Sandy and team were great. Highly recommended.
Japan | Apr 6 - Apr 21, 2025

Nikki
Nikki H.
Australia | Reviewed on Apr 22, 2025

Sandy and team were great. Some teething issues with being able to contact someone on the ground when we arrived due to connection problems and a late hour of night but all worked out and mostly smooth sailing from then on in. Our local guides: Kaiko, Kahori and a special mention to Masaaki san, were amazing. Masaaki was especially great and very understanding on our last full day in Japan when our kids (9 and 11) were tired after clocking over 20,000 steps everyday for two weeks.

We especially loved the local and less touristy recommendations and Masaaki's ability to pivot at short notice due to bad weather. The kids absolutely loved the Toeii Film Studio!!

Hotel Reviews
Park Hotel Kyoto
Kyoto

This was our favourite hotel during the trip. Clean, quiet and well equipped rooms. The breakfast has a decent offering and the staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Osaka
Osaka

Superb location for Osaka sightseeing and shopping. Close to the metro and shopping streets. Hotel is clean and well appointed. Breakfast was the best on our trip. Only criticism is if you stay in a room on the street side rooms are noisy at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sotetsu Fresa Inn Hiroshima
Hiroshima

Hotel is clean and comfortable enough. Breakfast is decent. Location is good for transport. Hotel is very busy though (Special mention to the staff running the breakfast room though, Japanese efficiency 👍).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rose Garden Shinjuku

Hotel is in a good location, close to central transport. Clean and comfortable. Sometimes a bit loud at night from street noise. Beds are comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bamboo Grove and Monkey Park Tour with a Boat Ride
Bamboo Grove and Monkey Park Tour with a Boat Ride
Kyoto

We didn't get to the boat ride or the monkey park due to weather but the alternative was just as good if not better.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo

A really good tour of the city, the personal explanation of the temple and shrine. Authentic Japanese paper making and traditional Nori making. We had a really great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Tokyo

Such a great day, we were lucky that the weather let us see Fuji all morning before the clouds came in. We loved our local Hotou lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 22, 2025
Hi Nikki and family, Thank you for your wonderful feedback! We're thrilled to hear that me and our team were able to provide a mostly smooth experience for you. It’s great to know that your local guides, especially Masaaki, made such a positive impact on your trip, accommodating your family's needs and offering flexible solutions to make the most of your time in Japan. We’re glad the kids enjoyed the Toeii Film Studio and the off-the-beaten-path recommendations! Thanks so much for your... Read more

Hi Nikki and family,

Thank you for your wonderful feedback! We're thrilled to hear that me and our team were able to provide a mostly smooth experience for you. It’s great to know that your local guides, especially Masaaki, made such a positive impact on your trip, accommodating your family's needs and offering flexible solutions to make the most of your time in Japan.

We’re glad the kids enjoyed the Toeii Film Studio and the off-the-beaten-path recommendations! Thanks so much for your feedback about hotels. Your insights are truly valuable to us, and we hope to welcome you back for next adventure in the future.

Best regards
Sandy