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Holden Ketchum

I have lived in Costa Rica for eight years and made it my home. My role is to help travelers connect to the activities and experiences that will bring them the most joy and provide lasting memories. Costa Rica is a unique travel destination and I hope that my clients will get to know its many qualities by making up-close and personal connections through the activities in their personalized trip plans.

What places and activities do you specialize in?

"I specialize in Costa Rican highlights. Additionally, I like to recommend unique places that are less frequented but offer peace and quiet for those looking to leave the crowd behind. I love sharing places where travelers can experience the biodiversity of Costa Rica, relax in peaceful places, and enjoy delicious food. Ask me where the best cheesecake can be found!"

How did you get involved in travel?

"I have been traveling my entire life. I have lived in multiple states in the USA (California, Texas, Florida, Alaska, Arizona, and Washington State) as well as other countries, including France, the United Kingdom, and Costa Rica. I completed my undergraduate degree in Paris. Being a student of history and cultural studies allowed me the opportunity to travel extensively across Europe: everything from modern museums and castles to ancient ruins and cave painting sites.
I began my new life in Costa Rica nine years ago, and I have been traveling and exploring here ever since. I have worked in travel marketing as a way to connect people to the adventures and experiences that are available to them here in Costa Rica. "

Please share a unique travel experience you will never forget.

"My favorite place in Costa Rica is San Gerardo de Dota, which is a hidden cloud forest not far from Cartago. On a trip last year, as we were hiking through the forest, we saw a pair of quetzals in an aguacatillo tree. We sat quietly at the side of the trail and watched them eat their fill. Eventually, the male flew from tree to tree calling to the female. The usual light mist was falling, but the sun still sent sparkling rays through the canopy. The sights and sounds were incredible, and we were all alone in the forest with them. As an avid birdwatcher, this was unforgettable for me."

Holden is part of the following groups: Costa Rica Travel Agents, Costa Rica Family Travel Agents
Top itineraries and travel advice

Favorite experiences

Río Pacuare Whitewater Rafting

Located along Costa Rica's Caribbean slope near Turrialba is a deep gorge considered one of the best river-rafting sites in the world. The Río Pacuare runs 67 miles (107 km) from the Talamanca Mountains to the Caribbean in the southwest of the country. Along the way, it passes through some of the...

Recent trip reviews for Holden

Costa Rica Adventure with Kim Kim - 5 Stars!
Costa Rica | Feb 11 - Feb 18, 2025

Joanne
Joanne B.
Greenfield, MA | Reviewed on Feb 20, 2025

We had an absolutely amazing trip to Costa Rica. Holden was great from the start and listened to all of our desires and built us a dream trip. This was my second trip with KimKim and I would highly recommend them. They are an outstanding travel partner and saved me so much time in researching, booking and confirming our adventures! I will use them again for future adventures. Thank You, Holden. I appreciate all your hard work and organization.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 20, 2025

Thank you Joanne
I'm happy to hear that you had a great experience in Costa Rica 🇨🇷 and that we provided an easy and stress-free planning process for you ⭐️🦋🐦

Thank you
Holden Ketchum
Serendipity Adventures

We had a great experience planning our Costa ...
Costa Rica | Feb 1 - Feb 7, 2025

Serena
Serena V.
Spring Valley, NV | Reviewed on Feb 18, 2025
We had a great experience planning our Costa Rica honeymoon. Holden provided several options and curated an itinerary based on our preferences. Serendipity Adventures was the local tour operator and Wilman was fantastic. He was extremely attentive to any questions with a speedy response time. We LOVED the Manoa Hot Springs Resort and experiences we did in La Fortuna. We did the coffee, chocolate and sugarcane farm tour and the organic farm and cooking class. We would definitely book with Kim... Read more

We had a great experience planning our Costa Rica honeymoon. Holden provided several options and curated an itinerary based on our preferences. Serendipity Adventures was the local tour operator and Wilman was fantastic. He was extremely attentive to any questions with a speedy response time. We LOVED the Manoa Hot Springs Resort and experiences we did in La Fortuna. We did the coffee, chocolate and sugarcane farm tour and the organic farm and cooking class. We would definitely book with Kim Kim for future trips.

Hotel Reviews
Papagayo Golden Palms
Guanacaste

This property sufficient but nothing exceptional. The restaurant did serve good lunch and dinner. The pizza was a miss, but everything else was fine. The hot tub was not working during our stay, but the pool was nice and the bartender was attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

We loved this hotel! The view from our room was incredible and looked like a postcard. The on-property shuttle made getting around very convenient as the property is quite large. The breakfast included was very good and the sushi restaurant and pizza restaurant were both very good. The property was in pristine condition. The hot spring and swim up bar was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna

Loved Huberth and his lovely family. Their farm was beautiful and such a special place. It was the exact experience we had hoped for and we will be cooking that Costa Rican meal at home with our family. Huberth spoke English and his mother spoke only Spanish. We had no trouble following her instruction and the meal was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 18, 2025

Serena, thank you for taking the time to write a review of your trip to Costa Rica. I'm glad to hear that you had such a positive experience at Manoa and that you enjoyed the cooking class. Hopefully you can cook up a little Costa Rica at home now ⭐

Thank you
Holden Ketchum
Serendipity Adventures

Everything was made super simple with kimkim....
Costa Rica | Jan 30 - Feb 8, 2025

E
Erin T.
Seattle, WA | Reviewed on Feb 17, 2025
Everything was made super simple with kimkim. Truly a relaxing experience! Would definitely consider usingthese services again. Read more

Everything was made super simple with kimkim. Truly a relaxing experience! Would definitely consider usingthese services again.

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos
Authenticity & Character
Location
Very private, lots of lush jungle
Staff
Cleanliness & Comfort
Wyndham
Tamarindo
Authenticity & Character
Location
Staff
Ruben the supervisor was awesome!
Cleanliness & Comfort
The coffee was meh, no espresso options and if you want drip coffee outside of breakfast hours it’s very expensive.
Activity Reviews
Canyoning in Arenal
Canyoning in Arenal
Arenal/La Fortuna
Quality of Experience
Food
The chicken was excellent!
Guides, Drivers and Staff
Transport
Sunset Catamaran Tour
Sunset Catamaran Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer for Passenger Leaving Early
Transfer for Passenger Leaving Early
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 17, 2025

Thank you Erin, I'm glad to hear you enjoyed your experience with your friends in Costa Rica! We hope to help you travel to our beautiful country again soon!

Thank you
Holden Ketchum
Serendipity Adventures

Costa Rican Dream
Costa Rica | Feb 5 - Feb 15, 2025

A
Ann H.
Newark, NJ | Reviewed on Feb 17, 2025

Serendipity Adventures in Costa Rica were wonderful! They texted us daily with reminders of the schedule, gave personal recommendations for restaurants, and handled all our questions that came up. The team of Holden, Wilman, and Nancy were excellent.

All tours through the parks were fantastic. We were guided by Oscar, Bernie, and others who were so knowledgable. The accommodations were spectacular. We highly recommend Hotel Lomas del Volcan, Cloud Forest Lodge (with a 5 star restaurant), and La Mariposa with panoramic views of the Pacific Ocean.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 17, 2025

Thank you Ann, I'm happy to hear that you had a great experience with your guides and that your accommodations were everything you had hoped! Thank you also for recognizing the dedicated individuals on my team ⭐🦥🌞

Thank you
Holden Ketchum
Serendipity Adventures

Costa rica
Costa Rica | Jan 30 - Feb 8, 2025

Danae
Danae K.
Canada | Reviewed on Feb 16, 2025

We had an amazing itinerary for a 10 day vacation to Costa Rica put together by Holden on the serendipity adventures team! They were very prompt with replies to all of our itinerary change requests, and ensured we were 100% satisfied prior to booking. We loved the activities they booked for us and the shuttle services were always on time and very convenient!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 16, 2025

Thank you Danae! 🦋

I'm glad to hear that everything ran smoothly and that you and your friends had a great time in Costa Rica 🇨🇷

Thank you
Holden Ketchum
Serendipity Adventures

Everyone and every siting was amazing!
Costa Rica | Feb 4 - Feb 11, 2025

Sarah
Sarah S.
Minneapolis, MN | Reviewed on Feb 15, 2025
Hanging bridges, flowers, ferns, tree roots!above ground, very walkable terrain, I loved that we avg. 4 miles / hike😊 snakes, frogs, crocodiles, stopping to look over a bridge where I counted 14 crocs sun bathing! The flower I could squeeze and smell a delightful fragrance!Sorkeling and all the great food!! Read more

Hanging bridges, flowers, ferns, tree roots!above ground, very walkable terrain, I loved that we avg. 4 miles / hike😊 snakes, frogs, crocodiles, stopping to look over a bridge where I counted 14 crocs sun bathing! The flower I could squeeze and smell a delightful fragrance!Sorkeling and all the great food!!

Hotel Review
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

The people here are the Best in providing great assistance! Restaurant is scrumptious!!! Private pools are sooo relaxing and romantic 🥰 Staff is really friendly and exhibits their country’s motto of “Pura Vida” ! It is the best place I have ever stayed as far as service, and attitude !!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds!!
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 18, 2025

Hello Sarah, thank you for the review! We are all happy that you enjoyed your trip to our beautiful country and had so many great experiences! It sounds like you really took the time to appreciate the details 🦥

Thank you
Holden Ketchum
Serendipity Adventures

We went to Costa Rica for a combination of ch...
Costa Rica | Jan 18 - Feb 1, 2025

J
John M.
Windsor, CA | Reviewed on Feb 11, 2025
We went to Costa Rica for a combination of chill time along with wildlife. Holden and team did a nice job with that balance, planned activities with enough 'chill' time so we never felt especially rushed. I really appreciated that they assigned a person, Wilman, that we were in contact with on a almost daily basis via what's app. He helped us a number of times (including my wife got sick and we thought she might need to see someone. . It turns out she was fine but Wilman was useful in... Read more

We went to Costa Rica for a combination of chill time along with wildlife.

Holden and team did a nice job with that balance, planned activities with enough 'chill' time so we never felt especially rushed.

I really appreciated that they assigned a person, Wilman, that we were in contact with on a almost daily basis via what's app. He helped us a number of times (including my wife got sick and we thought she might need to see someone. . It turns out she was fine but Wilman was useful in researching our options if we had needed it), he also checked in every day or so to make sure we knew what was next (and in a few cases alerting us to a change in plans due to weather).

Overall our trip was great. We really enjoyed good weather, had fun beach time and saw a ton of animals.

Hotel Reviews
Aguas Claras
Puerto Viejo

Oh my god -- It is a bit of Heavanin an otherwise busy area with a semi-private beach and amazing service. Huge rooms with outdoor showers, yes!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Poas Volcano Lodge
Vara Blanca

This is a cool, kind of funky place. We were only there one night (which is probably about as much time as you'll want to spend.. it was cold!) but enjoyed it. If you go read the history of this place... it's pretty interesting.

Cloud Forest Lodge
Monteverde

Great views, nice rooms, nice restaurant & bar area with amazing sunsets over the pacific ocean (or, depending on the weather you can watch clouds envelop the forest below) It's a bit of adventure to get here (windy roads that with lots of potholes) but it's worth it once you arrive!

Hotel Bosque del Mar
Playa Hermosa

Amazing location that is right on the beach. Rooms were spacious but they kind of looked into each other (Our balcony was sort of looking into someones bedroom) -- Not a problem as such but just worth noting. The beach access is amazing though, don't bother with the breakfast ($60 per person for a buffet!?) -- we went to a local place or just up to the market to get some staples. The bar was nice for lunch/dinner though and reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This place is a resort style -- they have really nice grounds and that are well managed with plenty of tropical plants and a pretty active bird population who live there. Our unit had a private plunge pool heated by the thermal activity which was super nice -- we used it twice a day to relax (it was a really nice upgrade)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirimbina Rainforest Lodge
Sarapiquí

It's a pretty basic place in the middle of the rainforest (which, I guess makes it sort of exceptional in a lot of ways). This is a less touristy area and your choices are more limited. We rather enjoyed our stay with a patio outside and howler monkeys screaming in the morning. The rooms are, I guess you would say "Functional", and the restaurant area is sort of basic but you don't come here for the 5 start accommodations so it's fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Of all of this things we did on our two week trip this was, by far, the most disappointing. You go up to an area and walk among the old lava flow but it's not really that remarkable(?) -- it's a rocky terrain with plants that are growing back (to the extent that it's hard to notice it was a lava flow in 1968 -- that is sort of interesting in how fast the plants have come back) then you walk back around a somewhat unremarkable lake. This was also the largest group thing we did (maybe 30 people -- they had two guides so maybe ~15 people per guide) but even if it had been private it would have been pretty unremarkable. The guide told us he's only seen the volcano clearly twice -- He's probably been doing it for at least 1 year (probably 2) so.. yea.....

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

The reserve only let's in a limited number of people (200?) but we were in the guided group so we got in easily. We had to get there early to check in and they bus you to the reserved (maybe a 5 minute drive). The guide did is good job of describing the wildlife and was good at showing us flora and fauna.

Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Amazing kayak on the river.. It's a super slow river (almost a lake!) so it doesn't take much effort to Kayak either direction - It is also popular for kayaking so there were other people but it really wansn't too crowded. We saw sloths, alligators, a lot of turtles, bats, birds. After the Kayak the guide took us on a short hike (probably about 45 minutes) -- I was initially thinking we could probably skip the walk but I'm glad I didn't -- a ton more wildlife and some really nice views so well worth it.

 Countryside Horseback Ride
Countryside Horseback Ride
Monteverde

This is a real farm -- you drive up and there are dogs, random chickens and donkeys walking around and the folks who work there are basically the farmers -- only a few spoke English but it was a really fun experience. The day we went was spectacular as we tromped through the cloud forest with the dogs running with us and we even got to see them manage some cattle (with the dogs) at one point as they were blocking the way. Yummy snack at the end for a really authentic experience.

Quality of Experience
Guides, Drivers and Staff
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

A super chill day on a boat with some swimming and cave exploring.

Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

There are a lot of coffee/chocalte tours and I thought it would be sort of forumalic but our tour guide was really good energy and it was fun to do the tour (even though it's a bit touresty it didn't feel like it) The place had an amazing set of wild birds who were flying around which was also a lot of fun. We were two adults and had a blast but you could bring even young kids and I think they would enjoy themselves.

Horseback Riding to the Waterfall
Horseback Riding to the Waterfall
Arenal/La Fortuna

we enjoyed the riding and the horses and gear were well cared for. The hike down to the waterfall is steep (but doable) -- I would suggest you bring a pair of water shoes if you want to cross the river.

Privately Guided Naturalist Hike at La Selva Biological Station
Privately Guided Naturalist Hike at La Selva Biological Station
Sarapiquí

This is an all day session with guides who are experienced. We had a private tour and the guide had an apprentice who was in training so four of us total. He really had a good understanding of the wildlife and was great at finding them with his monucular.

Quality of Experience
Guides, Drivers and Staff
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

I love night walks and this was no exception - -- Pretty much all we saw were frogs but that is OK since there are a lot of fun frogs to spot.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 11, 2025
John,
Thank you for taking the time to write a detailed and thoughtful review. Your thoughts on each hotel and activity will help us plan for future travelers!
I'm glad to hear that you had a successful trip to Costa Rica and that Wilman was able to offer reassurance and guidance for your medical situation. I am also very happy to hear that you enjoyed your time at Finca Madre Tierra and their wonderful horses. They are a genuinely unique experience in Costa Rica. The same holds true for... Read more

John,
Thank you for taking the time to write a detailed and thoughtful review. Your thoughts on each hotel and activity will help us plan for future travelers!

I'm glad to hear that you had a successful trip to Costa Rica and that Wilman was able to offer reassurance and guidance for your medical situation.

I am also very happy to hear that you enjoyed your time at Finca Madre Tierra and their wonderful horses. They are a genuinely unique experience in Costa Rica. The same holds true for Aguas Claras, an authentic Tico experience in the Caribbean!

Thank you again for trusting us to plan and organize your trip. I hope you have many wonderful memories of your time in Costa Rica!

Thank you
Holden Ketchum
Serendipity Adventures

Great Costa Rica Trip to Maximize Vacation with KimKim!
Costa Rica | Jan 31 - Feb 6, 2025

Ashley
Ashley A.
Seattle, WA | Reviewed on Feb 10, 2025
Our trip to Costa Rica was such a great experience thanks to KimKim with guidance from Holden! Really appreciated him taking the time to meet with us, walk us through options, make adjustments to the itinerary and activities based on our interest and physical level. We were able to book a trip with only a couple of months with a maximized schedule. Loved every detail in the trip, the places we went, the hotels booked and the ease to attend all the activities. Really appreciated the KimKim team. Read more

Our trip to Costa Rica was such a great experience thanks to KimKim with guidance from Holden! Really appreciated him taking the time to meet with us, walk us through options, make adjustments to the itinerary and activities based on our interest and physical level. We were able to book a trip with only a couple of months with a maximized schedule. Loved every detail in the trip, the places we went, the hotels booked and the ease to attend all the activities. Really appreciated the KimKim team.

Hotel Reviews
Arenal History Inn
Arenal

Really liked this spot overall. It's just right off the highway and the noise from all the traffic, especially motorbikes, makes it really hard to sleep. I think guests should know that going in. It is a beautiful location with great breakfast and amenities.

Authenticity & Character
Location
Right off the main road
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

By far the best view in a stay on vacation! We stayed in bungalow #8 and while the stairs are a killer, that view was worth it every time. Loved this spot in relation to the overall town layout, the proximity to other bars, restaurants and the Manuel Antonio National Park

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

It's a standard Hampton hotel. Overall it's good, not great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

This place is beautiful and in a great setting! The wind up there really gets to high MPH, so the door on the back patio really rattles through the night. Still a great spot to stay. Great food too!

Authenticity & Character
Location
It's on a mountain with incredible views!
Staff
Cleanliness & Comfort
Activity Reviews
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

A great hot spring and meal overall. We showed up for a night swim and the pools were much larger than expected! A great layout and experience overall.

Quality of Experience
Food
Guides, Drivers and Staff
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

A beautiful area around Arenal. Great to have a guide! Not a huge fan of the La Fortuna Waterfall due to the amount of people but it was still pretty cool overall.

Quality of Experience
Food
Mariano took us to the Red Frog Cafe and it was delicious!
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Overall this was pretty cool. We really liked our guide, Elvis, and he did his best to help give a good experience. We definitely had a lot of people in our group and in general there were a lot of people on the pathways with guides. It makes it hard to enjoy parts of the walk.

Quality of Experience
Guides, Drivers and Staff
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Super fun day of kayaking and snorkeling! Great sightings of fish during snorkeling. Loved the entire trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 10, 2025

Thank you for your review Ashley, I'm glad to hear that you and April had a great time on your fast-paced trip to Costa Rica. I'm especially glad to hear that you liked Karahé and the Ocean Kayaking activity in Manuel Antonio! I hope you both have great memories of your time here in Costa Rica with us.
Thank you
Holden Ketchum
Serendipity Adventures

Wonderful Costa Rica trip!
Costa Rica | Jan 23 - Jan 29, 2025

L
Lisa E.
Chicago, IL | Reviewed on Feb 09, 2025
Our first accommodations were unique and comfortable. Mariano was our guide through Serendipity for the Volcano hike and La Fortuna waterfall. He was wonderful. Full of knowledge and personable. Highly recommend.
The coffee and chocolate tour was great!
The Villa Sol hotel was also lovely! The sail/snorkel through Kuna Vela trip was fabulous! Thanks to everyone who helped organize the trip.
Read more

Our first accommodations were unique and comfortable. Mariano was our guide through Serendipity for the Volcano hike and La Fortuna waterfall. He was wonderful. Full of knowledge and personable. Highly recommend.
The coffee and chocolate tour was great!
The Villa Sol hotel was also lovely! The sail/snorkel through Kuna Vela trip was fabulous! Thanks to everyone who helped organize the trip.

Activity Reviews
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Mariano. Knowledge, great personality
Transport
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 10, 2025

Thank you Lisa for taking the time to review your trip to Costa Rica 🦋 I'm glad to hear that everything went well and that you enjoyed your accommodations in Arenal and the Gulf of Papagayo! It's fantastic that your guides were able to show you the best time on your tours and that you had a relaxing sailing trip along the coast with our friends at Kuna Vela! ⛵

Thank you
Holden Ketchum
Serendipity Adventures

A wonderful experience in Costa Rica thanks to Serendipity Adventures
Costa Rica | Jan 21 - Feb 1, 2025

Paule
Paule D.
Canada | Reviewed on Feb 02, 2025
Holden and his team (Nancy, and Wilman) took the time to know us and customized our trip to offer a wonderful experience. Our focus was nature and wildlife photography. The hotels they recommended were a delight and the guide and excursions were fantastic. They recommended a 4x4 which was perfect for the type of driving and excursion we had in mind, they also recommended a local and knowledgeable guide for us in Monteverde who customized our tour to allow us to see the elusive resplendent... Read more

Holden and his team (Nancy, and Wilman) took the time to know us and customized our trip to offer a wonderful experience. Our focus was nature and wildlife photography. The hotels they recommended were a delight and the guide and excursions were fantastic. They recommended a 4x4 which was perfect for the type of driving and excursion we had in mind, they also recommended a local and knowledgeable guide for us in Monteverde who customized our tour to allow us to see the elusive resplendent Quizals (a rare bird!). The Serendipity team was in touch with us through whatsapp during our trip, always ready to answer any questions and offer suggestions. They regularly checked on us to ensure everything was smooth, they took care of every detail, even ensuring we could return our rental car to our hotel which had a free shuttle to the airport, making the return smooth and stress-free. I recommend them without any reserve and use their service again on a return trip to Costa Rica.

Hotel Reviews
Heliconias Nature Inn
Peñas Blancas

The staff was friendly and helpful. We did a bird-watching tour with Victor who is very knowledgeable and saw many birds and even sloths on the property! We stayed in one of the glass bungalows. They have AC and are very quiet and comfortable but a little dark since they are in the jungle, The walk to the restaurant is a little tiring after a long day, bring comfy shoes!

Authenticity & Character
Location
The hotel is located 30 minutes from La Fortuna, a little remote but the property is very good if your goal is to be in nature and see birds and wildlife. it is quiet which we really appreciated!
Staff
Friendly and very helpful.
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde

We had a junior suite, it was immaculate, the shower was roomy, very comfortable beds, and a dehumidifier in the room which is a plus in the rain forest! They provide robe and you can make a reservation to use the private jacuzzi at the spa at no extra charge. They also have hot tubs and a large pool. This hotel is in the clouds, you have a wonderful view from the dining room and the bedrooms. The staff is friendly and helpful and the food is good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Guanacaste Airport
Liberia

The room itself is average but it is what you expect from this type of hotel. The pool is really nice and the fact that we could return our rental car at the hotel (enterprise) was a definite plus, along with the free shuttle to the airport which made our return stress free. The breakfast as included and was surprisingly good, including buffet and an omelette station!

Authenticity & Character
Location
5 min from the airport, I am rating it a 5 for easy transfer, this is the perfect place if you arrive with a late flight and leave early.
Staff
The restaurant was under staffed in the evening but they really did their best to serve everyone in a timely fashion, we just felt bad for our waiter!
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 03, 2025

Thank you Paule for taking the time to review your trip. We value your feedback! I'm happy to hear our team at Serendipity Adventures provided an amazing experience and that you were able to see and photograph the resplendent quetzal!
Thank you
Holden Ketchum
Serendipity Adventures