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Across Portugal

Across Portugal is a DMC (Destination Management Company) founded in 2021 and its headquarters are set in mainland Portugal. The company was born from a dream of a group of people who wanted to show their country to travelers. This hardworking team put up an innovative service that makes the preparation of a trip much easier.

Across Portugal aims to be the welcome door to a new era of traveling, offering you all the benefits of an independent tour with none of the work it implies.

We believe that each guest is special, so we are committed to improving your experience by providing a high-quality service. Knowing that experiences are the most unforgettable part of any trip, we specialized our service in making every one of it to be unique, and suitable for you.

Our main goal is to work side by side with you, as we believe that a close relationship is a vital part of this process. As our travel specialists get to know what you like to visit and your favorite way of travel, they will be able to create the best-suited trip program for you. Portugal may be a small country, but it sure offers you a wide variety of experiences. In Across Portugal we are lucky enough to have a team able to suggest to you the best experiences according to your preferences.

Across Portugal is part of the following groups: Portugal Travel Agents

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Recent Trip Reviews for Across Portugal

Marisa & KimKim team were in constant communi...
Portugal | Mar 9 - Mar 14, 2025

Kimberly
Kimberly H.
Wallingford Center, CT | Reviewed on Mar 15, 2025

Marisa & KimKim team were in constant communication with us throughout our trip. The hotels selected were amazing. All plans went off without a hitch. Great vacation!

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Mar 18, 2025

Dear Kimberly,
Thank you so much for your kind words! It’s always our goal to make sure your vacation is stress-free and unforgettable. Wishing you many more wonderful adventures ahead!😊
Your Friend in Portugal - Marisa

Thanks Marisa and the KimKim team!
Portugal | Mar 9 - Mar 14, 2025

S
Stephen H.
Dallas, TX | Reviewed on Mar 15, 2025
Marisa was great to work with during the planning process. The hotels she chose were perfect! Both the Cascais Miragem (in Cascais) and Cascade Wellness (in Lagos) were perfectly located and offered everything we could have asked for. The Cascade Wellness hotel is a ocean front resort and offers direct access to the walking trails along the cliffs and to the beaches. We found the Cascais Miragem to be a perfect mix of walking distance to the town (10 mins) and luxury amenities that we... Read more

Marisa was great to work with during the planning process. The hotels she chose were perfect! Both the Cascais Miragem (in Cascais) and Cascade Wellness (in Lagos) were perfectly located and offered everything we could have asked for. The Cascade Wellness hotel is a ocean front resort and offers direct access to the walking trails along the cliffs and to the beaches. We found the Cascais Miragem to be a perfect mix of walking distance to the town (10 mins) and luxury amenities that we needed at the end of our trip. Day trip to Sintra and stops along the Cascias coast were worth the time for a day trip. Marisa was was always responsive to our questions and made really great suggestions to fill out the trip for us. We didn't end up eating at any of her restaurant suggestions as we prefer to find them ourselves but they all looked to be excellent choices if you don't want to research those yourself. Having a driver available for airport transport and the Sintra trip made things very convenient. Rental car process was seamless and easy. Don't be intimidated with tackling the drive from Lisbon to Lagos yourself. It was easier than expected. We only had to to spend 15 minutes driving in Lisbon then it was out into the countryside on the open road highway. Our 16 year old son said this was a Great trip form him as well. Other observations: don't worry about the language as everyone there speaks english and the Metros in Lisbon were safe, efficient, clean and easy to navigate. Thanks Marisa and the KimKim team!

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Mar 18, 2025

Hello Stephen,

Thank you so much for your thoughtful feedback! I am absolutely delighted to hear that your trip went so well and that the hotels were a perfect fit for your needs. It’s great that your son enjoyed the trip as well - it’s always nice to hear that the whole family had a great time.

It was a pleasure helping plan your trip, and I’m so glad it turned out to be such a memorable experience. Wishing you both and your son many more amazing adventures ahead!

Your Friend in Portugal - Marisa

A beautiful trip through Portugal and Pablo didgreat job keeping
Portugal | Feb 14 - Feb 25, 2025

L
linda B.
Newark, NJ | Reviewed on Mar 03, 2025
João and Pablo did a great job keeping us on track with their daily updates. The suggestions they made were greatly appreciated.
Our drivers Carlos and Fabio were the best.. always on time,, providing some history lessons, and going a little out of their way to assure that we got to see some extras.
Read more

João and Pablo did a great job keeping us on track with their daily updates. The suggestions they made were greatly appreciated.
Our drivers Carlos and Fabio were the best.. always on time,, providing some history lessons, and going a little out of their way to assure that we got to see some extras.

Hotel Review
Estoril Vintage Hotel
Estoril

A very special experience. Walk into the beautiful lobby and take in the charm of this “once home”, now hotel. Have your welcome drink on the terrace overlooking the ocean . Use your Portuguese to chat with friendly staff. Enjoy the view from your spacious room. Take a short walk through the lovely streets of Estoril before heading down to the water. The food here is excellent, so be sure to have a special dinner there.

Authenticity & Character
Stunning building, beautiful decor and very professional and friendly staff
Location
Very short walk to coastline.
Staff
Very attentive, welcoming, and helpful. You can tell they enjoy their work.
Cleanliness & Comfort
All downstairs sitting rooms, bar area, restaurant and certainly rooms were very clean and comfortable.
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our guide was a young woman named Anna. Her passion for history was evident through her knowledge and enthusiasm. She guided us through different areas of Lisbon and took us to historical places as well as the best views via elevators. The tour ended with a delightful wine tasting and sampling of cheeses and hams. This was only for us. The wine expert talked about some different wines from Portugal, especially its vinho verde. Of course we bought one.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Our driver took us up narrow, winding roads to a restaurant that is famous for Fados. We enjoyed a very nice meal, good wines, and were treated to a performance of guitar and singing. The songs were often about the sea and of course love. I especially loved the guitars.

Quality of Experience
We were treated so well and the people were so warm and friendly.
Food
Guides, Drivers and Staff
Profesional, passionate about their work, and a desire to see that guests were getting the best experience.
Transport
Great drivers, excellent public transportation such as metros, short train rides, long train rides in first class car, and Ubers.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

A great way to see the stunning rock formations. Your motorboat takes you through the arches of the walls. The guides are knowledgeable and great at handling the boats.

Quality of Experience
Guides, Drivers and Staff
Transport
Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

We had a lovely evening visiting the farm of Mariana and Inez. Their family has had this farm for many years and all work to keep it going. Our cooking class with Inez was a real highlight of the trip. With her guidance, we four prepared a 3 course meal. We all took part in the creation of a meal fit for a king. After the meal was ready, Inez and Mariana set the dining room table and served us the meal we had prepared. It was a wonderful experience.

Quality of Experience
Food
Fresh seafood, wines, couvert, cheeses, and desserts.
Guides, Drivers and Staff
Their warmth and kindness. I had started taking Portuguese classes a few weeks before the trip. I was anxious to see what I could do. The people with whom I interacted were patient and helpful.
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 04, 2025

Hello Linda,
Thank you for your wonderful review! I truly appreciate you highlighting some of the key people who played an essential role in your experience—I’m sure they’ll be delighted to hear that you had such a great time.
Your friend in Portugal - João

Most definitely go to Portugal with the help of Across Portugal
Portugal | Feb 14 - Feb 25, 2025

Jill
Jill C.
Denver, CO | Reviewed on Mar 01, 2025
João from Across Portugal did a fantastic job helping us plan our 12-day vacation in Portugal. In the planning stage he offered suggestions after listening to our needs and preferences. We emailed back and forth until we had the perfect trip for us. Then Across Portugal did all the booking and sent a detailed itinerary to review.
Once we were in Portugal, everything went like clockwork. We had a walking tour of Lisbon with Anna, who had lots of history and contemporary information to...
Read more

João from Across Portugal did a fantastic job helping us plan our 12-day vacation in Portugal. In the planning stage he offered suggestions after listening to our needs and preferences. We emailed back and forth until we had the perfect trip for us. Then Across Portugal did all the booking and sent a detailed itinerary to review.
Once we were in Portugal, everything went like clockwork. We had a walking tour of Lisbon with Anna, who had lots of history and contemporary information to share with us. Our driver, Carlos, was with us several times during the trip and we had lots of opportunities to learn about his country from him. We felt safe in his hands and enjoyed his company. He also gave us good suggestions for places to eat.
Another highlight of the trip was our cooking lesson in Tavira with Inez and Mariana. We loved visiting their farm and learning to cook cataplana and other delicious traditional Portuguese dishes. We wished we had more time to explore Tavira. It is a much smaller town than the other places we stayed.
João checked in with us each day to tell us what to expect and make sure all was going well. He rebooked a cancelled boat excursion before we even knew it happened! The joys of having an in-country travel agent!
In sum, I highly recommend Across Portugal, João in particular, to help you plan and execute a magnificent vacation in beautiful Portugal!!!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Lovely boutique hotel located perfectly in historic Lisbon. Great staff, delicious breakfasts, beautiful decor. Everyone was friendly and helpful

Authenticity & Character
Warm and friendly
Location
Walk to shops, restaurants, historic sections of town and the metro.
Staff
Greeted us every time we came in the door with smiles and words expressing interest in us.
Cleanliness & Comfort
Everything was clean and comfortable
Casa Mãe Lagos
Lagos

This hotel is unusual for us. We stayed in the minimalist rooms and enjoyed the care with which they were furnished and decorated. The balcony was an enjoyable place to relax. We loved the restaurant and the wellness drinks on offer! Dinner was excellent as were the breakfasts. The beauty of Casa Mae is also outside of their buildings. The garden is a centerpiece, even in February and the pools look enchanting, although it wasn’t warm enough for us to be tempted.

Authenticity & Character
Quite unusual compound of buildings and gardens. All renovated with care and creativity.
Location
The hotel has a great location inside the historic wall on a hill above the center of town. It was an easy walk to the water, shops, and restaurants and it was very quiet at night.
Staff
Everyone was very friendly and helpful. Solange, Barbara and Candela stand out.
Cleanliness & Comfort
In a minimalist room a traveler must work a bit to keep things tidy. Each day the housekeeper would have everything in order for us!
Pousada Convento de Tavira - Historic Hotel
Tavira

We were only here one night and wished it could have been longer.

Authenticity & Character
It survived the earthquake of 1755 and is a gorgeous building. Lots of space.
Location
Tavira seems like a cozy small town. The pousada is at the top of a hill next to a beautiful garden.
Staff
Cleanliness & Comfort
Estoril Vintage Hotel
Estoril

This gorgeous small hotel was the best of the best. The staff makes every effort to help you feel at home and every detail was considered in planning and decorating. Every where you look you find something beautiful. The restaurant was excellent and the location was convenient to everything we wanted. The terrace overlooking the water was unforgettable. Nothing better than sitting there, sipping a drink and watching the waves.

Authenticity & Character
Feels like a gorgeous, stately old home, which is what it was.
Location
We didn’t have a car and loved the short walk to the beach promenade which seemed to go for miles. Stunning neighborhood also.
Staff
Attentive and warm and helpful.
Cleanliness & Comfort
Perfectly maintained
Activity Reviews
To Eat Suggestion: Cervejaria Trindade
To Eat Suggestion: Cervejaria Trindade
Lisbon
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Anna was full of information. She tailored the walking experience to our needs. Answered all our questions and was fun to be with.

Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

This is a crowded tourist spot even in February. The drive up the mountain is interesting!

Guides, Drivers and Staff
Carlos knew some tricks to avoid the crowds and make the best of the day’s experiences. We were glad we listened to him
Transport
When we weren’t walking or on a train, we were driven by Carlos in his immaculate Mercedes van. Smooth and quiet on the highway.
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

If you haven’t seen and heard fado, you must. The guitar playing is amazing but I can’t quite relate to the singing style.

Quality of Experience
Food
The food was really pretty good for a dinner theatre experience.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

We do a lot of personal boating, so we weren’t sure how much we would enjoy this. However, it was a lot of fun and really special to see the rocks and cliffs from the water side. The guides on the boat were safe and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

This was our favorite experience of the whole trip. These families are working hard to create a sustainable organic farm, raise their children and earn a living. They are so proud of their home, their property and products. It was an inspiring evening. We had a great time cooking and chatting and eating.

Quality of Experience
Amazing farm and home.
Food
Traditional cataplana main course with fried goat cheese starter and light dessert I can’t remember the name of.
Guides, Drivers and Staff
Great chef Inez! She explained the chemistry of our cooking method.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 01, 2025

Hey Jill,
Thank you so much for your kind words and wonderful review on our service regarding your recent trip to Portugal!
I am super happy to know you had a great time - that is the most important :)
Hope to welcome you back soon.
Your friend in Portugal - João

Thanks for a wonderful trip!
Portugal | Feb 14 - Feb 19, 2025

Aparna
Aparna S.
Frisco, TX | Reviewed on Feb 27, 2025
Working with Diana to plan our Portugal trip was such a pleasure!! She and her awesome team have made our 30th anniversary celebration a memorable one.
I really don't know how we could have managed such a wonderful vacation so easily if I hadn't contacted her via KimKim. She and her colleagues took care of every single, minute detail during our 5 day trip. Right from the very first call to the time we boarded our flights out of Lisbon, she was w/ us via What'sApp, checking-in at regular...
Read more

Working with Diana to plan our Portugal trip was such a pleasure!! She and her awesome team have made our 30th anniversary celebration a memorable one.
I really don't know how we could have managed such a wonderful vacation so easily if I hadn't contacted her via KimKim. She and her colleagues took care of every single, minute detail during our 5 day trip. Right from the very first call to the time we boarded our flights out of Lisbon, she was w/ us via What'sApp, checking-in at regular intervals, giving a heads-up regarding the next day expectations.
I also have to give special thanks to our drivers and guides Rafael and Ricardo. They have made our day trips to Sintra, drive around Lisbon, drive to Porto a breeze and such an informative trip - stopping at all the right places and being the best local guides :)
Overall, I would highly recommend Diana and her team to anyone who is planning a trip to Portugal. You will be doing yourselves a favor :)

Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Our driver plus guide for the day , Rafhael, was very friendly, punctual and ensured we did not miss any important/interesting spot.
Transport
Very punctual pickup/drop; clean vehicle
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Ana was our walking tour guide for the day. She was very pleasant, friendly and easy to talk to, has a good understanding of local history. 3.5 hrs just flew by going around this historic town w/ Ana. I would recommend this walking tour to folks who are able to comfortably walk around - esp hilly ups/downs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Feb 27, 2025

Dear Aparna,
It was truly a pleasure to help make your 30th anniversary celebration so special. I’m super grateful to hear that we were able to exceed your expectations and create such a memorable trip for you!
P.S. Lovely pictures!!
Wishing you all the best!
Your friend in Portugal - Diana

I will not travel again without contacting kimkim!
Portugal | Feb 15 - Feb 22, 2025

Robin
Robin L.
Richmond, VA | Reviewed on Feb 26, 2025
This was my first experience using kimkim and their local agent, Diana, in Portugal, and I will not travel again without contacting them! It was the most seamless, wonderful trip I have experienced. Every detail of the trip was arranged prior to our departure, all with our feedback and suggestions, as needed. Having never been to Portugal, we were grateful for Diana's suggestions on locations to visit and the amount of time allotted for each. I am a female who was traveling with my... Read more

This was my first experience using kimkim and their local agent, Diana, in Portugal, and I will not travel again without contacting them! It was the most seamless, wonderful trip I have experienced. Every detail of the trip was arranged prior to our departure, all with our feedback and suggestions, as needed. Having never been to Portugal, we were grateful for Diana's suggestions on locations to visit and the amount of time allotted for each. I am a female who was traveling with my sister-in-law and 27 year old daughter, and we all agreed it was the most amazing experience.

The private driver service was a game changer! Prior to our travel, we had suggested to Diana that we may not need a private driver; however, she responded that this was the best way to travel without stress and enjoy local knowledge as we traveled. Our main driver, Costa, was beyond amazing. He was professional, polite, kind, attentive, and always receptive to our requests to stay longer in a location or move on. It was like traveling in a high-end van with a tour guide and secret service (no safety concerns, but Costa watched our every move)! Costa helped arrange for restaurants during several stops, and we were treated like royalty by the staff. We had our most amazing meal overlooking the ocean in a restaurant in Cascais on Costa's recommendation.

The hotels arranged by Diana were amazing. We were pleasantly surprised at each of our three accommodations, but especially overwhelmed in Lisbon and Cascais. The staff at the hotels were professional and kind, and the breakfast options that were included were excellent.

We also took advantage of a few walking tours and excursions recommended by Diana. Each of the tour guides seemed very concerned at our satisfaction level, and we enjoyed the private aspect of the tours in giving us a chance to ask questions and take detours at our discretion.

In every piece of our travel, we felt that we were offered higher levels of accommodations and service based on the service providers' desire to keep good standing with Diana and Across Portugal. Diana was quick to respond when we had questions, and there were no unpleasant surprises along the way. Many thanks to kimkim and Diana at Across Portugal for the trip of a lifetime!

Hotel Reviews
Hotel Britania Art Deco
Lisboa

The hotel location, decor, rooms, and service were exceptional. We were on a quiet street, yet only blocks from the high end district. The rooms were beautiful and well-appointed.

Authenticity & Character
Amazing that they were able to bring an historic building up to current and exceptional comforts.
Location
The hotel is on a quiet street, yet only a block or two from city center.
Staff
All of the front desk staff were amazing. The bartender was exceptional, as well.
Cleanliness & Comfort
The beds were amazing, as well as the bathroom.
Condes de Azevedo Palace
Porto

The hotel was beautiful and nice that the apartment offered separate bedrooms and a common area, dining table, and kitchen. It was on a very busy and noisy street, and the bedrooms were up a flight of narrow stairs with a tight turn, making luggage a bit of a challenge.

Authenticity & Character
Location
The hotel provided easy access to the river as well as central Porto.
Staff
At check-in, we were offered a quick tour of the apartment, but no assistance with getting our luggage up the stairs to the bedroom. We also asked for a recommendation for wine and pizza and were directed to a hotel that did not serve pizza (which seems trivial, but we were very specific in our request).
Cleanliness & Comfort
The apartment was very clean, but there were no extra amenities such as extra towels or pillows.
Hotel Cascais Miragem
Cascais

Every aspect of this hotel was amazing. It was one of the nicest hotels experienced by anyone in our group. We did not want to leave!

Authenticity & Character
The hotel is spacious and well designed. The fresh floral arrangements and design were impeccable.
Location
The oceanfront location cannot be beat. The restaurant, bar, pool, and balconies all have amazing views of the ocean.
Staff
The cleaning staff offered turndown service, fresh towels throughout the day, pillow options, etc. and were so kind and professional.
Cleanliness & Comfort
This hotel offers every amenity. It is exceptional.
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

The private tour of Lisbon offered just the right level of detail on the history and current state of Lisbon. Our tour guide was kind, fun, knowledgeable and professional.

Quality of Experience
Guides, Drivers and Staff
We felt that we would have liked to have our guide as a friend. She was kind and fun.
Transport
This was a walking tour that was just the right level of challenge and comfort.
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver was beyond amazing in his professionalism and knowledge of the area. We enjoyed Pena Palace but especially enjoyed Sintra and the brief tour of Cascais.

Quality of Experience
Guides, Drivers and Staff
We cannot say enough good things about our driver. He was extremely professional, kind, attentive, and helpful. We loved Costa!
Transport
The high end van and private driver offered a wonderful way to see the area.
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

The atmosphere and music offered great insight into the Portuguese culture. We appreciated how much all native Portuguese love the Fado music. It is beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Porto is beautiful and we walked through some amazing locations. Our guide offered an extensive history of Porto and Portugal as a country - perhaps a little too extensive, at times. We would have preferred to cover a little more ground and see more sights.

Quality of Experience
Guides, Drivers and Staff
Our guide was very kind and knowledgeable. He could benefit from being a little more aware of the attention level of his visitors. To his credit, he is very passionate about the history of Portugal and the style of buildings, etc.
Transport
We would have preferred more walking and less standing and talking.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Beautiful location and interesting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The Douro Valley is amazing and beautiful. We enjoyed the views and the winery tour; however, the time spent in the car seemed a bit excessive.

Quality of Experience
Having been on vineyard tours in other countries, we would have foregone this experience due to the travel time to and from the area.
Guides, Drivers and Staff
Transport
Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal

The guides on the boat were wonderful; however, the boat tour was a bit underwhelming. We traveled a short distance down the river and back and really did not see anything overwhelming - perhaps because we live in a part of the world that also has beautiful rivers and hills :)

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The lunch was wonderful. We did enjoy the tour of the vineyards, but having been to other vineyards, we would have opted not to do this experience.

Quality of Experience
Lunch was exceptional!
Guides, Drivers and Staff
Transport
Cascais-Sintra Exclusive E-Bike Adventure
Cascais-Sintra Exclusive E-Bike Adventure
Portugal

The weather was not conducive to a bike tour that day, yet the guide suggested we continue. We thought we would be transported to the park by car, but we left the hotel on bike after only a brief introduction to the e-bikes and traveled on side walks and through the narrow city streets. Due to the wet tiles on the street, one member of our party wrecked their bike after two previous near falls. Thankfully, she wasn't seriously hurt, but had a large bruise on her cheek and a sizeable scrape on her knee. We returned to the hotel without seeing the park. Our travel agent, Diana, was exceptionally concerned about the injury and make sure our injured traveler did not need additional care. Diana also immediately refunded our fees for the tour.

Quality of Experience
I am an experienced biker; however, I was very uncomfortable following our guide through city streets with pedestrians. The workings of the e-bike deserve more than a brief introduction.
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Feb 26, 2025

Dear Robin,
Thank you so much for your kind words about our service and your overall experience. It truly means a lot!

I am super happy to know that you and your family had a wonderful time in Portugal. We did our best to make sure you'd have un unforgettable trip! I look forward to welcoming you back to my small but very charming country!

Once again, thank you for your trust - Obrigada!!
Your Friend in Portugal - Diana

Everything was flawless!
Portugal | Dec 20 - Dec 28, 2024

J
Jacqueline L.
Newark, NJ | Reviewed on Dec 29, 2024
Pedro was extremely responsive to us while planning the trip, and we were so impressed by the reminders he sent while we were on the trip. Everything was flawless. One of my sons got sick while on the trip and Pedro as well as our driver showed great concern for his well-being, offering to help in any way needed. Everything for the trip was put togehter so thoughtfully. We loved every aspect of it. We are recommending Kim Kim and Across Portugal to friends who want to vacation in Portugal.... Read more

Pedro was extremely responsive to us while planning the trip, and we were so impressed by the reminders he sent while we were on the trip. Everything was flawless. One of my sons got sick while on the trip and Pedro as well as our driver showed great concern for his well-being, offering to help in any way needed. Everything for the trip was put togehter so thoughtfully. We loved every aspect of it. We are recommending Kim Kim and Across Portugal to friends who want to vacation in Portugal. They could not do better!

Hotel Reviews
Condes de Azevedo Palace
Porto

We shared a fabulous duplex with our two young-adult sons. It was perfect for us, with 2 bedrooms, 2.5 bathrooms and kitchen/living room. All the furniture was modern but mixed with original granite - very beautiful! The breakfast was also excellent.

Authenticity & Character
Location
We walked everywhere we wanted to go; it was near everything, including the bridge to Gaia.
Staff
Cleanliness & Comfort
Pousada Convento De Belmonte
Belmonte

We stayed in the suite, which has so much beauty and character. The view is stunning. We highly recommend the restaurant which made the whole experience truly special.

Authenticity & Character
Location
Beautiful view of the mountains and Belmonte is a charming medieval town.
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Our rooms were extremely comfortable; the sheets were the softest I have ever felt. The lobby is very tasteful and modern. The restaurant was excellent. We really enjoyed th indoor pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Bernardo was an excellent guide, very knowledgeable and well spoken. He knew we were interested in Jewish history so he made it a point to show us some of that particular history. For us, the trip could have focused less on shopping, but still an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
About: Belmonte
About: Belmonte
Belmonte

This is a particularly wonderful place for those interested in the history of Jews in Portugal, but it's wonderful for everyone. The town is beautiful. We ate a great restaurant full of locals right in the center of town.

Quality of Experience
Guides, Drivers and Staff
Transport
It's a scenic drive from Belmonte to Lisbon.
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

This is a small space so everyone has an intimate experience with the performers, who were excellent. We did not expect much from the food, but it was very good. This is the best way to experience fado.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

The palace is very well maintained with original furnishings. The views are pretty. It was very crowded, however, which detracted from the experience. The better part of this day trip for us was visiting Cabo da Roca and the seaside town of Cascais, where we ate at an excellent seafood restaurant. This part of the trip had amazing views of the ocean and cliffs - very impressive natural beauty.

Quality of Experience
Guides, Drivers and Staff
Carlos is local to the area and he took us to the most beautiful spots. He was extremely attentive to us. Just perfect!
Transport
Beautiful drive along the ocean on the way back to Lisbon.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Dec 29, 2024

Dear Jacqueline,
Thank you so much for your thoughtful and kind review! I am so happy to hear that you had such a wonderful experience and that everything went smoothly during your trip.
It is especially heartwarming to know that you appreciated the support and care when your son fell ill. Our team truly prioritizes the well-being of our travelers.
It was an honor to help you create lasting memories in Portugal, and we hope to welcome you or your friends back again soon!
Your friend in Portugal - Pedro

Portugal is Amazing!
Portugal | Oct 28 - Nov 10, 2024

S
Stephanie N.
Ashburn, VA | Reviewed on Nov 17, 2024

Across Portugal was fantastic! The tour groups they hired for us were all amazing! Everything went very smooth from planning to the day of.

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Nov 18, 2024

Dear Stephanie,

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience exceeded your expectations. It’s our goal to ensure every part of your journey, from planning to the actual experience, goes smoothly, and we're so happy we could deliver that for you.

Thank you once again!
Marisa & Across Portugal Team

Many thanks to Pedro and team for 7 transformative days in Portugal!
Portugal | Nov 3 - Nov 10, 2024

Janet
Janet M.
Newark, NJ | Reviewed on Nov 11, 2024
We had a truly spectacular 7-day trip to Portugal early November 2024 -- our first not only to Portugal but to Europe. We credit the success of our trip to Pedro, who was the local specialist who consulted with us to truly understand what would work best to meet our needs. In our case, it was a balance of experiencing Portugal, its people, its history, its cities and more leisurely sights at a comfortable, low key pace that wasn't too overwhelming for us. We arrived in Lisbon early on a... Read more

We had a truly spectacular 7-day trip to Portugal early November 2024 -- our first not only to Portugal but to Europe. We credit the success of our trip to Pedro, who was the local specialist who consulted with us to truly understand what would work best to meet our needs. In our case, it was a balance of experiencing Portugal, its people, its history, its cities and more leisurely sights at a comfortable, low key pace that wasn't too overwhelming for us.

We arrived in Lisbon early on a Sunday morning, were greeted by a wonderful driver (Rui) who recommended some of the key places in the city and near our hotel (including several of his favorites). Our first stop was the Heritage Avenida Liberace hotel in Lisbon, which was a perfect and lovey location up the hill from downtown, a perfect place for exploring the city. The hotel was beautiful, filled with beautiful design inspiration. We were most grateful for the lovely and thoughtful welcome basket of wine, snacks and aromatic soaps Pedro had left for us. We strolled the city on Sunday, and were ready to do more on Monday when we were greeted by Rita for an amazing tasting tour throughout the city.

Rita introduced us to many favorite foods of Lisbon, and shared so many stories about the city and its history! Her thoughtful and delicious tour ended at the Time Out Market, where they were actually filming an episode of a Chef's show. Later that evening, we immersed ourselves in Portuguese culture by experiencing a Fado Dinner at Mesa de Frades, a delicious and moving experience we won't soon forget.

The next day, we were greeted by Helio, who was the main driver for the next several days of our visit. He was incredibly warm, flexible, knowledgeable and helpful! Funny, too. We visited the fairytale vila of Sintra and toured the Pena Palace and Gardens. Later in the day, we drove down through coast and returned to the Heritage hotel via Cascais. We had a most delicious lunch (Hello proactively made reservations for multiple meals on our behalf) of seabass and other local delicacies.

On our second day traveling with Hello, we traveled to Porto (via Obidas and the awe-inspiring Nazare, where Hello also proactively reserved a lunch of seaside delicacies (the tuna was amazing!) for us. We checked into the NH Collection of hotels in Porto, another centrally located hotel inviting many adventures on foot.

We were greeted by Bernardo for an historical walking tour the Porto . Talk about an incredibly passionate and knowledgeable tour guide! We would highly recommend Bernardo.

The next day Evol greeted us at the hotel for a day trip to the Douro valley, including a boat tour in Deltatur and a memorable and delicious lunch at the Quinta da Pacheco. Both are must-sees! Evol was a wonderful driver who shared many stories and tips about the Douro Valley and the sites we were seeing, and made a special stop so for photo opps, doubling as our photographer (thank you, Evol!).

We re-engaged with Helio on our final full day in Portugal, when he met us in Porto and drove us from the city all the way down to Cascais, via stops in Coimbra. We said a grateful farewell as we hiked into the Cascais Miragem hotel -- the views were spectacular and left us wanting to return to Portugal for more on a future visit!

Finally, Andre greeted us the morning of our last day and made sure we were all set for check in at the hotel in Lisbon. Another comfortable and pleasant drive and conversation about Portugal.

On last note of gratitude, Pedro used WhatsApp to manage our expectations with the perfect amount of detail a day ahead. He was always at the ready to respond to questions and requests, no matter how small or seemingly trivial.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Nov 12, 2024
Dear Janet, Thank you so much for taking the time to share such a wonderful feedback on your trip to Portugal!
I am super excited to hear your first experience in both Portugal and Europe was such a memorable one.
I am especially happy to know that you enjoyed the thoughtful details, from the welcome basket to the personalized experiences throughout your trip. Also, it is wonderful to hear that Rui, Rita, Helio, Bernardo, and Ivo all contributed to making your time in Lisbon, Sintra,... Read more

Dear Janet,

Thank you so much for taking the time to share such a wonderful feedback on your trip to Portugal!
I am super excited to hear your first experience in both Portugal and Europe was such a memorable one.

I am especially happy to know that you enjoyed the thoughtful details, from the welcome basket to the personalized experiences throughout your trip. Also, it is wonderful to hear that Rui, Rita, Helio, Bernardo, and Ivo all contributed to making your time in Lisbon, Sintra, Porto, and the Douro Valley so enjoyable. It is clear that you were able to immerse yourselves in the beauty, culture, and cuisine of Portugal, and I am so happy to have played a part in that.

Thank you again for choosing to travel with us and for sharing your thoughtful feedback - it truly means a lot.

Your friend in Portugal - Pedro

Fabulous trip to Portugal!
Portugal | Oct 1 - Oct 17, 2024

Robert
Robert C.
Atlanta, GA | Reviewed on Oct 21, 2024
A group of 4 of us just returned from a fabulous trip to Portugal arranged by João and his team, and wow, they did a wonderful job arranging our tour. All of the hotels were perfect for us, the drivers were professional and on time, and the experiences were well chosen and organized. There were a couple of minor glitches, including one tour guide who failed to take us to a port tasting, but travel is never about perfection. It is about caring people who do their best to provide a wonderful... Read more

A group of 4 of us just returned from a fabulous trip to Portugal arranged by João and his team, and wow, they did a wonderful job arranging our tour. All of the hotels were perfect for us, the drivers were professional and on time, and the experiences were well chosen and organized. There were a couple of minor glitches, including one tour guide who failed to take us to a port tasting, but travel is never about perfection. It is about caring people who do their best to provide a wonderful experience. And that is by and large what we got. We all feel like we got to experience some of the real Portugal: the kind people (including João himself), the amazing landscapes (Lagos, Portimao, the Douro River Valley) and fun activities (tile painting in Lisbon, port tasting and bridge climb in Porto, the convent hotel in Evora, the palace hotel in Cascais, e-bike rides on Lisbon and Cascais, farm and winery visits in the Alentejo and Douro). Put Portugal on your bucket list, and the planning in João's hands; you will not be disappointed! Thank you again João!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Oct 22, 2024
Hello Robert, Thank you so much for your wonderful review! It was a true pleasure planning this trip for you and your group, and I'm thrilled to hear that you enjoyed your time in Portugal. Your kind words about the experiences, hotels, and the team's efforts mean a lot to us, and it's great to know that the little hiccups along the way didn't take away from the overall experience. I'm especially happy that you got to immerse yourself in the authentic spirit of Portugal—the landscapes, the... Read more

Hello Robert,

Thank you so much for your wonderful review! It was a true pleasure planning this trip for you and your group, and I'm thrilled to hear that you enjoyed your time in Portugal. Your kind words about the experiences, hotels, and the team's efforts mean a lot to us, and it's great to know that the little hiccups along the way didn't take away from the overall experience.

I'm especially happy that you got to immerse yourself in the authentic spirit of Portugal—the landscapes, the culture, and the hospitality are things we love sharing with our guests. Your highlights, from the e-bike rides to the tile painting and the beautiful Douro Valley, bring back so many great memories of planning the itinerary for your group.

Once again, thank you for trusting us with your adventure. I hope we have the opportunity to welcome you back to Portugal someday!

Your friend in Portugal - João