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Your Custom Journey

Established in 1985, Customized s.r.l is a family run private tour operator, 100% Italian located in Mestre, (near Venice).

Over the course of decades, Customized s.r.l has made a name for itself which signifies quality and reliability within the fast-growing travel industry, Soon after launching, the CEO realized that the future of travel was changing and decided to create Your Custom Journey; a Luxury brand dealing directly with high-end individual travelers.

Our company guarantees unique services, all of which are provided by an expert and professional team of 50 employees. Our Travel Designers, those who personally create your itineraries, are people with great experience and, above all, they are great travelers themselves. They could not create a tailor-made itinerary for you if they did not know the destination themselves.

Our mission
Our goal is to create bespoke itineraries that give you the opportunity to experience a custom-designed journey with unforgettable and life-enriching moments and incredible unique experiences of our beautiful Country.

Your Custom Journey is part of the following groups: Italy Travel Agents

Featured trips & expertise

Top itineraries and travel advice
Nature in Italy: Lake Como and Cinque Terre - 5 Days
Explore Northern Italy's natural charm starting with Lake Como, where you'll take a boat tour of its extravagant shore lined with mansions. Ride the funicular to the scenic...
Nature in Italy: Lake Como, Cinque, Terre Florence - 6 Days
This 6-day tour is perfect for those wanting to relax on the peaceful shores of Lake Como while still tackling Italy's impressive history. You'll hike the villages of Cinque...
Self-Drive Italy: Hill Towns of Tuscany & Umbria - 8 Days
The medieval hill towns of Tuscany and Umbria take center stage on this relaxed, 8-day road trip through the Italian countryside. Starting in the ancient city-state of Cortona,...

Recent Trip Reviews for Your Custom Journey

Caterina worked very closely with us to plan ...
Italy | Oct 12 - Oct 19, 2024

N
Nick B.
Seattle, WA | Reviewed on Oct 26, 2024
Caterina worked very closely with us to plan the perfect trip. She listened to our suggestions and accommodated our changes and requests. The trip and plans were smoothly executed seamlessly. Read more

Caterina worked very closely with us to plan the perfect trip. She listened to our suggestions and accommodated our changes and requests. The trip and plans were smoothly executed seamlessly.

Hotel Reviews
47 Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Universe Lucca
Lucca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private full-day tour to discover the Cinque Terre
Private full-day tour to discover the Cinque Terre
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Aperitivo Tour
Evening Aperitivo Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Private Airport Transfer
Private Airport Transfer
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Cinque terre Card
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Lucca with bike tour
Private guided tour of Lucca with bike tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Pisa
Tour of Pisa
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere
Read all Italy reviews

An Italian Dream; Rome - Naples - Sorrento - Amalfi Coast
Italy | Oct 6 - Oct 13, 2024

Martin
Martin H.
United Kingdom | Reviewed on Oct 21, 2024
Our recent trip to Italy, under Caterina at KimKim, was one of the best travel experiences we have ever had. Caterina was very flexible in helping us to tailor the trip to our specific needs and wants. As we know Rome quite well, we chose to start our trip with a self-planned stay in Rome. Day 2 is where the team at KimKim took over and it was seamless from start to finish. Everyone who met us along the way to take us to a station/hotel/restaurants/private tour/airport etc over the remaining... Read more

Our recent trip to Italy, under Caterina at KimKim, was one of the best travel experiences we have ever had. Caterina was very flexible in helping us to tailor the trip to our specific needs and wants. As we know Rome quite well, we chose to start our trip with a self-planned stay in Rome. Day 2 is where the team at KimKim took over and it was seamless from start to finish. Everyone who met us along the way to take us to a station/hotel/restaurants/private tour/airport etc over the remaining 9 days of our trip, were all very professional, friendly and helpful. Because KimKim use local people, it was also wonderful to get a truly local tour with deep local knowledge of the area, even when we were just transferring from one hotel to another. In addition 2 of our guides were able to make great restaurants suggestions that meant we ended up lunching in very special places, that we would never have known about.

Italy is without doubt one of the world's most beautiful countries and Sorrento and the Amalfi coast did not disappoint - however it was the people that we met along the way that elevated the experience even further; So, a big thank you to Beatrice (Rome), Francesca (Naples), Pepe (driver Naples - Sorrento), Gianni (private tour of Pompeii), Manfredi (private speed boat for the day around Capri and islands), Massimmo (tour of local towns) and Carmine (driver to Naples airport).

The hotels that Catrina chose for us were also incredible: The 2nd leg of our trip was at the Grand Hotel Royal, Sorrento. It is the epitome of classic 'Italian Rivera' elegance, with amazing views from our room and all the terraces across the ocean to Mount Vesuvius, with the occasional cruise liner on view. The staff were very professional and courteous. The hotel is dressed beautifully, with classic Italian decor throughout, good food and great bar service. The hotel had a kind of magical quality with it's unique outdoor lift that descends through the rock to a private beach/pontoon area right on the water's edge. Whilst very quiet and you feel you are away from it all, it is also a short walk into Sorrento old town, where there are many shops, and great restaurants and bars.

The 3rd leg of our trip was at Fuore Grand Hotel, Amalfi Coast. WOW. A contemporary and exceptional hotel that made us feel that we were in a dream. All I can say is if you are looking for a base to explore the Amalfi coast and to feel that you have escaped the 'ordinary world', then stay here - you will not be disappointed! We didn't want to leave! Thank you to the team at FGH. We miss you!

Hotel Reviews
Grand Hotel Royal Sorrento
Sorrento

The epitome of classic Italian Rivera elegance. The hotel, garden terraces and restaurants have amazing views across the ocean to Mount Vesuvius, with the occasional cruise ship on view in the bay. The hotel is beautifully dressed throughout in classic Italian decor. The rooms are classic, super comfy beds, very clean and well appointed with lots of storage and superb views. The hotel offers a good range of food, although somewhat limited but the food, especially breakfast and service was excellent and the bar staff very attentive. Overall the hotel has a magical/nostalgic quality, especially with it's outdoor lift that descends from the upper terraces down through the rock to a private beach/pontoon, right on the water's edge. Whilst the hotel is located on a road, it is quiet and you feel away 'from it all'. Yet the hotel is a short walk into Sorrento old town and so shopping and dining out for lunch and dinner is an easy option, with an abundance of local restaurants and bars offering authentic local cuisine. We loved staying here!

Authenticity & Character
The epitome of classic Italian Rivera elegance. The hotel is beautifully dressed throughout in classic Italian decor.
Location
Whilst the hotel is located centrally, it is quiet and you feel away 'from it all'. The hotel is a short walk into Sorrento old town and so shopping and dining out for lunch and dinner is an easy option, with an abundance of local restaurants and bars offering authentic local cuisine.
Staff
The bar staff (a young lady) was particularly good - however everyone at the hotel was professional and courteous.
Cleanliness & Comfort
The rooms are classic, super comfy beds, very clean and well appointed with lots of storage and superb views.
Furore Grand Hotel
Furore

Fuore Grand Hotel, Amalfi Coast. WOW. A contemporary and exceptional hotel that made us feel that we were in a dream. All I can say is if you are looking for a base to explore the Amalfi coast and to feel that you have escaped the 'ordinary world', then stay here - you will not be disappointed! We didn't want to leave! Thank you to the team at FGH. We miss you! The hotel is contemporary and chic, understated enough to allow the stunning valley, views and natural surroundings to sing. The decor throughout is simple and elegant with great attention to detail using local materials and patterns, bringing warmth to the experience. The food at FGH is also exceptional; the breakfast alone is a wonder but the jewel in the crown, is the fine-dining experience. It is not hard to understand why the hotel/chef was awarded a Michelin star within 3 months of the hotel opening.

Authenticity & Character
The hotel is contemporary and chic, understated enough to allow the stunning valley, views and natural surroundings to sing. The decor throughout is simple and elegant with great attention to detail using local materials and patterns, bringing warmth to the experience. The food and wine is authentic and local, but delivered with contemporary flair.
Location
The hotel is fairly remote which means you need to hire a private driver and / or take the hotel shuttle service - however this is one of the best bits about this hotel, as when you are there you feel that you have escaped it all, yet it is accessible to explore all the best towns and villages in the area.
Staff
The staff at FHG could not do enough for us!
Cleanliness & Comfort
Spotless, and well maintained throughout our stay.
Activity Reviews
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private boat tour to Capri
Private boat tour to Capri
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Amalfi coast Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere
Read all Italy reviews

Kim Kim was such a perfect way to plan our tr...
Italy | Sep 26 - Oct 10, 2024

S
Stacy G.
Los Angeles, CA | Reviewed on Oct 15, 2024

Kim Kim was such a perfect way to plan our trip! Catarina was awesome! Marta was great! It made everything so stress free. I would highly recommend to anyone. Even if we changed things they were more than happy to help. Thank you Kim Kim team!

Local specialist: Caterina Belvedere
Read all Italy reviews

Travel with an elderly person
Italy | Sep 7 - Sep 21, 2024

Elaine
Elaine C.
Canada | Reviewed on Sep 28, 2024
I'm sure I couldn't have done this trip without the help of Caterina and the other guides. There are certain things I would have done differently, however had I known, and which might be useful for other travellers in the situation of pushing a wheelchair. We almost didn't go to Venice but it was actually much easier in Venice than Florence to get around. I would not go to Florence with a wheelchair again. I would also choose and bring a wheelchair with me and not rent. The one that was... Read more

I'm sure I couldn't have done this trip without the help of Caterina and the other guides. There are certain things I would have done differently, however had I known, and which might be useful for other travellers in the situation of pushing a wheelchair. We almost didn't go to Venice but it was actually much easier in Venice than Florence to get around. I would not go to Florence with a wheelchair again. I would also choose and bring a wheelchair with me and not rent. The one that was rented was very small and difficult both to push and for my mom to sit in. The third thing I would do is to rent 3 double rooms and not 2 triples. We rented the triples as a money saver but it resulted in my mom being in a cot in many places which is okay for a child but not for the elderly. The car and driver were very helpful in many places but at other times we really didn't need them to sit for hours while we were in a museum or even to transport us a few blocks to the museum. It was great for driving around to viewpoints though. All of the tour guides were very flexible, helpful and knowledgeable. I also appreciated having the contact of Roberta at all times which I haven't experienced on previous KimKim trips. Svetlana in Como was relaxed and flexible which allowed us to have some time to just look around. Beatrice was indispensable for getting in and out of Venice smoothly. Alessia, in Venice made the trip for 11 year old Katie, with the costume she brought and the effort she went to to engage her. Alesia's dad even helped taking photos and walking us to a restaurant. They were both so warm and friendly. Cecelia blew our mind pushing the wheelchair around and ensuring my mom's comfort. The driver in Verona was also amazing. Both of them made our stay in Verona our favourite stop on our trip. Barbara in Milano, was super fun and also great at engaging Katie. We had the trip of a lifetime and made unforgettable memories with my mom, whose life long dream of visiting the homeland of her grandparents was finally realized.

Hotel Reviews
Hotel Astra Opéra
Paris

Candy buffet!!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Turin Palace Hotel
Turin

Rooftop terrace and dining is amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Hotel Lake Como
Como

Difficulties checking in and getting appropriate rooms. Wheelchair accessibility was poor

Authenticity & Character
Location
Right across from the water with lovely terraces for dining.
Staff
The staff at the rooftop lounge were fantastic with my mom - so helpful and kind but the staff at the front desk were useless and didn't seem to have any idea what was going on. We spent hours trying to find a workable solution for my mom. They put us in two rooms with two beds one of which had stairs inside the room and the other of which was up stairs to get to the room. There was a narrow ramp that was okay for luggage but not for a human in a wheelchair.
Cleanliness & Comfort
The cot they brought in was dirty and not level and when we complained , they argued that it was fine.
Hotel savoia & Jolanda
Venice

View of the canal was spectacular

Authenticity & Character
Location
Staff
The staff in the restaurant were quite grumpy and difficult.
Cleanliness & Comfort
One of the rooms was spectacular but the other room was badly in need of renovating and had horrible lumpy beds. The pillows in both rooms were rocks.
Grand Hotel Cavour
Florence

They advertise their rooftop bar but good luck getting on to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Accademia
Verona
Authenticity & Character
Location
Between Juliet's balcony and the arena
Staff
Cleanliness & Comfort
Uptown Palace Milan
Milan

Longish walk to things and construction in front

Authenticity & Character
Location
Nearby restaurants very limited and longer walk to anything than we were expecting
Staff
Super helpful opening doors for the wheelchair
Cleanliness & Comfort
Activity Reviews
Venice walking tour
Venice walking tour
Italy
Private Water Taxi Transfer to Venice Airport
Private Water Taxi Transfer to Venice Airport
Venice

Everyone made this beyond easy for us

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Verona highlights
Private guided tour of Verona highlights
Italy
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

We wished we had gone to the Uffizi on Sunday since it was closed on Monday. Seeing David was great but the gardens were recommended to us after which was a disaster with a wheelchair .

Day trip to Sparone & Calea
Day trip to Sparone & Calea
Turin
Quality of Experience
Guides, Drivers and Staff
The driver was incredibly flexible and helpful. We were so glad we had a driver for this.
Transport
Private tour of Milan Highlights
Private tour of Milan Highlights
Milan

Tour was great and so was the guide. It was so helpful having a guide to negotiate the wheelchair accesibility. The driver sat around for quite some time before we sent him home. A cab to the square would have been better

Quality of Experience
Guides, Drivers and Staff
Transport
We didnt need this
Sirmione Highlights
Sirmione Highlights
Italy

Unexpected and beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Wheelchair rental
Turin

Should have rented and brought with me

Quality of Experience
Private guide the Royal Turin: royal museums+chapel of the shroud and galleria sabauda
Private guide the Royal Turin: royal museums+chapel of the shroud and galleria sabauda
Turin

Museum was beyond our expectations. We didn't need a driver to drive us for 20 minutes on what was a five minute walk. We also didn't need him to sit around for 3 hours. We could have easily walked or taken a cab

Private boat tour of Lake Como - Explore Bellagio
Private boat tour of Lake Como - Explore Bellagio
Italy

Trip highlight

Local specialist: Caterina Belvedere
Photo taken by Elaine C
Photo taken by Elaine C
Photo taken by Elaine C
Photo taken by Elaine C

Fabulous trip around Sicily.
Italy | Aug 28 - Sep 11, 2024

Lorna
Lorna B.
Australia | Reviewed on Sep 12, 2024
Our concierge was to meet us at 3pm at our hotel however didn’t get there until 5pm which left us a little in the lurch. However when we did catch up he was very nice and helpful. Our guides were fantastic and very informative. The only thing I would let you know is that each guide repeated much of the same stories which was a little repetitive. Loved the places suggested however by the end of the trip we were glad not to see any more churches or relics. The number of days suggested in some... Read more

Our concierge was to meet us at 3pm at our hotel however didn’t get there until 5pm which left us a little in the lurch. However when we did catch up he was very nice and helpful. Our guides were fantastic and very informative. The only thing I would let you know is that each guide repeated much of the same stories which was a little repetitive. Loved the places suggested however by the end of the trip we were glad not to see any more churches or relics. The number of days suggested in some of the cities were spot on. I most probably would have added one extra day in Syracuse/Ortigia. Driving should really be done from midday as everything is closed so when they arrive at hotel people can walk around when shops are opened.

Hotel Reviews
Palazzo Natoli Boutique Hotel
Palermo

Really beautiful boutique hotel in the heart of the old city close to everything.

Authenticity & Character
Decor was lovely and so clean. Breakfast for me was a little hit and miss. You tick your breakfast order a little like a hospital menu. I think they could do it different.
Location
It’s slam dunk in the Main Street. You can walk to everything.
Staff
The girls on reception were amazing and so helpful
Cleanliness & Comfort
Room was very spacious with balcony
Viacolvento Boutique Hotel
Marsala

Nice hotel just if the main road. Very nicely kept. Staff were excellent. Recommended a fantastic restaurant. Very obliging. Room was upgraded so that was excellent.

Authenticity & Character
Lovely clean hotel with exposed brick. Really nice.
Location
Marsala for us was just a pit stop. Didn’t venture out
Staff
Limited English but was really helpful.
Cleanliness & Comfort
Breakfast was continental and plenty to choose from.
Boutique Hotel Re Federico
Ortigia

Quaint Boutique Hotel right next to the sea. Loved Ortigia would have stayed one more night.

Authenticity & Character
Upgraded to a much bigger room which had separate bathroom and kitchenette
Location
Just a short walk across the street if you want a dip in the sea. You do however have to swim out quite a bit. Rocky.
Staff
Staff were very pleasant
Cleanliness & Comfort
Air conditioner needed a part to reduce the fan blowing very loudly which was fixed the following day
Hotel Foresteria Baglio della Luna
Agrigento

Outside of Agrigento but in a perfect location if you don’t want to walk the city. Otherwise it’s around 4Km to city. We preferred were we stayed as it was all inclusive beautiful grounds lovely restaurant close to beach

Authenticity & Character
It has a Tower as well as the hotel rooms surrounded by a lovely courtyard with beautiful gardens. Dinner was served outside overlooking the Temples. Gorgeous
Location
Lovely hotel get the room overlooking the Valley of the Temples.
Staff
Head waiter was superb
Cleanliness & Comfort
Had a small issue with shower overflowing on bathroom floor. But it was rectified immediately
Boutique Hotel Villa Fiorita
Taormina

Beautiful hotel in fantastic location just a couple of minutes away from all the hustle and bustle. The hotel had 6 floors. Rooms were well appointed but a little smaller than some of the other hotels we stayed in. I think we were upgraded to a balcony classic room which was very much appreciated. Breakfast was amazing. They don’t have a restaurant but they do a lovely lunch and afternoon sandwiches until 6pm. Hotel had a nice small pool which was nice to relax. I believe they are building a bigger one.

Authenticity & Character
Very well appointed. Loved it
Location
Just down the road from the main drag of Taormina
Staff
The staff were extremely attentive and very friendly.
Cleanliness & Comfort
Very clean hotel.
Activity Reviews
Piazza Armerina and Villa Romana del Casale
Piazza Armerina and Villa Romana del Casale
Italy

Guide was a history professor 82yrs old fantastic information. The Mosaics were unbelievable. Loved this so much.

Quality of Experience
Awesome mosaics. Unbelievable
Guides, Drivers and Staff
Onofrio was so expressive and informative.
Palermo Street Food Tour
Palermo Street Food Tour
Palermo

Georgio our guide was great and very informative we had a great day with him. We went to Monreal first then we walked all the way around Palermo. Really enjoyed our tasting lunch. Yum. He was lots of fun and bubbly with great history knowledge.

Quality of Experience
Excellent
Food
Street food at the fish markets
Guides, Drivers and Staff
Very informative
Transport
Self Drive with Georgio directing the traffic.
Full Day Guided Tour of Palermo - Visit Monreale
Full Day Guided Tour of Palermo - Visit Monreale
Palermo
Day Trip to Segesta & Erice
Day Trip to Segesta & Erice
Palermo

Relics to Remember absolutely fascinating.

Quality of Experience
So interesting
Guides, Drivers and Staff
Lara was truly exuberant and was so excited to tell us all about the temples
Transport
Self drive
Guided tour of Valley of the Temples
Guided tour of Valley of the Temples
Agrigento

What a massive area of all 4 Temples from Juno to Concordia Hercules and Zeus and the statue absolutely one of a kind

Quality of Experience
Surreal
Guides, Drivers and Staff
Simona was an excellent guide who explained all the stories about each Temple
Transport
Self drive
Cooking Class in Taormina
Cooking Class in Taormina
Taormina

Chef made the day. He was funny and hands on with everyone. Meet some lovely people. We all had fun.

Quality of Experience
It would have been nice to cook small individual dishes and taste your own stuff. It was all mixed up so you weren’t judging your own sample.
Food
Mostly all of it. We made way too much
Guides, Drivers and Staff
The chefs were very involved
Transport
Self drive
Etna Wine tasting
Etna Wine tasting
Italy

Unfortunately this was cancelled the day prior

Local specialist: Valeria Arcangeli
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Photo taken by Lorna B
Show 20 more photos
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 16, 2024

Hi Lorna,
Thank you for your review and suggestions.
Your experience and insights are incredibly valuable to us and play a crucial role in our growth and improvement.

The pictures are fantastic—such lovely weather and blue skies throughout your trip... well, except for the day of Mt. Etna.
It was a real disappointment to hear that the Mt. Etna excursion was canceled due to weather conditions.
We’re still working on mastering weather control! Lol!

hope you are well settle back home,
see you soon,
valeria

Five Days in Rome
Italy | Sep 6 - Sep 11, 2024

D
David G.
Chicago, IL | Reviewed on Sep 12, 2024

Just back from a very memorable trip to Rome. Valeria set up the entire trip and it really couldn't have been better. She is a pleasure to work with and we are already looking forward to working with her for our next trip.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 12, 2024

Hi David,
thank you very much for your lovely words.
I am so glad you had a fantastic time to Rome with your wife.
Please, don't hesitate to contact me if you would like to come back to my country, I would love to assist you. You have my email, though.
Looking forward to working with you again,
thanks valeria

Read all Italy reviews

8 Day Trip to Lake Como and Lake Maggiore
Italy | Aug 29 - Sep 5, 2024

J
Jordan S.
Los Angeles, CA | Reviewed on Sep 08, 2024
Caterina was absolutely unbelievable, so professional, always responded in a timely manner, and picked incredible excursions for us with excellent guides. Thanks to her, we will definitely use Kimkim for our next big trip. Every single excursion was excellent. We would like to give a special shout out to Silvia, our hiking guide. She was so kind and wonderful and provided an absolutely incredible picnic for us during the hike. We agree this was the highlight of our trip. Thank you for... Read more

Caterina was absolutely unbelievable, so professional, always responded in a timely manner, and picked incredible excursions for us with excellent guides. Thanks to her, we will definitely use Kimkim for our next big trip.

Every single excursion was excellent. We would like to give a special shout out to Silvia, our hiking guide. She was so kind and wonderful and provided an absolutely incredible picnic for us during the hike. We agree this was the highlight of our trip.

Thank you for a wonderful time!

Hotel Reviews
Albergo Terminus
Como

Wonderful location, staff, and breakfast! The room was very small and not modern, but was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Palma
Stresa VB
Star Hotel Rosa Grand
Milan
Activity Review
Hiking Lake Como - Monte Boletto: Triangolo Lariano path
Hiking Lake Como - Monte Boletto: Triangolo Lariano path
Italy

This was an unbelievable experience and we really appreciated our guide Silvia!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere
Read all Italy reviews

We were absolutely TOTALLY IMPRESSED and blow...
Italy | Aug 21 - Aug 30, 2024

Molly
Molly H.
Chicago, IL | Reviewed on Sep 03, 2024
We were absolutely TOTALLY IMPRESSED and blown away with EACH aspect of this trip. Everything was planned perfectly and we felt 100% taken care of in every way on each step. I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure! 10 out of 10! Read more

We were absolutely TOTALLY IMPRESSED and blown away with EACH aspect of this trip. Everything was planned perfectly and we felt 100% taken care of in every way on each step. I would highly recommend anyone to use Valeria and her amazing team for their Italy adventure! 10 out of 10!

Hotel Reviews
Ai Reali Hotel Venice
Venice

Perfect location in Venice- the rooms were so unique and fabulous! We were so thrilled to be delivered right to the door via water taxi!!

Authenticity & Character
Rooms were so unique and comfortable!
Location
Right in the center! Amazing way to arrive by water taxi!
Staff
Cleanliness & Comfort
Hotel Porto Roca
Monterosso

WOW! This hotel has the best views and pool in the area! Gorgeous setting with a great staff. We loved it! The rooms were a bit plan and shower was small- but the overall charm was just perfect! Great bar and restaurant!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Corallo
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
47 Boutique Hotel
Rome

Great staff and wonderful location!!! Loved the rooftop restaurant and bar!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private transfer
Private transfer
Italy

FLAWLESS service! The transports were on time, spotless and professional!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 04, 2024

Hi Molly,

Thank you for your message and kind words. As I mentioned to Libby, I’m thrilled to hear you had a fantastic time here in Italy.
My team and I would be delighted to welcome you back whenever you’d like to explore new regions of this incredible country.

Looking forward to seeing you soon.
valeria

Read all Italy reviews

Incredible trip to Italy!! Valeria helped m...
Italy | Aug 21 - Aug 30, 2024

Libby
Libby R.
Lenexa, KS | Reviewed on Aug 31, 2024
Incredible trip to Italy!! Valeria helped me plan the perfect vacation for six people. She thought of every detail and her team was outstanding! Beatrice was our faithful and delightful guide throughout the entire 10 day trip. Our drivers were prompt, professional and lovely. The tour guides we had for the historical sites were PHD level and so interesting and informative. Francesco’s tour of the Vatican even produced the Pope on our visit. Just a magical trip where I didn’t... Read more

Incredible trip to Italy!! Valeria helped me plan the perfect vacation for six people. She thought of every detail and her team was outstanding! Beatrice was our faithful and delightful guide throughout the entire 10 day trip. Our drivers were prompt, professional and lovely. The tour guides we had for the historical sites were PHD level and so interesting and informative. Francesco’s tour of the Vatican even produced the Pope on our visit. Just a magical trip where I didn’t have to be the expert and waste my time figuring out the logistics. It was all done for me and as a result I really was able to enjoy. I will absolutely utilize Kim Kim again! Thank you so very much Valeria and Beatrice!

Hotel Reviews
Ai Reali Hotel Venice
Venice

We were brought to the hotel by boat from the airport and it was my favorite memory of the trip. Upon arrival the hotel staff was attentive and kind. The location is fabulous. Our room was decorated in ornate Venetian style and it was so fun! This hotel is close to everything!

Authenticity & Character
Water entrance is lovely. It is tucked away in a quiet corner in an area that has everything.
Location
Close to shopping restaurants and at marks square. Walk everywhere.
Staff
Extremely attentive.
Cleanliness & Comfort
Our linens were crisp and clean.
Hotel Porto Roca
Monterosso

Quiet gem up on the hill in Montarossa. Eclectic and quaint hotel. Beautiful pool. Definitely get a room overlooking the sea! Breakfast was outstanding!

Authenticity & Character
Adorable and relaxing place her amazing views.
Location
Off the beaten path. Nice escape from the crowds.
Staff
Helpful and personally walked us to our rooms.
Cleanliness & Comfort
Our room lovely with a comfortable bed.
Hotel Corallo
Sorrento

Amazing location with amazing views! Hotel was just gorgeous with amazing service.

Authenticity & Character
Eclectic and lovely boutique hotel
Location
Gorgeous sea views and close to great Sorrento restaurants
Staff
Friendly staff that was helpful
Cleanliness & Comfort
Clean rooms with nice terraces.
47 Boutique Hotel
Rome

Cosmopolitan and modern hotel close to everything. Amazing view of ruins outside our room. Beautiful hotel.

Authenticity & Character
Modern and quaint at the same time.
Location
You can walk to the major sites. Tons of restaurants and shopping. .
Staff
So helpful from the rooftop restaurant to the hotel front desk to the bellmen. Everyone greeted us with warmth
Cleanliness & Comfort
Impeccable
Activity Reviews
Venice Gondola Ride
Venice Gondola Ride
Venice

If you go with a group of couples it is best for each couple to get their own boat. The gondola guide was super grumpy and because of the balance of the boat my husband and my friends husband had to squeeze together and they were hot and uncomfortable and it just felt weird with the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
The views were great but my husband was miserable.
Venice walking tour
Venice walking tour
Italy

Absolutely fantastic!! So much knowledge and history. Our guide answered so many of our questions and made it such a fun experience. The tide was up and we had to take our shoes off on st marks square.

Quality of Experience
Our guide was brilliant!
Guides, Drivers and Staff
Knowledge and warmth
Transport
Our guide met us at the hotel and led us on the oat amazing h walking tour.
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 04, 2024

Libby, Molly
thanks very much for your kind words.
I am really glad I could help you having a wonderful time with your husbands and friends.
My team and I will welcome you again, in case you would like to come back and visiting other part of this country.
looking forward to seeing you soon,
ciao valeria

This was such a great find. All the activitie...
Italy | Aug 12 - Aug 16, 2024

C
Courtney B.
Chicago, IL | Reviewed on Aug 26, 2024
This was such a great find. All the activities that were booked were incredible - we kept waiting for one bad meal or one bad experience but each one was truly better than the last! Read more

This was such a great find. All the activities that were booked were incredible - we kept waiting for one bad meal or one bad experience but each one was truly better than the last!

Hotel Review
Palazzo del Capitano – Wellness & Relais - Luxury Borgo Capitano Collection
San Quirico d'Orcia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private transfer to Tuscany via Chianti wine area
Private transfer to Tuscany via Chianti wine area
Italy

This was such an amazing day. Our driver was incredible. We arrived too early for an activity and our driver pivoted and last minute found us a something else to do prior to our planned wine tasting. That was the best day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Oct 22, 2024

Ciao Courtney!
I’m really happy to hear that the trip exceeded your expectations!
It’s rewarding to know that all of us contributed to making this experience in Tuscany so special.
Hope to welcome you back to Italy soon.
Caterina