Ashley really came through for me on my trip to Vietnam!!!
Vietnam | Mar 24 - Apr 2, 2023

Mary
Mary N.
Mountain View, CA | Reviewed on Apr 03, 2023

KimKim and specifically Ashley really came through for me on my trip to Vietnam. I had planned to do a biking tour with another organization and they cancelled 2 days before I was leaving. I was in a panic but then remembered that a friend of mine told me she always uses Kimkim for all her trips. I reached out, filled out a simple form to indicate what I wanted to do and when I woke up in the morning my whole trip was planned! We made some minor adjustments in the morning and then I was off. I did this trip solo for the first time and loved having someone on the other end to help recommend local places to eat or things to do during my down time. I also loved having a driver to meet me at every event I did - got me to the airport, picked me up at the airport, took me on tours - it was amazing! And it's so great to have someone who knows the country. I will be using them for all my trips going forward (I told everyone on my trip about them!)

Hotel Reviews
Hanoi Boutique Hotel
Hanoi

What a great place to stay. The staff was so helpful and were always there for me when I had questions, needed to store a bag or even wrap my bag before going to the airport. And I loved the food at the restaurant! Great location, great bed and great staff!

Authenticity & Character
Location
Staff
Very helpful and kind
Cleanliness & Comfort
Cat Cat Galerie d'Art
Sapa

Such a beautiful hotel. I took the stairs every day so I could see all the art they have on every floor. The staff was super helpful and kind. Bed was very comfortable and the food amazing - would definitely stay here again

Authenticity & Character
Love the art - so beautiful
Location
Staff
Always willing to help
Cleanliness & Comfort
Halong Aquamarine Cruise
Ha Long

Such a fun experience. The rooms were really lovely - bed was so comfortable, I had my own balcony and the bathroom was huge! Really enjoyed the whole experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

Loved my stay here. My room was huge and the bed very comfortable. The staff was also so helpful and kind. And the location could not be beat. Close enough you could get to the shops but far enough away that you couldn't hear anyone. Loved it!

Authenticity & Character
Location
Close to town but also quiet
Staff
Great staff - very helpful
Cleanliness & Comfort
Activity Reviews
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

This is a must do when you go to Vietnam. It was just my guide and I - we did a 5 mile trek through the Mnong countryside - right through farms, rice fields, people's homes and villages. My guide was very knowledgable. I loved the local woman who joined us for the last 2 miles - she helped me stay upright so many times. Such a memorable experience that I would definitely do again.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

This was definitely beautiful but unfortunately a foggy day. Still worth the time.

Quality of Experience
Guides, Drivers and Staff
Transport
My Son Sanctuary Luxury Tour - Joint in tour
My Son Sanctuary Luxury Tour - Joint in tour
Hoi An

Very interesting and beautiful tour. Our tour guide, Michael, was the best part. He made the tour not just interesting but fun with his quirky style.

Quality of Experience
Guides, Drivers and Staff
Transport
Biking trip Cam Thanh Village - Joint in tour
Biking trip Cam Thanh Village - Joint in tour
Vietnam

This is a must do when visiting Hoi An. An easy bike ride through the rice fields and villages. Then a fun boat ride on the river where you can catch a crab, throw a fishing net and spin in a boat. Great for pictures. Food was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour
Hanoi Street food walking tour
Hanoi

I wish I would have done this early on in the trip so I could better undetstand the food I like. I learned so much and can't wait to go to a local Vietnamese place to try some new things!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay (Aquamarine Cruise)
Hanoi - Halong Bay (Aquamarine Cruise)
Ha Long Bay

This was a lot of fun and an easy kayak day. We also got to get up close to some wild monkeys.

Quality of Experience
Guides, Drivers and Staff
Transport
Halong Bay - Hanoi (Aquamarine Cruise)
Halong Bay - Hanoi (Aquamarine Cruise)
Ha Long Bay

A must do when visiting Vietnam. I was so surprised at the rooms on the ship - so roomy and comfortable. I had my own deck outside my room which I loved. The staff was so nice and I met some really great people. Highly recommend doing this

Quality of Experience
Food
Great food!
Guides, Drivers and Staff
Transport
Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi

I learned so much about Hanoi and some about the Vietnam war. Great way to get introduced to Vietnam and Hanoi

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 04, 2023

Dear Mary,
Thank you for taking the time to share your experience with us! It warms my heart to hear such amazing feedback!
Your review is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. It was a big pleasure for us to organize your holiday to our country. Thank you again for trusting our company, and we hope to see you again!
Best wishes,
Ashley