Holden Ketchum

Excellent option to be nearby the airport. The 24/7 shuttle was super convenient as was the option to pick up and drop off the car rental.

Great breakfast. Fun having individual bungalows. Amazing heated pool!! Helpful staff. Great to have outlets near the bed on both sides.

Good breakfast and nice touch to have welcome beverages. Cleaning staff were a little pushy. Clean and comfortable. Missing outlets near the bed. Portable air conditioner required regular emptying (roughly every 8hr) to be used.

Hotel room smelled very musty the entire time, was missing basics like a coffee machine/tea and phone, and no outlets by the bed. The breakfast was good quality though minimal compared to some other stays. The overall best feature was location beach side, and the private beach seating with shade cover - this part was 5/5 in addition to very nice and accommodating staff.

Very fun! Felt very safe as well, which was a concern for one of our party :)

This was so great, one of the highlights of our trip. Our guide was super knowledgeable of the local floral and fauna. He also asked if there was anything we wanted to see explicitly and he found them for us! Namely a sloth (saw two!). He also took pictures for us and shared them afterwards. The guides were very collaborative so found more things for us to see throughout the walk.

Ended up with private tour! Our guide was truly excellent in terms of knowledge, having a great monocular, and taking super pictures on our phones through it. Also by far the experience with most wildlife seen which was very cool.

This was a nice walk where we got to see great views of the Volcano and learn a bit about its history inclduing past eruption. Took a lot less time than allotted and appreciated the bit of fresh fruit at the end.

Overall very nice and relaxing pools with excellent food. Had a good experience on the whole. There was a different expectation issue where we were told we could enter at any time after 5pm by the tour company but when we arrived at 530 we were told we had to wait until 6, at which point we had to first eat dinner then could go to the pools.

Our experience and guide was excellent! Cesar was funny and very knowledgeable. We had a great time learning about the coffee, sugar and chocolate production process and tasting along the way. Clever set up with stations throughout the property.

We ended up having a private guided tour which was awesome. Our guide Chris was super knowledgeable especially about birds and plants which was great! We got to see some neat wildlife and plants. It was an odd time because there were no clouds but that couldn't be helped!

Fun experience, cool ship, really awesome to get to swim in the amazing water, sunset views were amazing, food was excellent, crew was very nice. On the whole it was great! Only downside was not enough seating in shade.

We had a great hike around the Sirena Park Station. Our guide, Maria, was outstanding. If she wasn't with us, we would not have seen any wildlife. It was amazing how she could spot all the animals high in the trees! Using her monocular allowed us to see the animals in detail. We saw a tapir, anteater, sloth, squirrel monkeys, and many birds.

Our guide, Maria, was amazing. She made this a great hike. She is very knowledgeable. She could find animals high in the trees that we never would have seen on our own. We saw spider monkeys, a lot of colorful Macaws. a lot of other birds, and on our way back to our lodge, she found a puma!

The Rio Celeste river, Blue Lagoon and Waterfall were gorgeous. The blue color of the water was amazing, unlike anything else we have ever seen. Our guide, Mariano, was great! He was very knowledgeable and made this a very enjoyable hike.

This night tour was a great way to see tapirs. It also allowed us to see other animals that we hadn't seen elsewhere on our trip to Costa Rica, such as the red-eyed green tree frog, and a night owl. It was nice to see the wildlife up close. This was a unique experience.

The thermal pools were fabulous. The grounds were gorgeous with beautiful foliage and great bird watching. We liked the location and appreciated the responsiveness of the staff. The rooms were adequate but a bit dated and often felt a little damp. Meals were fine but not standout.

Beautiful hotel! Room well appointed. Wonderful view. Comfortable beds. Pool and patio area was great. Saw many birds during our stay. Staff was attentive. We only had breakfast here, but the restaurant was busy for dinner, suggesting that it was a good place to dine. Breakfast was good. Good tea selection which we appreciated. Location of hotel was central to many shops, restaurants, etc.

Crew worked hard, friendly and entertaining. Ship was very cool. Liked how they stopped to allow people to swim/float. Food prepared was okay. Could be better. Drinks great.

Very nice experience. Weather was not the best, rained often, but cannot control the weather. It mostly impacted the view from the bridges.

Small area, yet amazed at the number of wildlife we saw.

Cloudy and a bit rainy. However did not do more than sprinkle a couple times. This was supposed to be 3 hrs, but only needed up being 2 hours. Guide was knowledgeable, he was young. It was only the 2 of us on the tour, so maybe this impacted it only lasting 2 hrs.

Bernie Sanchez was great! He was very patient and knowledgeable. Saw so many species. We wanted to spend time on the beach after. He lead us to a less busy beach, instructed us how to get back to the entrance, and set up our transportation back to our hotel. Went above and beyond.