Noga was fantastic, support was terrible
Iceland | Mar 23 - Mar 28, 2025

B
Ben A.
Tempe, AZ | Reviewed on Mar 30, 2025

Noga was fantastic, unfortunately the poor support once on the trip means I can’t suggest her or kimkim to others. If there’s something else support had been there I would definitely refer Noga to others.

Activity Review
Ice Cave Experience Breiðamerkurjökull
Ice Cave Experience Breiðamerkurjökull
Iceland

It was crowded, small, and not very exciting. It was pretty, and the history was interesting, but ultimately not worth the time.

Quality of Experience
Probably nothing within the control of the organizers.
Guides, Drivers and Staff
Guide Was great
Transport
Old truck, broken seatbelts, but ultimately it worked fine
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Apr 09, 2025

Thanks for taking the time to leave a review! I loved working with both of you to plan your Iceland adventure. I’m sorry to hear that you were unable to make it to one of your hotels due to weather. Our support team is available for emergencies but if changes are made while you’re in country, we encourage you to do contact the hotels yourself. I hope that your trip overall was amazing and that you were able to enjoy Iceland’s natural wonders. I’m so glad that you enjoyed working with me and I hope you’ll give kimkim another chance in the future.