Overall, our experience with our specialist H...
Italy | Apr 16 - Apr 23, 2023

J
Judy W.
Leominster, MA | Reviewed on May 11, 2023

Overall, our experience with our specialist Harris was positive. He was responsive to any questions or changes we had, and the tour guides for all of our activities were knowledgeable, friendly, and entertaining. One notable moment of excellent service was when our limo driver at the train station went above and beyond to help us with an issue with our train tickets.

Hotel Reviews
Hotel Olimpia
Venice

Absolutely loved this hotel. The location was perfect, the front desk staff was friendly and helpful, the room was clean, and the breakfast was fantastic. My teenager even had her own little space, which made her very happy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alfieri9 Boutique Hotel Florence
Florence

This hotel was not a good fit for us. The good parts were that it was clean, quiet, and secure, and the breakfast was good. However, the location was not ideal as there was not much around it, and there was an issue with hot water pressure in the shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Campo de' Fiori
Rome

This hotel was perfect. We stayed in one of the apartments, which was more than we needed, but it gave our 14-year-old her own space. The breakfast was great, with eggs and omelets available. The location was fantastic, with plenty of places to eat nearby and a market right outside the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

The tours were great, but it was too much to have them back-to-back without a break in between. If I were to do it again, I would space them out more.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Really enjoyed this tour, and our guide was fantastic. It was amazing to go into the bottom level of the Colosseum.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

The tour itself was great, but we were not aware that the Vatican could close the church at any time, which happened during our visit. However, we did get to see the Pope, which was a once-in-a-lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Fresh Pasta Making & Tiramisu Cooking Class
Fresh Pasta Making & Tiramisu Cooking Class
Rome

This was a fun and enjoyable experience. The chef was great, the food was delicious, and we had a nice group of people to share the experience with.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on May 18, 2023

Hello Judy,

Thank you very much for taking some time to write a detailed review!

We really appreciate your feedback about this trip and we will try as a team to be better and better every day. I hope that you had a great time in Italy and you enjoyed your trip. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris