Excellent Australia Trip to Melbourne, Great Barrier Reef, & Sydney
Australia | Jan 15 - Jan 26, 2025

Ralph
Ralph G.
Manhattan Beach, CA | Reviewed on Jan 30, 2025

We thoroughly enjoyed our trip to Australia. Kim-Kim's local travel agent, Vicky Steinhardt, did a great job working with us and our traveling companions, over an extended period, to plan our trip. I love planning travel but in the cases that we have used Kim-Kim they did a far better job than I could have done on my own. In this case Vicky had good suggestions which we would not have thought about. We were traveling with a second couple who participated in the trip planning. From our perspective the itinerary came together fairly easily. The hotels that Vicky selected were all well located and were ones that I would consider staying at in the future. I liked getting private car service from and to each airport. I was pleasantly surprised at how seamless that worked out.

Our Melbourne hotel was well located for walking to Victoria Market, the Australian Open, a laundromat, and restaurants. We had two small group tour daytrips while we were in Melbourne. One was a drive along the Great Ocean Road to see the beaches and the 12 Apostles. It was a very long day and while the scenery is spectacular it similar to what we have in California. The second tour to Phillips Island, to see the penguins march ashore, was more fun.

Aside from seeing the Australian Open, snorkeling on the Great Barrier Reef, was the other major highlight of our trip. The Crystalbook Flynn Hotel was great and really close to the Cairns marina. The Seastar dive boat was also really good. There are only about 45 passengers and the crew is very attentive and personable. The underwater scenery is, of course, great. We also took a worthwhile small van daytrip to Cape Tribulation and the Daintree Rain Forest.

Our Sydney hotel was conveniently located next to Chinatown and Darling Harbor. There are a lot of restaurants, and a shopping mall nearby and it's close to a tram stop. We enjoyed our full day daytrip to the Blue Mountains and Leura. We were skeptical of touring the Sydney Opera House but it turned out to be a good call by Vicky. Our wives also enjoyed shopping at the weekend market at the Rocks. I'm also glad we got a half day tour of the highlights of Sydney.

The only travel problems that we had were pretty trivial. We had gone through multiple itineraries before arriving at the final one. Before we arrived in Sydney, Vicky caught the fact that our itinerary listed the wrong hotel. One of our domestic flights was on Jetstar. I would try to avoid them if I was traveling within Australia. Their maximum luggage weight limit is less than that of the international carrier and their check-in and boarding are chaotic if you're flying with them for the first time. We were dinged with a $120 hit for having overweight bags, however their gate agents were so disorganized and harried that they let us fly without collecting it. We had breakfast included at each of our hotels. This worked out well in Melbourne and Cairns but not so well in the Sydney Darling Harbor Vibe Hotel. To catch our tours we had to be out the door before 7:30 AM but they don't open their dining area until 7 AM and they only serve prepared meals and not a buffet.

Overall a very good trip and we expect to use KimKim in the future.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 30, 2025
Hi Ralph,
Thank you for sharing such a thoughtful review of your trip! It’s wonderful to hear that you thoroughly enjoyed your time in Australia and that the planning process with KimKim was enjoyable. I loved working with you and Denise to put together an itinerary that suited everyone’s interests, and I’m so glad you found my suggestions helpful.
It’s great to hear that the hotels worked well for you in terms of comfort and location. I completely agree that having a private car service can... Read more

Hi Ralph,
Thank you for sharing such a thoughtful review of your trip! It’s wonderful to hear that you thoroughly enjoyed your time in Australia and that the planning process with KimKim was enjoyable. I loved working with you and Denise to put together an itinerary that suited everyone’s interests, and I’m so glad you found my suggestions helpful.

It’s great to hear that the hotels worked well for you in terms of comfort and location. I completely agree that having a private car service can make all the difference in starting and ending each destination smoothly—I’m glad it worked seamlessly for you!

Your Melbourne experiences sound great! The Australian Open is always such an exciting event. The Great Ocean Road is indeed a long day, but worth it. I’m especially glad that the Phillip Island penguins were a highlight for you—seeing them waddle ashore is such a fun experience!

Snorkeling on the Great Barrier Reef is definitely a trip highlight, and I’m delighted that you enjoyed your stay at Crystalbrook Flynn and had a great experience with Seastar. It’s such a well-run operation, and their small-group approach really makes a difference. Cape Tribulation and the Daintree are such special places, so I’m thrilled to hear that day trip was worthwhile for you.

I’m glad your Sydney stay worked out well and that the Blue Mountains made for an enjoyable day trip, and I love that you were pleasantly surprised by the Sydney Opera House tour! It’s such an iconic site, and the history and design make it fascinating. And of course, The Rocks Markets are always a fun way to spend a weekend morning!

I'm glad we caught the hotel mix-up before your arrival in Sydney and appreciate your feedback on Jetsar and the Sydney breakfasts

Most importantly, I’m so pleased that you had a great trip overall and that you’re thinking of using KimKim again in the future. It was a pleasure helping plan your adventure, and if you ever need assistance with another trip this side of the world, I’d love to help! New Zealand is spectacular!

Warm regards,
Vicky