A Delightful Drive through Morocco
Morocco | Sep 28 - Oct 6, 2023

Thomas
Thomas N.
Canada | Reviewed on Oct 10, 2023

Ayoub was our driver for our 9 day trip and we had a great time! With 2 small children and long drives in-between locations, he gave us a lot of breaks and did his best to make sure we were comfortable. Ayoub also dealt with minor issues and hiccups with flexibility and efficiency.

We also appreciated that he interacted well with our kids and made sure to keep them involved. They had a wonderful time!

Ayoub helped to really make this trip special!

Our only recommendation would be for Kim Kim to provide more realistic details of what to expect. For instance, the dinner with the family ended up being us having dinner by ourselves while they served us. Kim Kim suggested we could join them in the kitchen, but by the time we got there, that wasn't an option. Also, while the son was sweet, it felt like he was our waiter who sat with us occasionally. Another example, the driving times were incorrect. The first day our itinerary said 4.5 hours, but it was almost double that. Our driver said it was 4.5 hours from Rabat, but it took hours just to get there first. Our driver drove well, but with traffic and such that's just how long it took. Many of the driving days, Kim Kim did not give the correct driving estimate.

In terms of room bookings, it seems it is common for the kids to have separate rooms, which is fine, but booking them in adjacent rooms would be ideal or even on the same floor. In a couple of the riads we were on opposite sides of the complex and on different floors. If your kids are afraid to be alone, this will not work for you. We ended up doing one parent with one child, but that is not our preference.

Hotel Review
Tiziri Luxury Camp
Merzouga

What a wonderful experience! The 2 hour camel ride was truely unique and we felt like we were the only ones in the desert. The staff were very helpful and so kind. Our kids loved interacting with them and they even showed them how to sandboard. We also loved the evenings around the fire with Berber music. So much laughter and fun times. Beds and accommodations were very comfortable and food was delicious!

Authenticity & Character
Very down to earth and relaxed. They worked with our schedule.
Location
In the middle of the Sahara Desert, you can't beat that!
Staff
One of the staff even lent us some scarves and got us lemonade when my daughter got a nosebleed from the heat!
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 14, 2023
Hi Thomas, Thank you for taking the time to share your detailed review, we're delighted to hear that you had a great time and that Ayoub contributed significantly to the positive experience. It's wonderful to know that he made the long drives comfortable, especially with your small children in tow, and handled minor issues with flexibility and efficiency. We truly appreciate your feedback and constructive suggestions regarding your experience with Kim Kim. Your input is valuable as it... Read more

Hi Thomas,

Thank you for taking the time to share your detailed review, we're delighted to hear that you had a great time and that Ayoub contributed significantly to the positive experience. It's wonderful to know that he made the long drives comfortable, especially with your small children in tow, and handled minor issues with flexibility and efficiency.

We truly appreciate your feedback and constructive suggestions regarding your experience with Kim Kim. Your input is valuable as it helps us make improvements. It's important to us that the information we provide is as accurate and realistic as possible, and we'll work on ensuring that the details in our itineraries, such as dining arrangements and driving times, are more precise in the future.

We also understand the importance of room bookings, especially when traveling with children. Your point about having adjacent rooms or rooms on the same floor for kids is well taken, and we'll make every effort to accommodate such preferences in our future bookings.

Once again, thank you for choosing Kim Kim for your trip and for sharing your thoughts. We hope to have the opportunity to serve you in the future and make your experience even more enjoyable.

Warm regards,
Abdel