Ashley Nguyen

Ashley was on top of all the details from start to finish, both before the trip and while Buthaina and I were in Vietnam. Even with some flight delays (to be expected), we were met by our drivers and guides without missing a beat. Great professional, courteous service. Accommodations were uniformly good (we especially enjoyed the Cozy an Boutique Hotel in Hoi An) and guides were very knowledgeable and friendly (especially Mr. Chung in Hanoi and Anna on the Mekong delta trip). Happy to give our highest rating.

Great trip to Northern Vietnam arranged by Ashley. The KimKim system which allowed a lot of back and forth during the planning phase worked very well. We were even able to make changes to our itinerary while there in Vietnam - almost in real time. Ashley was very quick and responsive throughout the whole trip.

Everything went like clockwork, from the first pick-up at our hotel to the final drop off at the airport. We managed to cram in a whole host of things that would not have been possible had we simply been on our own. Contrary to my expectation, the car we had was really nice and spacious - perfect as we had a lot of luggage. The guide we had, Mr. Dung, was great. His English was good and he had a fount of local knowledge about the history of Vietnam, its culture and everything about daily life. The driver, "Mike", was very careful sticking to the rules and never made me nervous despite the crazy driving scene.

Highly recommended.

EGB, Washington DC

Hotel Review

Halong Aquamarine Cruise

Ha Long

Great cruising boat. Very spacious cabin with everything one needs. Excellent food. Helpful crew.

Authenticity & Character

Location

Easy to get to the port

Staff

Tom, the trip manager was very helpful and informative.

Cleanliness & Comfort

Bathroom was big and spotless.

Activity Review

Cycling At Tho Ha Village & Visiting Galaxy Grotto ( S)

Vietnam

Nice to visit areas off the beaten path in Vietnam and experience some local culture and participate in activities such as planting rice.

Food

Guides, Drivers and Staff

Transport

Thoroughly enjoyed the trip. Everything went very smoothly and without a hitch. All of our Drivers and Guides were responsive to requests, and very knowledgeable and informative. Hotels were lovely. Overall, the ability to customize the trip to our interests made it a fabulous experience.

Hotel Review

Bespoke Trendy Hotel Hanoi

Rooms were clean, staff was wonderfully friendly and informative. Great location and they have an incredible breakfast. We have done a lot of traveling, and this was the best breakfast we have ever seen.

Authenticity & Character

Location

Staff

They have a great introduction to the city on arrival. Helped with maps, breaking large currency bills, general advice on what to see and wear. Overall an excellent staff, every person we interacted with was great.

Cleanliness & Comfort

Activity Review

Phare Ponleu Selpak Circus Show

Siem Reap

Thoroughly enjoyed this show. It was a nice break from visiting temples. A great performance and a great cause.

Quality of Experience

Guides, Drivers and Staff

Transport

This was the best trip thus far in our life! We were lucky to work with Ashley from the Kimkim team on creating the experience of a lifetime and couldn't have asked for a better agent.

We had great tours and experienced many new things, ate new foods, and met some great people along the way.

Each day, we knew what the agenda was and had a white glove experience with private transfers and troubleshooting (which were little to none as the trip plan was basically perfect).

We can't wait for our next adventure and will definitely be repeat customers!

I had a wonderful time engaging with Ashley. She helped make my trip memorable, not only during the planning stages but also while I was on the trip. Incredibly responsive, informative, and helpful, Ashley made sure my trip went smoothly day to day. She provided me with great ideas on what to do in the moment while I was on my trip that helped make it more unique and also made it feel like I had a local friend to consult with. I’d absolutely repeat my experience working with Ashley.

We made a relatively last-minute decision to travel to Vietnam and Ashley not only planned the entire trip for us with alacrity, but also ushered us through getting visas and other ncessary preparations without hesitation. From Hanoi to Ha Long Bay to Hoi An to Ho Chi Minh City, we were housed in luxurious hotels and met by gregarious and insightful local guides. We were introduced to the warmth of the culture and people and the savory deliciousness of the food. We even had a few last minute changes to our schedule that Ashley accomodated seamlessly and she was immediately responsive whenever we needed help. We'll definitely use KimKim again!

Kim Kim set us up with a wonderful 20th wedding anniversary trip through Vietnam. We didn’t have a luxury of time, only eight nights available, but they helped us make the most of our trip through the country. Five star accommodations, smooth transfers, thoughtful and enjoyable activities, enough time to relax. Ashley, our agent, was super friendly and responsive to our questions and requests throughout. Thanks to her and the team. Highly recommended.