Kimkim Trip Reviews for Chile

4.8
Based on 338 ratings
Read 338 verified reviews by travelers who booked their trip to Chile on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Angel was great for planning trip
Chile | Mar 8 - Mar 20, 2025

K
Karla L.
Ken Caryl, CO | Reviewed on Mar 24, 2025

Angel was very helpful in the planning of our trip. He was readily accessible during the trip when questions came up.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 25, 2025

Hi Karla!
Im happy you are happy with our service!
It was great to meet you after almost 2 years :)
I hope you will come back soon
Best,
Angel.

Amazing trip in all ways!
Chile | Feb 28 - Mar 15, 2025

Kim
Kim P.
Newark, NJ | Reviewed on Mar 16, 2025
We had an amazing trip to Chile - the country is truly spectacular. Our travel coordinator Marcela was excellent, she listened to what we wanted and adapted the itinerary as needed when torrential rains and an injury required some shifts. She even brought over some medications and offered to help in the hospital with translation after a badly sprained ankle interrupted our plans. She also coordinated in-country travel for us after our initial start in Argentina and not having to worry... Read more

We had an amazing trip to Chile - the country is truly spectacular. Our travel coordinator Marcela was excellent, she listened to what we wanted and adapted the itinerary as needed when torrential rains and an injury required some shifts. She even brought over some medications and offered to help in the hospital with translation after a badly sprained ankle interrupted our plans. She also coordinated in-country travel for us after our initial start in Argentina and not having to worry about airport pick up and drop off was very helpful.

We enjoyed hiking, white water rafting and kayaking in Puerta Varas - Ko Kayak was awesome for rafting (we have done this a lot and the rain made this the best rafting trip we have ever done). Our guides everywhere were great - especially Catalina (rafting), Juan Miguel (hiking and planned biking until ankle accident) and Paz (kayaking on Reloncavi fjord). We stayed at the Kalfu Hotel which was a good location for walking and offered excellent breakfasts and comfortable rooms.

In Puerta Natales we did 2 days of trekking in Torres del Paine with W-Circuit and they were great. Tour guides Alex (3 shorter hikes of 2 hours each) and Pablo (Base Torres Hike) were very good. Come prepped with the right shoes and gear and be prepared for 4 seasons in one day. We saw quite a few people turn around on the Base Torres hike which is long (22km). We then kayaked and rock climbed with Jorge from Patagonia Adventures. He was superb and we especially enjoyed pushing our comfort boundaries with the rock climbing which was awesome (we have never climbed outdoors before). We stayed at the Weskar Lodge for most of the time (truly superb food) and had one night at the Best Western which was much better than that chain is in the US.

Our final night in Santiago, we had dinner in a local home with Gloria and Leo - great food and wine pairings and even better conversation. We highly recommend.

Hotel Reviews
Weskar Lodge
Puerto Natales

Comfortable rooms with a great view. Really great service and fantastic breakfasts. Their meals were truly outstanding - we hadn't expected to stay at the hotel for dinner but the food was so good that we ate 3 dinners there. The only downside is being a bit far for walk to town but Uber was easy and available as needed.

Authenticity & Character
Location
Staff
Very friendly and helpful
Cleanliness & Comfort
Casa Kalfu Hotel Boutique
Puerto Varas

Very comfortable hotel with a helpful and friendly staff. The only reason not to have a 5 star rating is that we were on the lower level with a patio (lovely) but it was darker as it was fairly rainy while we were there. Very good breakfasts. Great location for walking around town.

Authenticity & Character
Location
Easy walk to town and restaurants
Staff
Friendly
Cleanliness & Comfort
Activity Reviews
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

Adaptable and energetic guide for hiking Great guide from La Comarca who was able to adapt to multiple changes to planned hiking and biking trips. Juan Manuel picked us up and took us to a great breakfast place after our early morning flight from Santiago. It was pouring when we arrived and the road to the Alerce Andino national park where we were going to hike was blocked by mudslides from the rain. We went to plan b which was hiking near the Petrohue cascades (good to see) and then plan c which was going up the Mount Osorno Volcano where we had our lunch. We were at the TeSki chalet. Great food and snacks. Juan Manuel is extremely knowledgeable and fun to talk with. Highly recommend for adaptability, tremendous local knowledge and great personality. We were disappointed that due to weather and a sprained ankle we couldn’t do a planned bike tour with him.

Quality of Experience
Different than planned but Juan Miguel was amazing!
Food
Stopped at a great local cafe for breakfast and had super sandwiches, hot chocolate for lunch when we stopped at TeSki!
Guides, Drivers and Staff
Transport
Kayaking on Reloncaví Fjord
Kayaking on Reloncaví Fjord
Puerto Varas

Fantastic fjord kayaking trip Our travel agent arranged a full day kayak trip on the Reloncavi Fjord from Puerto Varas Our guide, Paz was outstanding. She has a passion for the region and outdoor education and knew a ton about plant and animal life. Her English was very good and she just radiated positive energy and enthusiasm. The truck was comfortable for the ride (1.5? Hours) and we wore full wetsuits and this was our first time in a double kayak with a rudder. The fjord and surrounding towns were lovely. We had perfect weather for pics, saw seals and birds and turquoise water. One of the highlights was our guide Paz who was very passionate about the area, the people and the natural surroundings. Highly recommend. We had lunch at a Chilean family’s home and got to tour their small farm. Really fresh food (lamb stew, greens and bread) before continuing our trip. This was a friend of Paz and seeing the relationships between Paz and the people whose home we visited and ate in was lovely! A bonus was our driver then took us up the Osorno volcano as the previous days had heavy rain so we couldn’t see anything. What a truly gorgeous location!

Quality of Experience
Food
Guides, Drivers and Staff
Paz (and our driver) were outstanding!
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

Excellent trip. We were on a tour run by W-Circuit. Bus driver was speedy but safe We were picked up at 6:30 am and the bus was comfortable. Trekking poles were provided which helped a lot (we had never used before). The first trip we went on 3 roughly 2 hour hikes to the cave paintings, the waterfalls near Las Cuernas, and the Mirador Condor. We hike a lot and enjoyed these. Great start to our stay in Puerto Natales. These hikes were moderate but challenging in terms of vertical gain and strong winds (at one point we were bent over nearly double at the Condor hike!). Our guide Alex was knowledgeable and funny and very good pointing out plants and animals. A herd of guanacos came out right by us and we all got stellar pics. Beautiful intro to the park which truly has stunning scenery at every turn.

Quality of Experience
Food
Box lunches ordered in advance - noting terribly exciting - sandwiches, fruit, juice nuts and bars.
Guides, Drivers and Staff
Alex was knowledgeable and funny - excellent English
Transport
Comfortable for ride to and from park.
Base Torres Hike
Base Torres Hike
Chile

Excellent trip. We were on a tour run by W-Circuit. Bus driver was speedy but safe and we did two tours with the same company two days apart. We were picked up at 6:30 am and the bus was comfortable. Trekking poles were provided which helped a lot (we had never used before). After that we did the Base Torres Hike but with a different guide named Pablo. Great hike but long (6 hours minimum) and very crowded at times. The hard thing is that people hike at vastly different rates. Our guide had us go ahead and wait in places (great system). We saw tons of birds and even a puma at the end! Again, breathtaking scenery and rewarding. Some people may not be prepared for the steepness of this hike and be unable to finish as were several folks on our tour. Acclimate a bit, have good boots, and be used to hiking—this is 22km (13.7miles) RT!

Quality of Experience
Beautiful park with stunning scenery.
Food
Nice to have options to buy food along the trail (we got drinks on teh way down) and snacks at the end before our bus ride home.
Guides, Drivers and Staff
Pablo was good and allowed us to divide up so we weren't waiting all the time.
Transport
Very good - comfortable and good driver - plenty of space with 6 of us in the van
Rock Climbing in Patagonia
Rock Climbing in Patagonia
Puerto Natales

This was AMAZING! Our second trip with Jorge was rock climbing. We have only done indoor climbing gyms before and this was awesome. This was our first ever outdoor climbing experience. We did 4 routes. Very well explained, safety conscious and exciting and Jorge involved us in everything- belaying etc. Tea mid-route was very neat! We were visited multiple times by condors checking out what we were doing. Our kids were amazed by our pics (one climbs and he was impressed). The rock formations were cool to see and climb on - we learned a lot and this definitely pushed our comfort boundaries which is what we wanted.

Quality of Experience
Jorge's knowledge and how he included us in jobs and taught skills was awesome. Beautiful location and the condors were really a nice lucky feature - about 7-8 were watching and circling as we climbed.
Guides, Drivers and Staff
See comments above - we felt safe and confident trying this with him as the guide.
Transport
Great driver - Jorge - and location was spectacular
Kayaking in Eberhard Fjord
Kayaking in Eberhard Fjord
Puerto Natales

We did two trips with Jorge. He is probably the best guide we have ever had—extremely knowledgeable on local wildlife, culture etc, speaks really excellent English and very personable. We did a kayak trip on the Eberhard Fjord on a fairly windy day. First time in dry suits! Mid trip we stopped for a 1km walk with spectacular views of the mountains, lakes and fjords. We finished with a lovely meal of wonderful homemade foods in a Chilean home.

Quality of Experience
Jorge was great, incredible views and a wonderful meal at the end
Guides, Drivers and Staff
We learned a lot about Chile and the area from Jorge - super knowledgeable.
Transport
Jorge picked us up
Private Dinner
Private Dinner
Santiago

This was a cool thing to do for our last night in Santiago. We were picked up by our host and his friend Felipe who was our guide for the night. Gloria was the cooking whiz and Leo managed the wine and music. We drove into the city center and to Leo and Gloria's home where we had a 4 course dinner and wine tasting with Chilean music. The food was excellent and teh conversation was even better. They are warm and gracious hosts and very welcoming. Felipe did a great job explaining and translating as needed (we enjoyed practicing our Spanish) and we talked about all kinds of subjects. Highly recommend for people willing to branch out and try something new!

Quality of Experience
Great food and very welcoming and gracious hosts and guide
Food
Homemade empanadas, a ceviche, roast and potatoes and a tart with several Chilean wines
Guides, Drivers and Staff
Transport
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Mar 17, 2025

Kim and Andy,

Thank you so much for taking the time to write such a detailed review. It was a pleasure helping you plan your trip, and I’m so happy that despite some bad weather and the foot injury, you were still able to enjoy all the activities we arranged together. I've extended your comments to each guide and hotel.

I’m also glad to hear that you saw so many condors and were lucky enough to spot a puma—what an incredible experience!

Gracias y muchos saludos!

Wishing you all the best,
Marcela

Great way to see Chile!
Chile | Feb 27 - Mar 5, 2025

Brent
Brent G.
Canada | Reviewed on Mar 10, 2025
I had never used Kimkim before this, and I'm pleased to say that the whole experience with them from trip planning almost a year in advance to day to day experiences in Chile was outstanding. My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary. Outstanding service and great communication throughout.
Arriving late in the day and tired at an airport, one always wonders,...
Read more

I had never used Kimkim before this, and I'm pleased to say that the whole experience with them from trip planning almost a year in advance to day to day experiences in Chile was outstanding. My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary. Outstanding service and great communication throughout.
Arriving late in the day and tired at an airport, one always wonders, will someone be meeting me as promised. There was never a cause for concern with Kimkim, all of the logistical arrangements were on time and perfectly organized.
I must also mention that my guide for a day tour in Santiago, Hernan Rivas Diaz, was among the best that I have ever had the pleasure of spending time with.
Based on my experience in Chile, I will happily book future travel with Kimkim.

Hotel Review
Lodge Terrantai
San Pedro de Atacama

The Lodge Terrantai was like a small oasis in bustling San Pedro de Atacama - very comfortable rooms and nice public spaces, good breakfasts plus lunchtime snacks, afternoon snacks and evening wine tastings, which might better be described as wine drinking over the course of 2 hours. From the moment I walked through the front door until when I left three days later, the friendly staff made me feel at home.

Authenticity & Character
Location
1 block away from the main street in San Pedro, could not have been better located.
Staff
Cleanliness & Comfort
Activity Reviews
Santiago City Tour - Private
Santiago City Tour - Private
Santiago

I had a particular interest in Chilean history leading up to and following the military coup in 1973, and my guide Hernan Rivas Diaz was aware of this beforehand. The day spent with him was like walking through the pages of a history book, not just about the 1970's but ranging back as far as the Pleistocene and through to today. He also found me a good place to exchange money and we enjoyed a pleasant lunch of empanadas at an outdoor restaurant. He is one of the finest guides that I have ever encountered in all of my travels.

Quality of Experience
Guides, Drivers and Staff
Transport
Roomy and very comfortable vehicle.
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 10, 2025

Hi Brent,

I am thrilled to hear that you really enjoyed your 7-day trip in Chile! I knew our guide Hernan was the perfect fit for you and am glad that he was able to provide such an awesome experience 😊

I hope to see you again in Chile! Maybe a visit to the Patagonia or Easter Island? 🗿

All the best,
Jesse

Santiago/Atacama/Uyuni
Chile | Dec 15 - Dec 21, 2024

D
Douglas A.
Atlanta, GA | Reviewed on Mar 08, 2025
Overall, this was a unique and interesting trip. Starting with a food tour in Santiago which ended with a picnic overlooking the city. Wine tasting in Maipo Valley was nice. Pickups and transfers went smoothly except for one mistake with the wine tasting time. On to Atacama with a nice tour. Hit or miss on the star gazing however the cancellation worked in our favor since none of the tour organizers considered getting the Bolivian visa in advance. It was stressful when they attempted to reach... Read more

Overall, this was a unique and interesting trip. Starting with a food tour in Santiago which ended with a picnic overlooking the city. Wine tasting in Maipo Valley was nice. Pickups and transfers went smoothly except for one mistake with the wine tasting time. On to Atacama with a nice tour. Hit or miss on the star gazing however the cancellation worked in our favor since none of the tour organizers considered getting the Bolivian visa in advance. It was stressful when they attempted to reach us at 10pm the night before we were supposed to depart for Bolivia and Uyuni. Well past midnight we were collecting documents, taking pictures, and filling out forms. Ultimately, it all worked out at the border however the stress was not necessary and could have been avoided with some attention to details. Trip to Bolivia and the salt flats we great with a great guide and beautiful scenery. For someone looking to make it to the driest desert and see the unique salt flats we would recommend the trip. Kim Kim just needs to iron out details ahead of time and work on communication with the several layers of travel agencies involved in multiple countries and cities.

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Mar 10, 2025
Hi Douglas, Thank you so much for taking the time to share your experience! I’m really happy to hear that you had a unique and interesting trip, and that you enjoyed the food tour, wine tasting, and the incredible landscapes of Atacama and the Uyuni Salt Flats. I truly appreciate your feedback regarding the logistics and communication. While I strive every day to ensure a 5-star experience for all my travelers, I understand how the last-minute visa situation could have been stressful.... Read more

Hi Douglas,

Thank you so much for taking the time to share your experience! I’m really happy to hear that you had a unique and interesting trip, and that you enjoyed the food tour, wine tasting, and the incredible landscapes of Atacama and the Uyuni Salt Flats.

I truly appreciate your feedback regarding the logistics and communication. While I strive every day to ensure a 5-star experience for all my travelers, I understand how the last-minute visa situation could have been stressful. Your comments help us improve, and I’ll make sure to pass them along so we can refine our processes and provide smoother experiences in the future.

It’s wonderful to know that, despite the challenges, you had a great trip and would recommend it to others. Chile and Bolivia are truly special places, and I hope you left with amazing memories!

Thank you again for choosing KimKim, and I’d love to help you with another adventure in the future!

Best regards,
Francisco

Another excellent kimkim.com trip - Chile was Amazing
Chile | Feb 12 - Feb 25, 2025

Kimberly
Kimberly B.
Hurlock, MD | Reviewed on Feb 28, 2025
As always with kimkim.com the planning and communication for our Chile trip was excellent. Tamer listened to what we wanted to see and do and made good suggestions for additions like fishing on the river. He took into account the limitations of our group and made sure our guides were well informed. We especially appreciated the responsiveness to our questions during the trip and the coordination for our transports and excursions. Read more

As always with kimkim.com the planning and communication for our Chile trip was excellent. Tamer listened to what we wanted to see and do and made good suggestions for additions like fishing on the river. He took into account the limitations of our group and made sure our guides were well informed. We especially appreciated the responsiveness to our questions during the trip and the coordination for our transports and excursions.

Hotel Reviews
ICON Hotel
Santiago

Excellent location, cool vibe, rooftop pool and restaurant with good food and live music. Service was top notch and rooms were comfortable.

Authenticity & Character
Modern and filled with video and are of Chile
Location
Walkable to many restaurants, shopping and activities. We felt safe and connected to the city.
Staff
Very responsive when my luggage didn't arrive and I needed to be contacted while on an excursion. Service with a smile and excellent English speakers.
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

This hotel is perfection, from the staff, to the views, to the meals and the common areas, it is first class. We were recommended to get the full board plan which was all inclusive breakfast, lunch, dinner and drinks. It was excellent.

Authenticity & Character
It made you feel like you were in the middle of Patagonia with every view. Horses wandering through the property, riding available on site, birding from your chair!
Location
Perfect location in the park. Easy to get everywhere. Views of the mountains from everywhere in the hotel were breathtaking and ever changing.
Staff
Smiling, courteous service. Anticipating your every need.
Cleanliness & Comfort
Spotless everywhere including pool, spa, common areas.
Solace Puerto Varas
Puerto Varas

Conveniently located just up the hill from town. Walkable to the lake, many restaurants and shopping.

Authenticity & Character
Beautiful location and property, could use better outdoor seating and make better use of their gardens. When the hotel was busy, there ae limited places to gather.
Location
Quiet and central
Staff
Always happy to make recommendations and reservations.
Cleanliness & Comfort
Rooms were nice size and comfortable. Carpets and bathroom could use upgrading.
Hotel Alma Sur
Punta Arenas

Comfortable, helpful staff and nice common areas with plenty of seating. Breakfast was good and the restaurant served 3 meals a day.

Authenticity & Character
Felt like a locally owned place, not a big US hotel!
Location
Just a 10 minute walk from town, near many restaurants and safe.
Staff
Super nice, helpful with storing luggage and answering questions
Cleanliness & Comfort
Rooms were clean and well equipped, beds and pillow very comfy
AKA Patagonia
Puerto Natales

We didn't stay at this hotel. I put the rating in just to get through the review. We stayed at the Best Western Patagonia. It was a very good choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile

Juanito was kind and knowledgeable about our location and the area we visited. He didn't seem to know that we were having a wine tasting in the afternoon and had to set it up on the fly. This is a very long day in the car with not enough time to get out and walk the city / town.

Quality of Experience
Juanito was a good guide but his van was not good. If using him again, have an another driver. Janet's English and knowledge was fine and he was helpful and fun.
Guides, Drivers and Staff
When he talked while driving he slowed down ALOT on the highway. On the way home. he drove very fast and in the right lane scared us with a swerving to miss a slow vehicle.
Transport
The van was old, uncomfortable and didn't feel very safe on the highway. Had a low tire and this wasn't the first time it was low.
Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile

Excellent group tour, great timing to visit each place and enjoy the scenery.

Quality of Experience
Javier was very good and I highly recommend this trip.
Guides, Drivers and Staff
Javier was excellent, knowledgeable and a good communicator. Kept us to a good schedule.
Transport
It was a very nice van but The van was over crowded with 1 extra person jammed in the back seat. Those in the back couldn't understand Javier over the mic system.
Full Day Private Tour to Chiloe  - The Island of the Legends
Full Day Private Tour to Chiloe - The Island of the Legends
Puerto Varas

Chiloe is interesting with a few historical attractions to see but they are very spread out once you get to the island and it is a VERY long drive. We wouldn't recommend it for a day trip.

Quality of Experience
I'm not sure other and its too long in the car for a day trip. We had a wonderful lunch experience at Mercado Delcahue watching our meal be prepared by a local family. It was delicious.
Guides, Drivers and Staff
Guide, driver and transport were great.
Transport
Very comfortable
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

An amazing adventure to experience magellanic penguins. Excellent boat ride with dolphins and sea lions.

Quality of Experience
On time, well guided and breathtaking closeness to the penguins and gulls
Guides, Drivers and Staff
Transport
Explore Punta Arenas
Explore Punta Arenas
Punta Arenas

We learned a lot about the town, the history, the amazing cemetery and the explorers. Always a good way to be introduced to a new area.

Quality of Experience
Super windy day and the driver and Joaquín took very careful care of us
Guides, Drivers and Staff
Knowledgeable, clearly have a deep interest in history and culture, kind and helpful
Transport
Fishing in Maullin River - Half-Day (October to May)
Fishing in Maullin River - Half-Day (October to May)
Puerto Varas

Mateo and Paulo were amazing guides and fishing instructors. We had a beautiful sunny day on the river, learned to fish for trout and loved the whole excursion.

Quality of Experience
Unique float boat with guide navigating the river while we fished. Beautiful river with jungle on both sides!
Guides, Drivers and Staff
Very patient teaching us and helping us catch fish! Provided us a yummy lunch and drinks. Know so much about the ecology, flora and fauna and fish
Transport
Safe and fun
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Joaquin gave us a comprehensive tour of the park, beyond all expectations.

Quality of Experience
Every changing weather and wind made Joaquin's experience as a guide so important. We had plenty of opportunity to walk and explore at a pace that was just right for our group.
Food
Provided by hotel in a box lunch
Guides, Drivers and Staff
Joaquin was driver and guide and did an excellent job of telling us stories, answering questions and keeping us safely on the road!
Transport
super comfy van w captains seats
Full Day Private Grey Lake Hike - Glacier Navigation & Hike around the Lake
Full Day Private Grey Lake Hike - Glacier Navigation & Hike around the Lake
Chile

We did not end up taking this trip. The hike was going to be too difficult for us and the weather too rainy and cold. I had been advised by Tamer that because it was a private tour, we could customize the hike to meet our needs. I don't think he realized we would have been dropped off on an island and once the boat would have dropped us off, we would have had to stay on the island our in the elements for 8 hours until the boat came bak to get us. Our local coordinator Jose Luis made us aware of the situation, that there was not way to do a gentle hike and so we didn't get to go. I'm sure it's a great trip but it is difficult and remote with no flexibility to adjust for an easier trek. It never should have been recommended to us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Angel was an excellent guide. We enjoyed the walking through the market, tasting local foods and the grand finale wine and local snacks on the hill overlooking the city. We learned a lot about the culture and Santiago in our very first day.

Quality of Experience
Professional, knowledgeable and fun!
Food
Local, fresh and yummy
Guides, Drivers and Staff
Thoughtful and very interesting
Transport
Comfortable and safe
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Mar 03, 2025

Hi Kimberly,
Thank you so much for this beautiful review.
It was great to follow you during your trip and see your photos :)
I can see you had a memorable time and experience, and that is a big present for us.
Kind regards,
Riwal :)

36 days in Chile was wonderful and as all hum...
Chile | Jan 15 - Feb 20, 2025

John (Greg)
John (Greg) B.
Canada | Reviewed on Feb 25, 2025
36 days in Chile was wonderful and as all human endeavors, one cannot anticipate and plan out everything detail without having some surprising like adverse weather along the road. Our kimkim people were always available to answer our questions and as weather and road conditions required, we had very fast help to adjust our itinerary to continue onward safely for our fun filled adventures. Thank you Marcella and all of our local guides and drivers for you customer service focused approach to... Read more

36 days in Chile was wonderful and as all human endeavors, one cannot anticipate and plan out everything detail without having some surprising like adverse weather along the road. Our kimkim people were always available to answer our questions and as weather and road conditions required, we had very fast help to adjust our itinerary to continue onward safely for our fun filled adventures. Thank you Marcella and all of our local guides and drivers for you customer service focused approach to our travelling needs.

Hotel Reviews
El Refugio - La Casa de Don Tomas
San Pedro de Atacama

Loved the hotel between our adventures. Great food and all of the staff were fun and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bellavista
Puerto Varas

Nice facility in a picture-perfect location, but cold water in a shower without doors to hold the water back was not fun at the end of a long day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot water showers
Activity Reviews
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Quick action from local agents saved our trip from an accidental mistake…….turne doubt to just add to the fun

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Santiago

Guide and driver were wonderful and fun

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Summit of Toco Mount
Hike to the Summit of Toco Mount
San Pedro de Atacama

Wow, Gudelia took control and got us to the top. So glad wd made it for the pics

Quality of Experience
Guides, Drivers and Staff
Transport
Hike in Devil's Throat
Hike in Devil's Throat
San Pedro de Atacama

Red rock hike was great and the guide was a world of info

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Chiloé Island: Castro & Dalcahue
Excursion to Chiloé Island: Castro & Dalcahue
Puerto Varas

Long all day trip with not much to do, a day off would of given more energy fro the next leg

Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Lago Grey
Torres del Paine National Park - Lago Grey
Chile

Loved it

Quality of Experience
Guides, Drivers and Staff
Transport
San Rafael National Park & Glacier Boat Trip
San Rafael National Park & Glacier Boat Trip
Chile

Yes it was a top adventure

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago Cooking Class
Santiago Cooking Class
Santiago

Best way to end and savior our 36 day adventure end.

Quality of Experience
Guides, Drivers and Staff
Transport
Trip to Socorama with Overnight in Putre
Trip to Socorama with Overnight in Putre
Chile

Guide and driver helped us soooooooo much and we has a great adventure

Quality of Experience
Guides, Drivers and Staff
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

YES do it again

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Feb 26, 2025
Dear Greg and Eileen, Thank you so much for your thoughtful review! I’m delighted to hear that your 36 days in Chile were wonderful and filled with memorable adventures. As you mentioned, surprises like weather changes are part of the journey, and I’m glad we could support you along the way to keep things smooth and enjoyable. It was a pleasure working with you both, and I’ll be sure to pass your kind words along to our local guides and drivers—they’ll be happy to hear your... Read more

Dear Greg and Eileen,

Thank you so much for your thoughtful review! I’m delighted to hear that your 36 days in Chile were wonderful and filled with memorable adventures. As you mentioned, surprises like weather changes are part of the journey, and I’m glad we could support you along the way to keep things smooth and enjoyable.

It was a pleasure working with you both, and I’ll be sure to pass your kind words along to our local guides and drivers—they’ll be happy to hear your appreciation.

I'm looking forward to planning another exciting trip together in the future!

Warm regards,
Marcela

We had the best time! Thank you Camila and Ta...
Chile | Jan 27 - Feb 8, 2025

Sharon
Sharon B.
Canada | Reviewed on Feb 21, 2025

We had the best time! Thank you Camila and Tamar! We really enjoyed all of your recommendations and tips to make the most out of our time in Chile!

Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Feb 21, 2025

Hi Sharon,
I'm so happy to hear you had such a wonderful experience in Chile, I love the pictures!
It was a pleasure for our team and me to work with you on your perfect adventure, and our best reward is knowing that you went back home with lovely memories of this amazing country.
We hope to see you again soon for a new adventure in South America!
A big hug,
Camila

The Perfect Trip
Chile | Jan 3 - Jan 26, 2025

David
David K.
Bend, OR | Reviewed on Feb 18, 2025
This trip to Chile was for four of us. We are experienced travelers (including two prior trips to Argentina) and it is from that perspective that we have unqualified praise for Lorena and her team. We provided a general idea of what we wanted to do, she provided options and then helped us make final decisions. With only minor exceptions, (which we have already told her about) everything she booked for us was perfect--the lodging, the tours, the boat trip and the transfers. We had one... Read more

This trip to Chile was for four of us. We are experienced travelers (including two prior trips to Argentina) and it is from that perspective that we have unqualified praise for Lorena and her team. We provided a general idea of what we wanted to do, she provided options and then helped us make final decisions. With only minor exceptions, (which we have already told her about) everything she booked for us was perfect--the lodging, the tours, the boat trip and the transfers. We had one transfer fail to show at the Balmaceda airport, but she had us rebooked with someone else within 30 minutes. Also, we had some itinerary adjustments along the way, including adding a land transfer to Argentina.
Lorena was just super helpful with everything
Other Highlights:
-- Soledad, our guide in Santiago and Valparaiso was top notch. We really enjoyed the two days we spent with her.
--Dinner with Gloria: We felt so fortunate to be able to enjoy a home cooked meal in Glorias home. This feels like a special touch that most travelers don't get.
--The Skorpios Cruise: The perfect way to experience the fjords and archipelago of southern Chile. The crew and program on the ship was very high quality.
--Vicente Perez National Park Tour: Our guide Christian was excellent and proved invaluable in solving a minor medical issue one of us had in Puerto Varas
--Transfers: We had a lot of them and with the one exception noted above, they were perfect. The drivers were on time, interesting to talk with and helpful

Hotel Reviews
Hotel Boutique Le Reve
Santiago

Great location, lovely garden for breakfast, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel NOI Blend Colchagua
Santa Cruz, O'Higgins

Set among the vinyards and close to many excellent wineries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Don Luis
Puerto Montt

Do not recommend. Conveyed this to Lorena earlier

M/V Skorpios II Cruise
Santiago

Incredible cruise. The archipelago is stunningly beautiful and the San Rafael glacier was amazing. Highly recommend it. The crew is knowledgeable and helpful Everything is well organized. The food was really good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wyndham Puerto Varas Pettra
Puerto Varas

Great location with great views. We had two separate one night stays during our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Skorpios II - 6 days/5 nights Cruise
Skorpios II - 6 days/5 nights Cruise
Puerto Montt

The Skorpios II cruise was absolutely fabulous. It was easily one of the highlights of our trip. Everything about it was just incredible. Highly recommend it!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 19, 2025

Dear David,
It was my pleasure to help coordinate and bring to life this fantastic trip for Pam, you, and the MacNichols. I truly appreciate your kind words and I also learned a lot in the process.
Travelers like you make our job more interesting by finding hidden treasures that allow them to enjoy nature and experience the local culture.
I wish you all the best and hope you return to South America soon for more adventures.
Warmest regards,
Lorena

Working with Angel to plan our trip to Chile ...
Chile | Jan 18 - Feb 10, 2025

Michael
Michael P.
Chicago, IL | Reviewed on Feb 18, 2025

Working with Angel to plan our trip to Chile ( Patagonia, Santiago/Valparaiso, Easter Island, Atacama) was a smooth experience, Angel was very flexible, reactive and helpful to plan a trip with plenty of extra ideas and wishes which turned out into a fantastic trip making outstanding memories.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Feb 27, 2025

Hi Michael!
Thanks for your review, I'm happy to hear you had a fantastic trip :) we always do our best for our travelers to enjoy Chile as much as Possible
Come back soon amigo!

Best,
Angel

From start to finish, a good experience
Chile | Jan 12 - Feb 10, 2025

Sheila
Sheila G.
Italy | Reviewed on Feb 17, 2025
From start to finish, we had a good experience. I don't know if we saved any money using KimKim, but we definitely were more organized and less stress and we didn't have to spend hours and hours doing the planning ourselves. So, that was a huge benefit. We learned about a Puma refuge while we were visiting Chile that I would have liked to have visited (but didn't because we didn't know about it), but otherwise I felt that our trip covered all the "must-do" sights. Francisco managed questions... Read more

From start to finish, we had a good experience. I don't know if we saved any money using KimKim, but we definitely were more organized and less stress and we didn't have to spend hours and hours doing the planning ourselves. So, that was a huge benefit. We learned about a Puma refuge while we were visiting Chile that I would have liked to have visited (but didn't because we didn't know about it), but otherwise I felt that our trip covered all the "must-do" sights. Francisco managed questions and interactions with vendors along the way, so we felt we were well informed.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

The hotel is nice, and the rooms are a good size. The restaurant for dinner was very good. The lunch menu is very small - basically burgers. The rooms have no A/C, just a fan . . . so it can get quite warm in the summer. The pool did not have fresh water; it looked stagnant and not inviting at all.

Authenticity & Character
Location
It's about a 6 minute walk to the main street in town.
Staff
Very helpful
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago

We stayed here multiple times as we flew to the airport one day and back out again the next day. The dinner restaurant is fine, but the breakfast wasn't worth waking up for. We went the first day and then after that didn't bother with breakfast because the fruit looked sad, the eggs were runny, and nothing really looked appealing. The rooms are nice, large, and well air-conditioned. It is a very easy walk from arrivals to the hotel.

Authenticity & Character
This is a regular Holiday Inn . . . nothing special in terms of "authenticity and character"
Location
Staff
Cleanliness & Comfort
Tupa Hotel
Hanga Roa

We didn't end up staying at this hotel. We booked it and paid for it and didn't get a refund. In spite of that, we switched to another hotel. The room was not well-maintained. The shower pan was stained and dirty looking - no way was I going to stand in that shower. The rest of the bathroom was sad. The room was very hot . . . and there was only a fan. The door to the patio had a screen, but it had holes in it. The only place for wifi was by reception, which was also sad looking - not a place where you want to hang out at all. The location would have been fine - about an 8 minute walk to the main restaurants/beach area, but we couldn't handle it.

Authenticity & Character
Run down, not well maintained or cleaned
Location
Staff
On check-in, the receptionist tried to get me to pay for a room that had been pre-paid. When we decided not to stay and tried to find him to return the key, he wasn't even at the desk.
Cleanliness & Comfort
Run-down, poorly maintained and not well cleaned.
Hotel del Glaciar Libertador
El Calafate

This hotel is older - the rooms are small and a bit run-down. There is no elevator, so if you're traveling with suitcases, request a room on the ground floor. The breakfast area is upstairs, so that could be a problem if you have mobility issues. The toilet in our room was lopsided . . . which tells you the attention to detail to expect in the hotel. The location is fine - and easy 5 minute walk to the beginning of the main street through the small town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alma Sur
Punta Arenas

The foyer and reception areas are much nicer than the rooms. The rooms are small and the bathrooms (and the shower) are tiny. The food was fine. The location is okay, but you are at least 12 minutes walk from the water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AKA Patagonia
Puerto Natales

The hotel is new and well-maintained, but it is a 10-minute, rough ride through rough roads via Uber to get to the town where the restaurants are. After a long day of excursions, we weren't particularly excited about having to catch an uber into town. The cost of the uber is reasonable, about $5 USD each way, but it's a bit of a hassle. The breakfast was nice - and is available in the fridge (cereal, breads, coffee, and fruit) so you can eat it when you want to . . . which means you don't have to get a packed breakfast for an early excursion. That was a nice benefit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fundador
Santiago, Región Metropolitana

We stayed here twice. Depending on what you want to do, this location could be good. Apparently it is completely unsafe in the evenings, though. The desk clerk and 2 strangers all told us to hold on to our phones and be careful . . . . Yikes! The rooms have A/C, but our first room was HOT and the AC was supposedly on. The other two rooms were a bit better, but not really cooled. So, if you like a room to be cool when you sleep, I would go elsewhere. The dinner and the breakfasts were both good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Feb 17, 2025
Hi Sheila, Thank you so much for your detailed feedback and for taking the time to share your experience. I’m delighted to hear that overall you had a good trip and that you felt well-informed throughout the journey. It’s wonderful to know that our efforts in organizing and managing the vendors helped make your travel planning much less stressful. I truly appreciate your honest insights regarding the hotels. Your comments on Hotel La Casa de Don Tomás, Holiday Inn Santiago – Airport... Read more

Hi Sheila,

Thank you so much for your detailed feedback and for taking the time to share your experience. I’m delighted to hear that overall you had a good trip and that you felt well-informed throughout the journey. It’s wonderful to know that our efforts in organizing and managing the vendors helped make your travel planning much less stressful.

I truly appreciate your honest insights regarding the hotels. Your comments on Hotel La Casa de Don Tomás, Holiday Inn Santiago – Airport Terminal, Tupa Hotel, Hotel del Glaciar Libertador, Hotel Alma Sur, and Hotel Fundador are invaluable. I'm sorry that some aspects, such as the pool conditions, breakfast offerings, and room maintenance at certain hotels, did not fully meet your expectations. Your review will certainly help us improve and fine-tune our recommendations for future travelers.

Thank you again for your feedback. I’m committed to delivering a 5-star experience next time and hope we have the opportunity to serve you again soon.

Best regards,
Francisco

Chile planned by Kim Kim
Chile | Jan 16 - Feb 4, 2025

Brid
Brid I.
Chicago, IL | Reviewed on Feb 12, 2025
We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real...
Read more

We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real highlight and we had a great guide for our stargazing and our mountain tours.
All in all our 3 weeks in Chile was a wonderful trip. All the places in planned by Kim Kim were worth the time and exploration.

Hotel Reviews
Hotel Gomero
Hanga Roa

Wonderful family run hotel. Very accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dreams del Estrecho Hotel
Punta Arenas

Superb water pressure in the showers. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 02, 2025

Hi Brid!
Thanks for your review! It was great to meet you in Santiago we had a lot of fun :)
Im happy te hear your experience in Chile was great. Come back soon Amigos!
Best,
Angel

Lorena did an outstanding job all the way aro...
Chile | Jan 3 - Jan 26, 2025

C
Carter M.
Seattle, WA | Reviewed on Feb 07, 2025
Lorena did an outstanding job all the way around. Our accommodations were excellent. Transfers (with one exception) excellent and timely. Lorena always responsive and helpful. This was an epic trip for us and we owe great thanks to Lorena for that! Read more

Lorena did an outstanding job all the way around. Our accommodations were excellent. Transfers (with one exception) excellent and timely. Lorena always responsive and helpful. This was an epic trip for us and we owe great thanks to Lorena for that!

Activity Reviews
Santiago City Tour - Private
Santiago City Tour - Private
Santiago

Sole was fantastic! Great tours. Deep and thoughtful knowledge. A pleasure to be with Sole!

Quality of Experience
Guides, Drivers and Staff
Transport
Skorpios II - 6 days/5 nights Cruise
Skorpios II - 6 days/5 nights Cruise
Puerto Montt

Definitely a trip to do., Small ships. Greater food. Incredible experiences.,

Quality of Experience
Private Dinner
Private Dinner
Santiago

Gloria and Leonids were suggest gracious hosts and it was an honor to have a meal in their home. Highly recommend this to anyone who has the chance. Just an amazing experience. I will never forget the “third flavor”.

Quality of Experience
Food
Gloria prepared an amazing dinner, paired with Leonides excellent wines. What a gift it was to be with them!
Guides, Drivers and Staff
Transport
Valparaíso & Wine Tour - Private
Valparaíso & Wine Tour - Private
Santiago

Old town Valparaiso was excellent! Highly recommended. Sole took us on an awesome tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Montes Winery - Tour Premium
Montes Winery - Tour Premium
Chile

Great restaurant, and great wine.

Quality of Experience
Fly-Fishing Program Magic Waters Patagonia
Fly-Fishing Program Magic Waters Patagonia
Puerto Bertrand
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 07, 2025

Dear Jenny and Carter,
Muchas gracias for your kind words! It truly means a lot to hear that your trip was such a memorable one. It was my pleasure to assist and I'm so glad everything went smoothly (well, almost everything!). If you plan another trip to South America in the future, don't hesitate to reach out.
Always the best,
Lorena

Overall it was a great experience.
Chile | Feb 1 - Feb 4, 2025

R
Ron W.
Newark, NJ | Reviewed on Feb 05, 2025
Overall it was a great experience. Just be aware that sometimes things run on time and sometimes pickups run 30 minutes late Read more

Overall it was a great experience. Just be aware that sometimes things run on time and sometimes pickups run 30 minutes late

Activity Review
Bike Tour Laguna Cejar
Bike Tour Laguna Cejar
Chile

Great guide. Good exercise!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Feb 05, 2025

Hi Ron :)
Thank you for your valuable feedback; it is very appreciated.
Yes, in San Pedro de Atacama, the pick-up time can't be exacted when the tours are shared; that's why we were giving you an approximate schedule time. But, otherwise, I am so happy you enjoyed all the tours.
Yours,
Riwal

We didn't work with Fransisco, but with Pamel...
Chile | Jan 16 - Jan 26, 2025

Claudia
Claudia P.
Flagami, FL | Reviewed on Feb 03, 2025
We didn't work with Fransisco, but with Pamela. Perhaps they work together.
This feedback is to help operations and not complaints.
I was grateful for Pam's assistance in getting my misplaced bags returned very quickly.
Other than that, I found my group had to inquire many times before we got some answers. More details and information would be very helpful in your clients planning.
The website was not so easy to navigate.
Also, we were told we had a busr ide of several hours and should bring...
Read more

We didn't work with Fransisco, but with Pamela. Perhaps they work together.
This feedback is to help operations and not complaints.

I was grateful for Pam's assistance in getting my misplaced bags returned very quickly.
Other than that, I found my group had to inquire many times before we got some answers. More details and information would be very helpful in your clients planning.
The website was not so easy to navigate.
Also, we were told we had a busr ide of several hours and should bring some snacks. We were not told we should prepare for an 11 hour ride and to bring actual meals along. We were not prepared.

We had a very good time, nonetheless. Thank you.

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Feb 07, 2025
Hi Claudia, Thank you for taking the time to share your thoughts about your trip. I truly appreciate your feedback. I do remember mentioning that the journey from Punta Arenas to El Calafate was quite long and that I recommended taking a public bus because a private transfer, as you originally wanted, would have been extremely expensive. That being said, I understand that more details and clearer communication would have been helpful in your planning, and I will definitely take your... Read more

Hi Claudia,

Thank you for taking the time to share your thoughts about your trip. I truly appreciate your feedback.

I do remember mentioning that the journey from Punta Arenas to El Calafate was quite long and that I recommended taking a public bus because a private transfer, as you originally wanted, would have been extremely expensive.

That being said, I understand that more details and clearer communication would have been helpful in your planning, and I will definitely take your comments into account to improve for the future.

I’m really glad to hear that, despite the challenges, you still had a very good time! Thank you again for your feedback, and I hope to assist you in another adventure in the future.

Best regards,
Francisco

Jesse and Kim Kim made our trip a seamless, s...
Chile | Jan 18 - Jan 24, 2025

M
Mary T.
Palo Alto, CA | Reviewed on Jan 30, 2025
Jesse and Kim Kim made our trip a seamless, stress-free experience. She listened to our general needs and was able to put together a diverse itinerary that gave us a taste of all Atacama had to offer. She was attentive and accommodating to changes and gave us various options to meet the preferences of our group of 7. I'd use Jesse and Kim Kim again! Read more

Jesse and Kim Kim made our trip a seamless, stress-free experience. She listened to our general needs and was able to put together a diverse itinerary that gave us a taste of all Atacama had to offer. She was attentive and accommodating to changes and gave us various options to meet the preferences of our group of 7. I'd use Jesse and Kim Kim again!

Hotel Review
Lodge Terrantai
San Pedro de Atacama

Loved this place. The service was impeccable and warm. I felt like I was returning home after every excursion and always had what I needed there, whether it was coffee, snacks, wine or water. The staff, from housekeeping to the front desk, were always so pleasant and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Cejar Lagoon, Ojos del Salar & Tebenquiche
Cejar Lagoon, Ojos del Salar & Tebenquiche
San Pedro de Atacama
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jan 30, 2025

Hi Mary,

Happy to hear that you and your group enjoyed your 7-day trip getting to explore San Pedro de Atacama 🏜 It was a pleasure helping you plan this adventure!

Don't hesitate to reach out if you decide to revisit Chile; There's so many other places to get to know such as the Patagonia, the Lake District and also Easter Island.

All the best,
Jesse

Amazing and Wonderful
Chile | Jan 19 - Jan 22, 2025

Rakesh
Rakesh S.
Canada | Reviewed on Jan 30, 2025

Francisco was wonderful in helping us plan this trip, lots of great suggestions...and when he was away on work he had a colleague interact and she filled his show very nicely. Overall they made is a very easy, smooth sailing trip!

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Mar 10, 2025

Hi Rakesh,

I’m absolutely happy to hear that you had an incredible time in Iguazu! It really means a lot to Pamela and me that we could help make this part of your journey special. It’s great to know that you enjoyed every moment. Helping you create those memories was truly a pleasure, and thanks for sharing your photos.

Wishing you the best,
Francisco

Great Itinerary and Great Experience in Patagonia
Chile | Jan 22 - Jan 28, 2025

D
Dave C.
Rancho Cucamonga, CA | Reviewed on Jan 29, 2025
I thought the itinerary that Lorena worked with on turned out to be fantastic! A great mix of normal touring and experienced based activities! Specifically our guides for Torres De Paine, Ramiro - W Circuit Patagonia and our Torres Overview Tour Guide - Jose Gonzalez were outstanding. In addition I wanted to give a shout out to Valentina our local KimKIM Operations leader in Chile did a great job. The Magdelena Island / Penguin Colony and the Lago Grey Glacier are don't miss events. Read more

I thought the itinerary that Lorena worked with on turned out to be fantastic! A great mix of normal touring and experienced based activities! Specifically our guides for Torres De Paine, Ramiro - W Circuit Patagonia and our Torres Overview Tour Guide - Jose Gonzalez were outstanding. In addition I wanted to give a shout out to Valentina our local KimKIM Operations leader in Chile did a great job. The Magdelena Island / Penguin Colony and the Lago Grey Glacier are don't miss events.

Hotel Reviews
Hotel Ilaia
Punta Arenas

We were only there for a quick overnight ~8 hours. The hotel was fairly comfortable, and the staff was friendly. Probably not the best location or option if you are going to stay more than a couple of nights

Authenticity & Character
Location
Outside of town, not centrally located
Staff
Cleanliness & Comfort
Hotel Vendaval
Puerto Natales

If you are looking for a higher end accommodation, this may not be your place. It is centrally located in Puerto Natales, but the rooms were small and you won't be able to control room temperature from individual rooms. The room didn't come with a TV (which was ok, but not great), and no refrigerator...which was an issue because my wife has medications that required that. If you go upstairs to the hotel bar be prepared at checkout to have to pay in Chilean Pesos...since they wouldn't allow credit cards to finalize the bill...just a couple of small amenities that could have been better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine

Lago Grey was outstanding! Yes, it is remote within the National Park....but that was made it terrific. The on-site restaurant was fantastic, staff were very supportive and customer focused, and the rooms were big with knock out views of Lago Grey. The room did have a TV, but no refrigerator, but the staff were super accommodating to helping us get medications properly stored. I can't say enough great things about this property...a definite must go!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Torres del Paine National Park Private Tour
Torres del Paine National Park Private Tour
Puerto Natales

This overview type tour was fantastic. Jose Gonzalez was one of the best tour guides we have ever experienced anywhere. This tour gives a great taste of many aspects of Torres Del Paine National Park...which was a great way to see a lot of things in half a day! The provided lunch at the Lago Grey cafeteria was very good and needed !! Nicely done to Jose!!

Quality of Experience
Guides, Drivers and Staff
Jose's knowledge and presentation style made this a great tour
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Worth the effort to go to the island and view the penguins and other birds in their natural environment. A great tour for the Punta Arenas time of our itinerary

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile

One of our highlights..especially since we stayed right at the Hotel Lago Grey! The boat trip was fantastic and the views of the glacier were awe inspiring!! This is a can't miss excursion if you are anywhere near Lago Grey.

Quality of Experience
Guides, Drivers and Staff
Transport
Base Torres Hike
Base Torres Hike
Chile

Spectacular...but be forewarned, this hike is a difficult trek (not close to moderate) and not for the faint of heart. Views were spectacular and the guides were fantastic. 22 kilometers (13.7 miles) with elevation changes and variable trail conditions and weather conditions made this an experience of a lifetime, but also challenging!

Quality of Experience
Food
The provided lunch bag was not nearly enough nutrition to support this type of hike...bring energy bars and other food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 01, 2025

Dear Dave and Rosana, I loved reading your kind review. Thanks for the sweet words and the details on the hotels and tours. I shared your compliments with Jose and Valentina, they were happy to hear them!
After several years of planning this adventurous trip it finally became true. Please come and visit us again, there’s so much more to see and do in South America and I’d love to plan another great experience for you.
I wish you both an amazing rest of the year.
All the best,
Lorena

Trip to Puerto Varas
Chile | Jan 13 - Jan 21, 2025

I
Isabella D.
Brazil | Reviewed on Jan 28, 2025

We had an incredible experience with KimKim! I loved our 2 day kayak trip. We got to see amazing wild life and camp on Yolanda's property. An unforgettable experience!

Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jan 30, 2025

Hi Izzy,

I'm happy to hear you also enjoyed the 9-day trip to Puerto Varas along with Derek and Bern 😊 It was a pleasure planning this trip for you all and don't hesitate to reach out if you decide to revisit us! Maybe a trip to San Pedro de Atacama or even the Patagonia to kayak along glaciers!

Kind regards,
Jesse

Perfect Planning
Chile | Dec 28 - Jan 11, 2025

James
James W.
Ashburn, VA | Reviewed on Jan 27, 2025

I was concerned about investing in the Kimkim service. It was perfect for us. The planning and execution were exactly what we needed.

Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Jan 28, 2025

Hi James,

Thank you so much for your words! I’m more than happy to hear that the execution of your trip met your expectations and that the service was a perfect fit for you. It was a pleasure helping you create this experience, and I hope to assist you in the future with another amazing adventure in South America!

My regards to Joanne y Laura.

All the best,
Marcela

Wonderful trip, amazing geography, dynamic guides, and beautiful country.
Chile | Jan 13 - Jan 21, 2025

Bern
Bern W.
Atlanta, GA | Reviewed on Jan 23, 2025
We had an amazing time, and the guides were as much a part of that experience as the amazing geography. Herman's knowledge and attitude made our introduction to Chile and the tour of Santiago a great start. Our next experience - kayaking the Petrohue and staying overnight by the waters of the fjord was probably the highlight. Our guide, Elisban, the beautiful scenery and wildlife, along with the stay at Yolanda's farm made for a couple of fun and invigorating days. The next day we... Read more

We had an amazing time, and the guides were as much a part of that experience as the amazing geography. Herman's knowledge and attitude made our introduction to Chile and the tour of Santiago a great start. Our next experience - kayaking the Petrohue and staying overnight by the waters of the fjord was probably the highlight. Our guide, Elisban, the beautiful scenery and wildlife, along with the stay at Yolanda's farm made for a couple of fun and invigorating days. The next day we mountain-biked the Osorno volcano, and our guide Jorge made the challenging uphill and some downhill another great experience. That was followed by a guided walk through the Alerce park, where our guide Luis kept us both informed and entertained with his great sense of humor and it was a good break in between some more vigorous physical excursions. Our 'bike and beer' tour with Jorge (again) gave us some amazing views of lake Llanquihue and the countryside, and while we did sample a few bears (amazing), we had too many Pisco sours the night before so we mostly drank water. We wrapped up the trip by white water rafting with Elisban, and were finally introduced to the coliguacho. We had learned from Jorge that you can break open the coliguacho and extract honey, and were surprised to find that it was true. So...overall incredible trip!

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Very comfortable, clean hotel in one of the nicest areas of Santiago. Great restaurants within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wyndham Puerto Varas Pettra
Puerto Varas

Very clean and comfortable. Incredible views of the lake and volcanos. Nice breakfast buffet. Lobby room was an excellent place to relax and take in the scenery.

Authenticity & Character
German architecture and rustic feel.
Location
Walking distance to everything in Puerto Varas
Staff
Easy check-in, check-out, and helpful with all questions and recommendations for food/coffee.
Cleanliness & Comfort
Activity Reviews
Day 2/2: Kayak Journey Across the Fjords
Day 2/2: Kayak Journey Across the Fjords
Puerto Varas

See previous day's review...

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rafting on the Petrohué River
Rafting on the Petrohué River
Chile

Great way to end our trip! Eli was our guide once again, prepared us well for the white water, and it was a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Santiago

Herman our guide was so knowledgeable, and his personal experiences and character were a huge plus.

Quality of Experience
Guides, Drivers and Staff
Transport
 Day 1/2: Kayak Journey Across the Fjords
Day 1/2: Kayak Journey Across the Fjords
Puerto Varas

This was the highlight of our trip. Kayaking the river and fjord, the wildlife, the guide, the food, sleeping overnight in tents near the water, swimming in the icy water, seeing penguins, dolphins and sea lions, the experience of eating farm-fresh food at the farm itself - all were things to remember.

Quality of Experience
The guide was excellent, and the views were incredible, the food was great....
Food
Guides, Drivers and Staff
Transport
Mountain bike Osorno Volcano
Mountain bike Osorno Volcano
Puerto Varas

Jorge our guide was excellent, and the experience was invigorating. It was cloudy so we couldn't see the top of the volcano, but it was still beautiful and we got an incredible view of the Lake of the Saints.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

Our guide Luis had a great sense of humor, was very knowledgeable, and this was a nice, easy hike with a lot of beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bike & Beer
Bike & Beer
Puerto Varas

Jorge set us up for a great ride from Frutillar to LLanquihue. The ride wasn't too strenuous, and we had great views of the lake, farms, country side, and the cities. Jorge had an delicious lunch and great assortment of local beers for tasting when we were finished.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jan 24, 2025

Hi Bern,

It makes me very happy to hear how much you, Izzy and Derek enjoyed the 9-day adventure in Puerto Varas 🚣🏻‍♂️🚵🏻‍♂️ Thank you for sharing some pictures. The views looked amazing!

I will let our guides know how much they meant to you in making this trip incredible 😊 They really are the heart and soul of these adventures!

Don't hesitate to reach out for a future trip to Chile. Maybe a multi-day kayaking excursion in the Patagonia?😉

All the best,
Jesse

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