Provence Wine Tours

Overall, the trip was wonderful. We fully enjoyed our excursion to Arcachon from Bordeaux and the wine region as well. The days spend in the Loire Vally were amazing, we could not have asked for more. The time spent in Paris was also exactly what we were looking for. We did have some issues with being taken to the wrong train station by an arranged driver for a day trip to Normandy. Although, Audrey was able to help us regroup and got us there the next day for an abbreviated trip, It took additional arranging on our part also. The next time we would like a few more specific details about where to find drivers so we don't spend time looking and miss. The only other thing we would have liked is to have dinner reservations made for us , instead of spending time figuring that out. We did not make them in advance so we were relying on hotel conceirge and found some to be booked.

Fantastic planning assistance from Audrey. She helped put together a custom itinerary that was exactly what we wanted and none of what we didn't want. She patiently worked with us as we explored different options for different days even when we changed our minds, made recommendations when asked, carefully planned out logistics and timing, and then executed all of our bookings. Polite, professional and friendly. Only constructive feedback I'd say is for days where our itinerary is known to start before a hotel serves breakfast, to not include breakfast with the hotel booking on those days.

We had an exceptional experience with this company. Our travel planning consultant, Matilde, was extremely knowledgeable, helpful, and reponsive. Our itinerary was exactly what we wanted for our time in France and was HIGHLY personlized. The arrangement of transfers was wonderful and seemless. Even "special" requests were easily attained. Unfortunately I experienced a medical situation on our trip and our travel consultant and the emergency contact for Kimkim were helpful, kind and responsive. I will definintely use this agency again and highly recommend for an exceptional travel experience!!