My family had a reunion in Spain and Portugal...
Spain
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Aug 1 - Aug 10, 2024
My family had a reunion in Spain and Portugal in August. We had a great time. The planning with excellent with lots of details exchanged between me and My local specialist Helena. I had limited time with the itinerary but Helena kept me on top of it when it comes to deadlines. She gave lots of suggestions, options and resources along the way. My father had mobility challenges and Helena arranged a wheelchair at each city stop for us; it was so helpful. Our guides on the entire tour were all excellent, warm, welcoming and very professional. We had a great time in all city stops. Helena and her backup team stayed very interactive with us along the way whenever we had questions or issues. I especially appreciated how she helped deliver my left behind clothes to the next hotel and re-arranged my brother's train ticket when he had to stay behind. I'm very thankful and we had a great time!
Hotel Reviews
The front desk staff were excellent in helping me plan dinner, bullfight and fado. My son loved the turndown chocolate and snacks. Bathroom was comfortably sized with nice counter space that I appreciate.
Excellent location. Bathroom is small compared to the bedroom size, lack of counter space in the bathroom. Staff were polite in general but didn't feel a warm vibe like at other hotels we stayed in Madrid, Seville and Lisbon. Breakfast was nice with a good variety.
Front desk and bar staff were super nice. My mom lost her mobile phone in the taxi so we needed help making contacts. Front desk and bar staff helped us making calls and texts patiently, were very warm and welcoming. My sons loved the gummies at the lobby. Breakfast had a good variety.
Beautiful lobby and roomy settings were very comfortable to sit and rest. Nice welcome drink and gummy (my sons loved the gummy). Front desk staff were very friendly and helped give excellent dinner recommendations. Bathroom was comfortably sized which I really appreciated as I shared a room with my parents.
Activity Reviews
The cooking class instructors were able to get my two teenage sons and teenage niece to fully participate in the cooking class; it was such a joy and great memory. Loved the sangria and market visit too.
Such beautiful and amazing places to visit.
Hi Duanni,
Thank you so much for your wonderful feedback! I’m so glad to hear that your family reunion was a success and that I could assist with the details to make the trip smoother, especially with your father’s needs.
It was a pleasure working with you, and I’m happy to know that everything went well.
Wishing you and your family many more joyful reunions and travels!
Helena