It's just perfect.
Japan | Sep 3 - Sep 13, 2024

Doug
Doug N.
San Jose, CA | Reviewed on Sep 16, 2024

First off, Sandy is amazing. From the first day of planning to the end of the trip, she's always there with us. She answered all our (4 of us) questions. And is always one step ahead of our trip. She had always informed us 1 day ahead as who is our driver or who is our local guide, and what to do next. When we contacted her for a little hiccup, she and her team immediately jumped on it to resolve the situation. (BTW, the hiccup was from the other place booking, not Kimkim).

Jennifer, Fiona, Mike, Jade, and Micky are flexible and knowing their locals well. Drivers are on time. We like Hotel at Kyoto and Osaka best. La Valse at Busan has a very nice view, but the room is not too functional due to a not useful countertop. So it's just ok. All hotels are very clean btw.

All in all, I'm glad I found Kimkim and more so when having Sandy as our specialist. We'll look for Kimkim for our next trip, and hopefully we got Sandy again. And for sure, I'll share our experience about kimkim with our friends.

Thanks for wonderful memory.

Hotel Reviews
Lavalse Hotel

The view is amazing. But the room has the countertop (like kitchen countertop) which take up a lot of room. I would trade the view for the more functional room.

Authenticity & Character
Location
Great view.
Staff
Cleanliness & Comfort
clean but not comfy due to the countertop takes up a big chunk of real estate.
Cross Hotel Osaka
Osaka

Best hotel chain for my trip. Both lobby and room are nice and roomy. I would love to stay here next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Best hotel chain for my trip. Both lobby and room are nice and roomy. I would love to stay here next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Ginza PREMIER
Tokyo

Location is good but the lobby is so tiny. Room is clean but ok. I'm ok to stay here next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NINE TREE PREMIER HOTEL MYEONGDONG II
Seoul

Good lobby, room is ok but one annoying thing is about the motion detection light. I would like to have an option to use it or now. At night if you have to go to the bath room, this light will be wake you up or your partner up.

Authenticity & Character
Location
Staff
I had to leave at 7:00am at the same time, the buffet would just got open. The staff ordered our breakfast packed for us the night before. And actually they were ready before 7:00am. This is great.
Cleanliness & Comfort
annoying night motion detection light
Activity Review
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

I was really looking forward to experiencing the local food in Osaka, but honestly, it didn’t live up to my expectations. Maybe it’s because I’ve had amazing street food in places like Thailand and Vietnam, which are hard to beat.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 23, 2024
Dear Doug, Hope you have a great day.Thank you so much for your kind words. We’re thrilled to hear that you had such a wonderful experience with our team and me. It’s great to know that our guides are flexible and knowledgeable during your tour. We appreciate your feedback about the hotels, especially your thoughts on La Valse in Busan. Making sure our travelers are comfortable is important to us, and we’ll pass along your comments for consideration. We’re delighted that you’ll be... Read more

Dear Doug,

Hope you have a great day.Thank you so much for your kind words. We’re thrilled to hear that you had such a wonderful experience with our team and me. It’s great to know that our guides are flexible and knowledgeable during your tour.

We appreciate your feedback about the hotels, especially your thoughts on La Valse in Busan. Making sure our travelers are comfortable is important to us, and we’ll pass along your comments for consideration.

We’re delighted that you’ll be choosing Kimkim for your next trip. Thank you for sharing your experience with your friends and for allowing us to create lasting memories for you.

Safe travels, and we look forward to helping you plan your next adventure.

Best regards from Asia,
Sandy