We had never been to Colombia before and in f...
Colombia | Feb 2 - Feb 15, 2023

Brian
Brian B.
Canada | Reviewed on Feb 17, 2023

We had never been to Colombia before and in fact some friends asked us why we were going there. Felipe, our local specialist was very attentive and on each leg of our trip we were met at the airport by a greeter and a driver (very welcome on our arrival at 4:00am). Anytime we had a question through Watsapp, Felipe or a member of his team would reply within minutes even late at night. For each transfer Felipe confirmed the pick up details and gave the name of the people meeting us. We are now spoiled by the handholding but it absolutely eliminates the stress of travelling to a new place. A minor issue in the booking was sticking to the budget we had given for the trip.
We had guides in Bogota (Tom), Medellin (Manuella), Cartagena (Oscar) and the 4 hr drive from Taganga to Cartagena (Javier, who gave us an impromptu seminar on Colombian music). The latter was a pleasant no-cost surprise as the drivers rarely spoke English. In every case, the guides gave us a thorough overview of their cities, made restaurant recommendatons and were a very time efficient way to learn about Colombia. All were very enthusiastic and proud to teach us about their country.
The accomodations were all well selected boutique hotels, even the ones owned by Marriott and Hilton in Bogota. The locations allowed us to mostly walk to dinner and we never felt any security concerns. The restaurant bookings were excellent and made for some memorable evenings.

Hotel Reviews
The Artisan D.C. Hotel, Autograph Collection
Bogotá

A nice boutique hotel in a trendy part of Bogota. There was never a security concern and restaurants were all a few minutes walk. The bar and dining room were very nice (although we found that a glass of wine in the bar was a little pricey). The breakfast was excellent and the service was great. The only reason I didn't give it 5 stars was the noise. At 6:00am someone outside was shouting something that sounded like he was selling and there was ongoing conversation in the room next door that made me wonder if it was being used as an office. We stayed here again on a different floor the night before our trip home and I had to call the front desk about the noise coming from our neighbor at 11:00pm.

Authenticity & Character
Cool design of the room and very nice bar and restaurant
Location
Safe and trendy, near restaurants and bars
Staff
Cleanliness & Comfort
Patio del Mundo
Medellín

This hotel is located in two large houses across the street from one another. Both have beautiful gardens where breakfast is served and nice lounge areas. While they are right in the heart of a restaurant and bar neighborhood, the gardens made it seem like we were in the country. The hosts were very welcoming and attentive. We met another couple at dinner who were scouting wedding venues and enthusiastically recommended Patio del Mundo as a place to book the wedding party during their stay in Medellin.

Authenticity & Character
Every room has a theme, we were in Argentina. There was no TV in the room but we didn't miss it and has a nice time on the patio of our room surrounded by tropical gardens.
Location
we only took an Uber for dinner once and walked to our other dining spots.
Staff
Cleanliness & Comfort
Hotel Quadrifolio
Cartagena de Indias

We ended up in this hotel because our original choice was booked by the time we pulled the trigger. It turned out to be the No 1 hotel in Cartegena and we were lucky to get it at no extra cost. It is set in a Colonial building that has been completely restored (there is a book in one of the lounges that describes the three year project to bring it back from ruin). The location was in the heart of the old town with bars and restaurants on every corner. We were met on arrival by the manager and checked in while sitting comfortably on a couch with a cold welcome drink. The room was incredible with high ceilings and a period appropriate theme. Breakfast was excellent and served at a community table so that you can meet other guests (however you can also dine privately across the hall). One morning we had an early pick up and the hotel served us a half hour before the usual starting time without a question. There is a hot tub on the roof with a small seating area that made a nice spot to sit outdoors (the hotel also supplied us with plastic wine glasses and a corkscrew so that we coould enjoy some wine we had bought).

Authenticity & Character
Beautifully renovated colonial building with a central courtyard. This was the highlight of the trip.
Location
The heart of the old town a quick walk to dining and bars.
Staff
Friendly and attentive, met ou every request including where to buy wine and water.
Cleanliness & Comfort
Hotel San Pedro de Majagua
Isla Grande

People go to Rosario Islands because the beaches in Cartagena are not very nice. This hotel is served by it's own speedboats from the main port. We were fortunate to have a guide and driver take us to the departure point which was a bit chaotic. Our guide stayed outside the fence until we had checked in and were ready to board. It takes about an hour but on the return seasonal winds caused a detour that resulted in a 2 hour trip. Pro tip: sit on the right side on the way to avoid the sun and also on the way back to avoid the spray, some people were soaked. There are 2 boats carrying 40 people each, most of whom were day trippers. When the boat docks there is an orientation and welcome drink and then a stampede for one of two small beaches (one has music, the other does not and both have bars). There are beach chairs and a few Bally beds with curtains. Activities included scuba diving, cycling and kayaking through the mangrove but we found them quite pricey for what they were and in the case of scuba, about twice the going rate (300,000 COP for a 1 tank dive). It seemed more like a community money-maker than paradise lost. A positive was the great service and warm reception at the main desk and would like to cite Evelyn specifically. The service in the dining area was also excellent and the food and drink were good and reasonably priced for an island. A drawback were the ever present flies in the outdoor dining area, there were a couple of propeller type devices to shoo them which sort of worked but at breakfast we actually changed tables to get away from relentless flies. The rooms were little cottages scattered around the property. They were clean and comfortable, with outdoor seating areas and a hammock. We turned off the mini fridge at night as it was a little noisy and the room had a broken towel hook and toilet paper holder. On the whole, nice but in need of an update.

Authenticity & Character
The rooms need an update, service was excellent
Location
Staff
Evelyn at reception was a standout and spoke excellent English
Cleanliness & Comfort
The rooms were clean but had a few issues
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

A good hotel owned by Hilton. Great location, the best feature was the rooftop pool with dining/bar area. The room was modern, spacious and clean with separate toilet and shower area and double sinks. A deep and narrow modern building resulted in long narrow halways that reminded us of a movie set for an institution with blank walls holding multiple small wall planters. Breakfast had many options with a buffet and menu choices. The in-house Peruvian restaurant looked cool but we did not dine there.

Authenticity & Character
Modern and nice but could have been in any city.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Colombia!
Welcome to Colombia!
Colombia

Arriving at 4:00am we were very happy to have a guide (Tom) and driver to take us to our hotel. When we arrived there was no one at reception and Tom stuck around to make sure we were checked in. Thanks Tom!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Shops Usaquen recommendations (no transportation and activity not included)
Coffee Shops Usaquen recommendations (no transportation and activity not included)
Bogotá

We did not do this activity, we did lunch instead

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch Reservation at Abasto (Usaquén area)
Lunch Reservation at Abasto (Usaquén area)
Bogotá

Very authentic local restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch Reservation at Madre
Lunch Reservation at Madre
Bogotá

This was a recommendation from a friend who visited Colombia last year. Very cool vibe and filled with locals. We asked Tom to join us and had a great meal and Cervesa. We were told it was better to do at lunch as the location was a bit sketchy at night..

Quality of Experience
Very cool, set in an area between two buildings with a roof.
Guides, Drivers and Staff
Transport
Dinner Reservation at Tierra (Chapinero)
Dinner Reservation at Tierra (Chapinero)
Bogotá

A busy, trendy restaurant we had good food and a fun time. At the end of the evening they provided dry ince and sparklers for eveyone to celebrate the evening.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Reservation at Alambique
Dinner Reservation at Alambique
Medellín

This was another highlight of our trip. Very cool ambiance, live music and great food.

Quality of Experience
You would not find this place if your didn't look for it. It is down a long hallway in an old building on a busy street. Very cool,
Guides, Drivers and Staff
we went on our own, the restaurant staff were excellent
Transport
we took and Uber
Dinner Reservation at Andrés Carne de Res
Dinner Reservation at Andrés Carne de Res
Medellín

This was doubled booked to give us an option. We chose Alambique instead and cancelled the reservation.

The Best of Medellín City Tour (with Comuna 13)
The Best of Medellín City Tour (with Comuna 13)
Medellín

Manuella was an experienced and enthusiastic giuide who gave us a thorough tour of Medellin. She worked effectively with our driver who made a convenient and fun recommendation for an al fresco lunch in a local spot. We all had a great time.

Quality of Experience
We visited a local marketn took the metro, the goldolas and explored the hilltop communities and graffiti art of Medellin.
Guides, Drivers and Staff
Transport
The driver was particularly personable and made a great recommendation for lunch. He seemed happy in his work and we requested him for our trip to the airpiort
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

Tom gave us a great tour of the city and a trip up to Monserrate. He was particularly helpful and interesting during the gold museum tour which I hadn't really been keen to do. Due to time constraints we did an interesting coffe tasting at the end of the day near our hotel. At the local market we tried a number of fruit that we had never seen before.

Quality of Experience
Tom was very knowledgeable and personable. He gave us a restaurant recommendation that turned out to be a highlight of our trip
Guides, Drivers and Staff
Transport
Dinner Reservation at Rocoto
Dinner Reservation at Rocoto
Medellín

This was an outdoor dinner spot a short walk form our hotel. At first we thought the reception was a bit abrupt but the waiter warmed up during the evening (picture a rough character from a Bond film). In many of the restaurants we went to we found the portions large enough for us to have 2-3 apetizers and wine.

Quality of Experience
Guides, Drivers and Staff
we walked
Suggested Sunset Drinks at Café del Mar
Suggested Sunset Drinks at Café del Mar
Cartagena

We skipped this activity, it sounded touristy and busy/expensive. We have seen many sunsets.

Dinner Reservation at Candé
Dinner Reservation at Candé
Cartagena

A very potpular restaurant, it was big, busy, expensive and touristy. We had a nice meal - mostly appetizers and there were dancers around the tables and live music. We prefer smaller and more authentic local spots.

Quality of Experience
The location was convenient and the restaurant was nice.
Half Day City Tour of Cartagena
Half Day City Tour of Cartagena
Cartagena

Very interesting given the history of the city. Oscar was a very competent and enthusiastic guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Colombian Coffee Tasting
Traditional Colombian Coffee Tasting
Cartagena

We had very insightful comments from the coffee person and had samples of coffee prepared in different fashions

Quality of Experience
Depart Colombia
Depart Colombia
Colombia

We were met on time at our hotel and had an uneventful 35 minute drive to the airport. We delayed our departure time to reduce our wait for our flight.

Arrival to the Islands
Arrival to the Islands
Rosario Islands

We and boatload of day trippers arrive to a welcome drink and orientation. Then there is a mad dash for the beach chairs at one of the two small beaches. We can check in at 2:00 pm but get in a bit sooner.

Quality of Experience
A bit crowded and impersonal, a tourist event but for locals
Transport
A 40 person sppedboat, check in and boarding is a bit chaotic and time consuming
Day at the Islands
Day at the Islands
Rosario Islands

The actrivities are good on paper however in practice underwhelming and a little pricey. The cuba diving was twice the going rate so we dove with a local dive shop nearby. The local guides wanted to sell us on the pricey cycling/kayaking in the mangrove tour saying there were no mosquitos (there were). We passed.

Quality of Experience
Guides, Drivers and Staff
The staff at the hotel were excellent
Transport
The trip home took 2 hrs because of the wind. The left side of the boat was soaked, fortunately we had chosen well.
Departure from the Islands
Departure from the Islands
Rosario Islands

The seasonal wind is very strong so they start the boats home early. The wind comes from the left so we boarded 20 minutes early and were rewarded by not getting soaked like those on the left side. Because of the wind the route back was along an artifical river made 300 years ago that adds an hour to the trip home.

Quality of Experience
Dinner Reservation at Marea
Dinner Reservation at Marea
Cartagena

we cancelled this reservation

Bird Sanctuary
Bird Sanctuary
Colombia

Interesting but not the same as seeing birds in the wild

Quality of Experience
Guides, Drivers and Staff
Oscar was very enthusiastic
Transport
Dinner Reservation at Juan del Mar
Dinner Reservation at Juan del Mar
Cartagena

We had walked by this restaurant earlier and thought it looked cool. There was live music and again we shared appetizers, a main and dessert. Service was very good as was the music. Lot's of locals dining there. It was a block from our hotel.

Quality of Experience
Dinner Reservation at Mistura
Dinner Reservation at Mistura
Cartagena

Live music, a place popular with locals. We shared an apetizer, main, dessert and wine.

Quality of Experience
Dinner Reservation at El Chato
Dinner Reservation at El Chato
Bogotá

Due to confusion at the reception we were led to a table on the second floor which turned out to be exclusively for the 6 course wine-paired tasting menu. We had no interest in that and had some discussion about whether to just leave. Finally, they just accomodated us and we had a very good meal of three appetizers and a main in full view of the kitchen. Very interesting experience. The pastry chef was introduced who recommended a Vegan dessert which was great.

Quality of Experience
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Feb 18, 2023
Hi Brian,
Thank you for visiting Colombia, and thank you for allowing me to be a part of your trip. All our guides spoke highly of you and Brooke, and it has been a pleasure meeting you!
I also wanted to Thank you for taking the time to write this detailed review, not only of your general experience, but also of every activity, hotel, guide, restaurant and experience you had. Although we are constantly traveling around the country doing inspection trips, trying restaurants, visiting... Read more

Hi Brian,
Thank you for visiting Colombia, and thank you for allowing me to be a part of your trip. All our guides spoke highly of you and Brooke, and it has been a pleasure meeting you!

I also wanted to Thank you for taking the time to write this detailed review, not only of your general experience, but also of every activity, hotel, guide, restaurant and experience you had. Although we are constantly traveling around the country doing inspection trips, trying restaurants, visiting hotels, and going over the quality of our tours and experiences, receiving feedback from our travelers is extremely valuable for us, and helps us to continue improving and reviewing our offering. We go above and beyond to make sure our travelers have a great time in Colombia, are able to relax and enjoy their time in Colombia, and being able to go over your comments and experiences is extremely valuable for us, Muchas Gracias! These comments (positive and constructive feedback) will be reviewed in detail not only by our team, but also by our local partners, guides, the hotels and the restaurants.

Sending you and your family all my Best Wishes for this year,
Felipe