Great and convenient service for an excellent vacation

Costa Rica | Feb 22 - Mar 3, 2025

Excellent option to be nearby the airport. The 24/7 shuttle was super convenient as was the option to pick up and drop off the car rental.

Great breakfast. Fun having individual bungalows. Amazing heated pool!! Helpful staff. Great to have outlets near the bed on both sides.

Good breakfast and nice touch to have welcome beverages. Cleaning staff were a little pushy. Clean and comfortable. Missing outlets near the bed. Portable air conditioner required regular emptying (roughly every 8hr) to be used.

Hotel room smelled very musty the entire time, was missing basics like a coffee machine/tea and phone, and no outlets by the bed. The breakfast was good quality though minimal compared to some other stays. The overall best feature was location beach side, and the private beach seating with shade cover - this part was 5/5 in addition to very nice and accommodating staff.

Very fun! Felt very safe as well, which was a concern for one of our party :)

This was so great, one of the highlights of our trip. Our guide was super knowledgeable of the local floral and fauna. He also asked if there was anything we wanted to see explicitly and he found them for us! Namely a sloth (saw two!). He also took pictures for us and shared them afterwards. The guides were very collaborative so found more things for us to see throughout the walk.

Ended up with private tour! Our guide was truly excellent in terms of knowledge, having a great monocular, and taking super pictures on our phones through it. Also by far the experience with most wildlife seen which was very cool.

This was a nice walk where we got to see great views of the Volcano and learn a bit about its history inclduing past eruption. Took a lot less time than allotted and appreciated the bit of fresh fruit at the end.

Overall very nice and relaxing pools with excellent food. Had a good experience on the whole. There was a different expectation issue where we were told we could enter at any time after 5pm by the tour company but when we arrived at 530 we were told we had to wait until 6, at which point we had to first eat dinner then could go to the pools.

Our experience and guide was excellent! Cesar was funny and very knowledgeable. We had a great time learning about the coffee, sugar and chocolate production process and tasting along the way. Clever set up with stations throughout the property.

We ended up having a private guided tour which was awesome. Our guide Chris was super knowledgeable especially about birds and plants which was great! We got to see some neat wildlife and plants. It was an odd time because there were no clouds but that couldn't be helped!

Fun experience, cool ship, really awesome to get to swim in the amazing water, sunset views were amazing, food was excellent, crew was very nice. On the whole it was great! Only downside was not enough seating in shade.