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Valentine Julien

Valentine is the girl from the French Alps!

She grew up between the French & Swiss Alps, worked as a tailor-made trip planner in Sri Lanka & Maldives, and was an event organizer for extreme sports competition in Switzerland. She finally settled down in the Beaujolais wine region two years ago, to share her expertise about France & Switzerland.

She has good taste especially when it comes to accommodation:
she loves charming boutique hotels and gives attention to the greatest details. In her free time, she loves searching for new gems to visit.

Si prefieres, yo hablo tambien español :)

What places and activities do you specialize in?

"Everywhere in France: Paris, French Riviera, wine regions (Burgundy, Bordeaux, Sancerre...), French Alps, Loire Valley, Normandy, Alsace, and other hidden treasures.

Switzerland : Obernese Alps, Ticino, Bern, Interlaken, Zermatt, Grindelwald, Lauterbrunnen, Montreux, Gruyères. You will fall in love with Switzerland!

I specialize in honeymoons, family trips, celebration trips (wedding anniversaries, birthdays), epicurian getaways, and so on!
"

How did you get involved in travel?

"Travelling opens your mind. I always loved to offer memorable experiences to my travelers. They become even more knowledgeable when they come back home! "

Please share a unique travel experience you will never forget.

"On the way to Brittany on a family trip, I crossed the doors of Villandry Castle. I will never forget its magical gardens made of flowers and vegetables! I felt like Alice in the Wonderland trying to escape from the maze!
(Trust me, the experience is even better if you fly over the Loire Valley Castles in a hot air balloon)."

Valentine is part of the following groups: Germany Travel Agents, Switzerland Travel Agents, France Travel Agents
Top itineraries and travel advice
Road trip itineraries

Favorite experiences

Cycle & Hot Air Balloon Ride at Château de Chenonceau

Spend the day gliding through the countryside, starting with a guided bike tour on the Loire à Velo paths in the beautiful country. You'll continue riding along the Loire River, then explore the area around Chenonceau Castle, built on a bridge over the Cher River.Also known as the "Ladies...

Provençal Cooking Class & Markets of Aix-en-Provence

The southeastern French region of Provence is one of the most scenic in the country. It's the land of the Riveria, medieval villages, lavender fields, and endless olive groves and vineyards. But Provence is as much a way of life as it is a point on a map. Today you'll experience Provence's...

Treasure Hunt at the Louvre in Paris

The Louvre in Paris may seem like just a tourist's obligation, just as much as the Eiffel Tower, yet this palace of 35,000 pieces of art is certainly worth a visit! Henri Loyrette, former director of the Louvre, said that 80 percent of visitors see the Mona Lisa and then simply leave. In his...

Tour the D-Day Sites of Normandy

Normandy is well-known for its important war sites from WWII. Spend an emotional day touring some of the most important areas, discovering the powerful legacy of D-Day on Normandy's landscape, as well as its effect on the world. A local specialist will lead you across Normandy's coast, and as an...

Mediterranean Sunset Cruise from Nice

No visit to the French Riviera is complete without a legendary sunset, so why not take a cruise along the Mediterranean coast to make it even more special? Nice and its coastal neighbors offer beautiful postcard landscapes, enhanced by the unique colors of sunset. Combine the experience with a...

Wine Tour of the Luberon Region

Enjoy a day spent savoring the famed countryside of Aix-en-Provence, starting with views of the Sainte-Victoire Mountains, a source of inspiration for the famous painter Cézanne. Your first destination is the Côtes de Provence Sainte-Victoire vineyards, set just east of the city of...

Recent trip reviews for Valentine

Germany/Prague trip
Germany | Nov 28 - Dec 9, 2024

Robert
Robert F.
Dallas, TX | Reviewed on Dec 15, 2024
All tours were great, almost everyone was very knowledgeable and made the trips very enjoyable. Got to learn a lot of history and culture while having a great time. Our tour guide in Rothenburg was fantastic (sorry, can’t remember her name) as well as our tour guide in Prague. Upgraded car service to and from the airport and the upgraded castle tour/bus really elevated the experience. Everything was so planned out in exact detail that there was nothing to worry about. Read more

All tours were great, almost everyone was very knowledgeable and made the trips very enjoyable. Got to learn a lot of history and culture while having a great time. Our tour guide in Rothenburg was fantastic (sorry, can’t remember her name) as well as our tour guide in Prague. Upgraded car service to and from the airport and the upgraded castle tour/bus really elevated the experience. Everything was so planned out in exact detail that there was nothing to worry about.

Activity Reviews
Rothenburg-ob-der-Tauber Private Guided Walking Tour
Rothenburg-ob-der-Tauber Private Guided Walking Tour
Germany
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Trip to Cesky Krumlov and Ceske Budejovice
Full-Day Trip to Cesky Krumlov and Ceske Budejovice
Germany

Lot of driving for limited time in 1 city, did not get to spend anytime out of the car for the first city.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Nuremberg WWII Walking Tour
Nuremberg WWII Walking Tour
Nuremberg

Great tour guide, learned lots of history and saw things we were not expecting. Great experience!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Dec 17, 2024

Guten tag Robert,
Thank you so much for your review! It was a real pleasure to organize your romantic honeymoon in Germany and Prague :)
I hope you came back home with a lot of memories for this lifetime trip,
Your feedbacks on our services are really important to improve our services.
See you soon in Europe maybe in France or Switzerland!
All the best,
Valentine

KimKim and Valentine provided a wonderful trip
Germany | Sep 21 - Oct 3, 2024

P
Pamela S.
Chicago, IL | Reviewed on Oct 16, 2024
I would like to thank Valentine for the awesome trip she arranged for the five of us. She arranged a trip through Prague, Munich and the Alsace area. Valentine’s presented us with many options and was very flexible in helping us to change a few items along the way. Her suggestions for restaurants and sights to see were excellent and kept us busy. It was very easy to contact her if there was a question about something. She always got back to us timely and was just an email away if we needed... Read more

I would like to thank Valentine for the awesome trip she arranged for the five of us. She arranged a trip through Prague, Munich and the Alsace area. Valentine’s presented us with many options and was very flexible in helping us to change a few items along the way. Her suggestions for restaurants and sights to see were excellent and kept us busy. It was very easy to contact her if there was a question about something. She always got back to us timely and was just an email away if we needed help. Thank you Valentine for helping us to create a memorable trip.
The hotels in Prague and Munich were in wonderful locations and we could walk to so many fun sights and activities. The Spinnerhof Hotel in the Black Forest was in a beautiful setting. All hotels had helpful staff and a wonderful breakfast to enjoy every morning.
Blacklane provided our transfers between airports, hotels and train stations. The Blacklane drivers were always punctual, courteous and helpful. Wonderful service provided.
Our Prague tour guides Ernestena, Alzbeta and Dalibora were knowledgeable, interesting and fun to be with.

Hotel Reviews
Living Hotel Das Viktualienmarkt
Munich

Great location to Marienplatz. Helpful staff and great breakfast. Also enjoyed the glass of beer and pretzel in the afternoon.

Hotel Spinnerhof
Salsbachwalden

Beautiful views and very nice rooms. Wonderful breakfast served. Dinner in the restaurant was delicious and the Schwarzwald Krische Torte is unforgettable.

Metropolitan Hotel
Prague

Great location and easy walking distance to the Old Town and sites to see.

Location
Hotel Kloster Hirsau
Hirsau

Very nice hotel with a good breakfast. Interesting Monastery ruins nearby to explore.

Activity Reviews
Welcome to Prague
Welcome to Prague
Prague

Ernestina was a joy to walk with and learn the history and interesting facts about Prague. Her suggestion to visit the castle at night was timely as we were able to also see the crown jewels exhibit. A rare opportunity to see this exhibit.

Quality of Experience
Guides, Drivers and Staff
Best of Culinary Prague
Best of Culinary Prague
Prague

Our culinary tour with Alzbeta was tasty and educational. We had the opportunity to taste many different local foods and learn more about the history of each one. The meal setting in the medieval church basement was an interesting setting and the food was delicious.

Quality of Experience
Guides, Drivers and Staff
Oktoberfest private tour: Bavarian Beer & Festive Bites
Oktoberfest private tour: Bavarian Beer & Festive Bites
Munich

Wasn't what the tour details said it was.

Rothenburg and Harburg Day Trip From Munich
Rothenburg and Harburg Day Trip From Munich
Munich

Svenby was a wonderful driver and guide. He was very knowledgeable and interesting to talk to. Beautiful towns to tour and learn about.

Quality of Experience
Guides, Drivers and Staff
Munich Viktualienmarkt Food Tour
Munich Viktualienmarkt Food Tour
Munich

Fun tour, good food and fun facts to learn more about Munich.

Munich Bike Tour
Munich Bike Tour
Munich

Very nice bike tour through gardens and streets of Munich. Also got to see the surfing area on the review. Very fun to watch that.

The most beautiful villages on the Alsatian Wine Road
The most beautiful villages on the Alsatian Wine Road
Germany

Valentine provided several cities to visit on the way to Colmar. We visited several of them and enjoyed them all. The cities were beautiful and so fun to walk through. Great suggestions for us to visit. I would have loved to have more time in them.

Prague Introduction Walking Tour
Prague Introduction Walking Tour
Prague

Ernestina was a joy to walk with and learn the history and interesting facts about Prague. Her suggestion to visit the castle at night was timely as we were able to also see the crown jewels exhibit. A rare opportunity to see this exhibit.

Scenic Bastei bridge with Boat Trip Day Tour
Scenic Bastei bridge with Boat Trip Day Tour
Prague

Our guide Dalibora provided a wonderful tour with many learnings along the way. While the rain fell fairly heavy that day, it did not stop us from completing our hike and boat ride. The lunch location was perfect to dry out a bit and enjoy a delicious meal.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 17, 2024

Hello Pam,
Thank you so much for your kind review!
Your feedbacks positive or negatives on the tours are always very helpful to improve your services :)
It was a pleasure to organize your beautiful trip thank you so much.
See you soon in France or Switzerland, I would be delighted to craft an amazing trip for you again,
Best,
Valentine

Valentine is quick to respond to any of your needs
Germany | Sep 21 - Oct 3, 2024

J
John J.
Chicago, IL | Reviewed on Oct 15, 2024
Valentine is exceptional at what she does. She arranged a first-class trip for our group. The hotels she selected were perfect! The tours were well organized. I would definitely recommend using Valentine if you want the luxury of having your entire trip planed out for you. John Read more

Valentine is exceptional at what she does. She arranged a first-class trip for our group. The hotels she selected were perfect! The tours were well organized. I would definitely recommend using Valentine if you want the luxury of having your entire trip planed out for you. John

Hotel Reviews
Metropolitan Hotel
Prague

This hotel is within walking distance of everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spinnerhof
Salsbachwalden

This is a very quaint hotel nestled in the black hills. Everything about it was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kloster Hirsau
Hirsau

Very nice/clean hotel with very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Living Hotel Das Viktualienmarkt
Munich

This hotel is within walking distance of everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Prague
Welcome to Prague
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Prague Introduction Walking Tour
Prague Introduction Walking Tour
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Bastei bridge with Boat Trip Day Tour
Scenic Bastei bridge with Boat Trip Day Tour
Prague

The bridge if beautiful. The boat ride was quite a let-down. It takes a total of 20 minutes. They take you upriver 10 minutes then back to the start. Really not much to see. Plus, and this is something you really need to know, the hike to the boat is not an easy one. It is advertised as a tour for people from young to old. That is not the case at all. There is a great amount of hiking at both the bridge and to the boat. I am in pretty good shape and i considered it a moderate to difficult hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Oktoberfest private tour: Bavarian Beer & Festive Bites
Oktoberfest private tour: Bavarian Beer & Festive Bites
Munich

Just not what we expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Sobering is all I can say. God bless the souls who perished there.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich

The first-class bus ride was very comfortable, and the tour was amazing. There is a great amount of walking necessary for this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Culinary Prague
Best of Culinary Prague
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 16, 2024

Hello John,
Thank you so much for your kind review and comments!
These are very helpful to improve our services. We hope you came back home with a lot of memories from beautiful Germany :)
See you soon in France or Switzerland,
Valentine

Great France Adventure!
France | Oct 2 - Oct 8, 2024

Nidhi
Nidhi S.
Fresh Meadows, NY | Reviewed on Oct 10, 2024
We had a great trip planned by our local specialist, Valentine. We wanted to see all of the main tourist attractions and not have to worry about lines, group tours, scheduling things ourselves. Everything was specified to our needs. She paid great attention to us traveling with our parents, needing something more slower pace but still being able to see as much as we could. We really enjoyed the diverse locations - Nice and Paris! and got to experience parts of the cities which are also... Read more

We had a great trip planned by our local specialist, Valentine. We wanted to see all of the main tourist attractions and not have to worry about lines, group tours, scheduling things ourselves. Everything was specified to our needs. She paid great attention to us traveling with our parents, needing something more slower pace but still being able to see as much as we could. We really enjoyed the diverse locations - Nice and Paris! and got to experience parts of the cities which are also outside of the go-to tourist spots (which we really enjoyed!) Our individual tour guides, Sebastein, VM, and Anya were also very helpful in providing recommendations for food spots, local recommendations for shopping and seeing things around our neighborhood. We cannot wait for our next trip to France.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 11, 2024

Merci beaucoup Nidhi for this amazing review!
It was a real pleasure to organize your trip for your family and adapt the pace to everyone in the group. I hope you cameback home with a lot of memories in mind.
Next time, you need to see Provence, Loire Valley Royal Castles, or if you come in Winter, the beautiful Alsacian Christmas Markets :)
See you soon in France,
Valentine

The travel arrangements were perfect.
Switzerland | Sep 12 - Sep 21, 2024

Jeffrey
Jeffrey B.
Atlanta, GA | Reviewed on Sep 23, 2024
The travel arrangements were perfect. Lodging was just right for our needs, very comfortable, conveniently situated and with wonderful breakfasts.
Train transportation and rental car use went smoothly without any problem.
Valentine' s planned itinerary for two active travelers was wonderful. Kayaking, eBiking and hiking excursions all very memorable. The towns and sites visited were well thought out to give us a lasting memory of our Switzerland trip.
Valentine's attention to...
Read more

The travel arrangements were perfect. Lodging was just right for our needs, very comfortable, conveniently situated and with wonderful breakfasts.
Train transportation and rental car use went smoothly without any problem.
Valentine' s planned itinerary for two active travelers was wonderful. Kayaking, eBiking and hiking excursions all very memorable. The towns and sites visited were well thought out to give us a lasting memory of our Switzerland trip.
Valentine's attention to detail was amazing.
We hope to use her talent as a travel agent again in the future.

Activity Reviews
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls (small group/6 hours)
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls (small group/6 hours)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket)
Gornergrat panoramic train (return day-ticket)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided visit of Chillon Castle (1,5 hours)
Private guided visit of Chillon Castle (1,5 hours)
Montreux

Enjoyed our private guide

Quality of Experience
Guides, Drivers and Staff
Transport
Panorama Hike from Männlichen to Kleine Scheidegg
Panorama Hike from Männlichen to Kleine Scheidegg
Switzerland

Awe inspiring ! Enjoyed having our private experienced mountain climbing guide to tell us stories about climbing the various famous mountains in view.

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Rigi, the Queen of Mountains (Group tour/7 hours)
Mount Rigi, the Queen of Mountains (Group tour/7 hours)
Switzerland

Beautiful vistas and enjoyable hiking

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Sep 24, 2024

Hi Jeffrey,
Thank you so much for your kind review!
It was a real pleasure to make you discover our beautiful country, I hope you cameback home with a lot of souvenirs in mind.
Hope you see you again in Europe & I would be happy to craft again an amazing trip for you two,
All the best,
Valentine

Germany Family Trip
Germany | Aug 2 - Aug 10, 2024

Ellen
Ellen L.
Chicago, IL | Reviewed on Aug 11, 2024
Valentine put together a great 9 day trip for an extended family of 17 tour of Germany. I knew what cities but needed help with transportation, activities and lodging. Valentine did an excellent job with pricing, location of hotels and quick communication back and forth. The platform to communicate is very helpful especially due to the time differences with USA and Europe. Read more

Valentine put together a great 9 day trip for an extended family of 17 tour of Germany. I knew what cities but needed help with transportation, activities and lodging. Valentine did an excellent job with pricing, location of hotels and quick communication back and forth. The platform to communicate is very helpful especially due to the time differences with USA and Europe.

Hotel Reviews
Maritim proArte Hotel Berlin
Berlin

Good location. Nice staff. Weather was warm and rooms were VERY HOT. Asked the front desk and they instructed us to turn to level 3 air conditioning- still not effective. Maintenance came and said it was on. Still VERY hot and uncomfortable to sleep at night. They had NO floor fans to borrow which would’ve helped. Finally third night we opened the windows. Woke up with big bites all over. We had a total of 7 rooms for our extended family and all had similar issues. Cannot recommend this hotel for summer weather.

Authenticity & Character
Felt like I was on a cruise ship.
Location
Easy to walk to sites, Shopping and cafes.
Staff
Nice and attentive.
Cleanliness & Comfort
Warm rooms with no fans to move air.
Karl August - a Neighborhood Hotel
Nürnberg
Authenticity & Character
Architecture was stunning. Each room unique set up. Beautiful materials. Very high end. Reminds me of four seasons and ritz Carlton hotels. Lobby was so cool. Breakfast over the top with service and food. So special and memorable.
Location
Right off the main square. Charming town very safe.
Staff
Receptive and professional.
Cleanliness & Comfort
Beds, linens, furniture amazing!
Sofitel Munich Bayerpost
Munich

A very high end hotel. Beautiful design and decorations! Comfortable sleeping arrangements. Much like a four seasons or Ritz Carlton. Staff was super friendly and helpful. Pool was under construction which we didn’t know about, could use hotel pool across the street instead. Would have chosen another hotel had we known this was the case. I didn’t love the location because the train station was right next door thus there were a lot of homeless and begging people. Good security at hotel. Felt very safe. Breakfast was unbelievable- so many options. Beautiful spread of anything you wanted - fresh juices, bakery etc.

Authenticity & Character
Modern and high end.
Location
Near train station which is convenient. However also comes with transient people right outside your doorstep. Also there is major construction going on so the main road outside is hard to walk to on one side.
Staff
Professional and attentive.
Cleanliness & Comfort
Beautiful modern rooms. Loved the fresh flowers and decorations throughout.
Activity Reviews
Berlin Dinner Cruise - 4-course menu & window-seat guaranteed (2,5 hours)
Berlin Dinner Cruise - 4-course menu & window-seat guaranteed (2,5 hours)
Berlin

Great to see Berlin from the water. The narration was hard to hear with the guests talking. All the guests were German. Narration was in German and English. Perhaps an English only coat cruise would have been better? Food was just ok. No one really liked the type of food.

Quality of Experience
Guides, Drivers and Staff
Transport
Berlin Highlights Bike Tour
Berlin Highlights Bike Tour
Berlin

The BEST way to see Berlin. All 17 of us loved the bikes, guide and tour. Even the 82 and 84 year old grandparents were able to participate in a rickshaw. Guides were knowledgeable, interesting , funny and relatable.

Quality of Experience
Guides, Drivers and Staff
The guides - Sasha and Anna were what made the trip so great. Loved every minute.
Transport
Thanks for bringing the bikes to our hotel. Super easy to walk outside and be ready for the tour.
Berlin Story Museum Entry Ticket with audioguide
Berlin Story Museum Entry Ticket with audioguide
Berlin

Exceeded our expectations. Super interesting- spent 2 hours and could’ve spent more time. Very well done.

Quality of Experience
Good photos and narration. Learned so much.
Transport
East to get to by train.
Kaleidoscopic Kreuzberg : Immigrants, Artists & Hipsters (Small Group/Possible in private/3hours)
Kaleidoscopic Kreuzberg : Immigrants, Artists & Hipsters (Small Group/Possible in private/3hours)
Berlin

Not a good tour. Only thing interesting was the wall and paintings on it. Our guide Klaus was not good. Was boring. Marched us through neighborhood streets that weren’t appealing. Kept waiting for it to get better. Never did. Finally we asked to stop for a drink as teenagers and older parents were tiered and bored. Stopped at a very small coffee shop with 3 seats outside (17 in our group). We ended the tour and called taxis back to our hotels. We still don’t know what the point of this tour. We didn’t see, eat or talk about anything other than the neighborhood being run down and dangerous. Wasted our time. Never had such a poor tour in my life! Guess only good was laughing about it afterwards.

Quality of Experience
Everything. Boring tour. Wasted our morning. Even the coffee shop we asked to stop at was run down and small.
Guides, Drivers and Staff
Our guide Klaus wasn’t very good. Didn’t offer a lot of interesting information. Told us it was his neighborhood and how dangerous it was with drug deals etc. Never saw anything in the neighborhood worth repeating
Transport
So tiered and annoyed we called taxis to leave early.
Former Nazi Rally Ground Tour (Private/3Hours)
Former Nazi Rally Ground Tour (Private/3Hours)
Nuremberg

We ended up switching the tour to the Neuremburg courthouse and mini tour of the city. Thanks to our tour guide for offering this idea. He could tell that our group was tiered from the early train ride. He was knowledgeable and easy going. Loved seeing the courthouse. Very well done and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Thanks for meeting us as at our hotel. Took us on the trains to the Nuremberg courthouse.
Dachau Concentration Camp Memorial (Private/5 hours)
Dachau Concentration Camp Memorial (Private/5 hours)
Munich

Very interesting tour of Dachue. Everyone had read so much about this but to see it in person is sobering. Well done how they’ve made it informative yet memorable for those that lost their lives.

Quality of Experience
Guides, Drivers and Staff
Heis, our guide, wasn’t very personable. Very knowledgeable about the history. He talked very fast and would dismiss our questions a lot of the time.
Transport
Train and bus easy to navigate with the help of our guide.
Group Dinner at a Traditional Bavarian Restaurant
Group Dinner at a Traditional Bavarian Restaurant
Munich

Loved the dinner place - location below the old town hall was so special. We really liked our private room. Restaurant was authentic and fancy. I’m glad it wasn’t just another beer hall. Great way to end our trip together. Food was also excellent!

Quality of Experience
Nice fancy restaurant
Guides, Drivers and Staff
Great service - friendly and hard working.
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

Had some issues with 2 members leaving late due to illness. Wish we could’ve gotten refund for some of the activities- not sure effort was made to cancel them? Did call and utilize emergency line one evening for flight delay. Sometimes hard because they weren’t in same city (we were in Germany, they were in France). After a few calls back and forth she was able to fix a few of the issues. She made a new train reservation and hotel reservation because location of flight arrival changed.

Quality of Experience
Private Day Tour to Eagle’s Nest and Salzburg (Private Tour/10 hours)
Private Day Tour to Eagle’s Nest and Salzburg (Private Tour/10 hours)
Munich

Best tour of our trip by far. Our guide Elizabeth was the best. She was so personable, knowledgeable and helpful. Any questions she was happy to answer. Very generous with her time. A true professional. She explained the day in detail and offered suggestions since it was so long. She adapted things based on our group - ages 14 to 84!!

Quality of Experience
Guides, Drivers and Staff
Elizabeth was a 10/10.
Transport
Private bus was so helpful
Private Day Tour on the Romantic Road: Rothenburg ob der Tauber (Private/8Hours)
Private Day Tour on the Romantic Road: Rothenburg ob der Tauber (Private/8Hours)
Germany

Due to our amazing guide Elizabeth, we were able to tailor the day exactly how we wanted. We spent most of the day in charming Rothenburg. Just what you picture of Germany. Elizabeth explained our options in the town. There was something for everyone. Many said this was the best day of the week in Germany.

Quality of Experience
Guides, Drivers and Staff
Elizabeth our guide was a 10/10. True professional. So nice and personable- Loved how she answered any questions we had.
Transport
So convenient to have our own bus and do the route we wanted to. At one point we asked to stop and not a problem. Another time we asked to go on freeway instead again, not a problem! So customizable.
Munich Bike Tour
Munich Bike Tour
Munich

What a perfect way to see a city - not on foot or in a car but on a bike. Great to have a private tour. Everyone ages 14-84 loved the tour of Munich. The rickshaw for the older adults worked perfectly. So much history and architecture. The stop at the beer garden for lunch was outstanding. Robert was sure to explain the food and drink options etc.

Quality of Experience
Loved the narration and humor of the monuments we saw.
Guides, Drivers and Staff
Robert was awesome. Kids and adults loved him. Super interesting way of presenting history and culture. Storm was coming in and he was very thoughtful in asking us how to proceed.
Transport
A little hard to find. We even saw others looking for the bike shop. It’s a bit hidden.
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 12, 2024

Good morning Ellen,
Thank you very much for your review! It was a pleasure to organize your family trip. We hope you cameback home with a lot of souvenirs in mind.
Your feedbacks are very helpful to us in order to maintain quality services. We take all your comments about the guides and hotels and will do what is necessary internally.
Regarding the late arrival of two travelers of your party, as it was such last minute, we couldn't get any refund for them unfortunately.
I wish you a very nice Summer!
Valentine

Wonderful France Trip to France 🇫🇷 for my husband and I
France | Jun 10 - Jun 22, 2024

Lynn
Lynn M.
Ashburn, VA | Reviewed on Jun 26, 2024
I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in.... Read more

I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in. The hotels were also the boutique hotels we prefer. She also got us from point A to B with good timing and clear instructions. Thank you Valentine!

We enjoyed the many tours we had in France. Our tour guides were all great! Celine’s tour of Montmarte was one of our 1st tours. Her knowledge of the area is impressive. She was very patient with us as we navigated some traffic and weather issues. We especially enjoyed our Versailles bike tour with Michael ( his passion for history shows , we learned a lot) , recommend this full day tour! A great way to see most of Versailles. A special shout out to Sebastian on our Gourmet stopovers tour in Marseille. We had so much fun learning about the food, wine, chocolates, soaps, olive oils there. We did not want the tour to end. We also enjoyed our cooking class in Nice. We have new techniques and recipes to take home with us.

Hotel Reviews
Hôtel Des Grands Hommes
Paris

Beautiful room, clean. Nice breakfast area downstairs. Nice location in the Latin Quarter. Good service!

Authenticity & Character
Beautiful decoration
Location
Staff
Someone at the desk 24/7 , friendly, helpful
Cleanliness & Comfort
Les Ormes (Bed & Breakfast)
Saint Rémy de Provence

G

Authenticity & Character
Upstairs over a bakery/restaurant, very clean, newly remodeled room, large bathroom.
Location
Central St Remy location, parking a little tricky but manageable
Staff
Not really a breakfast- one day so busy, we ended up somewhere else. Another day just bread, service lacking
Cleanliness & Comfort
Very clean . Double vanity in room
Hotel Particulier Le 28
Aix en Provence

Beautiful hotel, great customer service.

Authenticity & Character
Beautiful art, has a cool vibe combined with a classic mansion. Charming courtyard for breakfast
Location
Staff
Lovely breakfast, wonderful servers. Helpful at check-in , accomadated laundry request.
Cleanliness & Comfort
Mattress ( a bit worn) towels ( dingy ,thin) can use improvement
Les Terrasses d'Eze 4*
Eze

Gorgeous view! Accommodating staff, amazing restaurant

Authenticity & Character
Location
Good location to drive to Nice, Monaco
Staff
All very attentive .
Cleanliness & Comfort
4* Hilton Paris Charles de Gaulle Airport
Tremblay-en-France

A very nice airport hotel, good breakfast

Authenticity & Character
Location
Great location. Recommend to give clients notice it is a bit of a walk from terminal 2 to 3 with heavy bags.. , doable but a little far. once to terminal 3, Hôtel directly outside, 3 min walk.
Staff
Cleanliness & Comfort
Activity Reviews
Gourmet stopovers in Marseille
Gourmet stopovers in Marseille
France
Paris Dinner Cruise
Paris Dinner Cruise
Paris
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris
Montmartre Artistic & Picturesque Life (private/2hours)
Montmartre Artistic & Picturesque Life (private/2hours)
Paris
Lavender afternoon tour
Lavender afternoon tour
Aix-en-Provence
Latin Quarter Gourmet Tour
Latin Quarter Gourmet Tour
Paris
Versailles Bike Tour
Versailles Bike Tour
France
Baux de Provence Castle & Quarries  of Lights (Combined ticket)
Baux de Provence Castle & Quarries of Lights (Combined ticket)
France
Half-day Calanques tour from Marseille
Half-day Calanques tour from Marseille
France

Beautiful area , we had a VERY windy day. Water is cold, but there are wetsuits available Choppy boat ride . Our boat captain, Mike was great. He did have necessary rain jackets to provide us from the spray of the waves.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 02, 2024

Hello Lynn,
Thank you so much for your detailed review! Your feedbacks are very important to us in order to improve our services.
We hope you had a great time and cameback home with a lot of souvenirs in mind!
It was very exciting to organize your beautiful anniversary trip,
See you soon in Europe,
Valentine

Highlights of our trip
Germany | Jun 10 - Jun 24, 2024

Joseph
Joseph S.
Flagami, FL | Reviewed on Jun 25, 2024

Our favorite guide was set up for us in Vienna. We had him for 2 days and he was an incredible wealth of knowledge re; the city and its history. Also since he’s. Art history major, the knowledge at Schönbrunne palace was extensive.

Valentine was also very accommodating with regards to rescheduling one of our tours very last minute. We needed to push a bike tour in Munich by one day and she was on top of it.

Overall another great experience using Kimkim and its network of guides.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 02, 2024

Hello Joseph,
Thank you very much for your review!
It was a pleasure to organize your excursions during your Europe trip.
Your feedbacks are important to us in order to improve our services.
We hope you got back home with a lot of souvenirs in mind.
Have a lovely Summer,
Valentine

Valentine curated the most amazing experience!
France | Jun 4 - Jun 17, 2024

M
Mike R.
Newark, NJ | Reviewed on Jun 20, 2024
Valentine curated the most amazing experience! Best of all, she and the KimKim team were available throughout the trip to address any issues we had. I will definitely be booking another KimKim experience! Read more

Valentine curated the most amazing experience! Best of all, she and the KimKim team were available throughout the trip to address any issues we had. I will definitely be booking another KimKim experience!

Activity Review
Treasure Hunt at the Louvre
Treasure Hunt at the Louvre
Paris

Alexandra was awesome. She was the perfect tour guide for our family and so wonderful with the kids. The amount of info was perfect to keep their attention and the game she created kept them engaged.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 28, 2024

Bonjour Mike,
Thank you so much for your kind review!
It was a pleasure to organize your trip to France for your lovely family.
I hope you cameback home with a lot of memories in mind,
See you soon in Europe & have a great Summer,
Valentine

Very enjoyable week in Provence!
France | May 24 - May 30, 2024

David
David S.
San Jose, CA | Reviewed on Jun 06, 2024
Valentine did a great job in planning our visit. The two hotels she found for us were superb as was our tour guide in Marseille (Sebastian), and the cooking class with Yvan and Edward. We would say that the work done by Valentine exceeded our expectations. In addition, we really enjoyed Baux en Provence and especially St. Remy en Provence. Both towns were both scenic as well as culturally interesting. Due to an illness we were not able to do the bicycle tour in the Luberon, but I’m sure... Read more

Valentine did a great job in planning our visit. The two hotels she found for us were superb as was our tour guide in Marseille (Sebastian), and the cooking class with Yvan and Edward. We would say that the work done by Valentine exceeded our expectations. In addition, we really enjoyed Baux en Provence and especially St. Remy en Provence. Both towns were both scenic as well as culturally interesting. Due to an illness we were not able to do the bicycle tour in the Luberon, but I’m sure that would have been great fun. Valentine also helped us in both recommending restaurants as well as booking tables for us. This too made our trip more enjoyable and reduce any angst about restaurants. During our trip Valentine was mostly available and when she wasn’t able to respond quickly, her backup Mathilde was always there to answer questions and help with our visit. We would definitely use KimKim in the future. Thanks Valentine for a great time!

Hotel Reviews
Villa Saint Ange
Aix-en-Provence

This hotel was perfect in terms of location, facilities, room, etc. Couldn’t have been more enjoyable and comfortable. The staff were extremely professional and helpful. Great hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Book this hotel without hesitation. Only mistake we made was not booking a table at the hotel’s restaurant
Le Saint Remy 5*
St.-Remy-de-Provence

Right in the heart of St. Remy. The location couldn’t have been better. Everyone at the hotel were extremely friendly, professional and helpful. Our room was fantastic as well.

Authenticity & Character
Location
Everything to see and experience in St. Remy is within 10 minute walk of the hotel. Great location to do the Van Gogh walk to St. Paul’s Hospital.
Staff
Staff genuinely makes you feel welcome and went out of their way to ensure we had a very pleasant stay
Cleanliness & Comfort
Activity Reviews
Gourmet stopovers in Marseille
Gourmet stopovers in Marseille
France

Sebastian is the best! He clearly knew Marseille, its history and culture, and especially the wine and food tour we took with him. Great stops and met fabulous people along the way. Highly recommend touring with Sebastian

Quality of Experience
The shops he took us to were first rate and the merchants most welcoming.
Guides, Drivers and Staff
Baux de Provence Castle & Quarries  of Lights (Combined ticket)
Baux de Provence Castle & Quarries of Lights (Combined ticket)
France

We had lunch and an enjoyable experience in Baux de Provence. Unfortunately I became ill and we never got to the Quarries of Lights but everyone at the hotel and in Baux told us that it was a great experience. Next time….

Quality of Experience
Cooking Class & more in St Remy de Provence
Cooking Class & more in St Remy de Provence
Saint-Rémy-de-Provence

Fantastic experience with Edward and Yvan. The visits to the olive oil producer, goat farm, butcher and vegetable shops were all informative and most enjoyable. Yvan is a terrific cook and very good teacher. Learned a lot and ate well!

Quality of Experience
Guides, Drivers and Staff
Transport
24/7 assistance in case of emergency
24/7 assistance in case of emergency
France

Fortunately there were no emergencies, but we did have contact with Valentine and Mathilda during our visit. They always responded quickly and were helpful.

Quality of Experience
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 08, 2024

Bonjour David,
Thank you so much for your kind review!
It was a real pleasure to organize your relaxing getaway to Provence and select great charming hotels & activities that will live long in your memory.
Have a lovely Summer and see you soon in Europe,
"à bientôt"
Valentine