We had a great experience working with Kimkim...
Australia | Dec 22 - Jan 4, 2025

U
Udaya R.
San Jose, CA | Reviewed on Jan 06, 2025

We had a great experience working with Kimkim and our guide Vicky. She was very helpful in providing us prompt responses and suggestions when we asked questions and helped plan our trip to our needs and specifications. Highly recommend them for custom trip planning and saving time researching new areas. Vicky was very knowledgeable and provided guidance based on her own experience as well as reading about or calling places.

Hotel Reviews
Mantra on Little Bourke

The room we stayed was a 2 BR which was not needed for our family as our little ones are comfortable to co sleep so we only mainly used one of them. The hotel was very conveniently located near China town and had great choices for food and shopping at walking distance. The parking was very tight so mid size cars would need caution to park in and out. We did not use the free breakfast option since there were a lot of new places we wanted to try, the spread seemed like a standard continental breakfast.

Authenticity & Character
Location
Close to restaurants and shopping
Staff
Cleanliness & Comfort
Reef View Hotel
Whitsunday Islands, Queensland

Nice hotel with beach access and views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apollo Bay Motel and Apartments, BW Signature Collection
Apollo Bay

We only stayed for a few hours overnight and didn't spend enough time. The apt/hotel seemed reasonably well equipped with everything like a kitchenette and separate living space and bedrooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Barrier Reef Full Day Adventure
Great Barrier Reef Full Day Adventure
Hamilton Island

The guided snorkeling we did was very good and the guides were great. Wish there was more time on the pontoon for activities.

Private Heli -  Discover the Whitsundays Heart Reef & Whitehaven Beach Stopover
Private Heli - Discover the Whitsundays Heart Reef & Whitehaven Beach Stopover
Hamilton Island

Expensive but great experience flying over the GBR. It would be nice to have an hour at least on Whitehaven Beach since 30 minutes seemed too short

 Puffing Billy & Healesville Sanctuary & Chocolaterie
Puffing Billy & Healesville Sanctuary & Chocolaterie
Melbourne

The train experience was good. There was some confusion about the starting time of our tour but it was sorted out and we went on the right one. There was no space for our baby's stroller which was a surprise and they hadn't mentioned beforehand that it wasn't allowed. We managed with putting it in front near drivers seat. There wasn't enough time at the Healesville Sanctuary to see the full park. This trip would be better if the guides suggested to have lunch before Healesville or if it was provided like a box lunch. The lines at the lunch places were long and there was no time for both lunch and seeing the places. The chocolaterie could've been lesser time. The driver didn't explain much in the drive and there were several wildlife on the drive which would've been nice to have some explanation for new tourists

Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

This was a great tour but the weather was too foggy to see much of the place. The driver James had forgotten the car seat but was kind to make quick arrangements for it. He described the area well and gave input on general places to visit as well. James knew the area well and took us to good restaurants and stop points that were not crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 06, 2025
Hi Udaya
Thank you so much for your kind words about your experience with Kimkim and me! It was a pleasure assisting you in planning your trip and tailoring it to your needs. I’m thrilled to hear that you found the process seamless and appreciated the recommendations I provided.
Your detailed insights about the accommodations, activities, and tours are incredibly valuable. It’s great to hear that you enjoyed many aspects of your trip, from the guided snorkeling at the Great Barrier Reef to...
Read more

Hi Udaya
Thank you so much for your kind words about your experience with Kimkim and me! It was a pleasure assisting you in planning your trip and tailoring it to your needs. I’m thrilled to hear that you found the process seamless and appreciated the recommendations I provided.
Your detailed insights about the accommodations, activities, and tours are incredibly valuable. It’s great to hear that you enjoyed many aspects of your trip, from the guided snorkeling at the Great Barrier Reef to the views at the Reef View Hotel and the unique experience of Puffing Billy. I’m sorry to hear about some of the challenges you encountered, like timing at Healesville Sanctuary and stroller arrangements—it’s helpful feedback that I’ll keep in mind for future plans.
Thank you again for trusting me with your travel plans, and all the best for 2025
Warm regards,
Vicky