Amazing Honeymoon Experience!
Japan | Oct 12 - Nov 2, 2024

T
Thomas F.
Flagami, FL | Reviewed on Nov 03, 2024

Our three weeks in Japan were fantastic. Our local guide Shona suggested locations and activities that we would have had difficulty finding on our own but that made the trip very memorable. The accommodations she found for us, particularly the Ryokan in Kawaji Onsen, were among the best hotels we have ever stayed at and were staffed by some of the nicest people we've ever met. We felt very pampered.
Shona was always available and prompt in responding to our inquiries and issues even with the substantial time difference between us. She would also send us our itinerary for the day on our trip itself which made things very easy.
The guides she booked for us were very friendly and shared a lot of interesting cultural knowledge about Japan with us. One of our drivers was kind enough to suggest alternative activities on a day when the weather was not cooperating with what was initially planned.
There were a couple of instances where we had a guide booked for us that felt somewhat unnecessary - like days where we went hiking and probably would have preferred to have just had a driver instead. This is also on us in that we could have communicated this preference to her a bit better.
On the whole, Shona was a great planner for our trip to Japan and we would recommend her and KimKim to other travelers in the future!

Hotel Review
Iwaiyado Jyuan Ryokan

Most friendly staff at a hotel we have ever stayed at. Our train was running late and we were worried we would miss our dinner reservation. The driver for the hotel GUESSED that we would be on the last train and was waiting there to bring us back to the hotel so we could get ready for dinner. A gesture of hospitality that I will remember forever. The onsen is also amazing, the best we visited on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Nov 04, 2024

Hi Thomas,
Thank you for your kind feedback. You are such a considerate and independent guest, and we will work even harder to improve our service and more understanding our clients’ requests. Wishing you all the best, and thank you again for choosing KK to plan this trip for you. Looking forward to seeing you on your next journey!
Best wishes
Shona