Andrea was very responsive and put together a good itinerary
Colombia | Nov 23 - Dec 2, 2024

Jill
Jill K.
Chicago, IL | Reviewed on Dec 09, 2024

Andrea was very responsive and quickly set up an itinerary that met our needs. Her team kept in touch with us during the trip, making adjustments due to two delayed flights. The local guides were informed of the delays . All local guides were very professional, arrived on time or early, spoke good English, were very knowledgeable and took good care of us. Most of the accommodations were good. One jungle lodge was very remote, difficult to reach, had no hot water so we would have preferred only one night there. Another hotel, in Santa Marta, was very nice but we arrived late and left early so didn't have time to enjoy the facilities. Plus the hotel was near the main square and music blared until the early hours of the morning. The hikes were quite challenging but we were fit enough, though tired.

Hotel Reviews
Casa La Fe
Cartagena de Indias

Great location in the old town and on a square with restaurants nearby. The staff members were all very helpful. The breakfast options were wonderful. We enjoyed the courtyard. The room was small but perfectly adequate. The area was quiet. There was a nice pool upstairs. The Wifi worked well.

Authenticity & Character
Location
Quiet area in the old town
Staff
Very helpful
Cleanliness & Comfort
Room was small but comfortable
Miraflores Boutique Hotel

The hotel is on the west side of the island and doesn't have a beach. It is about 15 minutes by taxi into the town. We had a lovely room above the reception with a big balcony. The room was spacious with a narrow but nice bathroom. Breakfast was good and they have a restaurant (limited choices) for dinner. There are some local restaurants in walking distance with better food choices. The grounds are big and there's a pool but we didn't use it as the weather was wet. The only downside was the constant traffic noise as we were in Room 2 close to the road.

Authenticity & Character
Location
Staff
When we arrived, there was no one in reception and it took about an hour to find someone to check us in. Once we were settled, the staff was nice and helpful.
Cleanliness & Comfort
The beds in Colombia tend to be firm.
Reserva Natural Tierra Adentro
Santa Marta

Gorgeous setting in the jungle with birds, rescued animals and great views. The room was basic with a concrete floor and thatched roof, a small bathroom and a balcony. There was no hot water in the shower but the Wifi was strong. There is an outdoor open eating area with restaurant. Getting to the lodge is an adventure in itself. First a winding mountain road from Santa Marta to Minca, a small village. Then another 40 minutes on some of the worst roads I've ever seen (and I travel a lot). The remote setting was lovely but it would not be a place to have a medical emergency as it's so far from help. We had two nights here, one would have been enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's such a remote location so probably hard to get hot water. It was wet so we were damp and a bit chilled at times.
Ecohabs Tequendama Parque Tayrona
Cartagena

The location is right out of a travel magazine. We stayed one night in Room 4 perched high on the hill with a view to the ocean. However, there were a lot of inconveniences. First, it was a long walk from the reception to the restaurant, then 106 steps up to the room. Luckily we were fairly fit but it would have been strenuous for people older than us. Secondly, the bedroom was upstairs in the cabin. The lighting in the room was poor and I needed to use a flashlight to get things out of my suitcase. To use the bathroom, you have to go outside and downstairs (avoiding any rain). Not ideal for an older couple who need to go to the bathroom at night. Bring a flashlight. There was a coffee maker tucked away in a dark corner next to the bathroom, but no complimentary coffee, only sugar was provided. There were good breakfast choices in the impressive restaurant but service was slow and we waited about 40 minutes to get our breakfast while other guests who arrived after us got their food, ate and left. It was definitely an experience to stay in such a gorgeous place but it is better suited to younger people.

Authenticity & Character
Architecture of the cabins and restaurant
Location
Views of the ocean
Staff
Restaurant staff didn't speak English which lead to incorrect orders. I asked for tea with milk and got a cup of tea and a glass of milk. Service was slow.
Cleanliness & Comfort
The lodge is in the jungle so expect mosquitos and cockroaches in the room. The bathroom had hot water though it did run out.
Casa de Isabella, a Kali Hotel
Santa Marta

Lovely hotel. Our room was large and on the third floor. There is no elevator/lift. Unfortunately we arrived late and left early so didn't have an opportunity to use the pool or have breakfast. The bathroom was spacious and had hot water.

Authenticity & Character
It appeared to be built from old houses so was interesting
Location
Close to a main square in the old town. Walking distance to restaurants. We stayed on a Saturday night and the music from the square blared until about 2:00 AM. No sleep for us.
Staff
Receptionist spoke limited English. But in the morning a young lady helped us with our bags as we had an early start.
Cleanliness & Comfort
All good. There were even robes in the bathroom.
Hotel De La Opera
Bogotá

Fabulous hotel in the old city. The staff were very helpful. The hotel has three courtyards with rooms around them. Our room was comfortable with a nice bathroom. The location was quiet. It's very close to the main square and I felt very safe walking around the square early the next morning. It was also a quick walk to several museums. The hotel has a restaurant on the fourth floor with good food for dinner Breakfast is served in the courtyard and was an amazing buffet, the best breakfast of our trip. I had an omelet made to order. I wish we had more time here as the hotel was so nice.

Authenticity & Character
The hotel appears to be made from three adjacent houses so has lovely interior courtyards.
Location
So close to the square and museums, easy to walk around the area.
Staff
Very helpful
Cleanliness & Comfort
Nice room, good wifi, hot water in the shower
Activity Reviews
The Double Waterfall in Minca
The Double Waterfall in Minca
Colombia

We ended up going to two waterfalls within walking distance of our lodge. Cesar was a great guide. The hike was easy. You could swim at the waterfalls. The Marinka Falls had bathrooms and a restaurant where we had lunch.

Quality of Experience
Cesar was a great guide
Food
We had a nice lunch at the Marinka Waterfall
Guides, Drivers and Staff
Afternoon-Night Walking Tour
Afternoon-Night Walking Tour
Cartagena

Our guide gave us a good overview of the old city.

Quality of Experience
Guide spoke good English, very nice woman
Guides, Drivers and Staff
On time, helpful. took good care of us.
Transport
No waiting, nice vehicle
Nature Walk and Wildlife Spotting Adventure in Matute
Nature Walk and Wildlife Spotting Adventure in Matute
Cartagena

Luis was a wonderful guide and really knows and loves birds. We also saw an iguana and many howler monkeys. The visit to the house of the owners of the reserve was a great experience too. Luis had a good camera and shared the photos he took. The whole tour was quite an adventure walking through this area of regenerated jungle.

Quality of Experience
Luis is so knowledgeable about wildlife
Guides, Drivers and Staff
Great guide
Transport
Comfortable car
Cartagena Historical: La Popa & San Felipe Castle
Cartagena Historical: La Popa & San Felipe Castle
Colombia

We did this tour by car and went beyond the old city. The monastery on the hill provides great views. Unfortunately we couldn't get into San Felipe Castle as it was closed for a private event. That was a bit disappointing. But the guide took us to see some other fortification instead.

Quality of Experience
The monastery
Guides, Drivers and Staff
Friendly and helpful
Transport
On time, comfortable car
Snorkeling  in the San Andrés Coral Reef
Snorkeling in the San Andrés Coral Reef
Colombia

I wanted to go to San Andres for the snorkeling. I've been lucky to have snorkeled all over the world. The guide, Miguel, was very nice and safety conscious. But the snorkeling itself was disappointing. There was some hard coral but no soft coral nor much color. There were some fish but not what I was hoping for. Also, it had rained the day before so visibility was low and the ocean was rough so we got bounced around a lot of the time. Perhaps a different location or day would have been a different experience.

Quality of Experience
Coral bleaching but that is happening worldwide.
Guides, Drivers and Staff
Miguel was good, interesting to talk to
Transport
We went on Miguel's little boat. Don't bring anything of value as things may get wet. Miguel had a dry bag.
Discover the treasures of San Andrés Island
Discover the treasures of San Andrés Island
San Andrés Island

The guide took us around the island with three stops - a museum, Baptist church and historic house.

Quality of Experience
Guide was interesting. Carolina is a diver as well as a guide.
Guides, Drivers and Staff
Knowledge of the island
Transport
Comfortable car
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia

A fairly tough 10 mile hike along the coast of the National Park. It is an out and back hike on the same trail. Lovely views. Lots of people and lots of mud. Wear boots or sturdy shoes. Bring water, sunscreen and a hat. It was very hot and humid. We had a break for lunch and a swim at a beach. For lunch we had fresh fish. Cesar was a considerate guide who knew how to avoid the worst of the mud. Along the way we saw capuchin monkeys, a crab, frog, bats and lots of leaf-cutter ants.

Quality of Experience
This is a place I wanted to see.
Food
Fresh fish on the beach.
Guides, Drivers and Staff
Cesar was excellent. Very considerate and safety conscious.
Transport
Four wheel drive from the mountain lodge to the National Park. The driver took our bags to the hotel
Bunkuany: The Heart of the Wold
Bunkuany: The Heart of the Wold
Colombia

An amazing experience to see this archeological site in the jungle. We were the only people there. It exceeded our expectations. The hike was somewhat strenuous but seeing Bunkuany was worth it. Also we enjoyed a simple but delicious lunch with a farmer and his wife. Cesar and the local guide took good care of us. The drive to the trail was long and very bumpy but we got to stop and see some interesting rock carvings.

Quality of Experience
Great guides who took care of us.
Food
Nice lunch with the farming family.
Guides, Drivers and Staff
Very interesting people
Transport
Alex drove in very challenging conditions
Paloquemao Farmers Market |  Colonial Downtown & Monserrate
Paloquemao Farmers Market | Colonial Downtown & Monserrate
Colombia

Luis was an enthusiastic guide and a very interesting person. We loved the market, seeing the fruits and vegetables and tasting some of the food. Luis knew many of the vendors and introduced us. Then we went to Monserrate and appreciated the fast pass tickets as it was very busy. We had a lovely lunch there and enjoyed the views. Luis also provided a walking tour of the old town, taking us along narrow streets and past street entertainers. The next day he arrived on time and accompanied us to the airport.

Quality of Experience
It was all great.
Food
The food at the market and lunch up on Monserrate
Guides, Drivers and Staff
Our driver, also called Luis, was very professional.
Transport
Great driver
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 11, 2024
Dear Jill, Thank you so much for taking the time to write such a detailed and thoughtful review. It truly warmed our hearts to read about your journey. Knowing that we could make your experience seamless, even amidst unexpected delays, means the world to us. Your kind words about our local guides, their professionalism, and their care make us incredibly proud. They are passionate about sharing Colombia’s beauty, and it’s wonderful to see how much they added to your trip. We’re grateful for... Read more

Dear Jill,

Thank you so much for taking the time to write such a detailed and thoughtful review. It truly warmed our hearts to read about your journey. Knowing that we could make your experience seamless, even amidst unexpected delays, means the world to us.

Your kind words about our local guides, their professionalism, and their care make us incredibly proud. They are passionate about sharing Colombia’s beauty, and it’s wonderful to see how much they added to your trip.

We’re grateful for your insights about the accommodations and activities, as they help us grow and improve. Colombia’s magic lies in its contrasts—wild jungles, vibrant cities, and tranquil beaches—and your adventurous spirit shone through in embracing it all.

It was truly our pleasure to be part of your adventure, and we hope the memories of Colombia stay with you forever. Whenever you’re ready to explore more of our beautiful country, we’ll be here to create another unforgettable journey for you.

Andrea