Tour operator in Vietnam & Cambodia created a...
Vietnam | Dec 23 - Jan 5, 2025

C
Caroline B.
San Jose, CA | Reviewed on Jan 08, 2025

Tour operator in Vietnam & Cambodia created a well planned itinerary that matched our travel style & interests. They gave quick responses to our questions before our trip & during our trip & chose excellent guides & drivers with nice cars. Tracked our movements during the trip to make sure all was going well. Good hotels. Excellent platform for planning & communication. Highlight was meeting a family of a tour guide where they shared roasted sweet potatoes & corn. And another guide took us to his favorite off the beaten track eating places & taught us how to eat native fruits in the market. A memorable experience besides experiencing the best food!

Hotel Reviews
Palago Boutique Hanoi Hotel
Hanoi

Just as pictured & noted.

Authenticity & Character
Felt like we were in Vietnam with the decor. Not a huge hotel which felt more authentic.
Location
In a good part of town & close to the places we wanted to go.
Staff
Yes. So nice & helpful.
Cleanliness & Comfort
Yes even the beds were comfy.
Victory Star Cruise
Hanoi

Advertised as a replica junk with sails but there were no sails. It was poorly maintained. Needed painting, wall paper peeling, picture frames broken & the anchor system so rusted I thought it could break at any moment. Towels like sand o Paper & faded. Outside furniture faded. The staff was courteous & helpful & food quite good. Just the boat was poorly maintained. And the false advertising of having sails. Not good at all.

Authenticity & Character
Maintain the boat as noted above. Don’t advertise as having sails.
Location
Ha Long Bay too touristy. Over tourism at its worse.
Staff
Cleanliness & Comfort
Beds were hard as rocks. Was clean though.
Emeralda Tam Coc Resort

Luxury resort but not too pretentious. Great location.

Authenticity & Character
Vietnamese decor with beautiful tropical grounds & pool.
Location
In Tam Coc a quieter location than Ninh Binh city center but still near restaurants & shops.
Staff
Always helpful & courteous.
Cleanliness & Comfort
Spotless.
Hoi An Delicacy Hotel & Spa
Hoi An

Great little hotel in Vietnamese decor. Good location walking distance to Hoi An old town.

Authenticity & Character
Vietnamese decor & peacock theme throughout.
Location
Walking distance to Hoi An ancient town
Staff
Always helpful. All of the staff remembered our names, where we came from & when we were checking out. Truely amazing.
Cleanliness & Comfort
Spotless.
Thanh Lich Royal Boutique Hotel

Had a room under the restaurant & was noisy. They did change my room the next day which was quieter but heard rats in the ceiling during the night.

Authenticity & Character
An Asian style but so poorly maintained didn’t work.
Location
Close to the promenade.
Staff
Courteous.
Cleanliness & Comfort
Was clean at least.
Angkor Village Hotel

Good location in Siem Reap, beautiful grounds & rooms. This was our favorite hotel of our trip. We didn’t want to leave. The rooms were fabulous. With the first walk-in, beautiful spa/meditation music playing from the room’s music system. Pure Nirvana.

Authenticity & Character
Beautiful tropical grounds with huge Cambodia inspired decorated rooms.
Location
Walking distance to good restaurants & night market (Pub Street).
Staff
Very courteous.
Cleanliness & Comfort
Perfect
Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Too touristy. Would skip or just take a day tour. Too many boats & tourists.

Quality of Experience
Limit number of boats to at least half allowed in Ha Long Bay
Food
The buffet was excellent & serving staff professional.
Guides, Drivers and Staff
Transport
Buffet Dinner with Apsara dance show
Buffet Dinner with Apsara dance show
Siem Reap

Show was just ok but too many tourists. Going through the buffet with that many people was a bit disgusting. Too touristy.

Quality of Experience
Food
Just average. Too many people to serve excellent food.
Guides, Drivers and Staff
Our guide was the best.
Transport
Our driver was there for us immediately after the show because we wanted to get out of there fast to beat the hundreds of people that would be leaving at the same time.
Siem Reap: Explore Angkor Complex Temples
Siem Reap: Explore Angkor Complex Temples
Siem Reap

Temples amazing.

Quality of Experience
Remotes uniqueness
Food
Local restaurants with excellent local food.
Guides, Drivers and Staff
Our guide always informative & helpful.
Transport
Local specialist: Huyen Nghiem