Francisco was just absolutely amazing in help...
Chile | Mar 16 - Apr 2, 2024

N
Nilakshi I.
India | Reviewed on Apr 13, 2024

Francisco was just absolutely amazing in helping me plan this trip. he was patient with all my changing requests, worked within my budgets. most importantly, he was always honest and that gives me the confidence to refer him to all my friends. His excursion choices were well thought out, with good companies. he went over and above his brief to help me with flight bookings that were not in his purview. he was always available on whatsapp, email. and responded quickly. my only regret is we could not meet. As he said, to meet, we have to now plan another visit to South America soon!
Thank you for everything

Hotel Review
Diego de Almagro San Pedro

Lovely hotel and very well located Eduardo at the reception was most unhelpful and nasty. He absolutely refused to give us our room one minute before 3pm, when he could easily have requested the housekeeping staff. Apart from that it is a really lovely place to stay

Authenticity & Character
the architecture.
Location
Staff interaction at the reception
Staff
interaction at the reception when checking in
Cleanliness & Comfort
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Apr 15, 2024
Dear Nilakshi, Thank you so much for your kind words! I'm thrilled to hear that you had a great experience planning your trip with me. It was a pleasure working with you and assisting with your changing requests and budget considerations. I always strive to provide honest and reliable service, so I'm glad to hear that you felt confident in referring me to your friends. I'm also delighted that you were pleased with the excursion choices and the additional help I provided with flight... Read more

Dear Nilakshi,

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience planning your trip with me. It was a pleasure working with you and assisting with your changing requests and budget considerations.

I always strive to provide honest and reliable service, so I'm glad to hear that you felt confident in referring me to your friends. I'm also delighted that you were pleased with the excursion choices and the additional help I provided with flight bookings.

I'm sorry we didn't get the chance to meet in person, but I'm hopeful that we'll have the opportunity to do so in the future. If you ever plan another visit to South America or need assistance with any other travel plans, please don't hesitate to reach out.

Thank you again for choosing me to help plan your trip. It was a pleasure working with you!

Best regards,
Francisco