An Unforgettable Dolce Vita Adventure in Italy
Italy | Sep 29 - Oct 15, 2024

Helen
Helen M.
Salt Lake City, UT | Reviewed on Oct 28, 2024

This is our second trip using KimKim and highly recommend using them. From the start of our planning to occasional check ins while we were on the trip, our overall experience with our Madrid-based travel consultant, Bea De Pablo, has been excellent. She carefully explored our desired destinations, experiences, travel preferences, and activities and crafted the ideal itinerary for our planned 17-day, bucket-list adventure in Italy to celebrate our 40th wedding anniversary. She was extremely flexible in accommodating requested changes and altering the itinerary to ensure it better aligned with our needs. Both Bea and other travel consultants whom we contacted via phone and chat were quick to respond to any urgent questions we had while on the trip.

Memorable guided experiences included the following:
• Two days of hiking through the Alpe di Suisi and Seceda Spires in the Dolomites. Our guide, Emanuela, ensured we were able to take in the most stunning vistas as she shared historical and cultural information about this unique region. Felt like taking a hike with a good friend through breathtaking scenery.
• Tour of the Uffizi Gallery followed by a private discovery walk of Florence at Night. Our guide, Paola Angelini (LivTours) skillfully negotiated the crowds with our group of four to ensure we were able to see the Renaissance masterpieces of Botticelli, DaVinci, Raphael and Titan, offering expert insights into each. This was followed by a private walk from the Piazza della Signoria to the Ponte Vecchio. Very impressed with her knowledge.
• Artisan tour of the mosaic laboratory and paper workshop. Our guide from LivTours enabled us to see artisans working behind the scenes. Remarkable to see the processes still employed since the days of Medici.
• Cooking class at the Podere Il Casale in Pienza. Our delightful host showed us the farm and process for making cheese, and then put us to work chopping/preparing and then enjoying the most amazing Italian feast with six new friends. Unique, fun way to wrap up our Tuscan experience.
• Day with Donatella and Marco Vangi of Talixo Tuscany touring the Tuscan countryside with a stop in Civita di Bagnoregio. We were fortunate to have Marco not only drive us from Florence to Montepulciano with stops in Siena and San Gimignano but also from Montepulciano to Rome. Marco provided us very insightful commentary as we took in the sights of historical walled cities and vineyards. Donatella accompanied us to the fragile hilltop settlement and treated us to a lovely lunch.
• Guided tour of the Vatican Museum, Sistine Chapel and St. Peter’s Basilica. Rita’s deep knowledge, combined with her ability to help our small group navigate the crowds was well appreciated.
• Private guided tour of Pompeii. Luigi’s expertise and knowledge as an archaeologist brought to life what was the thriving city of Pompeii and its ancient port, the massive destruction caused by Vesuvius and the history of excavations.

What elevated our travel experience:
• Use of drivers vs. handling our own transportation. Would highly recommend leaving the transportation up to the skilled drivers who were carefully selected by Bea to transport us throughout the Dolomites, to Venice, from Florence through Tuscany to Rome. They were very skilled in navigating the challenging Italian roads, while entertaining us with historical insights and overviews of each area, stories of the regional wines and much more as we passed through the countryside. Kudos to Andrea Alessandrini, Cristiano, and Marco Vangi for allowing us to really relax and take in the sights. Additionally, the drivers were always very punctual and never let us wait.
• Use of LivTours – Organization employs top notch guides who possess great knowledge and brought to life for us the rich history, architecture, life and artistry. They really helped to create a deeper cultural connection for us.

Hotel Reviews
Hotel Lamm Castelrotto
Castelrotto

Incredible spa hotel in the lovely town of Castelrotto. Rooms were exquisite and spa well appointed. The extraordinary gourmet meals were really the highlight of the stay however. Would highly recommend taking advantage of the half board option which gave us access to a 5-course tasting menu each night for 25Euros each.

Authenticity & Character
Location
Heart of Castelrotto
Staff
Excellent
Cleanliness & Comfort
Everything
Hotel Carnival Palace
Venice
Authenticity & Character
Location
Though there were good restaurants close by, it was a long walk to all of the museums, churches and activities.
Staff
Cleanliness & Comfort
Solo Experience Hotel
Florence

Terrific location close to il Duomo with a comfortable room with a lovely view of the Piazza San Lorenzo.

Authenticity & Character
Small boutique hotel that fit in with the neighborhood
Location
Terrific location close to il Duomo. Nice public space to relax off the main lobby
Staff
Very friendly staff attending to guests each breakfast.
Cleanliness & Comfort
La Locanda di San Francesco
Montepulciano

Having been dropped off at the gated entrance to the village of Montepulciano by our driver, our quest to reach the hotel walking up cobbled streets with luggage in tow made it a challenging location. That said the views from our room at sunrise of the Valdichiana and from the patio of the adjacent restaurant/wine bar of the Val d'Orcia at sunset were quite beautiful.

Authenticity & Character
Situated in a palazzo that dates from the 14th century adjacent to the Piazza San Francesco.
Location
If being driven, have the driver report plate # to the hotel to be allowed into the city. With a private car, one can drive directly to the hotel and park. Good location though otherwise from which to tour Montepulciano. Wood recommend dining at the adjacent wine bar offers great wine and authentic Tuscan food.
Staff
The hotel staff were operating the adjacent wine bar, so the check in process/communication was a challenge. There were however very attentive at breakfast.
Cleanliness & Comfort
Clean, but furnishings could be updated.
Hotel Monte Cenci
Rome

Location is great, with nice public space, lovely roof-top breakfast area and professional staff. The Classic room, though more economical, was really quite small.

Authenticity & Character
Location
Great location within walking distance to the Pantheon, Colosseum and Roman Forum and excellent restaurants in Travastere and the Jewish Quarter
Staff
When we checked in our initial room had an issue with the air conditioner making a high pitch sound. Unfortunately they were sold out can could not change our room. Unable to fix it, the desk clerk was very good at notifying the manager and making arrangements to change our room the next day. Staff was very professional and attentive to our needs.
Cleanliness & Comfort
Classic rooms are very small, particularly for a 5-night stay. Would suggest requesting a Superior room to get adequate closet/storage space.
Activity Reviews
Alpe di Siuisi Panorama Trail Day Hike
Alpe di Siuisi Panorama Trail Day Hike
Dolomites

Our guide, Emanuela, on the hikes to the Alpe di Suisi and Seceda Spires ensured we were able to take in the most stunning vistas as she shared historical and cultural information about this unique region. She checked in to make sure the pace aligned with needs. Felt like we were taking a hike with a good friend through breathtaking scenery.

Quality of Experience
Touring the breathtaking scenery with someone as friendly and knowledgeable as Emanuela
Guides, Drivers and Staff
Emanuela was delightful and very knowledgeable about the history and culture of the area. Her English was excellent which led to great rapport throughout the hike.
Transport
Very punctual in the morning to pick us up and accommodated our extension of the hike.
Seceda Spires Day Hike
Seceda Spires Day Hike
Dolomites

See Alpe di Siuisi review

Quality of Experience
See Alpe di Siuisi review
Guides, Drivers and Staff
See Alpe di Siuisi review
Transport
See Alpe di Siuisi review
Day Excursion to Cortina d’Ampezzo & the Dolomites
Day Excursion to Cortina d’Ampezzo & the Dolomites
Italy

Cristiano was terrific! He provided great details on the history, culture, preparation for the 2026 Olympic games and insights into the industry of each community we passed as he carefully navigated the winding roads of the Dolomites as we made our way from Castelrotto to Cortina and ultimately to Venice. Cristiana made sure to stop and allow us to take photos at some of the most scenic locations and waited patiently as we strolled around Cortina and had lunch. He carefully coordinated our time of arrival in Venice with the water taxi and helped us carry our luggage from the car to the taxi.

Quality of Experience
Excellent way to take in the sights of the Dolomites without having to worry about driving.
Guides, Drivers and Staff
Cristiano's professionalism and effort to make our drive very memorable.
Transport
Clean, comfortable vehicle
Scenic Navigation through the Grand Canal
Scenic Navigation through the Grand Canal
Venice

We were delayed arriving at the meeting place given the rain, significant distance of our hotel from San Marco Square, and faulty GPS directions. Our guide was very accommodating however waiting for us. Though her narration of the buildings we were passing was good, the significant rainfall and our inability to see the sights through the condensation forming on the windows made it one of the least enjoyable of our activities.

Quality of Experience
Only undertake if weather is overcast or clear.
Guides, Drivers and Staff
Our guide seemed very knowledgeable of the history of Venice and significance of each key building along the Gran Canal.
Transport
Water taxi had to wait ~ 15 minutes due to our delay. Providing towels to wipe the condensation, versus our hands would have made it better. Time was also cut short to 45 mins.
Guided Visit of St. Mark's Basilica & Doge's Palace
Guided Visit of St. Mark's Basilica & Doge's Palace
Venice

Although our guide was very knowledgeable, given the poor quality of the headsets our small group was issued, it was very difficult to hear her.

Quality of Experience
Better headsets for those of us on the tour and microphone for the guide
Guides, Drivers and Staff
Our guide seemed very knowledgeable of the history of the Republic of Venice, the selection process for the Doges, and the stories of those imprisoned in the Palace.
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Florence

Was changed to be Tour of the Uffizi Gallery followed by a private discovery walk of Florence at Night. Our guide, Paola, skillfully negotiated the crowds with our group of four to ensure we were able to see the Renaissance masterpieces of Botticelli, DaVinci, Raphael and Titan, offering expert insights into each. This was followed by a private walk from the Piazza della Signoria to the Ponte Vecchio.

Quality of Experience
Guides, Drivers and Staff
Very impressed with Paola's knowledge of Renaissance masterpieces of Botticelli, DaVinci, Raphael and Titan. Although we were not able to take in the breadth of the museum, the 2-hour guide was highly informative. Really enjoyed our stroll through the streets of Florence that followed and the insights Paola shared with us about the history of Florence and its key architectural sites, the influence of the Medici dynasty and the artists that flocked to the city during the Renaissance.
Traditional Local Artisan Experience
Traditional Local Artisan Experience
Florence

Artisan tour of the mosaic laboratory and paper workshop were particularly interesting. Our guide from LivTours enabled us to see artisans working behind the scenes. Remarkable to see the processes still employed since the days of the Medici.

Quality of Experience
Guide had strong connections with the artisans in each location.
Guides, Drivers and Staff
Tuscan Day Trip to Siena and San Gimignano with  Lunch & Wine Tasting
Tuscan Day Trip to Siena and San Gimignano with Lunch & Wine Tasting
Florence

We were fortunate to have Marco Vangi drive us from Florence to Montepulciano with stops in Siena and San Gimignano with a winery lunch and tasting at Tenuta Tociano in between. Despite the occasional downpour, the drive through the Tuscan countryside was lovely. Wine tasting experience was also enjoyable.

Quality of Experience
Having a driver made our excursion through the Tuscan countryside much more enjoyable.
Guides, Drivers and Staff
Marco shared great insights about the history and cultural significance of Siena and San Gimignano as well as the many vineyards we passed and which were the best of the regional wines. Marco is extremely knowledgeable about the region. Rapport came easy given his fluency in English, and he welcomed our many questions.
Transport
Very clean and comfortable van.
Private Cooking Class in a Real Tuscan Farmhouse
Private Cooking Class in a Real Tuscan Farmhouse
Italy

Cooking class at the Podere Il Casale in Pienza was wonderful. Our delightful host showed us the farm and process for making cheese, and then put us to work chopping/preparing and then enjoying the most amazing Italian feast and wines with six new friends. What a unique, fun way to wrap up our Tuscan experience.

Quality of Experience
The food was exceptional, and we had such great fun preparing it. Best of all we walked away with recipes that we ill treasure as we try and replicate at home.
Food
Loved the simplicity of each recipe. The pici was fun to make and pork loin roast with fresh herbs exceptionally delicious!
Guides, Drivers and Staff
Our host at our cooking class at Podere Il Casale was a great instructor and had a super sense of humor.
Transport
La Dolce Vita: Private Golf Cart in Rome
La Dolce Vita: Private Golf Cart in Rome
Rome

Enjoyed the ease of taking a golf cart to quickly take in vistas of the Colosseum, Roman Forum, Trevi Fountain, Piazza Vittorio Emanuele, Spanish Steps and some of the current excavations taking place. However felt a little exposed at times.

Quality of Experience
Guides, Drivers and Staff
Our driver offered some commentary at each location and did ensure we had ample time to take pictures. He also dropped us off at a wonderful lunch stop at the conclusion.
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 28, 2024

Hi Helen! Thank you so, SO much for your super detailed feedback and you kind words! I feel so grateful to be a little part of this special 40th Anniversary trip! It was super easy to work with you during the entire process along with your suggestions and desired places to visit, and I hope you created lovely memories around Italy with the help of our entire team. It's been truly a pleasure :)! Sending you my best regards! Bea