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Vicky Steinhardt

Hey there! I'm Vicky, and travel is my passion. I consider myself incredibly fortunate to have dedicated my entire career to the travel industry. Melbourne-born, my journey led me to live in the US, Germany, UK, and South Africa. I now live with my family in the Noosa Hinterland, on the Sunshine Coast, and have come back to my roots.
I am more in love with Australia than ever, after nearly a year of traveling this beautiful country with my family.
As a travel professional, my pride lies in crafting personalized and unforgettable journeys for you. Each holiday I design reflects my dedication and attention to detail, treating it as if it were my own. My goal is to weave the perfect tapestry of experiences, ensuring your trip leaves you with amazing memories to last a lifetime.

What places and activities do you specialize in?

"Whether you dream of a self-drive adventure through Australia or New Zealand, a family holiday exploring the country's must-see destinations, or a romantic honeymoon. I'm here to bring your perfect holiday to life. Every itinerary is tailor-made to incorporate all your desires, and I'll be your trusted guide throughout the journey. Count on my local expertise to suggest the best experiences and hidden gems in each area, ensuring your trip is nothing short of extraordinary. "

How did you get involved in travel?

"Driven by an insatiable wanderlust, my journey began with backpacking adventures through South America and Asia, during and after university. The travel bug had firmly taken root, leaving me with a clear calling: to build a career within the industry I loved. And so, I did just that.

My first foray into the world of travel led me to Austria, where I embraced the role of a Ski guide, immersing myself in the thrill of the mountains and the joy of guiding fellow adventurers. Eventually, I found myself in South Africa, working as a Travel agent, where I had the incredible opportunity to curate remarkable journeys for others, just as I had experienced on my own travels. This chapter marked the beginning of my exploration into different facets of the industry.

From there, I ventured into various roles, including contracting and marketing, each step an exciting chapter in my ever-evolving career. These diverse experiences allowed me to understand the industry from multiple angles, sharpening my skills and deepening my love for travel and its boundless possibilities. "

Please share a unique travel experience you will never forget.

"I absolutely can't narrow it down to just one experience!
Galapagos Islands Exploration: A few years ago, I embarked on a trip of a lifetime to the Galapagos Islands. This unique and pristine part of the world enchanted me with its incredible wildlife and untouched beauty, making it an unforgettable adventure.

Hot Air Ballooning over Kenya during the Great migration: Witnessing the great migration from a hot air balloon in Kenya was a truly awe-inspiring experience. Drifting gently over the vast savannah, surrounded by millions of wildebeests and zebras, left me in awe of nature's wonders.

Helicopter Experience: Great Barrier Reef & Whitehaven Beach: My most recent adventure was an incredible helicopter flight over Australia's crown jewels. Soaring above the vibrant Great Barrier Reef, followed by a drop-off at Whitehaven Beach for a picnic and bubbles, offered a bird's-eye view of two breathtaking wonders.

Queenstown, New Zealand - I might have left my heart there ;-) Such a gorgeous spot, and a great base for exploring the surrounding areas. Crystal clear glacier lakes, beautiful landscapes. Nature at its best!"

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries
Honeymoon itineraries

Recent trip reviews for Vicky

Best experience beggining The Year!
Australia | Dec 31 - Jan 12, 2025

Stephanie
Stephanie D.
Flagami, FL | Reviewed on Jan 18, 2025
Everything was on brief! We really enjoyed our trip to Australia and New Zealand! The hotels, tours, communications with contacts, flights was perfect! Vicky was the best Specialist! Always in contact and answering every question! We will be happy to do other trip with kimkim! Read more

Everything was on brief! We really enjoyed our trip to Australia and New Zealand! The hotels, tours, communications with contacts, flights was perfect! Vicky was the best Specialist! Always in contact and answering every question! We will be happy to do other trip with kimkim!

Hotel Review
Fable Auckland
Auckland

The room was without windows and the next door was a storage room, very noisy. The gym was a mini mini gym too…. Not to comfortable / nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
The guide was ooutstandinggg! She knows every single córner!!
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 19, 2025

Thank you so much for your kind words Stephanie! I’m delighted to hear that your trip to Australia and New Zealand was such a success.

It was a true pleasure being part of your journey and ensuring everything ran smoothly. I’m so glad you enjoyed the experience. Wishing you many fond memories to look back on!

Warm regards,
Vicky

Amazing 2 weeks in Australia
Australia | Dec 21 - Jan 4, 2025

Sytske
Sytske S.
Hong Kong SAR China | Reviewed on Jan 18, 2025
Organizing this trip was very easy. Vicky responded quick when we had questions or wanted to adjust the itinerary.
We loved the Great Barrier reef tour and spending New Year's eve in Sydney.
Brisbane has a nice relaxed vibe which we loved, whereas Sydney is energizing and vibrant.
Read more

Organizing this trip was very easy. Vicky responded quick when we had questions or wanted to adjust the itinerary.
We loved the Great Barrier reef tour and spending New Year's eve in Sydney.
Brisbane has a nice relaxed vibe which we loved, whereas Sydney is energizing and vibrant.

Hotel Reviews
Adina Apartment Hotel Brisbane
Brisbane

Lovely hotel, perfect for family with a nice view. Close to South bank. The room has a cozy feel and a nice, playful layout.

Authenticity & Character
Loads of character and cozy rooms
Location
Close to Southbank
Staff
Very friendly and helpful
Cleanliness & Comfort
Room was cleaned daily
Alamanda at Palm Cove by Lancemore
Palm Cove

Big rooms, suitable for family, be aware that there are only stairs going to higher level. You need to carry your own suitcases up. Reception seems not to be always attended. Rooms spacious, but not very cozy.

Authenticity & Character
Rooms are not very cozy. It's like getting an apartment and then it's up to you (reception unattended)
Location
Close to the beach
Staff
Handing over keys but that's it
Cleanliness & Comfort
No daily cleaning or making beds
Activity Reviews
Lone Pine Koala Sanctuary and Brisbane River Cruise
Lone Pine Koala Sanctuary and Brisbane River Cruise
Brisbane

Lovely place to go and see koala's and feed kangaroos.

Quality of Experience
Guides, Drivers and Staff
The guide on the boat had lots of stories
Transport
We went by boat
 Dolphin Feeding Day Cruise to Tangalooma Island Resort on Moreton Island
Dolphin Feeding Day Cruise to Tangalooma Island Resort on Moreton Island
Brisbane

This trip didn't meet our expectations. The snorkeling around the wrecks was nice. But there is not sufficient time on the island to do other activities (like atv, sand tobogganing etc). And then there was no dolphin feeding at all, while that's in the title of this cruise.

Sunlover Reef Cruises Cairns Great Barrier Reef Experience  (departs Cairns)
Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)
Australia

Wow! Definitely worth doing this cruise. Clear waters, loads of activities, also for people who don't want to go snorkeling. Food was okay. We just loved it!! Highlight of our trip!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Classic Kuranda
Classic Kuranda
Palm Cove

We loved the sky way!!! Very impressive! Wish we had taken the sky way both ways!! Train is fun, but less view.

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

We were a bit disappointed only seeing 1 crocodile on the Daintree river cruise and we expected to see more about the indigenous people in Cape Tribulation. Be aware this trip involves a lot of traveling by van. We loved the place where we had lunch, very good food and lovely place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Impressive to see the nature reserve and especially if you go on a trail to Wentworth waterfall.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 18, 2025

Thank you so much for your feedback Systske.
I am glad your family had a great time and I appreciate your feedback, especially on your Alamanda stay and the tangalooma day trip.
Thanks again and All the Best
Vicky

13 Day Australia Tour
Australia | Dec 29 - Jan 10, 2025

SHRIHARI
SHRIHARI K.
Hong Kong SAR China | Reviewed on Jan 12, 2025
We had an amazing 13 day tour of Sydney, Port Douglas and Melbourne during Dec 24-Jan 25 arranged via Kim Kim Tours. Special thanks to Ms Vicky who made sure all travel arrangements were made to our satisfaction. Hotel accommodations were perfect. Vicky was also very responsive during out travel days and was easily accessible to us via WhatsApp to answer last minute questions and reservations for tourist activities. I would highly recommend Kim Kim and especially Ms. Vicky if you happen... Read more

We had an amazing 13 day tour of Sydney, Port Douglas and Melbourne during Dec 24-Jan 25 arranged via Kim Kim Tours. Special thanks to Ms Vicky who made sure all travel arrangements were made to our satisfaction. Hotel accommodations were perfect. Vicky was also very responsive during out travel days and was easily accessible to us via WhatsApp to answer last minute questions and reservations for tourist activities.

I would highly recommend Kim Kim and especially Ms. Vicky if you happen to be planning a tour to Australia.

Hotel Reviews
Port Douglas Peninsula Boutique Hotel
Port Douglas

Excellent hotel with super easy access to the beach and shopping/ restaurant .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Voco Melbourne Central, IHG Hotel
Melbourne
Authenticity & Character
Location
City center location made it easy to walk anywhere within central district
Staff
Cleanliness & Comfort
Vibe Hotel Darling Harbour
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas
Quality of Experience
Guides, Drivers and Staff
Transport
Kuranda Scenic Railway and Skyrail Rainforest Cableway with Down Under tours
Kuranda Scenic Railway and Skyrail Rainforest Cableway with Down Under tours
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
The AC in the bus provided for our tour group was not functioning which made half of the day very stressful fighting the heat and humidity. The transport company should really pay attention to the conditions of their vehicles.
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
 Great Ocean Road Small Group Eco tour
Great Ocean Road Small Group Eco tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
The quality of buses can be improved . This is a +13 hour trip. The buses used are very small for a 24 people group. In summer days, AC in the buses is not able to cope up. See review of Philip island for more details
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 12, 2025

Thank you so much Shri and Shilpa.
It was such a pleasure planning your trip and I am so pleased you had such a great time.
Thank your for your lovely feedback.
All the best
Vicky

Forever Customer!!!
Australia | Dec 15 - Jan 3, 2025

Roanne
Roanne A.
Los Angeles, CA | Reviewed on Jan 08, 2025
I can’t recommend KimKim enough! From the very start, they made the entire planning process so easy. I had no idea where to start or what to do for my family, but their team put together an amazing itinerary that fit our needs perfectly. Looking back, I wouldn’t change a thing—it was exactly the trip we wanted without even knowing it. Every hotel was booked correctly without a single issue, our tours were the right balance of fun and relaxation, and traveling between destinations was a... Read more

I can’t recommend KimKim enough! From the very start, they made the entire planning process so easy. I had no idea where to start or what to do for my family, but their team put together an amazing itinerary that fit our needs perfectly. Looking back, I wouldn’t change a thing—it was exactly the trip we wanted without even knowing it.

Every hotel was booked correctly without a single issue, our tours were the right balance of fun and relaxation, and traveling between destinations was a breeze. It was so nice to just enjoy the experience without stressing over logistics.

I’m so glad we used KimKim, and I’ll absolutely book with them again for future trips. If you're looking for a stress-free way to plan an unforgettable vacation, this is the way to go!

Major props to our coordinator, Vicky, who was incredibly responsive and made my family and me feel well taken care of.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 08, 2025

Hi Roanne,

Thank you so much for your kind words! It was an absolute pleasure helping you plan this trip for your family. I’m so happy to hear that the itinerary was exactly what you needed and that everything went smoothly, from the hotels to the tours and transfers.

I loved working with you to create a vacation that balanced fun and relaxation, and I’m thrilled that it turned out to be just what you were hoping for

Thank you again for trusting me with your trip and for sharing your amazing feedback! 😊

Fantastic Experience thanks to kimkim
Australia | Nov 9 - Nov 23, 2024

Pam
Pam R.
Los Angeles, CA | Reviewed on Jan 06, 2025
Everything about our experience with kimkim was absolutely amazing. Our specialist Vicky was very responsive and chock-full of great ideas and recommendations for our diverse travel group, and because she knew the area so well, was able to make perfect suggestions for us. We were a little indecisive at first and she was extremely accommodating and always fast to respond and give alternatives. The trip we found ourselves on was truly a dream, each day we kept saying "this is the best day",... Read more

Everything about our experience with kimkim was absolutely amazing. Our specialist Vicky was very responsive and chock-full of great ideas and recommendations for our diverse travel group, and because she knew the area so well, was able to make perfect suggestions for us. We were a little indecisive at first and she was extremely accommodating and always fast to respond and give alternatives. The trip we found ourselves on was truly a dream, each day we kept saying "this is the best day", and having had all of the reservations made for us allowed us to simply enjoy each other's company and take it all that Australia and New Zealand had to offer! Which is a LOT!!! We have already recommended kimkim to friends and will definitely use the service again. Thank you for making an intergenerational trip extremely memorable.

Hotel Reviews
The Star Grand Hotel and Residences Sydney
Pyrmont, Sydney

Impressive, perfect location and excellent customer service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Roomy, modern fantastic views in a great location!

Authenticity & Character
Location
Walkable to many attractions, great view of the sky tower!
Staff
We had an issue with our dryer and the person on duty helped us out immediately.
Cleanliness & Comfort
The rooms were very large with nice closets and large bathrooms.
The Glebe Apartments
Queenstown

Absolutely loved this hotel, the kitchen was very well appointed, living area was delightful, nice balcony overlooking a central garden courtyard that was so beautiful and peaceful. We were told there would be construction and to potentially expect noise, but we didn't experience any inconvenience the entire trip, in fact it was one of the most tranquil places we stayed. The rooms were large, nice closet space, heated floors in the bathroom! It was decorated so nicely that it literally felt like a home away from home!

Authenticity & Character
Charming courtyard and warm and welcoming decor
Location
Very walkable to the city center with shopping and restaurants as well as to the ski lift.
Staff
Cleanliness & Comfort
Lounging in the living room felt just like being at home!
Vision Cairns Holiday Apartments
Cairns

Odd smell upon arrival, didn't feel particularly clean, beds were TINY and there was little to NO decor at all. Only positive experience here was the person at reception - she was very kind. Also - it was nice to have a washer and a dryer.

Authenticity & Character
Extremely outdated and almost zero decor
Location
Very walkable
Staff
Front desk staff was very kind
Cleanliness & Comfort
Strange odor, living room felt unclean, beds were tiny, closet was tiny, bathroom needs racks for towels
Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

We felt very well taken care of and safe during the entire activity, and enjoyed every minute of it, especially the sense of accomplishment at the end!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 06, 2025

Thank you so much for sharing your wonderful experience Pam! It was truly a pleasure working with you to create a trip that everyone could enjoy. I’m so glad to hear that the journey felt like a dream and that each day brought new highlights—Australia and New Zealand really are spectacular destinations!

Your kind words about my recommendations and responsiveness mean the world to me. Helping you navigate the planning process and making sure the trip suited everyone in your group was my goal, and I’m thrilled it all came together so beautifully.

Thanks again
Vicky

We had a great experience working with Kimkim...
Australia | Dec 22 - Jan 4, 2025

U
Udaya R.
San Jose, CA | Reviewed on Jan 06, 2025
We had a great experience working with Kimkim and our guide Vicky. She was very helpful in providing us prompt responses and suggestions when we asked questions and helped plan our trip to our needs and specifications. Highly recommend them for custom trip planning and saving time researching new areas. Vicky was very knowledgeable and provided guidance based on her own experience as well as reading about or calling places. Read more

We had a great experience working with Kimkim and our guide Vicky. She was very helpful in providing us prompt responses and suggestions when we asked questions and helped plan our trip to our needs and specifications. Highly recommend them for custom trip planning and saving time researching new areas. Vicky was very knowledgeable and provided guidance based on her own experience as well as reading about or calling places.

Hotel Reviews
Mantra on Little Bourke

The room we stayed was a 2 BR which was not needed for our family as our little ones are comfortable to co sleep so we only mainly used one of them. The hotel was very conveniently located near China town and had great choices for food and shopping at walking distance. The parking was very tight so mid size cars would need caution to park in and out. We did not use the free breakfast option since there were a lot of new places we wanted to try, the spread seemed like a standard continental breakfast.

Authenticity & Character
Location
Close to restaurants and shopping
Staff
Cleanliness & Comfort
Reef View Hotel
Whitsunday Islands, Queensland

Nice hotel with beach access and views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apollo Bay Motel and Apartments, BW Signature Collection
Apollo Bay

We only stayed for a few hours overnight and didn't spend enough time. The apt/hotel seemed reasonably well equipped with everything like a kitchenette and separate living space and bedrooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Barrier Reef Full Day Adventure
Great Barrier Reef Full Day Adventure
Hamilton Island

The guided snorkeling we did was very good and the guides were great. Wish there was more time on the pontoon for activities.

Private Heli -  Discover the Whitsundays Heart Reef & Whitehaven Beach Stopover
Private Heli - Discover the Whitsundays Heart Reef & Whitehaven Beach Stopover
Hamilton Island

Expensive but great experience flying over the GBR. It would be nice to have an hour at least on Whitehaven Beach since 30 minutes seemed too short

 Puffing Billy & Healesville Sanctuary & Chocolaterie
Puffing Billy & Healesville Sanctuary & Chocolaterie
Melbourne

The train experience was good. There was some confusion about the starting time of our tour but it was sorted out and we went on the right one. There was no space for our baby's stroller which was a surprise and they hadn't mentioned beforehand that it wasn't allowed. We managed with putting it in front near drivers seat. There wasn't enough time at the Healesville Sanctuary to see the full park. This trip would be better if the guides suggested to have lunch before Healesville or if it was provided like a box lunch. The lines at the lunch places were long and there was no time for both lunch and seeing the places. The chocolaterie could've been lesser time. The driver didn't explain much in the drive and there were several wildlife on the drive which would've been nice to have some explanation for new tourists

Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

This was a great tour but the weather was too foggy to see much of the place. The driver James had forgotten the car seat but was kind to make quick arrangements for it. He described the area well and gave input on general places to visit as well. James knew the area well and took us to good restaurants and stop points that were not crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 06, 2025
Hi Udaya
Thank you so much for your kind words about your experience with Kimkim and me! It was a pleasure assisting you in planning your trip and tailoring it to your needs. I’m thrilled to hear that you found the process seamless and appreciated the recommendations I provided.
Your detailed insights about the accommodations, activities, and tours are incredibly valuable. It’s great to hear that you enjoyed many aspects of your trip, from the guided snorkeling at the Great Barrier Reef to...
Read more

Hi Udaya
Thank you so much for your kind words about your experience with Kimkim and me! It was a pleasure assisting you in planning your trip and tailoring it to your needs. I’m thrilled to hear that you found the process seamless and appreciated the recommendations I provided.
Your detailed insights about the accommodations, activities, and tours are incredibly valuable. It’s great to hear that you enjoyed many aspects of your trip, from the guided snorkeling at the Great Barrier Reef to the views at the Reef View Hotel and the unique experience of Puffing Billy. I’m sorry to hear about some of the challenges you encountered, like timing at Healesville Sanctuary and stroller arrangements—it’s helpful feedback that I’ll keep in mind for future plans.
Thank you again for trusting me with your travel plans, and all the best for 2025
Warm regards,
Vicky

Vicky is the best!
Australia | Dec 21 - Jan 2, 2025

Dan
Dan H.
Newark, NJ | Reviewed on Jan 05, 2025
Our guides in Melbourne were excellent - Walter with Around and About, Josh with Oceania Tours Melbourne & especially Shelley Cohney, who did the Jewish Melbourne tour. Let me also add that Vicky didn't have an existing vendor for a Jewish Melbourne tour, but she happened to stumble upon the most knowledgable tour guide about Jewish life and history in Australia. On two occasions we asked Vicky to swap out or cancel scheduled tours on just over 24 hour notice and she managed to get us full... Read more

Our guides in Melbourne were excellent - Walter with Around and About, Josh with Oceania Tours Melbourne & especially Shelley Cohney, who did the Jewish Melbourne tour. Let me also add that Vicky didn't have an existing vendor for a Jewish Melbourne tour, but she happened to stumble upon the most knowledgable tour guide about Jewish life and history in Australia. On two occasions we asked Vicky to swap out or cancel scheduled tours on just over 24 hour notice and she managed to get us full refunds, which we really appreciated. The only negative thing I can say is that I wish Vicky had given us more of a heads up about what the Edge experience at the Melbourne Skydeck was, as had we known, we would have told her NOT to book that for us. Without Vicky, our trip would't have been anywhere near as amazing as it ended up being, and I would HIGHLY recommend her to anyone booking a trip to Australia!

Hotel Reviews
Rydges Melbourne Hotel
Melbourne

Hotel was great. Having the living room area was a nice plus. My only complaint was that there was no way to attach a Fire TV stick to the TV in the bedroom as there was no way to access the back of the TV given the way the TV was mounted to the wall. The kids really liked the pool and pickleball court.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I saw a mouse in the lobby (and discretely pointed it out the to the staff).
Pullman Cairns International
Cairns

The kids really liked the pool. We loved that breakfast was included, and it was excellent (the kids really liked the juicer). Balconies in the rooms were a plus.

Authenticity & Character
Location
Very close to all of our activities.
Staff
Cleanliness & Comfort
Novotel Darling Harbour

Lobby was great - kids loved the foosball table. Pool was also great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Ocean Road and 12 Apostles Bus Tour, Plus Otway Zipline Experience
Great Ocean Road and 12 Apostles Bus Tour, Plus Otway Zipline Experience
Melbourne

We were lucky to be the only ones on the tour that day. I know it wasn't set up as a private tour, but that was an added bonus.

Quality of Experience
Guides, Drivers and Staff
Walter was great!
Transport
He had wifi on his vehicle, which was awesome.
Phillip Island & Moonlit Sanctuary
Phillip Island & Moonlit Sanctuary
Australia

The kids loved Moonlit Sanctuary - especially the opportunity to feed the kangaroos and wallabies. I note that our tour guide was nice enough to give a cup of kangaroo/wallaby food to the two families on the trip that had kids (including ours), which was a nice touch (it seems as though whatever membership his tour company has for the sanctuary includes 2 cups of food per visit). Our tour guide Josh, was great.

Quality of Experience
Everything was great!
Guides, Drivers and Staff
Josh did a great job.
Transport
Jewish Melbourne
Jewish Melbourne
Melbourne

I have to give very high marks both to Vicky for not only arranging this tour in the first place (she told me she hadn't previously booked a Jewish Melbourne tour and didn't have a go to vendor, and she managed to find the most knowledgeable possible guide with respect to Jewish Melbourne and Australian Jewish history in general) and to our tour guide Shelley Cohney, who was absolutely fantastic.

Quality of Experience
Guides, Drivers and Staff
Shelley seemingly knows everyone in the Melbourne Jewish Community and tailored the experience to our needs and preferences. She even kept the tour going for an extra hour to ensure we had time for everything she thought we should see.
Transport
Her car was great - no complaints.
Cape Tribulation & Daintree Wilderness - FULL DAY TOUR
Cape Tribulation & Daintree Wilderness - FULL DAY TOUR
Australia

The kids loved the Port Douglas Wildlife Habitat.

Quality of Experience
The kids loved getting to interact with the Australian animals!
Guides, Drivers and Staff
Our guide/driver was very knowledgeable and passionate about the rainforest and its conservation.
Transport
Vehicle was clean and comfortable.
Sunlover Reef Cruises Cairns Great Barrier Reef Experience  (departs Cairns)
Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)
Australia

Great experience, although similar to what I was expecting given that I had visited the great barrier reef 20 years ago.

Quality of Experience
All the reef stuff was great, but the food could have been better.
Food
Food could have been better, would like to see a few more options, although I realize they have limited space and it is hard to get thing out there.
Guides, Drivers and Staff
Transport
The third floor of the boat was very hot.
Kuranda Scenic Railway and Skyrail Rainforest Cableway with Down Under tours
Kuranda Scenic Railway and Skyrail Rainforest Cableway with Down Under tours
Australia

We definitely preferred the skyrail to the train.

Quality of Experience
Guides, Drivers and Staff
Transport
I didn't love the railroad but the rest of the transportation was great.
Cairns Lagoon
Cairns Lagoon
Cairns

It was fun to see this great public space, and a good thing to do on Christmas, since so many things were closed.

Quality of Experience
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

This was the kids favorite activity of the entire trip and it was one of the main reasons for the timing of the trip - I did the Bridgeclimb in 2004 and so I wanted to wait until my son was old enough and tall enough to go back and do it with my kids.

Quality of Experience
It is an amzaing unique activity that you can't do anywhere else in the world!
Guides, Drivers and Staff
All of the staff was great!
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 09, 2025
Thank you so much for your thoughtful feedback Dan. I am so pleased you had such a fantastic time in Melbourne and enjoyed the tours with Walter, Josh, and Shelley. I’m so glad Shelley’s expertise brought Jewish Melbourne to life for you.
I also appreciate your kind words about my efforts to accommodate those last-minute changes. Flexibility is key when it comes to making sure your trip is as perfect as possible, and I’m so pleased everything worked out smoothly and our partners could assist...
Read more

Thank you so much for your thoughtful feedback Dan. I am so pleased you had such a fantastic time in Melbourne and enjoyed the tours with Walter, Josh, and Shelley. I’m so glad Shelley’s expertise brought Jewish Melbourne to life for you.
I also appreciate your kind words about my efforts to accommodate those last-minute changes. Flexibility is key when it comes to making sure your trip is as perfect as possible, and I’m so pleased everything worked out smoothly and our partners could assist in this instance

As for the Edge experience at Melbourne Skydeck, I sincerely apologize for not giving you a clearer heads-up about what to expect. I’ll make sure to provide more detailed information going forward.

It was truly a pleasure helping you plan your trip, and I’m so grateful for your recommendation. If you ever decide to visit Australia again (or explore New Zealand!), I’d be thrilled to assist you.

Warm regards,
Vicky 🌏✨

Amazing anniversary trip in Hamilton Island and Brisbane
Australia | Nov 18 - Nov 23, 2024

S
Stephane C.
Canada | Reviewed on Dec 02, 2024
We originally contacted kimkim to help with a 5-day trip we wanted to take in Australia after a cruise returning to Sydney. Our specialist Vicky was amazing throughout: she offered multiple itineraries as we defined together what we were looking for, and we ended up following her advice to go to Hamilton Island and we are so glad we did! It was every bit the paradise Vicky described it to be - from the amazing views to the superlative Beach Club accommodations and the laid-back atmosphere at... Read more

We originally contacted kimkim to help with a 5-day trip we wanted to take in Australia after a cruise returning to Sydney. Our specialist Vicky was amazing throughout: she offered multiple itineraries as we defined together what we were looking for, and we ended up following her advice to go to Hamilton Island and we are so glad we did! It was every bit the paradise Vicky described it to be - from the amazing views to the superlative Beach Club accommodations and the laid-back atmosphere at the vacation island. We finished with 1.5 days in Brisbane where Vicky had great recommendations and a fun river cruise planned for us. Every part of the trip was planned out meticulously and went without a hitch, from transfers to airfare and hotel bookings. Communication was alway easy and quick. We're so glad we found kimkim and Vicky for our trip and would recommend working with them without hesitation. Thanks!

Hotel Reviews
Hamilton Island Beach Club
Hamilton Island
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Brisbane
Brisbane
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Explore Hill Inlet - Half Day
Explore Hill Inlet - Half Day
Hamilton Island
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 02, 2024
Hi Stephane, Thank you so much for your kind words! I’m so pleased to hear that your trip to Hamilton Island and Brisbane was everything you hoped for and more. It was a pleasure working with you to create the perfect itinerary, and I’m so glad you enjoyed the laid-back atmosphere and stunning views at the Beach Club. I love it there, too! It’s wonderful to know that everything went smoothly from start to finish, and I’m happy the river cruise was a highlight of your time in Brisbane. I... Read more

Hi Stephane,

Thank you so much for your kind words! I’m so pleased to hear that your trip to Hamilton Island and Brisbane was everything you hoped for and more. It was a pleasure working with you to create the perfect itinerary, and I’m so glad you enjoyed the laid-back atmosphere and stunning views at the Beach Club. I love it there, too!

It’s wonderful to know that everything went smoothly from start to finish, and I’m happy the river cruise was a highlight of your time in Brisbane. I truly appreciate your trust in me to plan your trip, and I’m delighted to hear that you’d recommend working with Kimkim.

I hope you have many more amazing adventures ahead!

Warm regards,
Vicky

We had a fabulous experience
Australia | Nov 22 - Nov 30, 2024

Waleska
Waleska C.
Newark, NJ | Reviewed on Dec 02, 2024
We had a fabulous experience. All the guides were very helpful and attentive. Read more

We had a fabulous experience. All the guides were very helpful and attentive.

Hotel Reviews
The Reef House Boutique Hotel & Spa
Palm Cove

Beautiful location. The room was comfortable. No beach view but a very well kept.

Authenticity & Character
Location
Walking around was easy
Staff
Cleanliness & Comfort
Longitude 131˚
Yulara

This is a very well kept property. Only 16 private tents. Treatment was of a six star hotel. Every single person called us by our names. Beautiful location and the experiences were unique.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Seasons Sydney
Sydney

Beautiful hotel and location was great. We didn’t get a room with a view and that was a disappointment because we were told the hotel had great views. We were looking at a back road and building. Service was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Seastar Full Day Great Barrier Reef Snorkel & Dive tour
Seastar Full Day Great Barrier Reef Snorkel & Dive tour
Australia

Great staff and activities were very pleasant

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vlasoff Sand Cay Helicopter Tour  (departing Cairns)
Vlasoff Sand Cay Helicopter Tour (departing Cairns)
Australia

An unforgettable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Signature Experience  - Day 2 (Longitude 131)
Signature Experience - Day 2 (Longitude 131)
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

Long hike but worth it!

Quality of Experience
Guides, Drivers and Staff
Rebecca was amazing!
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Signature Experiences on Day 1 (Longitude 131)
Signature Experiences on Day 1 (Longitude 131)
Uluru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 02, 2024
Thank you so much, Waleska, for sharing your detailed feedback, photos and lovely review! I’m thrilled you had such a fabulous experience—it sounds like an unforgettable trip. I’m so glad you enjoyed the unique charm of Longitude 131˚, the convenience and comfort of The Reef House, and the prime location of the Four Seasons Sydney (though I’m sorry the view didn’t quite meet expectations). Your activity highlights, from the Seastar Great Barrier Reef tour to the breathtaking Vlasoff Sand Cay... Read more

Thank you so much, Waleska, for sharing your detailed feedback, photos and lovely review! I’m thrilled you had such a fabulous experience—it sounds like an unforgettable trip.

I’m so glad you enjoyed the unique charm of Longitude 131˚, the convenience and comfort of The Reef House, and the prime location of the Four Seasons Sydney (though I’m sorry the view didn’t quite meet expectations). Your activity highlights, from the Seastar Great Barrier Reef tour to the breathtaking Vlasoff Sand Cay Helicopter Tour and the immersive experiences at Longitude 131˚, are amazing to read about. I’m delighted Rebecca made such an impression on the Blue Mountains tour—it’s always wonderful when guides go above and beyond.

Thank you again for sharing your experience—it was a pleasure helping you plan this journey.

Warm regards,
Vicky

Our trip to Australia was a once in a lifetim...
Australia | Oct 10 - Nov 2, 2024

A
Anthony D.
Burlingame, CA | Reviewed on Nov 14, 2024
Our trip to Australia was a once in a lifetime experience. Vicky, from KimKim, did a spectacular job in every aspect. The hotels were both conveniently located and well above average. The guide in Sydney, Andrew, was a former teacher and singer at the Opera House and was a font of information and a pleasure to be with. The guide in Melbourne, John, took us on a walking tour and it was also very well orchestrated. He also was flexible as we had to change the date. Vicky was extremely... Read more

Our trip to Australia was a once in a lifetime experience. Vicky, from KimKim, did a spectacular job in every aspect. The hotels were both conveniently located and well above average. The guide in Sydney, Andrew, was a former teacher and singer at the Opera House and was a font of information and a pleasure to be with. The guide in Melbourne, John, took us on a walking tour and it was also very well orchestrated. He also was flexible as we had to change the date. Vicky was extremely helpful in resolving some rental car issues. She got back to me on a daily basis assuring me that it would get sorted. I would highly recommend both KimKim and Vicky for travel plans

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 15, 2024

Thank you so much, Anthony and Janice! I’m thrilled to hear that your trip to Australia was everything you hoped it would be. It was truly a pleasure working with you to bring all the pieces together. I’m glad to know you enjoyed the hotel selections and that both Andrew in Sydney and John in Melbourne added such depth and flexibility to your experience. I appreciate your kind words
Take care and All the Best
Vicky