Most memorable trip
Australia
|
Jul 12 - Jul 25, 2024
My husband and I spent about 18 days in Australia, our first trip to this beautiful land. I feel I was so lucky to find Kimkim online and worked with Vicky who helped me planned everything, hotel, airfare, tours and suggestions of restaurants. From the time I was connected with Vicky to the end of our trip, Vicky was with us every step even though she's not with us physically. At the planning stage, she replied to my inquiries promptly; during the trip, she followed up to ensure our tours/check ins were smoothly. The day we left for Sydney to fly back to LA, she sent a farewell message. Other than being courteous and professional, what Vicky really impressed me is her ability of knowing customer's need by simply asking a few questions. I only told her our preference of activities and gave her the cities we would like to visit, Vicky designed a perfect itinerary within 24 hours. Everything she arranged for us, e.g. the hotels, the flight time btw places, the tour groups, seems to be exactly what we wanted. This is one of the best travel experience we had and I've got to give full credit to Vicky. Without her help, our trip would not be as memorable as it is. Thank you, Vicky!
Hotel Reviews
This is one of the best hotels we've stayed. We have been pampered from the moment we landed at the Hamilton Island, the hotel staff greeted us at the airport and a porter (how amazing) picked up our luggage. We were served Champagne and a cold towel when we arrived in the lobby while the staff gave us a brief introduction of the hotel. Our room is upstairs with breathtaking ocean view. The infinity pool is right below our balcony but very quite. The room is well decorated, roomy, well equipped and clean. Bathroom has a nice modern tub and sizable shower room. Food in the hotel restaurant is surprisingly good, comparable to the fine dining restaurants we've been to. We had the breakfast delivered to our room two days in a row so we could enjoy the beautiful sunrise and serenity in the morning. Staff is very attentive. Shuttle service is very convenient to get around the island. We were in heaven.
Right in the heart of Brisbane downtown, walk to all the nice restaurants, shops, South Bank, and shops. The apartment hotel is well equipped with washer/dryer, laundry detergent and full kitchen. Room is a bit of small but it's adequate.
Nicely located in the heart of CBD.
Activity Reviews
It is pure paradise. The lunch provided in White Haven is very good. Tour guide is knowledgeable. Boat transfers was efficient.
Smooth ride to see the crown jewel of Great Barrier Reef, the heart shaped reef. It's about 1 hr heliride.
A bit underwhelmed. May be because of the winter, the mountain is not as green and waterfalls are ok. I would suggest to go to the Gold Coast instead.
This is the best animal sanctuary among all the sanctuaries we visited in Sydney and Melbourne. Most of the Koala are awake!!!
This is the highlight of our entire trip. Those precious penguins are soooo cute. The coastline of the island is spectacular!
Truly luxury bus tour. The Benz Sprinter has phone charger!
