Totally Immersed into Morocco
Morocco | Dec 1 - Dec 10, 2023

S
S V.
Aurora, IL | Reviewed on Dec 22, 2023

This was our 2nd trip booked with KimKim. We expected the best experience and we indeed received it. Samir, our driver provided exceptional service taking us safely and showing planned stops as we traveled through the county. We were never rushed from our sightseeing excursions. He cleaned the car daily and smelled good. The car was very comfortable.
Said and Hamza - the travel agent checked often to ensure that things were going well and addressed if any items needed to be. All the local guides were very knowledgeable and pleasant, Learned a lot about history. Overall, it was a fantastic trip and everything went as planned. I highly recommend Kimkim and its local affiliated travel in Morocco.

Thank you for making our trip one of a kind - Hamza, Said, and Samir.

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Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 31, 2024
Dear S, Thank you so much for taking the time to share your wonderful experience with us! It warms our hearts to know that your second trip with KimKim exceeded your expectations. Samir, your driver, sounds like a gem, ensuring your safety and comfort while adding a touch of cleanliness and pleasant fragrance to your journey. It's fantastic to hear that you were able to explore at your own pace without feeling rushed during sightseeing excursions. We're delighted that Said, our dedicated... Read more

Dear S,

Thank you so much for taking the time to share your wonderful experience with us! It warms our hearts to know that your second trip with KimKim exceeded your expectations. Samir, your driver, sounds like a gem, ensuring your safety and comfort while adding a touch of cleanliness and pleasant fragrance to your journey. It's fantastic to hear that you were able to explore at your own pace without feeling rushed during sightseeing excursions.

We're delighted that Said, our dedicated travel agent, was proactive in checking on your well-being and promptly addressing any concerns. Knowing that our local guides contributed to your enriching experience by sharing their knowledge about the history and making the trip enjoyable is truly rewarding.

Your comments and suggestions are highly appreciated as they help us continuously improve our services. We sincerely apologize for any inconveniences you faced during your stay and appreciate your constructive feedback. We will certainly address the issues you've raised.

Your recommendation means the world to us, and we're ecstatic to have been a part of creating those unique memories for you. Here's to more unforgettable adventures together in the future!

Warmly,
Hamza