Fantastic Trip!
Japan
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Oct 9 - Oct 22, 2024
I was planning our first trip to Japan and while researching I stumbled upon KimKim. What a fantastic find!!!! It is hard to find a travel agency with on location experience. KimKim has a terrific platform that helps to identify your needs and wants in a trip and then they connect you with a travel agent who is an expert in that location. We were connected with Leny in Tokyo. She was AMAZING!!! After filling out the questionnaire she came up with a couple of suggested itineraries. We then scheduled a phone call to discuss in further detail our thoughts about the itinerary. That really put my mind at ease, to talk to a real person and get instant feedback! We made modifications to make the trip exactly what we wanted. Leny was helpful every step of the way. She made a VERY detailed schedule for us. Organized wonderful tours and experiences. The hotels were terrific. Then she took customer service to the top level. When we were in Japan she was available for support throughout our trip! One time I could not find my train tickets and she mailed them again to me as I was at the station!!! Now that is support!! While being fairly well travelled, I was very nervous having never been to Asia. Leny put my mind to rest. She was absolutely incredible throughout this entire process. This was a very special trip to celebrate my birthday. It was a trip of a lifetime and I owe a huge part of that success to Leny at KimKim. THANK YOU LENY!!!
Hotel Reviews
Absolutely beautiful hotel. Gorgeous rooms. Delicious breakfast. Great location!
Beautiful hotel and lovely room! Great bath products.
The lobby is beautiful. The breakfast is very good. The room was very small.
Loved the Ryokan experience! Beautiful hotel. The onsen was amazing.
Activity Reviews
Great mix of restaurants to try. Learned lots of interesting facts about the Japanese culture. Ray was a good guide.
Good way to get a crash course in Japanese history and the Shinto and Buddhist religions. Very nice to have a guide show you around and take you from sight to sight.
This was a wonderful tour. Chees (our guide) took us to a mix of food stops and shops. She explained the history and the culture. It was a great way to see traditional or old Tokyo. There is so much tied into the art of Japanese craft. We also got to appreciate the architecture of the area. It was really informative and interesting.
This was a group tour and the group was a little too large. The guide Meyu was very good. Informative.
Really enjoyed walking around the Geisha and Samurai areas. The architecture was so beautiful.
Our guide really made the Geisha quarter come to life. So interesting!
Great way to see a lot of Kyoto's highlights.
BEAUTIFUL part of Kyoto! Enjoyed seeing the shrines and the nature of the area.
This was our least favorite experience. The "tea master" was very formal in her explanations. And it is not her fault, but we do not like the taste of Macha. This was a waste of our time.
Hi Dana, thank you so much for your kind review! It was a joy to help you plan your trip to Japan and celebrate your birthday there. I’m really glad to hear you had a great experience and that everything came together just as you wanted. It was wonderful to be part of your trip and special celebration. If you ever plan another trip, I’d love to help again!