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active 47 mins ago

Ashley Nguyen

I was born and grown in Hanoi - the capital of Vietnam. I have always been interested in travel and discovering other cultures and places. When I was a little girl, I dreamed of being a tour guide when I get older. Now I am a travel consultant— not exactly the same thing, but very close! Being a consultant has also let me discover more places and help people to organize trips not only in Vietnam but also in Cambodia, Laos, and Thailand, the countries which I am continuously exploring and feel a big passion for.
I am feeling happy to share with my clients my knowledge and experience of traveling and helping them to enjoy Indochina's beautiful landscapes, nice & friendly local people, delicious cuisine, rich culture, and history.

What places and activities do you specialize in?

"We offer a wide range of trips from relaxing beach outbreaks to trekking in the jungles throughout Vietnam, Cambodia, Thailand and Laos. Our tour types include, but are not limited to:
- Classic and culture tours
- Family vacations
- Honeymoon trips
- Adventure tours
- Foodie tours
- Wellness
- Day trips and excursions
- MICE"

How did you get involved in travel?

"I wanted to be involved in travel since I was a child when I dreamed to become a tour guide. But one day, when I was traveling with my best friend to Da Nang, I was responsible for organizing our trip. At that time, I realized that I would love to become a Travel Consultant. I realized that I have a passion for making the entire holiday and being more involved in the organization process. And I still could meet with my clients and share with them my experience and listen to their travel stories.
Four years since the first time, I worked as a Travel Consultant, my clients are always happy when arranging services with me from the first time I contacted them until when they're back home. "

Please share a unique travel experience you will never forget.

"It was the first time I traveled to Sapa in 2017, the mountain region of Northern Vietnam. At that time it hasn't been a hot tourist spot and all the infrastructure was under construction. Many roads and hotels were not in good condition yet. I stayed in a hotel with a central location, based on the recommendations on the internet. It was right in the middle of the construction and far from the villages. Each day I had to travel a lot to visit beautiful places and get far from the dust of construction. I still enjoyed the trip, but it was the time when I realized how important it is to make a deeper search before the trip and get information from one who has first-hand knowledge. It was the first time I realized how important a travel consultant's work is, and I always remember this experience as a motivation and inspiration for me to serve my clients to make sure their travel experience will be smooth and joyful. "

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Ashley

The trip was well planned and it was a pleasu...
Vietnam | Feb 19 - Mar 3, 2025

Zaheer
Zaheer S.
France | Reviewed on Mar 05, 2025

The trip was well planned and it was a pleasure to interact with Ashley.She was promptness and efficiency personified.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 06, 2025

Dear Mr.Zaheer,

I am glad to hear from you after you return to Egypt ^^

Thank you for your kind words! We're delighted to hear that you had a well-planned trip with excellent service. Your appreciation means a lot to us, and we look forward to assisting you with your future travels! 😊✈️

Love from Realistic Asia,
Ashley

Explore Northern Vietnam: Hanoi, Ninh Binh & Ha Long Bay – 6 Days
Vietnam | Feb 24 - Mar 3, 2025

R
Rodeline C.
Chicago, IL | Reviewed on Mar 04, 2025
Hello Ashley, we really had a wonderful time on our whole tour. Your team actually surpassed our expectations. It was nice learning a lot about that side of the country and your culture. We thought that it was going to be a small group tour but ended up like a private tour with us only on the transport which we LOVED rather than on a bus with other travellers. We also loved the limousine transportation from our hotel to the airport. Le Jardin was a great place to stay at and the staff were... Read more

Hello Ashley, we really had a wonderful time on our whole tour. Your team actually surpassed our expectations. It was nice learning a lot about that side of the country and your culture.

We thought that it was going to be a small group tour but ended up like a private tour with us only on the transport which we LOVED rather than on a bus with other travellers. We also loved the limousine transportation from our hotel to the airport. Le Jardin was a great place to stay at and the staff were friendly especially Rachel, the front desk supervisor. My relatives/family want to travel back to visit the other side of Vietnam. Just in case, are you able to arrange our next trip again?

Best regards and take care.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 05, 2025
Dear Rodeline and your beloved family, Thank you so much for your incredibly kind and detailed feedback! We are absolutely thrilled to hear that you and your family had such a wonderful time on your tour and that we surpassed your expectations. Your satisfaction is our top priority, and it means the world to us to know we achieved that. We're especially delighted that you enjoyed the personalized experience of having what felt like a private tour, and that the limousine transportation to... Read more

Dear Rodeline and your beloved family,

Thank you so much for your incredibly kind and detailed feedback! We are absolutely thrilled to hear that you and your family had such a wonderful time on your tour and that we surpassed your expectations. Your satisfaction is our top priority, and it means the world to us to know we achieved that.

We're especially delighted that you enjoyed the personalized experience of having what felt like a private tour, and that the limousine transportation to the airport added a special touch. We're also very pleased that you loved Le Jardin and that Rachel, the front desk supervisor, and the rest of the staff made your stay so enjoyable.

It's fantastic to hear you learned so much about the region and our culture. We believe in creating enriching and memorable travel experiences, and it sounds like we succeeded!

And yes, absolutely! We would be absolutely delighted to arrange your next trip to explore the other side of Vietnam. Please don't hesitate to reach out whenever you're ready to start planning. We'll ensure your next adventure is just as exceptional, if not more so.

Thank you again for your wonderful feedback. We truly appreciate you choosing us for your travels.

Best regards and take care,
Ashley

First of all thanks to our amazing tourist gu...
Thailand | Feb 22 - Feb 25, 2025

Chona
Chona D.
Seattle, WA | Reviewed on Mar 03, 2025
First of all thanks to our amazing tourist guides Jojo and Bon. And the drivers who picked up from the airport and’s dropped off . Different places that makes our travel safe and comfortable. We had an amazing trip that is unforgettable even for a 4 days visit to Bangkok and Chiang Mai. Our hotel in Bangkok is nice and beautiful. Our 2 days stay is amazing and our breakfast is much more satisfying. The Grand Palace is the best Temple we saw and the elephant ride is a must. And the food was... Read more

First of all thanks to our amazing tourist guides Jojo and Bon. And the drivers who picked up from the airport and’s dropped off . Different places that makes our travel safe and comfortable. We had an amazing trip that is unforgettable even for a 4 days visit to Bangkok and Chiang Mai. Our hotel in Bangkok is nice and beautiful. Our 2 days stay is amazing and our breakfast is much more satisfying. The Grand Palace is the best Temple we saw and the elephant ride is a must. And the food was delicious. Train ride to Chiang Mai was great. The hotel we stayed was cozy and nice. Best of all we enjoyed our travel and thanks to Ashley for all the help that makes our visit to Bangkok safe and memorable.❤️

Hotel Reviews
Centre Point Sukhumvit 10

We loved our stay especially your breakfast

Authenticity & Character
Great
Location
We love it
Staff
Great
Cleanliness & Comfort
Great
Night Train between Ayutthaya and Chiang Mai

Nice overnight ride to Chiang mai

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
Banthai Village
Chiang Mai

Great and cozy to stay

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
Activity Reviews
Bangkok city tour - Chatuchak weekend market
Bangkok city tour - Chatuchak weekend market
Bangkok

Not much to explore

Quality of Experience
Food
It’s okay
Guides, Drivers and Staff
Transport
Po
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Bangkok

Great. The elephant ride was unforgettable

Quality of Experience
It was amazing experienced
Food
Guides, Drivers and Staff
Great
Transport
Great 👍🏻
Half day Chiang Mai City Tour
Half day Chiang Mai City Tour
Chiang Mai

Not much time to explore

Quality of Experience
lol
Transport
Evening Khantoke Dinner "Traditional Dinner" and Thai Classical Dance
Evening Khantoke Dinner "Traditional Dinner" and Thai Classical Dance
Chiang Mai

Great experience

Quality of Experience
Food
Not satisfied
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 03, 2025
Dear Chona, Thank you so much for your kind words! We're delighted to hear that you had an unforgettable trip to Bangkok and Chiang Mai. Jojo, Bon, and our dedicated drivers will be thrilled to know they made your journey safe and comfortable. It's wonderful that you enjoyed your hotel stays, the delicious food, and the incredible experiences—from exploring the Grand Palace to the elephant ride and the scenic train journey to Chiang Mai. Your satisfaction means the world to us, and we... Read more

Dear Chona,

Thank you so much for your kind words! We're delighted to hear that you had an unforgettable trip to Bangkok and Chiang Mai. Jojo, Bon, and our dedicated drivers will be thrilled to know they made your journey safe and comfortable.

It's wonderful that you enjoyed your hotel stays, the delicious food, and the incredible experiences—from exploring the Grand Palace to the elephant ride and the scenic train journey to Chiang Mai.

Your satisfaction means the world to us, and we truly appreciate you choosing us for your adventure. We hope to welcome you again for another memorable trip in the future! ❤️

From Realistic Asia with love,
Ashley

The overall planning and organization was exc...
Vietnam | Feb 11 - Feb 27, 2025

dipankar
dipankar b.
San Jose, CA | Reviewed on Feb 28, 2025

The overall planning and organization was excellent. All arrangements worked as planned. Last minute changes were accommodated easily. Ashley was extermely responsive. Accomodations were exactly as expected.

This was my first time using Kim Kim, and I will definitely use them for all furure trips.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 28, 2025

Dear Dipankar,

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience and that everything went smoothly, even with last-minute changes.

It’s wonderful to know that your first experience with KimKim met your expectations, and we truly appreciate your trust in us for your future travels. We look forward to helping you plan many more incredible adventures!

Safe travels, and see you on your next journey! 🌍✨

Realistic Asia with love,
Ashley

Ashley is 5 star! Perfect itinary/ hotels/ and care for us throughout.
Thailand | Feb 7 - Feb 18, 2025

Sarah
Sarah J.
United Kingdom | Reviewed on Feb 25, 2025
Ashley is 5 star
Thank you Ashley/ you gave us a brilliant service. You were always there for us- very quick to respond- and I think I have been demanding- as I always get anxious- plus I am fussy- so THANKYOU!!!
We were really well looked after though the whole trip- with Ashley always checking in- and the guides- always there and on time. The guides.
Eddie- no. 1 in Bangkok / Kanchanaburi- He was PERFECT. The loveliest person/ caring- knowledgable, reliable- great values- and...
Read more

Ashley is 5 star
Thank you Ashley/ you gave us a brilliant service. You were always there for us- very quick to respond- and I think I have been demanding- as I always get anxious- plus I am fussy- so THANKYOU!!!

We were really well looked after though the whole trip- with Ashley always checking in- and the guides- always there and on time.

The guides.
Eddie- no. 1 in Bangkok / Kanchanaburi- He was PERFECT. The loveliest person/ caring- knowledgable, reliable- great values- and funny!! He made us laugh a lot. We felt like friends at the end. We were lucky to have him. He researched every activity- and always told us what to expect on timings- accurately- and gave us interesting facts. He could answer every question. We missed him once we said goodbye!

After Eddie- they were all nice people- the best ones were the man guide who helped us at Chaing Mai airport to go to Krabi- I don’t know his name- but he was really efficient.
Also the lady who helped from The Tubaak Boutique hotel to Krabi airport. A lovely lady/ who helped with interesting facts.
All the others were fine-
The man whom was our guide in Chaing Mai- for the Ling neck tribe and waterfalls- was nice- but his English and Knowledge was poor- so he wasn’t able to help with any information- or understand our questions. He was nice though- and fun- so it was ok- but just so you know- it’s better when they know about the destinations- and can speak English to explain.
( though I am bad for not understanding Thai!!!!)

Regarding Hotels.
1. Eastin Grand Sathorn- FANTASTIC! Great room, great location- fabulous staff, perfect room👏👏
2. ⁠U Inchantree
This was ok- nothing special- but I think cheaper- do value for money good. We were busy here- so just a base- so it was ok. The grounds were pretty- but no where near enough loungers to relax on outside/ after a busy day- so we sat inside/ which is a waste of the lovely garden.
3. Na Nirand Romantic in Chaing Mai/ Wow Wow and WOW! my favourite EVER hotel- what a fabulous choice. I think to balance our budget- it was a great way to spend our money/ and made sense that the previous hotel was less good- it made it really worth it- they treated us as we were in our honeymoon. I never wanted to leave!!!
4. ⁠the Tubkaak Krabi- also lovely- great location- wonderful staff- especially Hana in the restaurant.
5. ⁠the Montien Riverside. My least favourite/ a little ‘tired’ ( we say this for- old/ out dated) And the location not as good. This is my fault- not Kim Kim because I asked them to change from staying in the Eastin Grand again! But it didn’t ruin our holiday/ it was still nice.

The activities were all brilliant.
My favourites were the Temples day inBangkok , the Erawan national park, the Train and floating markets. The Ekephant sanctuary in Chaing Mai and the 4 Islands speed Boat in Krabi.

Hotel Reviews
Eastin Grand Hotel Sathorn

1. Eastin Grand Sathorn- FANTASTIC! Great room, great location- fabulous staff, perfect room👏👏

Authenticity & Character
Beautiful, fab staff
Location
Train station within the hotel! Close to everything
Staff
Check in , in the lounge was a great, personal experience. I am ashamed I can’t remember the name of the great fun girl who checked us in- she was fabulous!
Cleanliness & Comfort
Comfy bed, very clean room
U Inchantree Kanchanaburi
Kanchanaburi

2. ⁠U Inchantree This was ok- nothing special- but I think cheaper- do value for money good. We were busy here- so just a base- so it was ok. The grounds were really pretty- but no where near enough loungers to relax on outside/- only 8 at the pool- all taken- after a busy day- so we sat inside/ which is a waste of the lovely garden. But restaurant was a pretty location.

Authenticity & Character
Lovely grounds, rooms ok- could be better
Location
Views of River Kwai lovely
Staff
All polite, nice- but not exceptional compared to other hoteks
Cleanliness & Comfort
There were not enough comfy loungers outside in the grounds.
Montien Riverside Hotel

Very pretty- but staff not totally engaged- bed- not super comfy. Mini bar- tragic!!! Location - not the best.

Authenticity & Character
Pretty hotel- on the river
Location
A bit far away from the centre
Staff
Not very visible- very operational more than friendly. We struggled to get service in the riverside restaurant- and didn’t get our order correct. We left- as we couldn’t get served easily.
Cleanliness & Comfort
Everything a bit dated. Bed not that comfy- thin, limp covers, and pillows. Bed was pushed against the wall on one side with no side table.
Na Nirand Romantic Boutique Resort

3. Na Nirand Romantic in Chaing Mai/ Wow Wow and WOW! my favourite EVER hotel- what a fabulous choice. - they treated us to all sorts- as we were in our honeymoon. I never wanted to leave!!!

Authenticity & Character
The most beautiful place, unbelievable room!
Location
Immediately adjacent to the nightlife/ markets
Staff
The best we encountered. They brought treats every evening- and couldn’t do enough to help!
Cleanliness & Comfort
All spotless- and Supersonically comfy!
The Tubkaak Krabi Boutique Resort
Krabi

Beautiful location on the stunning beach. Not overcrowded, peaceful. The staff were all 5*. Fantastic activities. Comfy room.

Authenticity & Character
Great staff, restaurant and activities
Location
Beautiful beach
Staff
All fabulous- but especially Hana!!
Cleanliness & Comfort
Everything perfect
Activity Reviews
Poda - Tab - Chicken - Taloo Island (4 Islands by Join Speed boat)
Poda - Tab - Chicken - Taloo Island (4 Islands by Join Speed boat)
Krabi

Fab boat, great islands, food and staff

Quality of Experience
Food
Great picnic- but just in a spot that was a bit too busy!
Guides, Drivers and Staff
Transport
We had to wait over an hour to get a car home- and then were last of 5 drop offs so took an hour- if we had got a taxi- it would have all taken just 20 mins!
Half day combined Grand Palace Temples city tour
Half day combined Grand Palace Temples city tour
Bangkok

Eddie our guide was 10* The temples were awesome- Eddie really helped us with info.

Guides, Drivers and Staff
Eddie was an amazing, friendly, fun and knowledgeable guy. The driver was good too.
Transport
Always went smooth- never any worry’s.
Dinner on Chao Phraya Princess Cruise
Dinner on Chao Phraya Princess Cruise
Bangkok

We had fun- but it was a bit commercial for us! We loved the free time before on the water front.

Food
Guides, Drivers and Staff
Eddie was fab- looking after us
Transport
Bangkok - Floating Maket - Train Market  - Kanchanaburi
Bangkok - Floating Maket - Train Market - Kanchanaburi
Kanchanaburi

Awesome/ great fun

Quality of Experience
The best
Guides, Drivers and Staff
Great fun!
Transport
Always on tome
Explore Erawan National Park, Hellfire Pass & Death Railway
Explore Erawan National Park, Hellfire Pass & Death Railway
Kanchanaburi

Beautiful

Quality of Experience
Food
Eddie took us to a little local restaurant. Authentic, delicious
Guides, Drivers and Staff
Transport
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

The best fun

Quality of Experience
Food
Guides, Drivers and Staff
Very knowledgable
Transport
Efficient
Temples, Long Neck Village And Sticky Waterfalls
Temples, Long Neck Village And Sticky Waterfalls
Chiang Mai

Enjoyed the Long neck tribe, but the Temple was a bit too commercial- as new, and just for tourists- sticky waterfall was too busy.

Quality of Experience
Food
( orchid/ butterfly place- buffet lunch)I would prefer less commercial/ tourism- and more authentic Thai restaurant.
Guides, Drivers and Staff
He couldn’t speak great English/ and hadn’t researched activities and so not knowledgable - but a nice man none the less and on time.
Transport
On time
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 25, 2025

Hi Sarah,

Thank you so much for your nice words! Your review truly made me a happy day. I'm so glad to hear that you enjoyed the trip to Thailand and with memorable experience together and it's my honor to accompany you.

I will pass your compliments to our team to continue to secure and improve our services. All your feedback will contribute us lot to advise future customers.

Thank you for choosing us and hope to see you soon in the upcoming trip!

Wish you all the best❤️

Ashley

This trip had almost 100% success. Locations...
Vietnam | Jan 30 - Feb 10, 2025

D
David C.
Newark, NJ | Reviewed on Feb 14, 2025
This trip had almost 100% success. Locations of hotels, great guides, timely transportation, tour destinations and overall quality for the money were right on. Considering the part of the world and the number of flights due to the destinations that we wanted to see, Ashley did a great job of advising and arranging suitable flights and appropriate timeframes, all of which were met with the scheduled transport services. Read more

This trip had almost 100% success. Locations of hotels, great guides, timely transportation, tour destinations and overall quality for the money were right on. Considering the part of the world and the number of flights due to the destinations that we wanted to see, Ashley did a great job of advising and arranging suitable flights and appropriate timeframes, all of which were met with the scheduled transport services.

Hotel Reviews
Le Méridien Bangkok
Authenticity & Character
Modern hotel with modern hotel conveniences and decor
Location
Market, Massage and Shenanigans
Staff
Everybody, from the moment that we got out of our taxi.
Cleanliness & Comfort
Pool is super relaxing.
Saem Siem Reap Hotel
Siem Reap

Very nice chill hotel in a neighborhood close to pub street, but not necessarily walkable to much. Relaxing in the pool at night is perfect.

Authenticity & Character
Fantastic relaxing theme and delivery. I'm told by the wives that massages were top notch
Location
I don't know that I'd change anything as it might come at a higher price
Staff
Everybody was accommodating and helpful and very friendly, but not overly present. Perfect
Cleanliness & Comfort
Had all we needed
May De Ville Luxury Hotel & Spa
Hanoi

Quaint hotel in a great area with a cool roof top bar and great breakfast buffet. The hotel staff was very friendly and helpful. The taxi could not enter the street due to the night market, so the staff came up the two blocks to get our bags.

Authenticity & Character
Rooftop breakfast and bar
Location
Walking distance to many eateries and massage and retail markets
Staff
Very helpful
Cleanliness & Comfort
No view, but a very comfortable bed, clean room.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 19, 2025

Hello Mr and Mrs. Curry,

We're so thrilled to hear you had such a successful trip!

Thank you for this wonderful review. We're especially happy that the hotel locations, guides, transportation, and destinations all met your expectations, and that you felt the trip offered good value.
Thank you for your kind words of me as well. It really made my day.

We strive for 100% success, so your feedback is invaluable. We hope to help you plan another amazing adventure in the future!

With my best regards,
Ashley

Ashley did an outstanding job in putting this...
Vietnam | Jan 4 - Jan 19, 2025

Darcy
Darcy F.
Canada | Reviewed on Feb 13, 2025
Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!
Read more

Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!

Hotel Reviews
Silverland Mây Hotel

Very clean and great location. Their breakfast and afternoon tea was excellent. The staff were very accommodating and provided excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

Very unique and memorable stay. Very clean and this place was one of our highlights for the trip.

The Saga Hotel Hoi An
Hoi An

Very nice hotel and the staff were excellent. Very clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solaria Hotel Hanoi
Hanoi

The staff is what what made this hotel even though getting into this hotel was interesting with traffic congestion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'Gloria Cruise
Ha Long
Saem Siem Reap Hotel
Siem Reap

Excellent property and I would stay here again. Great staff and very clean.

Authenticity & Character
Location
You could hear the noise from the beer garden near by at night. Our room was not facing that area so it wasn’t a big issue.
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 14, 2025

Dear Darcy,

Thank you so much for your wonderful review and your New Year wishes!

We're also thrilled that you had such a positive experience with all of our tour guides, and especially pleased to hear that Johnny's knowledge and personality made such a memorable impact on your trip. We'll be sure to pass along your compliments to him.

Thank you again for choosing KimKim. We're so glad you had an excellent trip overall, and we look forward to assisting you with your future travel plans!

Sincerely,
Ashley

Immersion in Vietnam History, Culture and Food, Kimkim made it SO easy!
Vietnam | Feb 4 - Feb 12, 2025

Daniel
Daniel F.
Atlanta, GA | Reviewed on Feb 13, 2025
Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip... Read more

Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip is transfers, especially when in a country that is not familiar. KimKim (Realistic Asia) arranged everything for us, selecting local tour companies, and all went smoothly. The greatest joy of travel is to be immersed in the culture of the destination. The guides that KimKim selected for our trip were excellent and exceeded our high expectations. We were met in Hanoi Airport by Haley , who met our delayed flight with a smile and delivered us by private vehicle to Hanoi Pearl Hotel. Along the way, she helped introduce us the ways of Hanoi. Our first morning in Hanoi, we had a free day, and found a cooking class on our own. The next day, we were met by Sunny, a guide with Realistic Asia, who conducted a private tour of the Hanoi country side and farms by a 1970 Russian jeep. Ashley suggested the Water Puppet show, which was excellent. The following day, we were met by Dat, a guide of Realistic Asia, and his driver, for our trip to Ha Long Bay, first for the scenic seaplane flight (recommended by Ashley), then we boarded the Orchid Trendy cruise ship for an overnight trip to the bay and the caves at Cat Ba Island. Dat met us upon our return for a drive back to Hanoi Airport. Since we had time before our flight, Dat offered to show us an interest of our choice. We chose the Museum of Ethnology, an amazing place to learn of the 53 ethnic groups of Vietnam. Dat provided in-depth information, better than a museum tour guide. He then delivered us to Hanoi airport for our flight to Hue, where we were met by Trinh, of Realistic Asia, and her driver, who delivered us to the Pilgrimage Village resort, outside of the city. The next morning, Trinh guided us around the Citadel, the Imperial Palace the back streets of Hue, and a river tour on a Dragon Boat. That evening, we were dinner guests at Ngoc Son Residency, a special place that is not available outside of KimKim/Realistic Asia. The next day, we were met by Laura (Phuc) of Realistic Asia for our drive to Hoi An, where we spent the afternoon touring the city on foot. The next day, we enjoyed a private Vespa tour of the country side with Vespa Adventures, suggested by Ashley. In the evening, we attended the Teh Dar show in the Bamboo Theater, suggested by Ashley. It was an amazing acrobatic and musical depiction of tribal highland Vietnam birth, life and death. On our last day, the driver delivered us to Da Nang airport, where our KimKim tour was finished. In summary, KimKim/Ashley did an excellent job planning our trip, and procured the guide services that provided guides that were outstanding in every way. They adapted their tours around our requests wherever possible. They spoke excellent English, and we thoroughly enjoyed their company, in addition to their knowledge of the culture, food, and history of Vietnam overall, and specifically the locale that we experienced. The suggested extra experiences (water puppets, scenic plane, Ngoc Son dinner, Teh Dar show) added to our unique experience. We would not have been immersed in Vietnam as thoroughly as we were, if not for Ashley and KimKim. Thank you.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 14, 2025
Dear Dan & Elizabeth, Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam. We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable. We're especially pleased that you enjoyed the... Read more

Dear Dan & Elizabeth,

Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam.

We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable.

We're especially pleased that you enjoyed the unique experiences suggested. These are the types of authentic and unforgettable moments that we strive to create for all our travelers.

Your feedback is incredibly valuable to us, and we will be sure to share your kind words with me and the entire team. We hope that you'll consider traveling with KimKim again in the future, and we look forward to helping you create more amazing memories around the world!

Sincerely,
Ashley

We loved Thailand.
Thailand | Feb 3 - Feb 11, 2025

Steph
Steph V.
New Hope, MN | Reviewed on Feb 12, 2025
We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job...
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We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job educating us on the elephants. They also took a to.n of fun pictures for us. We got to make medicine balls for them, feed them, play in the water with them, and give them a mid bath. We then finished the day with a buffet style lunch that was very good. I would highly recommend this elephant sanctuary.
Last we were off to Krabi. Our travel specialist was able to make a last minute change to our itinerary and add in a cooking class. We had so much fun and ate so much food!
Our Thailand vacation was amazing, and I am so grateful for the help of Ashley from Kim Kim for her work on all of the logistics to make sure that everything went seamlessly. She was quick to respond if issues arose, and made sure that the team handled things quickly.

Hotel Reviews
Silom Serene Hotel
Bangkok

Staff were extremely friendly. The hotel was very clean and was located in a very safe area close to a lot of shopping and food. The breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai

Staff were extremely friendly. They had a very nice pool area, and it was nice that they provided welcome drinks and daily afternoon snacks. The location was a bit off the beaten path so it was quiet, but a short 10 minute walk across the bridge to a more touristy area with tons of shops and restaurants. We got to enjoy local street food which was delicious. The beds were quite firm, but not horrible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Panan Krabi Resort
Krabi

This hotel was amazing! It was extremely clean, we had a beautiful view of the ocean from our balcony, a great pool area (multiple pools), a delicious and very large breakfast buffet, and was in the perfect location. The staff were also extremely kind and welcoming. I would highly recommend this hotel!

Authenticity & Character
Not a lot of character, but it’s a resort and beautiful.
Location
Close to the beach and all the shops/restaurants, but tucked back down a short alley so it was quiet.
Staff
Cleanliness & Comfort
Activity Reviews
Half day combined Grand Palace Temples city tour
Half day combined Grand Palace Temples city tour
Bangkok

We learned so much. Was a great way to start our trip in Thailand.

Quality of Experience
Guides, Drivers and Staff
Transport
On time, safe, water available.
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

Neng took us to a variety of places and was able to suggest things that we had never heard of. Was such a fun evening, and loved that we ended it with a tuk tuk ride back to the hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai
One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai
Chiang Mai

The spa was very nice and the massage was relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Such a unique and fun experience to do both of the markets. Many made sure we got time to fully experience both markets and we had time to shop and snack on delicious food/smoothies.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Wat Umong Temple and Chiang Mai City by night
Evening Wat Umong Temple and Chiang Mai City by night
Chiang Mai

This was our least favorite tour. Our guide didn’t do a great job explaining things to us. It was beautiful, but wouldn’t do it again.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

One of my favorite days in Thailand! The sanctuary was well organized, clean, and the guides were engaging, funny, and knowledgeable. We were able to interact with the elephants so much, creating amazing memories. Would highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 12, 2025

Hello Steph,

Thank you so much for your time with so nice words! I'm glad to hear that and I will pass your compliments to our staff, the tour guide to improve the services every day.

It's my honor to be a part of your trip to make sure you have a wonderful time with memorable experience together. I hope to see you and have an opportunity to support you in the future to Thailand again with more inspiring activities or any Southeast Asia countries.

Thank you once again and wish you all the best!

Kind regards,
Ashley

You need to go there!
Vietnam | Jan 14 - Jan 28, 2025

R
Ronald G.
Covington, VA | Reviewed on Feb 07, 2025
This was a great trip to Vietnam and Cambodia. 2 weeks was exactly the right amount of time to see everything we wanted to see. It struck the proper balance between activities every day, a variety of excursions, with the right amount of rest time in between. Transportation around town was excellent. Pickups and drop-offs at the airport were smooth, enough of the people in Indo-China spoke English to get by. The education about history was very informing. Bike rides, although challenging at my... Read more

This was a great trip to Vietnam and Cambodia. 2 weeks was exactly the right amount of time to see everything we wanted to see. It struck the proper balance between activities every day, a variety of excursions, with the right amount of rest time in between. Transportation around town was excellent. Pickups and drop-offs at the airport were smooth, enough of the people in Indo-China spoke English to get by. The education about history was very informing. Bike rides, although challenging at my age of 73, was good exercise and allowed us to see the local people and how they lived. We saw some cultural events, some flavor of the local food. There were 3 cooking classes. We saw a variety of places in Vietnam and understand the role that Vietnam and Cambodia play in the modern world. The only negative is that we probably did not ask questions of Ashley often enough. She eventually answered them. Ashley did a great job of planning our trip. We would do it again, except Vietnam is on the other side of the world and the plane rides were exceedingly long.
Ron Goings

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 10, 2025
Dear Ron, Thank you so much for sharing your feedback! We're thrilled to hear that you had such a wonderful trip to Vietnam and Cambodia. We understand that the long flights can be tiring, but we’re so happy you were able to enjoy everything else! We also appreciate your constructive feedback regarding communication with Ashley. We'll make sure to encourage more frequent engagement next time to ensure everything goes smoothly for you. Thanks again for trusting us with your trip. We’d love... Read more

Dear Ron,

Thank you so much for sharing your feedback! We're thrilled to hear that you had such a wonderful trip to Vietnam and Cambodia.

We understand that the long flights can be tiring, but we’re so happy you were able to enjoy everything else! We also appreciate your constructive feedback regarding communication with Ashley. We'll make sure to encourage more frequent engagement next time to ensure everything goes smoothly for you.

Thanks again for trusting us with your trip. We’d love to help plan another adventure whenever you’re ready for your next great experience!

All the best,
Ashley