderful memory.

Hotel Reviews
Lavalse Hotel

The view is amazing. But the room has the countertop (like kitchen countertop) which take up a lot of room. I would trade the view for the more functional room.

Authenticity & Character
Location
Great view.
Staff
Cleanliness & Comfort
clean but not comfy due to the countertop takes up a big chunk of real estate.
Cross Hotel Osaka
Osaka

Best hotel chain for my trip. Both lobby and room are nice and roomy. I would love to stay here next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Best hotel chain for my trip. Both lobby and room are nice and roomy. I would love to stay here next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Ginza PREMIER
Tokyo

Location is good but the lobby is so tiny. Room is clean but ok. I'm ok to stay here next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NINE TREE BY PARNAS SEOUL MYEONDONG 2
Seoul

Good lobby, room is ok but one annoying thing is about the motion detection light. I would like to have an option to use it or now. At night if you have to go to the bath room, this light will be wake you up or your partner up.

Authenticity & Character
Location
Staff
I had to leave at 7:00am at the same time, the buffet would just got open. The staff ordered our breakfast packed for us the night before. And actually they were ready before 7:00am. This is great.
Cleanliness & Comfort
annoying night motion detection light
Activity Review
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

I was really looking forward to experiencing the local food in Osaka, but honestly, it didn’t live up to my expectations. Maybe it’s because I’ve had amazing street food in places like Thailand and Vietnam, which are hard to beat.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 22, 2024
Dear Doug, Hope you have a great day.Thank you so much for your kind words. We’re thrilled to hear that you had such a wonderful experience with our team and me. It’s great to know that our guides are flexible and knowledgeable during your tour. We appreciate your feedback about the hotels, especially your thoughts on La Valse in Busan. Making sure our travelers are comfortable is important to us, and we’ll pass along your comments for consideration. We’re delighted that you’ll be... Read more

Dear Doug,

Hope you have a great day.Thank you so much for your kind words. We’re thrilled to hear that you had such a wonderful experience with our team and me. It’s great to know that our guides are flexible and knowledgeable during your tour.

We appreciate your feedback about the hotels, especially your thoughts on La Valse in Busan. Making sure our travelers are comfortable is important to us, and we’ll pass along your comments for consideration.

We’re delighted that you’ll be choosing Kimkim for your next trip. Thank you for sharing your experience with your friends and for allowing us to create lasting memories for you.

Safe travels, and we look forward to helping you plan your next adventure.

Best regards from Asia,
Sandy

We had a 10 days most amazing tour of Japan t...
Japan | Aug 23 - Sep 2, 2024

Sooren
Sooren K.
Los Angeles, CA | Reviewed on Sep 02, 2024
We had a 10 days most amazing tour of Japan thanks to our wonderful tour organizer Sandy who had put together a package covering just about every important site seeing spots and more , the tour guides were all anxious to teach us many important points, the accommodations were all very well chosen in best locations with reasonable prices, and considering we were stuck with a worst typhoon, she was able to change around on the spot Read more

We had a 10 days most amazing tour of Japan thanks to our wonderful tour organizer Sandy who had put together a package covering just about every important site seeing spots and more , the tour guides were all anxious to teach us many important points, the accommodations were all very well chosen in best locations with reasonable prices, and considering we were stuck with a worst typhoon, she was able to change around on the spot

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo
Authenticity & Character
Good accommodation and food reasonable price
Location
At the center of town famous Shibuya crossing
Staff
Cleanliness & Comfort
Fuji View Hotel
Minamitsuru District, Yamanashi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Prince Hotel Hiroshima
Hiroshima

Absolutely amazing location view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs some renovation
Cross Hotel Kyoto
Kyoto

Centrally located very nice hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 07, 2024

Dear Sooren，

Hope you are doing great.Thank you for your kind words. We are thrilled to hear that you had an amazing tour of Japan. It's great to hear that the tour guides were knowledgeable and the locations well-chosen. There were some last minute changes because of the unexpected typhoon.Thanks a lot for your understanding. We appreciate your feedback and hope to welcome you back for another tour in the future.

Best regards as always,
Sandy

Exceptionally planned trip!
Japan | Aug 4 - Aug 13, 2024

S
Sumeet C.
Ashburn, VA | Reviewed on Aug 19, 2024
Sandy was super diligent and thorough in planning our trip. She was very communicative and fully understood our requirements. All the events in the itinerary were top notch and appropriate for what we wanted. Both leading up to finalizing the program, and during the trip, she was on top of the itinerary and we never felt the need to reach out to her first - she would always proactively do so! KimKim and Sandy were the best - we'd highly recommend! Read more

Sandy was super diligent and thorough in planning our trip. She was very communicative and fully understood our requirements. All the events in the itinerary were top notch and appropriate for what we wanted. Both leading up to finalizing the program, and during the trip, she was on top of the itinerary and we never felt the need to reach out to her first - she would always proactively do so! KimKim and Sandy were the best - we'd highly recommend!

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Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Aug 20, 2024

Dear Sumeet,

Hope you are doing great. Thank you for taking the time to share your positive experience with us. It was a pleasure to plan and execute your trip, and I am delighted to hear that the itinerary exceeded your expectations and that the events were enjoyable. Your recommendation means a lot to us, and we are eager to assist you with any future travel plans.

We look forward to welcoming you back to Japan in the future.

Wishing you and your family continued happiness.

Best regards,
Sandy