Japan 2025
Japan
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Jan 18 - Jan 26, 2025
This trip was amazing! I personally like to research/plan my travels but life was hectic beforehand and having someone assist with our travel planning based off our preferences was amazing. The fact it was not much more expensive than doing it ourselves is always a plus. Also, the itinerary layout and portal for KimKim was very straightforward and was always helpful to look at when referring to travel events/timing. I loved how flexible your company is as well, accommodating to our “budget” travel style and self guided events so we could do what we wanted at each location without having to worry about booking timing/tour guides.
We really enjoyed the assistance Sandy provided, she booked domestic travel, checked us in, sent our boarding passes/tickets to us, and provided clear descriptions of where to meet our private transfers at each location! She was even helpful of providing information for where to meet family friends and websites that can help with reserving tables. Sandy was also very responsive the whole trip, helping us get our questions answered as well as being prompt with rescheduling/refunds as our trip changed.
A few points I think Kaelyn mentioned internally, but worth noting here:
-we had to ask Sandy for times of private transfers, reservation #’s, and timing of domestic travel. We didn’t have this info very close to our departure date, and it may have been provided around that time, but I’m sure other people would feel the same of wanting this info a bit beforehand.
-originally, when Sandy booked the Sapporo beer museum tour it said food was included, but the day that we booked it the food was closed all along, not sure how Sandy missed it, but we had to eat lunch somewhere else. Not a huge deal, our local guide Kana was very helpful with this and recommended a great soup curry restaurant that was probably our favorite meal of the trip. Also, Sandy/Kana figured out the refund for the Sapporo beer museum to be applied to our lunch which was great to not have to worry about.
Overall, I would recommend KimKim to most people. This was mine/my wife’s first experience with a travel agency as well, so there were some things that were confusing to us, but overall the trip ran very smoothly and a lot of stress was eliminated because of KimKim’s/Sandy’s assistance! I would definitely consider doing a trip through KimKim again. Thank you!
Hotel Reviews
You could tell it was an older building, but still a great vibe, good rooms, amazing that it had restaurants/breakfast on-site! It was a bit farther away from everything else in Niseko, almost an hour bus ride to the main village which we didn’t know. It would be nice if this place had a free shuttle to the village as the local bus took a while and was honestly expensive (so was the taxi service), which added up over the couple days. The fact that it was ski in/ski out was the highlight, also each room had their own ski locker which was amazing!!
Amazing breakfast, and delicious coffee. We would stay here again.
Activity Review
We thought this was a brewery tour not museum tour. And the food was closed. This may have been our fault for not researching when booking, but was fun to learn the history nonetheless.
