Great experience, some observations and suggestions.

Madagascar | Nov 5 - Nov 17, 2024

On the front end of this trip, Esther did a great job of responding to our questions and concerns and suggesting solutions to potential problems. In country Charlie was a great guide. He was responsive, concerned, knowledgeable, connected. Our best experiences with KimKim connected trips are when the local guide is plugged in and knowledgeable. Our marginal experiences were when the local guide was not directly connected to the community we were touring. Charlie was connected throughout Madagascar and it made a big difference.

Some general observations: There were more meals provided to us during the trip than we were expecting. Not sure why there were discrepancies between our itinerary and our experiences, but it happened several times. On a personal note, sandwiches and snacks would be preferred to a big more formal lunch. Breakfast, light lunch, and nice dinner would be our preferred model.

We very much appreciated having the charter flight arranged for us to successfully complete our tour. Perhaps this should be offered during the planning of the trip as a more reliable way of transportation. We had "padded" a day on the end of the trip to make sure we were back in time for our international flight, but the charter was a better option. The flight itself was enjoyable, smooth, high wing enabling great views. Good option for people who are willing to fly single engine charter.

Being able to do a late checkout on our last day in Antananarivo made a huge difference in our comfort. It should be built into the itinerary. We were able to have a last large dinner (more revenue for the hotel) relax, get a shower before heading for 28 hours of continuous travel. Build this into all or your customers travel plans who are leaving around midnight.