Beautiful Morocco !!!
Morocco | Oct 12 - Oct 25, 2023

L
Lois C.
Bethlehem, PA | Reviewed on Oct 30, 2023

Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean vehicle , that smelled so wonderful I even asked to bring some of the freshener home with me, and the vehicle temperature was kept at our comfort level. He was always willing to stop for photos at our request if he didn't already have a stop planned for scenic views. He made sure the rest stops used were very clean and perfectly timed. When we were not together, he responded immediately to any and all communications from us. I cannot say enough about how much he added to our overall experience. He was a complete JOY !!!

Cheryfe, our guide in Fes who led us through the medina, town and tile tour was also wonderful and a complete joy. He made sure we were treated properly when making purchases and provided so much information about the town. He had us try items from the market as we toured through and also made sure we were supplied with fresh water so as to not dehydrate.

It would be nice to have a written script for the highlights of the tour as there was a LOT of information and with so many people in the streets and all the activity around us, it was difficult to always hear (NOT the fault of any of the guides) and even harder to retain since we were on information overload throughout our trip. Having a written manuscript would be true for all of the guides as the situation was very similar in each location.

Hotel Reviews
The View Hotel
Rabat

Spectacular !!!! We didn't have much time in Rabat so it's hard to comment on the location of the hotel or really any other aspect of it. It was basically a sleeping spot for the evening.

Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Perfectly located in the heart of an absolutely lovely city !!!!! The view from our room was amazing !!

Authenticity & Character
Location
Staff
There were some things lost in translation with some of the staff but it certainly did not impact our stay in a negative way. We were able to figure it out on our own or message Samir (who always came through for us).
Cleanliness & Comfort
Riad Ghita
Fes

Once again the location was perfect !! Our group of 4 was split up into two different locations which was not ideal, but again, did not impact our trip in a negative manner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Our best bed and shower was found in the middle of the Sahara Desert !!!!! Unbelieveable !!!! The staff was extremely helpful and attentive and our every need was met. The camel ride into the camp was wonderful and our guide (I believe Hassan ?) was wonderful !!!! he had an incredibe sense of humor and so much love and kindness for the camels. He was quick to put us all at ease, guide us into the camp, and took the most amazing photos for us to bring home and share with our friends and family. Our jeep guide the following morning, Ali, was again, full of information and provided us with a lovely tour of the desert. We opted for an ATV ride after lunch at Riad in town (I wish i remembered the name of the business we rented from) and our guide Jamel was FAULOUS !!!!!!! He took us on the ride of a lifetime !!!! I cried tears of joy riding into the dunes and then he put us each individually on the back of his ATV and showed us a trick or two that i'm sure none of us will ever forget !!! I hope he doesn't lose his hearing from us screaming in his ears. It was absolutely WONDERFUL !!!!

Authenticity & Character
Location
Staff
The service was absolutely over the top !!!
Cleanliness & Comfort
Best bed and shower during our entire stay !
Auberge Chez Pierre
Boumalne Dades

The staff and the views were spectacular !!!!! The meal "looked" incredible. I was unable to eat due to food poisoning from a previous meal but the staff made sure I was provided with appropriate food and tea delivered to our room.

Authenticity & Character
Location
We awoke to an incredible double rainbow!! My friends and family who saw my photo thought it was not real. It was just spectacular !!!
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

Simply over the top !!! My husband and I "papmered" ourselves with a spa package. The breakfast each morning was incredible, the staff incredible, the smell (inside the Riad) was incredible. We wanted for nothing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

The location was spectacular. The private beach and M Club were a wonderful perk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was not dirty but i do think in need of some TLC, especially in the bathroom. NOT a complaint, simply stating because you asked.
Activity Reviews
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco

Our only complaint is that we didn't have another couple days to spend here. What a beautiful city !!!!!

Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Beautiful city !!!!! So many kitties !!!! I wish i had known to bring a bag of food to supply some of those poor babies with nourishment.

Guides, Drivers and Staff
Abdul was fun !!! He was quick to lead us to all the key spots for photos and had us laughing throughout our tour.
Transport
Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes

Cheryfe was wonderful !!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga

Ali was a wonderful guide (and drummer).

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

My only suggestion for improvement was already stated in my original overall review of the trip and carries through for each of the excursions...having a written manuscript with basic information for each of the excursions would have been extremely helpful. It would provide reading during the sometimes long drives and give us a basic understanding so when the guides spoke we'd be able to better follow along since we'd already have read some of the basic information.

Quality of Experience
Guides, Drivers and Staff
Transport
Samir is the man !!!!!!!!!!! We all just loved him !!!!!!
Casablanca Airport to Rabat via Casablanca City
Casablanca Airport to Rabat via Casablanca City
Morocco
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

What a surprise (at least to me) to find ancient ruins in Morocco. Who knew ? Not me !!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Morocco

we spent a LOT of $$ here. Need i say more?

Quality of Experience
Guides, Drivers and Staff
Transport
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

Outstanding experience !!!!!!! A MUST do !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Merzouga

This did not happen ???? Perhaps because we opted for time in the pool and the ATV adventure. I gave a 5 star rating based upon the ATV adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Morocco
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
Morocco
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

We LOVED Marrakesh !!!!!!! What an incredibly vibrant city !!!!!!

Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Morocco
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lois, Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words. Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure... Read more

Hi Lois,

Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words.

Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure your comfort and convenience during the trip, from refreshing water to maintaining a clean and pleasant environment in the vehicle. His ability to sense when it was time for breaks and scenic stops is a testament to his exceptional awareness and dedication to creating a memorable experience for you.

Cheryfe's efforts as your guide in Fes also appear to have left a positive impression. It's clear that he was not only informative but also attentive to your needs, ensuring your shopping experiences were enjoyable and providing valuable insights about the town. His consideration in offering water and local market treats adds an extra layer of thoughtfulness to your tour.

We appreciate your suggestion regarding a written script for tour highlights. Your feedback is invaluable, and we will certainly consider this to enhance the experience for future travelers. We understand that information overload can be overwhelming in bustling environments, and we strive to provide the best solutions for our guests.

Once again, thank you for choosing us for your journey, and we're overjoyed that Samir and Cheryfe were able to contribute to your overall enjoyment. Your feedback serves as a great source of motivation for us, and we look forward to serving you again in the future.

Wishing you many more delightful travels ahead!

Warm regards,
Abdel