This was our first time using a travel agency...
Spain
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Jul 1 - Jul 16, 2024
This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and planned enough for us to do, without over-scheduling us. There were a few minor glitches (to be expected on such a long and complex travel), but she built in enough time that none of them became critical and all were easily handled. When a couple of drivers didn't show up, she processed refunds for us without even being asked. She or colleagues were very easy to communicate with. This was a memorable trip and we would recommend KimKim and specifically Beatriz very highly!!
Hotel Reviews
Easy walk to old town sights; nice rooftop pool and restaurant/bar. Rooms clean and roomy and a great breakfast. Recommended.
Good location, nice breakfast, friendly staff.
Best hotel we stayed at in terms of location, staff, etc.
Convenient location, great staff. Large room. No complaints.
Very roomy. Convenient and great staff. The room was comfortable, but there is nothing fancy or historic about the hotel and the breakfast was mediocre. But on location and staff, it was great.
Activity Reviews
Jorge was a great guide. He really knew the history, was a great communicator and created a very unique experience for us traveling outside of the city center, which is what we wanted to do. He was friendly and fun and very open. He was a good listener and tailored things to what we enjoyed. The pace was great and he was a good driver. He arranged for a special visit to an olive oil maker and a historic site during the Spanish Civil War.
We took a long walking tour with Mari. She was really excellent. She used a microphone and earbuds for us so communicating in crowded areas was easy. She paced things well and was a great communicator. We really enjoyed what was a very long walk that included a trip on the metro, so it made it easier for us to travel on our own afterwards.
The dancers were really excellent. The tour included a tapas dinner afterwards which was mediocre and tourist-oriented. Everything was fried and heavy.
The guide was great and the kayaking was fun, but the "hike" beforehand was really just a walk along a very traveled paved pathway. The area we visited was a busy tourist beach - not that appealing in the end, but not really the guide's fault. We just learned that it is not the type of experience we really enjoy that much
Hi Luke! Thank you so much for your kind words and detailed feedback about your trip to Spain & Portugal! I'm so happy to have been a small part of this trip and really glad you enjoyed your family time around both countries :). It's been truly a pleasure helping you with this adventure. Best regards, Bea.